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Crowne Plaza Plymouth, an IHG Hotel

4.0 star property
Eco-certified Plymouth hotel in Barbican with bars
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Crowne Plaza Plymouth, an IHG Hotel

City view
Spa reception
Meeting facility
In-room safe, desk, laptop workspace, soundproofing
Lunch, dinner served; local and international cuisine, sea views

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • 24/7 front desk
The price is AU$152
includes taxes & fees
3 Jan - 4 Jan 2025

Explore the area

Map
Armada Way, Plymouth, England, PL1 2HJ
  • Hoe Park
    1 min walk
  • Plymouth Gin Distillery
    5 min walk
  • Elizabethan House
    7 min walk
  • Plymouth (PLH-Plymouth City)
    19 min drive

Room options

View all photos for Premium Room

In-room safe, desk, laptop workspace, soundproofing

Premium Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Pillow menu
Hairdryer
  • City view
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Standard Room, 2 Single Beds, Accessible

In-room safe, desk, laptop workspace, soundproofing

Standard Room, 2 Single Beds, Accessible

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Pillow menu
Hairdryer
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room

In-room safe, desk, laptop workspace, soundproofing

Standard Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Pillow menu
Hairdryer
  • City view
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Premium Room, 2 Queen Beds

Premium Room, 2 Queen Beds

Premium Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Pillow menu
Hairdryer
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Business Lounge Access, Sea View

In-room safe, desk, laptop workspace, soundproofing

Premium Room, 1 King Bed, Business Lounge Access, Sea View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Fridge
TV
Pillow menu
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Pillow menu
Sofa bed
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed, Accessible

In-room safe, desk, laptop workspace, soundproofing

Standard Room, 1 Queen Bed, Accessible

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Pillow menu
Hairdryer
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed, Business Lounge Access

In-room safe, desk, laptop workspace, soundproofing

Premium Room, 1 King Bed, Business Lounge Access

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Fridge
TV
Pillow menu
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Business Lounge Access, Sea View

In-room safe, desk, laptop workspace, soundproofing

Premium Room, 1 King Bed, Business Lounge Access, Sea View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Fridge
TV
Pillow menu
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

In-room safe, desk, laptop workspace, soundproofing

Premium Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Pillow menu
Hairdryer
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Pillow menu
Hairdryer
  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

Plymouth

Crowne Plaza Plymouth, an IHG Hotel puts you in the heart of Plymouth, steps from Hoe Park and within a 10-minute stroll of Theatre Royal, Plymouth. Highlights at this eco-friendly hotel include 2 bars/lounges, a restaurant and an indoor swimming pool. .The steakhouse, Marco Pierre White, serves local and international cuisine and is open for lunch and dinner. Drakes Lounge & Bar is the hotel's own lobby lounge. Enjoy the gym, sauna and pool loungers. 7316 square feet (680 square metres) of event facilities include 6 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Buffet breakfast is available on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:30 AM and 10:30 AM. There's also the convenience of self parking. .Places within a 15-minute walk of this 4-property class Barbican hotel include Plymouth Mayflower and Plymouth Pavilions.

What's nearby

  • Hoe Park - 1 min walk
  • Plymouth Pavilions - 10 min walk
  • National Marine Aquarium - 12 min walk
  • University of Plymouth - 12 min walk
  • Royal William Yard - 4 min drive

Getting around

  • Plymouth Station - 16 min walk
  • Exeter (EXT-Exeter Intl.) - 59 min drive

Restaurants

  • ‪The Bank - ‬5 min walk
  • ‪Ocean View at The Dome - ‬5 min walk
  • ‪Coffee Shack - ‬11 min walk
  • ‪The Gog & Magog - ‬5 min walk
  • ‪The Terrace - ‬13 min walk

About this property

Crowne Plaza Plymouth, an IHG Hotel

Eco-certified Plymouth hotel in Barbican with bars
Crowne Plaza Plymouth, an IHG Hotel offers its guests an indoor pool, a health club, and a sauna. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 6 meeting rooms. Event space at this hotel measures 7316 square feet (680 square metres) and includes conference space. The eco-certified Crowne Plaza Plymouth, an IHG Hotel also features multilingual staff, coffee/tea in common area, and concierge services. Parking is available for a fee.

This 4-star Plymouth hotel is smoke free.

