ANDAZ WEST HOLLYWOOD, BY HYATT

4.0 star property
Eco-certified West Hollywood hotel in West Hollywood with a 24-hour fitness center
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for ANDAZ WEST HOLLYWOOD, BY HYATT

Outdoor pool, free pool cabanas, pool umbrellas
Terrace/patio
Penthouse (Suite)
Daily cooked-to-order breakfast for a fee
Lobby

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Housekeeping
  • Room service
  • Breakfast available
  • 24/7 front desk
  • Parking available
The price is AU$502
includes taxes & fees
3 Jan - 4 Jan 2025

Explore the area

Map
8401 W Sunset Blvd, West Hollywood, CA, 90069
  • The Comedy Store
    1 min walk
  • Riot House Restaurant & Bar
    1 min walk
  • Hollywood - Highland Station
    4 min drive
  • Los Angeles, CA (LAX-Los Angeles Intl.)
    47 min drive

Room options

Deluxe Room, 2 Queen Beds

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Minibar (some free items)
LCD TV
Hypo-allergenic bedding
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Minibar (some free items)
LCD TV
Hypo-allergenic bedding
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Suite

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Minibar (some free items)
LCD TV
Hypo-allergenic bedding
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, View (Hollywood Hills View)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Minibar (some free items)
LCD TV
Hypo-allergenic bedding
  • 26 sq m
  • Hill view
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, View (Hollywood Hills View)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Minibar (some free items)
LCD TV
Hypo-allergenic bedding
  • 26 sq m
  • Hill view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, View (Sunset Boulevard View)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Minibar (some free items)
LCD TV
Hypo-allergenic bedding
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, View (Sunset Boulevard View)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Minibar (some free items)
LCD TV
Hypo-allergenic bedding
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Andaz, Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Minibar (some free items)
LCD TV
Hypo-allergenic bedding
  • 74 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Penthouse (Suite)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Minibar (some free items)
LCD TV
Hypo-allergenic bedding
  • 130 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Shower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Minibar (some free items)
LCD TV
Hypo-allergenic bedding
  • 26 sq m
  • Hill view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Shower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Minibar (some free items)
LCD TV
Hypo-allergenic bedding
  • 26 sq m
  • Hill view
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Minibar (some free items)
LCD TV
Hypo-allergenic bedding
  • 26 sq m
  • Hill view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Minibar (some free items)
LCD TV
Hypo-allergenic bedding
  • 26 sq m
  • Hill view
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

West Hollywood

ANDAZ WEST HOLLYWOOD, BY HYATT puts you in the heart of West Hollywood, steps from The Comedy Store and within a 20-minute stroll of Roxy Theatre West Hollywood. Highlights at this eco-friendly hotel include a restaurant, an outdoor swimming pool and a 24-hour gym. .The restaurant, Riot House Restaurant, serves Californian cuisine. Riot House Bar is the hotel's own bar. Enjoy the free pool cabanas and pool loungers. 0 square feet (0 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Cooked-to-order breakfast is available daily between 6:30 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .With a stay at this 4-property class West Hollywood hotel, you'll be 2.5 km (1.6 mi) from Beverly Center Shopping Mall and 3 km (1.9 mi) from Hollywood Walk of Fame.

What's nearby

  • Sunset Strip - 8 min walk
  • Hollywood Boulevard - 10 min walk
  • Hollywood Walk of Fame - 4 min drive
  • The Grove - 5 min drive
  • Universal Studios Hollywood - 10 min drive

Getting around

  • Hollywood - Highland Station - 4 min drive
  • Glendale Transportation Center - 14 min drive
  • Los Angeles Intl. (LAX) - 47 min drive

Restaurants

  • ‪The Comedy Store - ‬1 min walk
  • ‪Saddle Ranch Chop House - ‬1 min walk
  • ‪Carney's Restaurant - ‬2 min walk
  • ‪Joe's Pizza - ‬6 min walk
  • ‪Casa Madera - ‬2 min walk

About this property

ANDAZ WEST HOLLYWOOD, BY HYATT

Eco-certified West Hollywood hotel in West Hollywood with a 24-hour fitness centre
ANDAZ WEST HOLLYWOOD, BY HYATT offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 0 square feet (0 square metres) and includes conference space. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the eco-certified ANDAZ WEST HOLLYWOOD, BY HYATT. For a fee, parking is available.

  • 240 guestrooms or units
  • 14 levels
  • Conference rooms
  • 0 sq ft of conference space
  • 0 sq. m of conference space
  • Deli
  • Terrace on the roof
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
ANDAZ WEST HOLLYWOOD, BY HYATT offers 240 accommodations with minibars (stocked with some free items) and a safe. Beds feature down duvets and premium bedding. 42-inch LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers.

