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Sandman Hotel & Suites Kelowna

3.0 star property
Kelowna hotel in Dilworth Mountain Estates with 2 restaurants and fitness centre
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sandman Hotel & Suites Kelowna

Interior
Interior
Reception
Balcony
Fridge, microwave, coffee/tea maker

Reviews

6.8 out of 10

Popular amenities

  • Breakfast available
  • Bar
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Gym
The price is AU$138
includes taxes & fees
5 Jan - 6 Jan 2025

Explore the area

Map
2130 Harvey Ave, Kelowna, BC, V1Y 6G8
  • Orchard Park Mall
    3 min walk
  • McDonald's
    1 min walk
  • Kelowna Bus Station
    14 min walk
  • Kelowna, BC (YLW-Kelowna Intl.)
    12 min drive

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Kitchenette, Tower (Balcony)

Premium bedding, in-room safe, individually decorated, desk

Suite, 1 King Bed with Sofa bed, Kitchenette, Tower (Balcony)

Highlights

Balcony
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Kitchenette
Fridge
Dining table
  • 60 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Standard Room, 1 Queen Bed, Kitchenette (Atrium Building)

Standard Room, 1 Queen Bed, Kitchenette (Atrium Building)

Standard Room, 1 Queen Bed, Kitchenette (Atrium Building)

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Kitchenette
Fridge
TV
Premium bedding
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 King Bed, Tower

Executive Room, 1 King Bed, Tower

Executive Room, 1 King Bed, Tower

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Fridge
TV
Premium bedding
Private bathroom
Hairdryer
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed (Atrium Building)

Standard Room, 1 Queen Bed (Atrium Building)

Standard Room, 1 Queen Bed (Atrium Building)

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Fridge
TV
Premium bedding
Private bathroom
Hairdryer
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Kitchenette, Tower (Balcony, View)

Premium bedding, in-room safe, individually decorated, desk

Suite, 1 King Bed, Kitchenette, Tower (Balcony, View)

Highlights

Balcony
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Kitchenette
Fridge
Dining table
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Kitchenette, Tower (Balcony)

Premium bedding, in-room safe, individually decorated, desk

Executive Suite, 1 King Bed, Kitchenette, Tower (Balcony)

Highlights

Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Kitchenette
Fridge
Dining table
TV
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Atrium Building)

Standard Room, 2 Queen Beds (Atrium Building)

Standard Room, 2 Queen Beds (Atrium Building)

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Fridge
TV
Premium bedding
Private bathroom
Hairdryer
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

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Hot tub
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4.1 out of 5, Very good, (863)
The price is AU$125
for 1 night
includes taxes & fees
5 Jan - 6 Jan
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About the area

Kelowna

Sandman Hotel & Suites Kelowna puts you in the heart of Kelowna, within just a 10-minute stroll of Orchard Park Mall and Orchard Park Shopping Centre. Highlights at this hotel include 2 restaurants, free self-parking and a bar/lounge. .Dennys 24 hour restaurant is open for breakfast, lunch and dinner. Business travelers can take advantage of meeting rooms and a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a gym and coffee/tea in a common area. Each morning cooked-to-order breakfast is served between 7:00 AM and 1:00 PM. .In the area of this Dilworth Mountain Estates hotel, you'll find Okanagan Lake.

What's nearby

  • Orchard Park Mall - 3 min walk
  • Kelowna General Hospital - 5 min drive
  • Okanagan College - 5 min drive
  • Waterfront Park - 5 min drive
  • Prospera Place - 5 min drive

Getting around

  • Kelowna, BC (YLW-Kelowna Intl.) - 12 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Tokyo 1 Asian Buffet Bar - ‬5 min walk
  • ‪Red Robin - ‬6 min walk
  • ‪Starbucks - ‬10 min walk
  • ‪A&W Restaurant - ‬1 min walk

About this property

Sandman Hotel & Suites Kelowna

Kelowna hotel in Dilworth Mountain Estates with 2 restaurants and fitness centre
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and meeting rooms are available.

