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Delta Hotels by Marriott Grand Okanagan Resort

4.0 star property
Eco-certified hotel with 2 hot tubs and full-service spa

Photo gallery for Delta Hotels by Marriott Grand Okanagan Resort

Breakfast, lunch, dinner served; American cuisine
Desk, laptop workspace, iron/ironing board, free cots/infant beds
Reception
Room, 2 Queen Beds, Lake View
Indoor pool, outdoor pool, open 8:00 AM to 10:00 PM, pool loungers

Reviews

8.6 out of 10
Excellent

Popular amenities

The current price is AU$377
includes taxes & fees
30 Apr - 1 May

Explore the area

Map
1310 Water St, Kelowna, BC, V1Y 9P3
  • Waterfront Park
    ‪2 min walk‬
  • Prospera Place
    ‪3 min walk‬
  • City Park
    ‪9 min walk‬
  • Kelowna, BC (YLW-Kelowna Intl.)
    ‪22 min drive‬

Room options

View all photos for Grand Condo, 1 Bedroom

Grand Condo, 1 Bedroom

Grand Condo, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
Smart TV
Renovated in 2023
Separate bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Grand Condo, 2 Bedrooms, Lake View (Balcony)

55-inch Smart TV with cable channels, TV, Netflix

Grand Condo, 2 Bedrooms, Lake View (Balcony)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
Smart TV
Renovated in 2023
2 bedrooms
  • Lake view
  • Sleeps 6
  • 2 Double Beds

View all photos for Grand Loft, 2 Bedrooms, Lake View (Balcony)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Grand Loft, 2 Bedrooms, Lake View (Balcony)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Fireplace
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 88 sq m
  • Lake view
  • Sleeps 6
  • 2 Double Beds

View all photos for Grand Condo, 2 Bedrooms, City View (Balcony)

55-inch Smart TV with cable channels, TV, Netflix

Grand Condo, 2 Bedrooms, City View (Balcony)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
  • 99 sq m
  • City view
  • Sleeps 6
  • 2 Double Beds

View all photos for Grand Room, 2 Bedrooms, City View (Balcony)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Grand Room, 2 Bedrooms, City View (Balcony)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Fireplace
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 111 sq m
  • City view
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, City View

Suite, 1 Bedroom, City View | Bar (on property)

Suite, 1 Bedroom, City View

Highlights

Balcony
Separate dining area
Separate sitting area
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
  • 57 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Grand Room, 3 Bedrooms, Lake View (Balcony)

55-inch Smart TV with cable channels, TV, Netflix

Grand Room, 3 Bedrooms, Lake View (Balcony)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Fireplace
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 130 sq m
  • Lake view
  • Sleeps 8
  • 3 Double Beds

View all photos for Room, 1 King Bed with Sofa bed, City View

Room, 1 King Bed with Sofa bed, City View

Room, 1 King Bed with Sofa bed, City View

Highlights

Separate sitting area
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
Smart TV
  • 30 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Lake View

Room, 2 Queen Beds, Lake View

Room, 2 Queen Beds, Lake View

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
Smart TV
Renovated in 2023
  • 28 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, City View

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Room, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
Dining table
Smart TV
Renovated in 2023
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 2 Bedrooms, Lake View (Balcony)

55-inch Smart TV with cable channels, TV, Netflix

Grand Room, 2 Bedrooms, Lake View (Balcony)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Fireplace
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 111 sq m
  • Lake view
  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 1 King Bed

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
Smart TV
Renovated in 2023
Hydromassage showerhead
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
Smart TV
Renovated in 2023
Shower/bath combination
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Grand Condo, 1 Bedroom

55-inch Smart TV with cable channels, TV, Netflix

Grand Condo, 1 Bedroom

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
  • 83 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Grand Condo, 2 Bedrooms, City View (Balcony)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Grand Condo, 2 Bedrooms, City View (Balcony)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
  • 99 sq m
  • City view
  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 1 King Bed, Lake View