This West Hollywood hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Valet parking on site (USD 70 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 10 to 30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Riot House Bar
  • Riot House Market
  • Riot House Restaurant

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Free cot
  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Free bottled water
  • Free minibar (limited items)
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:00 AM
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per week
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 35.0 per stay.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 32 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 30 per person
  • Valet parking fee: USD 70 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per week
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 35.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in all accommodation. Guests can access their rooms with a mobile device.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Andaz
Andaz Hotel
Andaz Hotel West Hollywood
Andaz West Hollywood
West Hollywood Andaz
Andaz West Hollywood concept Hyatt Hotel
Andaz West Hollywood concept Hyatt
Andaz concept Hyatt
ANDAZ WEST HOLLYWOOD, BY HYATT Hotel
Andaz West Hollywood a concept by Hyatt
ANDAZ WEST HOLLYWOOD, BY HYATT West Hollywood
ANDAZ WEST HOLLYWOOD, BY HYATT Hotel West Hollywood

Frequently asked questions

What is the cancellation policy at ANDAZ WEST HOLLYWOOD, BY HYATT?

ANDAZ WEST HOLLYWOOD, BY HYATT offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at ANDAZ WEST HOLLYWOOD, BY HYATT?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at ANDAZ WEST HOLLYWOOD, BY HYATT on 3 Jan 2025 start from AU$450.41, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at ANDAZ WEST HOLLYWOOD, BY HYATT?

Yep, ANDAZ WEST HOLLYWOOD, BY HYATT has valet parking with in/out privileges for USD 70 per night.

Are there any beaches close to ANDAZ WEST HOLLYWOOD, BY HYATT?

The closest beach to ANDAZ WEST HOLLYWOOD, BY HYATT is Santa Monica Beach (15 km).

Does ANDAZ WEST HOLLYWOOD, BY HYATT have a pool?

ANDAZ WEST HOLLYWOOD, BY HYATT has an outdoor pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella.

What makes ANDAZ WEST HOLLYWOOD, BY HYATT a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at ANDAZ WEST HOLLYWOOD, BY HYATT.

Is ANDAZ WEST HOLLYWOOD, BY HYATT family-friendly?

You bet! With amenities such as a deli and an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that ANDAZ WEST HOLLYWOOD, BY HYATT is a hit with families.

Does ANDAZ WEST HOLLYWOOD, BY HYATT serve breakfast?

Sure does, cooked-to-order breakfast is available daily from 6:30 AM to 11:00 AM.

Is there a free airport shuttle available at ANDAZ WEST HOLLYWOOD, BY HYATT?

No, ANDAZ WEST HOLLYWOOD, BY HYATT does not offer an airport shuttle service.

Is there a bar or restaurant at ANDAZ WEST HOLLYWOOD, BY HYATT?

Yep, they've got a lounge bar and an onsite restaurant that serves Californian cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at ANDAZ WEST HOLLYWOOD, BY HYATT?

Check-in begins at 4:00 PM. Check-out time is noon.

Are pets allowed at ANDAZ WEST HOLLYWOOD, BY HYATT?

Dogs are welcome at ANDAZ WEST HOLLYWOOD, BY HYATT, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 23 kg per pet.

ANDAZ WEST HOLLYWOOD, BY HYATT Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 612 out of 1003 reviews" "
Rating 8 - Good. 209 out of 1003 reviews" "
Rating 6 - Okay. 93 out of 1003 reviews" "
Rating 4 - Poor. 55 out of 1003 reviews" "
Rating 2 - Terrible. 34 out of 1003 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Cristina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed staying at this hotel very much. The room was overall comfortable in all departments from sheet, bed, shower, and small considerate things. For example, black out curtains, blue tooth speakers for music, a anti-slip map for the shower, and specialized shower heads to deal with require low water pressure for the city (so you won't notice it too much). All the staff were very nice to me and the breakfast in the morning was top notch. They also a had small convivence store downstairs, but I wouldn't recommend it having things you would actually need in a pinch. I do recall needing a nail clipper and floss, but none was in stock when I needed it. The location of the hotel was fair, but most note worthy places were are least 20-30 minute drive, but the stay at the hotel is more than worth the extra travel time.
Stayed 3 nights in Sep 2024

6/10 Okay

Matthew

Liked: Cleanliness, staff & service, amenities
The rooms were basic and dated feeling thought the property would be newer and trendier feeling
Stayed 1 night in Sep 2024

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel. The staff is wonderful and there’s plenty of options for food and entertainment in the area. We highly recommend it
Stayed 3 nights in Sep 2024

10/10 Excellent

jennifer

Stayed 3 nights in Aug 2024

8/10 Good

Douglas

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Andaz rocks!
Good hotel with an interesting and cool history. It’s low key, trendy and has a welcoming staff. The elevator doors alone are worth a visit.
Stayed 3 nights in Aug 2024

10/10 Excellent

Saki

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location and so close to so many fun things.
Stayed 2 nights in Jul 2024

10/10 Excellent

Claudia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and clean.
Stayed 1 night in Aug 2024

