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Delta Hotels by Marriott Grand Okanagan Resort

4.0 star property
Boardwalk/promenade Kelowna hotel in Kelowna Central Business District with 2 hot tubs
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Delta Hotels by Marriott Grand Okanagan Resort

Aerial view
Indoor pool, outdoor pool, open 8:00 AM to 10:00 PM, pool loungers
Exterior
Outdoor spa tub
Room, 1 King Bed with Sofa bed, Lake View

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
  • Spa
  • Restaurant
  • Hot tub
  • Pet-friendly
  • Breakfast available
The price is AU$227
includes taxes & fees
21 Dec - 22 Dec

Explore the area

Map
1310 Water St, Kelowna, BC, V1Y 9P3
  • Kelowna Art Gallery
    1 min walk
  • Lake City Casino
    1 min walk
  • Waterfront Park
    2 min walk
  • Kelowna, BC (YLW-Kelowna Intl.)
    29 min drive

Room options

View all photos for Grand Condo, 1 Bedroom

Grand Condo, 1 Bedroom

Grand Condo, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
Smart TV
Renovated in 2023
Hairdryer
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Grand Condo, 2 Bedrooms, Lake View (Balcony)

55-inch Smart TV with cable channels, TV, Netflix

Grand Condo, 2 Bedrooms, Lake View (Balcony)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
Smart TV
Renovated in 2023
Hairdryer
  • Lake view
  • Sleeps 6
  • 2 Double Beds

View all photos for Grand Loft, 2 Bedrooms, Lake View (Balcony)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Grand Loft, 2 Bedrooms, Lake View (Balcony)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Fireplace
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 88 sq m
  • Lake view
  • Sleeps 6
  • 2 Double Beds

View all photos for Grand Condo, 2 Bedrooms, City View (Balcony)

55-inch Smart TV with cable channels, TV, Netflix

Grand Condo, 2 Bedrooms, City View (Balcony)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
  • 99 sq m
  • City view
  • Sleeps 6
  • 2 Double Beds

View all photos for Grand Room, 2 Bedrooms, City View (Balcony)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Grand Room, 2 Bedrooms, City View (Balcony)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Fireplace
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 111 sq m
  • City view
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, City View

Suite, 1 Bedroom, City View

Suite, 1 Bedroom, City View

Highlights

Balcony
Separate dining area
Separate sitting area
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
  • 57 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Grand Room, 3 Bedrooms, Lake View (Balcony)

55-inch Smart TV with cable channels, TV, Netflix

Grand Room, 3 Bedrooms, Lake View (Balcony)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Fireplace
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 130 sq m
  • Lake view
  • Sleeps 8
  • 3 Double Beds

View all photos for Room, 1 King Bed with Sofa bed, City View

Room, 1 King Bed with Sofa bed, City View

Room, 1 King Bed with Sofa bed, City View

Highlights

Separate sitting area
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
Smart TV
  • 30 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Lake View

Room, 2 Queen Beds, Lake View

Room, 2 Queen Beds, Lake View

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
Smart TV
Renovated in 2023
  • 28 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, City View

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Room, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
Dining table
Smart TV
Renovated in 2023
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 2 Bedrooms, Lake View (Balcony)

55-inch Smart TV with cable channels, TV, Netflix

Grand Room, 2 Bedrooms, Lake View (Balcony)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Fireplace
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 111 sq m
  • Lake view
  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 1 King Bed

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
Smart TV
Renovated in 2023
Hydromassage showerhead
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
Smart TV
Renovated in 2023
Hairdryer
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Grand Condo, 1 Bedroom

55-inch Smart TV with cable channels, TV, Netflix

Grand Condo, 1 Bedroom

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
  • 83 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Grand Condo, 2 Bedrooms, City View (Balcony)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Grand Condo, 2 Bedrooms, City View (Balcony)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
  • 99 sq m
  • City view
  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 1 King Bed, Lake View

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Lake View

Highlights

Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
Smart TV
Renovated in 2023
  • 26 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Lake View