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Lake View

Highlights

Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
Smart TV
Renovated in 2023
  • 26 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Lake View

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Lake View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
Smart TV
Renovated in 2023
Hydromassage showerhead
  • 28 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Multiple Beds, City View

Room, Multiple Beds, City View

Room, Multiple Beds, City View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
Smart TV
Renovated in 2023
  • 28 sq m
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Lake View

Room, 1 King Bed with Sofa bed, Lake View

Room, 1 King Bed with Sofa bed, Lake View

Highlights

Separate sitting area
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
Smart TV
  • 28 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Kelowna

Delta Hotels by Marriott Grand Okanagan Resort puts you in the heart of Kelowna, within just a 10-minute stroll of Waterfront Park and Tugboat Bay. Highlights at this eco-friendly hotel include 2 hot tubs, a full-service spa and a restaurant. .A day of pampering can include massages, body wraps and mani/pedis. The restaurant, OAK + CRU Social Kitchen, serves American cuisine and is open for breakfast, lunch and dinner. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the indoor swimming pool, outdoor swimming pool, gym and pool loungers. 35083 square feet (3259 square metres) of event facilities include 14 meeting rooms and a conference centre. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Full breakfast is available daily between 8:00 AM and 11:30 AM. There's also the convenience of valet parking. .Sights within a 10-minute walk of this Kelowna Central Business District hotel include City Park and Knox Mountain Park is within 30 minutes.

What's nearby

  • Waterfront Park - 2 min walk - 0.2 km
  • Prospera Place - 3 min walk - 0.3 km
  • City Park - 9 min walk - 0.8 km
  • Kelowna General Hospital - 2 min drive - 2.2 km
  • Orchard Park Mall - 5 min drive - 5.0 km

Getting around

  • Kelowna, BC (YLW-Kelowna Intl.) - 22 min drive

Restaurants

  • ‪CRAFT Beer Market Kelowna - ‬9 min walk
  • ‪O'Flannigan's Pub - ‬6 min walk
  • ‪Kelly O'Bryan's Neighborhood Restaurant - ‬9 min walk
  • ‪BNA Brewing Co. & Eatery - ‬4 min walk
  • ‪Skinny Duke’s Glorious Emporium - ‬9 min walk

About this property

Delta Hotels by Marriott Grand Okanagan Resort

Eco-certified hotel with 2 hot tubs and full-service spa
Delta Hotels by Marriott Grand Okanagan Resort offers its guests a full-service spa, 2 hot tubs, an indoor pool, and an outdoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 35083 square feet (3259 square metres) and includes a conference centre. A fitness centre, a terrace, and barbecue grills are also featured at the eco-certified Delta Hotels by Marriott Grand Okanagan Resort. Parking is available for a fee. A complete renovation of Delta Hotels by Marriott Grand Okanagan Resort was completed in June 2023.

This Kelowna hotel is smoke free.

  • 324 guestrooms or units
  • 10 levels
  • 3 buildings
  • 35083 sq ft of conference space
  • 3259 sq. m of conference space
  • Built in 1992
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Garden
  • BBQ grill(s)
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Delta Hotels by Marriott Grand Okanagan Resort offers 324 accommodations, which are accessible via exterior corridors and feature iPod docking stations and complimentary bottles of water. 55-inch Smart televisions come with cable channels, pay-per-view films and Netflix. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include complimentary toiletries and hairdryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

The on-site spa has 6 treatment rooms, including rooms for couples. Services include facials, body wraps and manicures and pedicures. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

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Property amenities

Internet

  • Available in all rooms: WiFi (CAD 9.95 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Covered parking on site (CAD 36 per night; includes in/out privileges)
  • Valet parking on site (CAD 56 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 8:00 AM to 11:30 AM for a fee: CAD 14 to 28 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • OAK + CRU Social Kitchen

Things to do

  • 2 hot tubs
  • Art gallery
  • Bicycle rentals
  • Full-service spa
  • Gym
  • Indoor pool
  • Outdoor pool
  • Shopping

Family friendly

  • Dining table
  • Free cot
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 14 meeting rooms
  • Conference centre (35,083 square foot of space)

Outdoors

  • Barbecue grill
  • Garden
  • On a lake
  • On the boardwalk/promenade
  • Outdoor furniture
  • Pool loungers
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lift
  • Low-height electrical sockets in bathroom
  • Portable shower seat
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels
  • IPod dock
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Major credit card only. This property does not accept prepaid credit, debit, or gift cards at check-in, for all bookings where payment for the stay will be made on site instead of at the time of booking, and for all purchases made on site, including incidentals.