8/10 Good

william

Liked: Cleanliness, staff & service
Stayed 4 nights in Aug 2024

2/10 Terrible

Brian

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was not going to write a poor review as I know it can and may affect the people who currently work at the property. However… when I was checking out, the desk agent didn’t even apologizing for; 1) me having the change rooms 3 times on the first night checking in; at 2AM because two smelled like cigarette smoke and one smelt like Mold. The manager even had to come with me on the third try and still the room they “upgraded” Me too (same type of room as before, smelt as well. The next morning I had to bring the head of housekeeping into my room where they “shampooed it” but it still stank like cigarettes 2) after moving to another room, the floors water machine was broken, the desk light was broken, and the room wasn’t clean at all. 3) pain chipping on not one but most of the doors 4) the assistant manager gave me his card and asked him to email him if I had any problems after moving rooms 4 times!!!! He didn’t bother replying Anadaz should be ashamed that this property relies on the history of the old school Rock and roll vibe to tourists who don’t care and smoke in the rooms anyways Anyone looking to stay here, good luck with the smells and the staff that acted like they couldn’t care less Never again at anyone of your proprieties with your hotels.
Stayed 4 nights in Aug 2024

8/10 Good

Andrew

Liked: Cleanliness
Stayed 3 nights in Aug 2024

8/10 Good

Nadia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was awesome. The pool was always closed during our stay. The area is very eclectic so know that before you book.
Stayed 3 nights in Aug 2024

4/10 Poor

Paul

Travelled with family
Liked: Room comfort
Disliked: Staff & service
Don’t expect to use the pool (or bar after 9pm)
Really disappointing stay. First the positives. The location is good if you are doing a variety of LA places to visit, ie the Studios, Santa Monica, Beverly Hills, Dodgers etc. the staff (with the exception of one) were really nice and friendly. Now the downsides - firstly the rooftop pool (which was one of the reasons we booked it), they sell day passes to non hotel guests, and during our six day stay we only managed to get a lounger once. One day it was completely shut (for a private party) and Friday and Saturday it is packed with party goers (100+), so our kids were disappointed to say the least. So it’s a party hotel right ? Not quite. The bar downstairs (called “The Riot House”) closed at 9pm if not early some nights, and the barman is rude and lies about the opening hours. The final negative which wasn’t great was we couldn’t get into our room until 5.30pm on our arrival day , which after a 12 hour flight is less than ideal. The management eventually gave us one night free (charged for 5 instead of 6) and waived the destination fee so in the end it was an ok outcome but wanted to post this to make sure other families don’t fall into the same trap re the pool or if like to sit in a hotel bar playing cards etc in the evening. We spent most of our late evening in our room.
Stayed 6 nights in Aug 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious rooms!
The room was spacious. The staff was friendly and knowledgeable. Would definitely return!
Stayed 1 night in Aug 2024

6/10 Okay

Laura

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Property is conveniently located near Beverly Hills and Melrose, which were some areas we needed to visit during our stay. Unfortunately our room smelled of cigarettes and our shower was clogged when using and toilet was running the entire night. The noise of the toilet kept us up. Not worth it, when you’re paying those kind of rates a night. Would stay at the Pendry next time for a few extra dollars.
Stayed 2 nights in Aug 2024

2/10 Terrible

Yariv

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend the Andaz! Fun, historic property in a great location - and the snacks in the looby were a nice touch. :)
Stayed 3 nights in May 2024

10/10 Excellent

Aaron

Stayed 2 nights in Aug 2024

10/10 Excellent

Aaron

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Aug 2024

8/10 Good

Linda, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Alison

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was great. A few things I wish I knew before traveling: the pool was not exactly for kids (think more Vegas pool party than chill lay by the pool) and parking was $70 per night.
Stayed 2 nights in Aug 2024

10/10 Excellent

Gil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything but the bar is kinda slow definitely not the place I expected
Stayed 2 nights in Jul 2024

4/10 Poor

Patrick

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Never mention about parking from the web, and the cost of parking is very expensive
Stayed 2 nights in Jun 2024

10/10 Excellent

Yvette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superior customer care and excellent access to shopping and restaurants
Stayed 3 nights in Jul 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay, feels like home.
Incredible hotel, we came for the rock and roll history and fell in love with the service and staff. We arrived late and all the systems were down (due to the crowdstrike outage) however there was no heightened levels of stress from the staff who calmly explained the situation and handled everything. Because of the outage they were unable to get our room ready and had to upgrade us! We were upgraded to a suite it was incredible and I could have sat in the balcony/sun room watching sunset blvd all day! Everyone in the hotel was super friendly, helpful, and all-round pleasure. Cocktails in the pool bar were excellent and we loved Brian, he was so good at his job! This hotel is up there in our top hotels globally if you are visiting West Hollywood I wouldn't consider anywhere else!
Stayed 2 nights in Jul 2024

10/10 Excellent

Rana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short Stay
The hotel was lovely, great location. Staff was very friendly. Helpful restaurant recommendations. Housekeeping was sweet and very thorough - Lourdes was lovely. Thought the rate included parking but it did not unfortunately.
Stayed 3 nights in Jul 2024