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Lake View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
Smart TV
Renovated in 2023
Hydromassage showerhead
  • 28 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Multiple Beds, City View

Room, Multiple Beds, City View

Room, Multiple Beds, City View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
Smart TV
Renovated in 2023
  • 28 sq m
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Lake View

Room, 1 King Bed with Sofa bed, Lake View

Room, 1 King Bed with Sofa bed, Lake View

Highlights

Separate sitting area
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
Smart TV
  • 28 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior
Hyatt Place Kelowna
Pool
Pet-friendly
Free WiFi
Air conditioning
4.5 out of 5, Wonderful, (1240)
The price is AU$194
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Hyatt Place Kelowna

About the area

Kelowna

Delta Hotels by Marriott Grand Okanagan Resort puts you in the heart of Kelowna, within just a 10-minute stroll of Waterfront Park and Tugboat Bay. Highlights at this eco-friendly hotel include 2 hot tubs, a full-service spa and a restaurant. .A day of pampering can include massages, body wraps and mani/pedis. The restaurant, OAK + CRU Social Kitchen, serves American cuisine and is open for breakfast, lunch and dinner. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the indoor swimming pool, outdoor swimming pool, gym and pool loungers. 35083 square feet (3259 square metres) of event facilities include 14 meeting rooms and a conference centre. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Full breakfast is available daily between 8:00 AM and 11:30 AM. There's also the convenience of valet parking. .Sights within a 10-minute walk of this Kelowna Central Business District hotel include City Park and Knox Mountain Park is within 30 minutes.

What's nearby

  • Waterfront Park - 2 min walk - 0.2 km
  • Prospera Place - 3 min walk - 0.3 km
  • City Park - 9 min walk - 0.8 km
  • Kelowna General Hospital - 2 min drive - 2.2 km
  • Orchard Park Mall - 5 min drive - 5.0 km

Getting around

  • Kelowna, BC (YLW-Kelowna Intl.) - 29 min drive

Restaurants

  • ‪CRAFT Beer Market Kelowna - ‬9 min walk
  • ‪O'Flannigan's Pub - ‬6 min walk
  • ‪Kelly O'Bryan's Neighborhood Restaurant - ‬9 min walk
  • ‪BNA Brewing Co. & Eatery - ‬4 min walk
  • ‪Skinny Duke’s Glorious Emporium - ‬9 min walk

About this property

Delta Hotels by Marriott Grand Okanagan Resort

Boardwalk/promenade Kelowna hotel in Kelowna Central Business District with 2 hot tubs
Delta Hotels by Marriott Grand Okanagan Resort offers its guests a full-service spa, 2 hot tubs, an indoor pool, and an outdoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 35083 square feet (3259 square metres) and includes a conference centre. A fitness centre, a terrace, and barbecue grills are also featured at the eco-certified Delta Hotels by Marriott Grand Okanagan Resort. Parking is available for a fee. A complete renovation of Delta Hotels by Marriott Grand Okanagan Resort was completed in June 2023.

This Kelowna hotel is smoke free.

  • 324 guestrooms or units
  • 10 levels
  • 3 buildings
  • 35083 sq ft of conference space
  • 3259 sq. m of conference space
  • Built in 1992
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Garden
  • BBQ grill(s)
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Delta Hotels by Marriott Grand Okanagan Resort offers 324 accommodations, which are accessible via exterior corridors and feature iPod docking stations and complimentary bottles of water. 55-inch Smart televisions come with cable channels, pay-per-view films and Netflix. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include complimentary toiletries and hairdryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

The on-site spa has 6 treatment rooms, including rooms for couples. Services include facials, body wraps and manicures and pedicures. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 9.95 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Covered parking on site (CAD 36 per night; includes in/out privileges)
  • Valet parking on site (CAD 56 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 8:00 AM to 11:30 AM for a fee: CAD 14 to 28 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • OAK + CRU Social Kitchen

