Hyatt Vacation Club at The Welk, San Diego Area

3.5 star property
Family-friendly Escondido hotel in Lawrence Welk Resort Village with 8 outdoor swimming pools
your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Hyatt Vacation Club at The Welk, San Diego Area

8 outdoor pools, open 9:00 AM to 9:00 PM, pool cabanas (surcharge)
8 outdoor pools, open 9:00 AM to 9:00 PM, pool cabanas (surcharge)
Premium bedding, in-room safe, desk, blackout curtains
Reception
Aerial view

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Spa
    Spa
  • Housekeeping
    Housekeeping
  • Hot tub
    Hot tub
  • Gym
    Gym

Explore the area

Map
8860 Lawrence Welk Dr, Escondido, CA, 92026
  • The Oaks Course
    2 min walk
  • Twin Oaks Golf Club
    9 min drive
  • Cal-a-vie
    10 min drive
  • Carlsbad, CA (CLD-McClellan-Palomar)
    41 min drive

Room options

Villa, 1 Bedroom, Mountain View

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
LED TV
Washer/dryer
  • 79 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Villa, 1 Bedroom (Villas on The Green)

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
LED TV
Washer/dryer
  • 76 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom (Villas on The Green)

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
LED TV
Premium bedding
  • 54 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Villa, 1 Bedroom, Jetted Tub (Villas on the Green)

Highlights

Separate dining area
Fireplace
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
LED TV
  • 76 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Villa, 1 Bdrm, Mountain View Accessible

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
LED TV
Washer/dryer
  • 79 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Villa, 3 Bedrooms, Mountain View

Highlights

Separate dining area
Fireplace
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
LED TV
  • 148 sq m
  • Mountain view
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 Bdrm (Villas on Green) Accessible

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
LED TV
Premium bedding
  • 54 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Villa, 2 Bedrooms, Mountain View

Highlights

Separate dining area
Fireplace
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
LED TV
  • 135 sq m
  • Mountain view
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

Villa, 2 Bedrooms, Resort View

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
LED TV
Washer/dryer
  • 130 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Villa, 1 Bdrm (Villas on Green) Accessible

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
LED TV
Washer/dryer
  • 76 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Mountain View

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
LED TV
Premium bedding
  • 53 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bdrm, Mountain View Accessible

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Dishwasher
LED TV
Premium bedding
  • 53 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About the area

Escondido

A family-friendly stay in Escondido awaits you at Hyatt Vacation Club at The Welk, San Diego Area. You'll be 25.7 km (16 mi) from San Diego Zoo Safari Park and 28.4 km (17.7 mi) from LEGOLAND® California. Highlights at this hotel include 8 outdoor swimming pools, 2 poolside bars and a full-service spa. .The restaurant, Canyon Grille, is open for lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy access to 8 hot tubs and 6 outdoor tennis courts along with a golf course and a free water park. 4800 square feet (446 square metres) of event facilities include 5 meeting rooms and a conference centre, and other business amenities include a business centre. Other amenities include a gym, a sauna and Wi-Fi in public areas. There's also the convenience of free self parking. .With a stay at this Lawrence Welk Resort Village hotel, you'll be 31.5 km (19.6 mi) from Carlsbad State Beach and 40 km (24.9 mi) from Del Mar Racetrack.

What's nearby

  • The Oaks Course - 2 min walk
  • Twin Oaks Golf Club - 9 min drive
  • Cal-a-vie - 10 min drive
  • San Diego Zoo Safari Park - 22 min drive
  • LEGOLAND® California - 25 min drive

Getting around

  • Oceanside Transit Center - 25 min drive
  • Carlsbad, CA (CLD-McClellan-Palomar) - 41 min drive

Restaurants

  • ‪Starbucks - ‬13 min drive
  • ‪Little Caesars Pizza - ‬13 min drive
  • ‪Taqueria Chabelita - ‬12 min drive
  • ‪Sunshine Mountain Vineyard - ‬9 min drive
  • ‪Escondido Moose Lodge - ‬7 min drive

About this property

Hyatt Vacation Club at The Welk, San Diego Area

Family-friendly Escondido hotel in Lawrence Welk Resort Village with 8 outdoor swimming pools
As a guest of Hyatt Vacation Club at The Welk, San Diego Area, you'll find a full-service spa, a golf course, and a complimentary water park. 8 outdoor swimming pools and 8 hot tubs are also on site. Along with a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 poolside bars and a bar/lounge. A computer station is on site and WiFi is available in public spaces for a fee.