Access methods

Staffed front desk

Pets

  • Pets: CAD 100.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 45 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 5 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee (May 15 – September 30): CAD 35.00 per accommodation, per night
The resort fee includes:
  • Additional inclusions

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 14 to 28 per person
  • Fee for in-room wireless Internet: CAD 9.95 per 24-hour period (rates may vary)
  • Covered self-parking fee: CAD 36 per night (in/out privileges)
  • Valet parking fee: CAD 56 per night
  • Pet fee: CAD 100.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 19 years old.
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 19 years old. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • The seasonal pool will open in May and close in October.
  • Pool access available from 8:00 AM to 10:00 PM
  • Up to 5 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Delta Hotels Marriott Grand Okanagan Resort Kelowna
Delta Grand Okanagan Kelowna
Delta Hotels by Marriott Grand Okanagan Resort Hotel
Delta Grand Okanagan Resort Kelowna
Delta Grand Resort
Grand Delta Okanagan Resort
Grand Okanagan
Grand Okanagan Resort
Okanagan Delta Grand
Okanagan Grand Resort
Delta Grand Okanagan Hotel Kelowna
Delta Grand Okanagan Hotel
Delta Grand Okanagan Resort And Conference Centre
Delta Grand Okanagan Resort & Conference Centre Hotel Kelowna
Delta Grand Okanagan Lakefront Hotel
Grand Hotel Kelowna
Delta Hotels by Marriott Grand Okanagan Resort Kelowna
Delta Hotels by Marriott Grand Okanagan Resort Hotel Kelowna

Frequently asked questions

What is the cancellation policy at Delta Hotels by Marriott Grand Okanagan Resort?

Delta Hotels by Marriott Grand Okanagan Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Delta Hotels by Marriott Grand Okanagan Resort?

As of 24 Apr 2025, prices found for a 1-night stay for 2 adults at Delta Hotels by Marriott Grand Okanagan Resort on 30 Apr 2025 start from AU$376.99, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Delta Hotels by Marriott Grand Okanagan Resort?

Yep, Delta Hotels by Marriott Grand Okanagan Resort has a covered self car park with in/out privileges for CAD 36 per night.

Are there any beaches close to Delta Hotels by Marriott Grand Okanagan Resort?

The closest beach to Delta Hotels by Marriott Grand Okanagan Resort is Willow Beach (12.3 km).

Is there a spa on site at Delta Hotels by Marriott Grand Okanagan Resort?

Yep, there is an onsite spa at Delta Hotels by Marriott Grand Okanagan Resort. You'll enjoy heaps of services like body wraps and facials.

Does Delta Hotels by Marriott Grand Okanagan Resort have a pool?

Delta Hotels by Marriott Grand Okanagan Resort has a seasonal outdoor pool and an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar. The pool is open 8:00 AM to 10:00 PM (Seasonal outdoor pool open from May to October).

What luxury perks are available at Delta Hotels by Marriott Grand Okanagan Resort?

Delta Hotels by Marriott Grand Okanagan Resort features 2 hot tubs, an outdoor pool and an indoor pool.

Is Delta Hotels by Marriott Grand Okanagan Resort family-friendly?

You bet! With amenities such as children's meals and a corner/local shop, as well as free infant beds in the guestrooms, it's no surprise that Delta Hotels by Marriott Grand Okanagan Resort is a hit with families.