  • 1 building
  • 211 guestrooms or units
  • 11 levels
  • 2 bars or lounges
  • 7316 sq ft of conference space
  • 680 sq. m of conference space
  • Built in 1971
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Dining venue
Crowne Plaza Plymouth, an IHG Hotel offers 211 air-conditioned accommodations with a safe and complimentary bottles of water. A pillow menu is available. Televisions come with satellite channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Plymouth hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Bulgarian, Croatian, Czech, English, French, German, Italian, Polish, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 15 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 19.95 per person
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Drakes Lounge & Bar
  • Marco Pierre White

Things to do

  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Free cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • 6 meeting rooms
  • 7,316 square feet of conference space
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower (71 centimetre high)
  • Lift (109 centimetre wide door)
  • Roll-in shower (109 centimetre wide)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay films
  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 19.95 per person
  • Self-parking fee: GBP 15 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, Eurocard, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Pool access available from 6:30 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Plymouth
Holiday Inn Plymouth
Plymouth Holiday Inn
Holiday Inn Plymouth Hotel Plymouth
Holiday Inn Plymouth Hotel
Crowne Plaza Plymouth Hotel
Crowne Plaza Plymouth
Crowne Plaza Plymouth, An Ihg
Crowne Plaza Plymouth an IHG Hotel
Crowne Plaza Plymouth, an IHG Hotel Hotel
Crowne Plaza Plymouth, an IHG Hotel Plymouth
Crowne Plaza Plymouth, an IHG Hotel Hotel Plymouth

Frequently asked questions

What is the cancellation policy at Crowne Plaza Plymouth, an IHG Hotel?

Crowne Plaza Plymouth, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Crowne Plaza Plymouth, an IHG Hotel?

As of 27 Dec 2024, prices found for a 1-night stay for 2 adults at Crowne Plaza Plymouth, an IHG Hotel on 3 Jan 2025 start from AU$152.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Crowne Plaza Plymouth, an IHG Hotel?

Yep, Crowne Plaza Plymouth, an IHG Hotel has a self car park for GBP 15 per day.

Are there any beaches close to Crowne Plaza Plymouth, an IHG Hotel?

The closest beach to Crowne Plaza Plymouth, an IHG Hotel is Cawsand Beach (5.8 km).

Does Crowne Plaza Plymouth, an IHG Hotel have a pool?

Crowne Plaza Plymouth, an IHG Hotel has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 6:30 AM to 10:00 PM.

What luxury perks are available at Crowne Plaza Plymouth, an IHG Hotel?

Crowne Plaza Plymouth, an IHG Hotel features a health club, an indoor pool and a steam room.

Is Crowne Plaza Plymouth, an IHG Hotel family-friendly?

You bet! With amenities such as laundry facilities and an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that Crowne Plaza Plymouth, an IHG Hotel is a hit with families.

Does Crowne Plaza Plymouth, an IHG Hotel serve breakfast?

You bet, visitors highly rate the buffet brekkie here! Offered on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 10:30 AM, this is the perfect place to fuel up for a day full of adventure.

Is there a free airport shuttle available at Crowne Plaza Plymouth, an IHG Hotel?

No, Crowne Plaza Plymouth, an IHG Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Crowne Plaza Plymouth, an IHG Hotel?

Yep, you can grab a meal at Crowne Plaza Plymouth, an IHG Hotel's onsite restaurant that serves local and international cuisine.

What time are check-in & check-out at Crowne Plaza Plymouth, an IHG Hotel?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Crowne Plaza Plymouth, an IHG Hotel?

No, only service animals are allowed.

Crowne Plaza Plymouth, an IHG Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 488 out of 1000 reviews" "
Rating 8 - Good. 331 out of 1000 reviews" "
Rating 6 - Okay. 90 out of 1000 reviews" "
Rating 4 - Poor. 52 out of 1000 reviews" "
Rating 2 - Terrible. 39 out of 1000 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jonathan

Stayed 2 nights in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our" sea view" room had slight glimpses of the sea, but mainly had a view of the swimming pool roof and ducting. We had access to the club lounge. This had zero atmosphere and little more comfort. The incessant "lift" music played in there drove me to leave immediately after my self service coffee from the machine. The breakfast was fine, the staff are lovely. However we question whether it was worth an upgrade to an executive room? We wont bother in future.
Stayed 1 night in Sep 2024

8/10 Good

rasha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Sep 2024

8/10 Good

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Kerry

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel and well situated near the city centre. The check in desk was below par with the receptionist giving me my key but not explaining where anything was in the hotel- not all of us have stayed here before. For info, the restaurant is in the penthouse and the gym and swimming pool is on the 5th floor. I wasn’t told this. The hotel room was very comfortable and clean. Towels were changed daily - my only gripe was the fire doors which were slamming until 1am and then again from 6am. Bring earplugs!
Stayed 2 nights in Sep 2024