A business centre and 5 meeting rooms are available. Event space at this hotel measures 4800 square feet (446 square metres) and includes a conference centre. A children's pool, a health club, and a sauna are also featured at the family-friendly Hyatt Vacation Club at The Welk, San Diego Area. Free self parking is available.

This Escondido hotel is smoke free.

  • 714 guestrooms or units
  • 3 levels
  • 70 buildings
  • 2 bars by the pool
  • 4800 sq ft of conference space
  • 446 sq. m of conference space
  • Built in 2000
  • Deli
  • Kid's club (surcharge)
  • Supervised kids' activities (surcharge)
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Corner/local shop
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers for purchase
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • No smoking on site
  • Water dispenser
  • Bar or lounge
Hyatt Vacation Club at The Welk, San Diego Area offers 714 air-conditioned accommodations, which are accessible via exterior corridors, and features iPod docking stations and MP3 docking stations. Beds feature premium bedding. LED televisions come with premium cable channels and DVD players. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and change of towels can be requested. Housekeeping is provided on request.

Elevate Day Spa has 3 treatment rooms, including rooms for couples. Services include massages. The spa is open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 20 per night)
  • Available in some public areas: WiFi (USD 20 per night)

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • 2 poolside bars
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Canyon Grille
  • Pizza Hut
  • Starbucks

Family friendly

  • 8 outdoor pools
  • Arcade/game room
  • Children's club (surcharge)
  • Children's pool
  • DVD player
  • Free water park access
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Living room
  • Playground
  • Separate in-room dining area
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (4,800 square foot of space)

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Couples treatment rooms
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 floors
  • 70 buildings
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2000
  • Eco-friendly cleaning products used
  • Locally-owned and organised tours and activities
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • DVD player
  • IPod dock
  • LED TV with premium cable channels
  • MP3 dock

Food and drink

  • Blender
  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Separate dining area
  • Toaster

More

  • Access via exterior corridors
  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Living room
  • Phone
  • Recycling
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 37.71 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business centre/computer access
  • Faxes
  • Fitness centre access
  • Fitness/yoga classes
  • In-room coffee
  • In-room safe
  • Laundry facilities
  • Phone calls
  • Pool access
  • Shuttle service
  • Hot tub access
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 20 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 20 per night (rates may vary)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee and varies based on length of stay and unit size

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
On-site parties or group events are strictly prohibited
This property uses eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. On-site parties or group events are strictly prohibited. This property uses eco-friendly cleaning products.
    For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

San Diego Welk Resort
Welk Resort
Welk Resorts San Diego Hotel Escondido
Welk Resort San Diego Escondido
Welk San Diego
Welk San Diego Escondido
Welk San Diego Resort
Welk Hotel Escondido
Welk Hotel San Diego
Welk Resort Escondido
Welk Resort San Diego Hotel Escondido
Welk Resorts San Diego Condo Escondido
Welk Resorts San Diego Condo
Welk Resorts San Diego Escondido
Welk Resorts San Diego
Welk Resorts San Diego Hotel

Frequently asked questions

What is the cancellation policy at Hyatt Vacation Club at The Welk, San Diego Area?

Hyatt Vacation Club at The Welk, San Diego Area offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hyatt Vacation Club at The Welk, San Diego Area?

As of 6 Oct 2024, prices found for a 1-night stay for 2 adults at Hyatt Vacation Club at The Welk, San Diego Area on 16 Oct 2024 start from AU$211.84, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hyatt Vacation Club at The Welk, San Diego Area?