Does Delta Hotels by Marriott Grand Okanagan Resort serve breakfast?

You bet, full breakfast is served daily between 8:00 AM and 11:30 AM.

Is there a free airport shuttle available at Delta Hotels by Marriott Grand Okanagan Resort?

No, Delta Hotels by Marriott Grand Okanagan Resort does not offer an airport shuttle service.

Is there a bar or restaurant at Delta Hotels by Marriott Grand Okanagan Resort?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Delta Hotels by Marriott Grand Okanagan Resort?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Delta Hotels by Marriott Grand Okanagan Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 602 out of 1004 reviews
Rating 8 - Good. 203 out of 1004 reviews
Rating 6 - Okay. 94 out of 1004 reviews
Rating 4 - Poor. 55 out of 1004 reviews
Rating 2 - Terrible. 50 out of 1004 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Sabrina

Travelled with family, Business traveller, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Need to paid 36$ extra for their parking (thats ridiculous) also they say Spa But temperature is warm borderline cold and its not an actual spa just a pool definetly over charge for what they actually offer, also if you bring a dog its 100$ and every other hotel i’ve been was around 40$ extra, the only thing nice was the rooms and bed thats about it
Stayed 1 night in Jan 2025

6/10 Okay

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
We thought the room was not like any other time we have stayed. Bed wasn't nearly as good and the pillows were substandard to what we were used to when we have stayed before.
Stayed 2 nights in Jan 2025

6/10 Okay

elizabeth

Stayed 1 night in Jan 2025

10/10 Excellent

Teresa J

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the food is extremely salty
Stayed 3 nights in Jan 2025

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cant go wrong

Really nice hotel - very friendly and helpful staff. Great location!
Stayed 2 nights in Jan 2025

8/10 Good

Todd

Travelled with family
Liked: Cleanliness, amenities
The pool area was fantastic and the parking sucks
Stayed 1 night in Jan 2025

10/10 Excellent

Deni, Merritt

Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

james

Stayed 1 night in Dec 2024

10/10 Excellent

Noah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff went above and beyond to take care of us in all areas. Very well run and managed hotel, we will definitely be back!
Stayed 2 nights in Jan 2025

6/10 Okay

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Great location! Terrible shower.

Nice place but the shower was so poorly conceived that it couldn't be angled low enough for anyone to use and I'm 6'3" tall. It's the strangest shower head install I've ever seen.
Stayed 1 night in Dec 2024

10/10 Excellent

Clayton

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff & beautiful vistas.
Stayed 1 night in Jan 2025

8/10 Good

Holly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying at the Grand. My only complaint is that the room doors are very heavy, loud when they close and not very sound proof.
Stayed 1 night in Jan 2025

8/10 Good

Gregory, Port Moody

Travelled with partner
Hotel was fine. Maybe you could consider turning down the music in the restaurant.
Stayed 3 nights in Jan 2025

10/10 Excellent

paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Will be back

10/10 Excellent

Jody

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always enjoy our stays at this location. Being able to relax and enjoy the amenities without having to go anywhere is a pleasure. Staff were great.
Stayed 3 nights in Dec 2024

8/10 Good

Surinder

Stayed 1 night in Dec 2024

6/10 Okay

Jerald, Kamloops

Stayed 1 night in Jan 2025

8/10 Good

Jerald, Kamloops

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aside from the food at the in-house restaurant, everything was good. Our use of the facilities was limited with our plans for our stay.
Stayed 1 night in Jan 2025

8/10 Good

Maria, Crofton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was good, although it was quite noisy in our room from the hallway traffic. Could use some better insulation or different door to keep the noise out. Otherwise we enjoyed.
Stayed 1 night in Dec 2024

2/10 Terrible

Myla

Disliked: Property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Mahendar

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024

6/10 Okay

Mike

Liked: Property conditions & facilities
Disliked: Staff & service
Great location. The room was okay but I expected better for the price pint.
Stayed 2 nights in Dec 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Peep hole for shorter people
Stayed 4 nights in Dec 2024