WiFi and wired Internet are free in public spaces. A fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Sandman Hotel & Suites Kelowna. Self parking is free.

This Kelowna hotel is smoke free.

  • 220 guestrooms or units
  • 11 levels
  • 2 buildings
  • 2 dining venues
  • Conference rooms
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
Sandman Hotel & Suites Kelowna offers 220 accommodations with a safe and coffee/tea makers. Each accommodation is individually decorated. Beds feature premium bedding. Televisions come with cable channels and pay-per-view films. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 1:00 PM for a fee: CAD 10 to 25 per person
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Bar One Urban Lounge
  • Dennys 24 hour restaurant

Things to do

  • Gym
  • Personal motorised watercraft

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made on-site instead of at the time of booking.

Renovations and closures

The following facilities or services will be unavailable from October 1 2024 to December 31 2024 (dates subject to change):
  • Hot tub
  • Swimming pool
The property will be renovating from 1 October 2024 to 31 May 2025 (completion date subject to change). The following areas are affected:
  • Hallway
During renovations, the hotel will make every effort to minimise noise and disturbance.
The following facilities are closed on Sunday, Friday and Saturday:
  • Indoor pool
  • Hot tub
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Friday:
  • Indoor pool
  • Hot tub

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per accommodation, per night (maximum CAD 125 per stay)
  • Maximum 2 (weight limit: 50 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 14 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 10 to 25 per person
  • Pet fee: CAD 25 per accommodation, per night (maximum CAD125 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and mobile payments; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, mobile payments, Google Pay and Apple Pay. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

We should mention

  • Children aged 14 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Sandman Kelowna
Kelowna Sandman
Kelowna Sandman Hotel
Sandman Hotel Kelowna
Sandman Kelowna
Sandman Kelowna Hotel
Sandman Hotel & Suites Kelowna Okanagan Valley
Sandman & Suites Kelowna
Sandman Hotel & Suites Kelowna Hotel
Sandman Hotel & Suites Kelowna Kelowna
Sandman Hotel & Suites Kelowna Hotel Kelowna

Frequently asked questions

What is the cancellation policy at Sandman Hotel & Suites Kelowna?

Sandman Hotel & Suites Kelowna offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sandman Hotel & Suites Kelowna?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Sandman Hotel & Suites Kelowna on 5 Jan 2025 start from AU$138.05, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sandman Hotel & Suites Kelowna?

Yep, Sandman Hotel & Suites Kelowna has a free self car park.

Are there any beaches close to Sandman Hotel & Suites Kelowna?

The closest beach to Sandman Hotel & Suites Kelowna is Willow Beach (14.9 km).

What makes Sandman Hotel & Suites Kelowna a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Sandman Hotel & Suites Kelowna.

Does Sandman Hotel & Suites Kelowna serve breakfast?

Yeah, cooked-to-order brekkie is on offer daily from 7:00 AM to 1:00 PM.

Is there a free airport shuttle available at Sandman Hotel & Suites Kelowna?

No, Sandman Hotel & Suites Kelowna does not offer an airport shuttle service.

Is there a bar or restaurant at Sandman Hotel & Suites Kelowna?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Sandman Hotel & Suites Kelowna?

Check-in begins at 4 PM. Check-out time is 11 AM.