Yep, Hyatt Vacation Club at The Welk, San Diego Area has a free self car park.

Are there any beaches close to Hyatt Vacation Club at The Welk, San Diego Area?

The closest beach to Hyatt Vacation Club at The Welk, San Diego Area is Carlsbad State Beach (21.2 km).

Is there a spa on site at Hyatt Vacation Club at The Welk, San Diego Area?

Yep, Elevate Day Spa is available for guests. You'll enjoy services like massages.

Does Hyatt Vacation Club at The Welk, San Diego Area have a pool?

Yep, and guests love it! Hyatt Vacation Club at The Welk, San Diego Area has 8 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open 9:00 AM to 9:00 PM.

Does Hyatt Vacation Club at The Welk, San Diego Area have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Hyatt Vacation Club at The Welk, San Diego Area?

Hyatt Vacation Club at The Welk, San Diego Area features 2 poolside bars, 8 outdoor pools and 8 hot tubs. All guestrooms come with premium bedding and dining areas.

What makes Hyatt Vacation Club at The Welk, San Diego Area a romantic place to stay?

Couples spa treatments and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Hyatt Vacation Club at The Welk, San Diego Area.

Is Hyatt Vacation Club at The Welk, San Diego Area family-friendly?

You bet! With amenities such as a children's club, a children's pool and children's meals, it's no surprise that Hyatt Vacation Club at The Welk, San Diego Area is a hit with families.

Is there a free airport shuttle available at Hyatt Vacation Club at The Welk, San Diego Area?

No, Hyatt Vacation Club at The Welk, San Diego Area does not offer an airport shuttle service.

Is there a bar or restaurant at Hyatt Vacation Club at The Welk, San Diego Area?

Yep, they've got a lounge bar and an onsite restaurant that serves lunch and dinner.

What time are check-in & check-out at Hyatt Vacation Club at The Welk, San Diego Area?

Check-in begins at 4:00 PM. Check-out time is 10:00 AM.

Are pets allowed at Hyatt Vacation Club at The Welk, San Diego Area?

No, only service animals are allowed.

Is there a golf course on site at Hyatt Vacation Club at The Welk, San Diego Area?

Yep, Hyatt Vacation Club at The Welk, San Diego Area has a 36-hole golf course. Golf lessons, golf carts and a golf pro shop are available.

Hyatt Vacation Club at The Welk, San Diego Area Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 467 out of 1043 reviews" "
Rating 8 - Good. 231 out of 1043 reviews" "
Rating 6 - Okay. 160 out of 1043 reviews" "
Rating 4 - Poor. 99 out of 1043 reviews" "
Rating 2 - Terrible. 86 out of 1043 reviews" "

8.4/10

Cleanliness

7.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Tiffany

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Julianne

Liked: Cleanliness, staff & service, property conditions & facilities
Love the resort like setting.
Stayed 1 night in Jul 2024

10/10 Excellent

Shauntille

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was absolutely beautiful. It had all of the amenities we needed. It was also very clean.
Stayed 4 nights in Jul 2024

10/10 Excellent

Amanda

Liked: Staff & service, property conditions & facilities
Well kept and safe
Stayed 1 night in Jul 2024

10/10 Excellent

Myesha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very big resort great family resort
Stayed 1 night in Jul 2024

10/10 Excellent

Cheyenne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay 👍
Great
Stayed 2 nights in Mar 2024

10/10 Excellent

Veda

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Apr 2024

4/10 Poor

Rachel

Travelled with family
Disliked: Staff & service
Great property, not to many food options. The staff has always been a bit snobbish and not accommodating. We had a free room upgrade through Expedia and they would not honor it. They said no availability and when I went to a timeshare presentation the lady told me they had over 700 rooms and were not even close to capacity. This is the second time I’ve stayed there and as an owner there, I’m quite disappointed.
Stayed 1 night in Jun 2024

10/10 Excellent

Joe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fun
Thursday thru Sunday was a great stay very clean & friendly would love to come back to see more
Stayed 3 nights in Jun 2024