Family friendly

  • Dining table
  • Free cot
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 14 meeting rooms
  • Conference centre (35,083 square foot of space)

Outdoors

  • Barbecue grill
  • Garden
  • On a lake
  • On the boardwalk/promenade
  • Outdoor furniture
  • Pool loungers
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lift
  • Low-height electrical sockets in bathroom
  • Portable shower seat
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 10 floors
  • 3 buildings
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1992
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels
  • IPod dock
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Major credit card only. This property does not accept prepaid credit, debit, or gift cards at check-in, for all bookings where payment for the stay will be made on site instead of at the time of booking, and for all purchases made on site, including incidentals.

Access methods

Staffed front desk

Pets

  • Pets: CAD 100.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 45 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 5 children 18 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee (May 15 – September 30): CAD 35.00 per accommodation, per night
The resort fee includes:
  • Additional inclusions

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 14 to 28 per person
  • Fee for in-room wireless Internet: CAD 9.95 per 24-hour period (rates may vary)
  • Covered self-parking fee: CAD 36 per night (in/out privileges)
  • Valet parking fee: CAD 56 per night
  • Pet fee: CAD 100.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 19 years old.
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 19 years old. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • The seasonal pool will open in May and close in October.
  • Pool access available from 8:00 AM to 10:00 PM
  • Up to 5 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Delta Hotels Marriott Grand Okanagan Resort Kelowna
Delta Grand Okanagan Kelowna
Delta Hotels by Marriott Grand Okanagan Resort Hotel
Delta Grand Okanagan Resort Kelowna
Delta Grand Resort
Grand Delta Okanagan Resort
Grand Okanagan
Grand Okanagan Resort
Okanagan Delta Grand
Okanagan Grand Resort
Delta Grand Okanagan Hotel Kelowna
Delta Grand Okanagan Hotel
Delta Grand Okanagan Resort And Conference Centre
Delta Grand Okanagan Resort & Conference Centre Hotel Kelowna
Delta Grand Okanagan Lakefront Hotel
Grand Hotel Kelowna
Delta Hotels by Marriott Grand Okanagan Resort Kelowna
Delta Hotels by Marriott Grand Okanagan Resort Hotel Kelowna

Frequently asked questions

What is the cancellation policy at Delta Hotels by Marriott Grand Okanagan Resort?

Delta Hotels by Marriott Grand Okanagan Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Delta Hotels by Marriott Grand Okanagan Resort?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Delta Hotels by Marriott Grand Okanagan Resort on 21 Dec 2024 start from AU$227.47, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Delta Hotels by Marriott Grand Okanagan Resort?

Yep, Delta Hotels by Marriott Grand Okanagan Resort has a covered self car park with in/out privileges for CAD 36 per night.

Are there any beaches close to Delta Hotels by Marriott Grand Okanagan Resort?

The closest beach to Delta Hotels by Marriott Grand Okanagan Resort is Gellatly Dog Beach (11.5 km).

Is there a spa on site at Delta Hotels by Marriott Grand Okanagan Resort?

Yep, there is an onsite spa at Delta Hotels by Marriott Grand Okanagan Resort. You'll enjoy heaps of services like body wraps and facials.

Does Delta Hotels by Marriott Grand Okanagan Resort have a pool?

Delta Hotels by Marriott Grand Okanagan Resort has a seasonal outdoor pool and an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar. The pool is open 8:00 AM to 10:00 PM (Seasonal outdoor pool open from May to October).

What luxury perks are available at Delta Hotels by Marriott Grand Okanagan Resort?

Delta Hotels by Marriott Grand Okanagan Resort features 2 hot tubs, an outdoor pool and an indoor pool.

Is Delta Hotels by Marriott Grand Okanagan Resort family-friendly?

You bet! With amenities such as children's meals and a corner/local shop, as well as free infant beds in the guestrooms, it's no surprise that Delta Hotels by Marriott Grand Okanagan Resort is a hit with families.

Does Delta Hotels by Marriott Grand Okanagan Resort serve breakfast?