10/10 Excellent

Simon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything spot on, the people make it!
The hotel is an older structure and has been modernised throughout to a very high standard with evidence of new work present around the lifts and some common areas; the rooms are probably getting ready for a refresh as whilst it was really clean there are chips out of the bath and the shower/taps could do with being renewed. The staff welcoming us at check-in were friendly and top class; that said the bar staff and breakfast staff were all really, really excellent in every way and they make the hotel absolutely perfect. The beds were comfy, the family room nice and quiet too, the breakfast was great and everything perfect which is why I love a Crowne Plaza
Stayed 1 night in Sep 2024

10/10 Excellent

Kafui

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Robert, Birmingham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room, great breakfast with good selection of food and drink, right next to Plymouth Hoe park so great for a very short walk to see, lovely views from the penthouse restaurant at breakfast. Would definitely stay here again.
Stayed 1 night in Sep 2024

2/10 Terrible

Carol

Travelled with family
Disliked: Cleanliness, amenities
On arrival all was well and pleased with accommodation, by 9pm our room 114 (family room) stunk of cigarette smoke like we were sitting in an ashtray. There was a power cut in the hotel which rendered us in darkness with no explanation. Room 114 had the ventilation system underneath which meant no sleep from the time we went to bed to the time we vacated. By 7am our room was disgusting with the stench of cigarette smoke. We complained to reception and someone attended the room and apologised for the disgusting stench but not further action was taken. We checked out and reception waived our £15 parking charge for what was a £200 room. We were kindly provided with a room stinking of cigarettes which obviously was acceptable for us and our child, along with no sleep for 8 hours due to the ventilation system which is not highlighted in any literature and by the staff of the hotel. Great service indeed. Our review would be try a different hotel in Plymouth. As someone who works in a service environment and never complains, this has been our worst experience of inadequate and poor levels of service ever experienced.
Stayed 1 night in Sep 2024

10/10 Excellent

IHN-CHEOL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy to check in
Stayed 1 night in Sep 2024

2/10 Terrible

Lynne

Stayed 2 nights in Sep 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay Great Staff!
Staff very friendly and efficient, from front desk to room cleaners and breakfast staff. Absolutely professional and understanding of my needs and went above and beyond to make our experience memorable
Stayed 1 night in Sep 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent city centre hotel. Accommodation good but bathroom very small. Breakfast offered very good choice and excellent service. Took dinner twice but second visit disappointing.
Stayed 6 nights in Sep 2024

8/10 Good

Adrian

Business traveller
Liked: Amenities
Stayed 1 night in Aug 2024

6/10 Okay

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities
This hotel was fine. It felt tired and a bit run down, much like Plymouth itself. I was disappointed in the stop here overall. That said, the staff at the hotel were lovely and the breakfast was great.
Stayed 2 nights in Aug 2024

10/10 Excellent

Faraz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel has an excellent location, it is right in front of the lighthouse. From the penthouse (at breakfast) you can see the 360 view of the city (kids loved next to the window and pointing out what they saw). Good dining options around and swimming pool was excellent I could not get kids out of it. We used the location to travel around different location sin Devon and Cornwall it worked good. The Barcode is nearby with good entertainment and food options too.
Stayed 3 nights in Aug 2024

10/10 Excellent

Derek

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great hotel to stay and the service was excellent and the staff were very nice indeed ok thank you very much that’s all thank you
Stayed 2 nights in Aug 2024

8/10 Good

marisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious room. Good pool and friendly reception. Breakfast was busy so only had continental.
Stayed 2 nights in Aug 2024

8/10 Good

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location with underground parking. Easy to walk to restaurants and the Hoe. Bed comfy and quiet.
Stayed 1 night in Aug 2024

8/10 Good

Caroline

Liked: Staff & service, room comfort
Crowne Plaza Plymouth
Bathroom seemed a little tired. Difficult to get in and out of shower. Previous occupants half eaten food in fridge and biscuit crumbs on kettle tray. Kettle not emptied.
Stayed 1 night in Aug 2024

6/10 Okay

Colin

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Vickramjit

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this hotel. Huge comfy bed, beautiful breakfast in the rooftop restaurant. Lovely leisure facilities too. Friendly & professional staff & spotless! Great location too.
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very clean and modern very comfortable but could have done with a couple of spare pillows breakfast was 5 stars with a lovely view .my only disappointment with the hotel was that you had to pay to park on there own car park which was not included in hotel price
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Mainly ok but go elsewhere for a drink
Have been here quite a few times. Great location and most staff are great. Breakfast at the weekend was very busy and a but chaotic. Lots of bottle necks. Staff doing best to keep replenishing breakfast items but some stuff ran out. Have previously enjoyed a evening drink in the top bar but will not bother again unless we feel like being ignored by the member by staff whose job it was to stake our order. At no point were we ever acknowledged. At least there was a young person behind the bar who tried to make up for it.
Stayed 2 nights in Aug 2024