10/10 Excellent

norma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We visited Escondido for my nieces wedding and this was a good place to stay. The villa was clean and quiet, which was great considering our proximity to the pool. We hosted our family for breakfast one morning and the housekeeping staff were quick to accommodate our request for additional dishes. The Canyon Grill is a tasty dining option and we were grateful it was available after our initial long day of travel. We were most impressed by the availability of bellmen who would pick us up at our room, drive us to the restaurant, and then return us to our room. We are owners with a competing timeshare brand and this amenity was fantastic! Truly a thoughtful way to enhance your guests stay. Thank you for helping to make our stay in Escondido pleasurable.
Stayed 3 nights in Jun 2024

6/10 Okay

Travis

Travelled with family and small children, Travelled with group
Liked: Cleanliness, property conditions & facilities
Pools and Golf. Not much else happening. Customer service was responsive a few times. Rooms are pretty good. Satisfied overall.
Stayed 4 nights in Jun 2024

8/10 Good

Shannon

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort property is beautiful- plenty of things to do for kids- multiple pools to choose from, a great gym, fishing pond, etc. Check in procedure is a nightmare, waited an hour. But once we are checked in, it's great. It's about an hour from downtown San Diego with traffic and about 40 min to Legoland. It's kind of remote- but you could spend multiple days just enjoying the resort and not leaving
Stayed 4 nights in Jun 2024

2/10 Terrible

Rachel

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently had a disappointing experience at the Hyatt vacation club at the Welk, and I feel compelled to share my feedback. The hotel did not live up to the expectations set by the pictures provided. The room I stayed in was outdated and had numerous issues. One significant problem was the towel rack in the bathroom, which turned out to be insecure. As a result, when my family member tried to retrieve a towel, the rack fell on them, causing injury. Initially, we had booked a three-night stay and paid in full. However, due to the injury sustained by my family member, we made the difficult decision to forgo the third night. With this in mind, we kindly approached the manager, Spencer, and requested a refund for the unused night. We specifically explained that we would be checking out early and not occupying the room. To our surprise, Spencer denied our request, stating that he would need to obtain the safety incident report and assess whether an early check-out and refund were warranted. This lack of sympathy for the injury caused by their unsafe hotel room was deeply disheartening. Furthermore, it is worth noting that Spencer never reached out to provide an update after supposedly investigating the incident report. Overall, my experience at the Hyatt vacation club at the Welk was far from satisfactory and disheartening at best!
Stayed 1 night in Jun 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Ying

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Jun 2024

8/10 Good

Mireya

Stayed 4 nights in Jun 2024

6/10 Okay

Ledean

Stayed 3 nights in Jun 2024

10/10 Excellent

Carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay here, great staff, great location!
Stayed 1 night in Jun 2024

8/10 Good

Brianne, Los Angeles

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here a few times over last couple years. We enjoy this location very much. This last time we stayed, was great. Room was clean, bathroom wasnt as clean, there was hair left in sink. Other than that room was great for our stay and family. Loved the outside patio, we were close to the bbq area, which was excellent. The only thing that was a safety concern for us was the golf course right next to our villas, one of our kids almost got nailed by a golf ball while playing outside in the patio/grass area of our room. There should be netting to avoid this. Pools were great as always and our trolley tram driver was excellent! We do plan on continuing our vacation stays here in the future.

10/10 Excellent

Holly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a great facility with fun pools for the kids. Loved the rooms and full kitchen. Only downfall is the bad signal and not great WiFi in all places.
Stayed 4 nights in Jun 2024

10/10 Excellent

Jacob

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location not far from the 15. Definitely far from San Diego, but if you don’t mind driving, it’s perfect. Beautiful scenery with extremely spacious rooms. Brought our own food and had a great time.
Stayed 3 nights in Jun 2024

8/10 Good

Walton

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The wi-fi signal was weak. The rooms were convenient due to the kitchenette laundry and but needed some up keep. Overall positive experience.
Stayed 2 nights in Jun 2024

10/10 Excellent

Gina, Las Vegas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

8/10 Good

Fernando

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2024