You bet, full breakfast is served daily between 8:00 AM and 11:30 AM.

Is there a free airport shuttle available at Delta Hotels by Marriott Grand Okanagan Resort?

No, Delta Hotels by Marriott Grand Okanagan Resort does not offer an airport shuttle service.

Is there a bar or restaurant at Delta Hotels by Marriott Grand Okanagan Resort?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Delta Hotels by Marriott Grand Okanagan Resort?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Delta Hotels by Marriott Grand Okanagan Resort Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 559 out of 1000 reviews" "
Rating 8 - Good. 216 out of 1000 reviews" "
Rating 6 - Okay. 102 out of 1000 reviews" "
Rating 4 - Poor. 68 out of 1000 reviews" "
Rating 2 - Terrible. 55 out of 1000 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 3 nights in Aug 2024

6/10 Okay

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes, it’s a nice hotel, however it’s overpriced for what you get. There were some unfortunate incidents that occurred as well. The fire alarm went off and the notification announcement was played every few seconds for what seemed an eternity. Then in our room at 4:50 am, our smoke detector kept going off. We had to call security to have them remove it. They comped our parking for one night $35 …. Big deal. More should have been comped for all those incidents. Pay big bucks I guess for location. I’d rather rent a condo across the street. More value for dollars spent.
Stayed 1 night in Aug 2024

10/10 Excellent

niamat

Travelled with family
Liked: Cleanliness, staff & service
Stayed here 2 nights with my family, love the hotel into, location and the staff
Stayed 1 night in Aug 2024

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, updated rooms. Great location with lots of great dining options nearby.
Stayed 2 nights in Jul 2024

8/10 Good

Jane Mary

Liked: Cleanliness, staff & service
We enjoyed the entire stay and everything about it, the only thing that was hard was the air conditioner made an incredible amount of noise, so we tried to open the balcony door to cool off our room, but the sound from the air conditioners on the building were equally as noisy. But the staff was amazing, the restaurant was great, we loved everything about it, they just need to address their air conditioning system.
Stayed 3 nights in Aug 2024

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 5 nights in Aug 2024

8/10 Good

Zahra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was ok. We liked the complementary bike and pedal boat options.
Stayed 2 nights in Aug 2024

10/10 Excellent

Kassa

Liked: Amenities, property conditions & facilities
👍
Stayed 1 night in Aug 2024

8/10 Good

Robert

A portable stand for the second piece of luggage would be nice. Otherwise a pleasant stay
Stayed 2 nights in Aug 2024

10/10 Excellent

hassan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire experience was great.
Stayed 4 nights in Aug 2024

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff were friendly and helpful
Stayed 2 nights in Aug 2024

8/10 Good

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely time but 1 of 2 elevators out of order so long waits. Great location, very walkable. No toiletry kit provided.
Stayed 3 nights in Aug 2024

10/10 Excellent

Navdeep

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in Kelowna
Stayed 2 nights in Aug 2024

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic location and hotel for a perfect getaway
Stayed 2 nights in Aug 2024

10/10 Excellent

THANH

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great choice for middle classes.
Stayed 1 night in Aug 2024

10/10 Excellent

Balwinder

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

8/10 Good

Katherine

Liked: Cleanliness
Stayed 3 nights in Aug 2024

6/10 Okay

Nisha

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

8/10 Good

Vivian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the stay. Location was great - was able to walk to downtown. Would stay again, however, definitely would request a better room. This was a last minute trip on a long weekend so happy we were able to get a room.
Stayed 3 nights in Aug 2024

10/10 Excellent

louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Aleksandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great service, well- maintained property, excellent waterfront location in the city centre, walking distance from restaurants and coffee shops.
Stayed 3 nights in Aug 2024

8/10 Good

Kathy

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

James

Stayed 1 night in Aug 2024

4/10 Poor

Deep

Disliked: Staff & service
The service was terrible. Asked for room service few times but no one came.
Stayed 2 nights in Aug 2024