Sandman Hotel & Suites Kelowna Reviews

Reviews

6.8
Rating 10 - Excellent. 382 out of 1408 reviews" "
Rating 8 - Good. 334 out of 1408 reviews" "
Rating 6 - Okay. 277 out of 1408 reviews" "
Rating 4 - Poor. 224 out of 1408 reviews" "
Rating 2 - Terrible. 191 out of 1408 reviews" "

7.0/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

stephanie

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

4/10 Poor

kyle

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Cory

Business traveller
Liked: Staff & service
Hotel is a little run down; the staff was excellent
Stayed 1 night in Sep 2024

6/10 Okay

stephanie

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

gondi

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bathrooms need upgrade
Stayed 1 night in Sep 2024

2/10 Terrible

Tianna

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The room was dark and dindgy. The furniture was old and scratched up. They had us on the "main" floor but you still had to walk down a flight of stairs.. it felt like a dungeon. The pool and hot tub were closed and had been for months. I guess it was my fault for not seeing that in the policies section. Needless to say we didnt stay. I requested a refund.. so waiting on nearly $500 to be put back on my CC.
Stayed 1 night in Sep 2024

6/10 Okay

Brielle

Stayed 1 night in Aug 2024

8/10 Good

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

David

Stayed 1 night in Sep 2024

8/10 Good

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities
Was nice. Close to amenities. Quiet and clean.
Stayed 1 night in Sep 2024

6/10 Okay

george

Travelled with partner
The pool and hot tub seem to always be out of order when stay there
Stayed 1 night in Sep 2024

2/10 Terrible

Gerry

Disliked: Cleanliness, property conditions & facilities
Horrible quality rooms, this hotel needs a total redo inside the rooms
Stayed 1 night in Sep 2024

8/10 Good

Kendon

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024

4/10 Poor

Francis

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The bar staff, terrible people skills. She sat at booth in the corner. No wifi; I brought it with the lobby staff, all they said "were looking into it. no alternatives provided
Stayed 1 night in Sep 2024

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

2/10 Terrible

Samantha

Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not worth the $$. Pool and hot tub was under maintenance during our stay. Housekeeping did not clean our room during our entire stay. Lots of homelessness in area, especially at night. Rooms outdated and not very clean. The carpets smelled old. The blinds in our room did not fully close, so we felt like we had no privacy. It was also obvious that the blinds never got cleaned as there was a thick layer of dust on each blind. The bathroom had damage to the wall where the towel rack was located, and it was patched over like a quick fix and very unattractive. The wood cabinet in the bathroom was old and worn out. I would choose NOT to stay here again.
Stayed 2 nights in Sep 2024

4/10 Poor

Jonathan

Stayed 2 nights in Sep 2024

10/10 Excellent

Bonita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
OVER ALL A GOOD CLEAN PLACE TO STAY LONGER WAIT FOR CHECK IN THEN EXPECTED AS WE HAD ALREADY DONE SO EARLIER IN THE DAY AND THEN THE DOOR KEY CARD HAD NOT BE REGISTERED SO HAD TO SEE STAFF AGAIN. GOOD COFFEE/TEA MACHINE BY RECEPTION. WOULD STAY AGAIN IF NEED BE
Stayed 1 night in Aug 2024

8/10 Good

Leon

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Sandman hotels are showing their age everywhere, and this property is no different. I am always left feeling i should have spent more elsewhere than saved a few dollars and stayed at a Sandman. Underwhelmed
Stayed 1 night in Sep 2024

8/10 Good

Ashley

Stayed 1 night in Aug 2024

6/10 Okay

Tracey

Liked: Staff & service
Disliked: Amenities
The hotel room was OK. it was dusty and there was a dead bug on the window ledge. The blind did not retract. The pool and hot tub were not working.
Stayed 1 night in Sep 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not great.
Room and hallways reek of smoke and weed. Smoke and weed were wafting up from below, so we had to leave the balcony and close all the windows. The room is ok, but definitely seen better days (very run down), just like the rest of the property. The pool/hot tub were also closed. The stove in our suite was missing and the coffee machine looks like it hasn't been cleaned since the early 90s. We won't be staying here again.
Stayed 1 night in Sep 2024

8/10 Good

Chelsea, Edmonton

Stayed 3 nights in Jul 2024

6/10 Okay

Sandeep

Disliked: Property conditions & facilities
Both the pools were out of order.
Stayed 3 nights in Aug 2024