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DoubleTree by Hilton San Pedro - Port of Los Angeles

4.0 star property
Waterfront San Pedro hotel in Coastal San Pedro with a marina
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton San Pedro - Port of Los Angeles

Breakfast, lunch and dinner served
Premium bedding, in-room safe, desk, blackout curtains
Terrace/patio
Outdoor pool, open 8:00 AM to 8:00 PM, pool loungers
Reception

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • Housekeeping
  • Pool
  • Parking available
  • 24/7 front desk
  • Hot tub
The price is AU$202
includes taxes & fees
24 Dec - 25 Dec

Explore the area

Map
2800 Via Cabrillo Marina, San Pedro, CA, 90731
  • Cabrillo Marine Aquarium
    12 min walk
  • Cabrillo Beach
    15 min walk
  • Korean Bell of Friendship
    4 min drive
  • Los Angeles, CA (LAX-Los Angeles Intl.)
    34 min drive

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Blackout curtains
Designer toiletries
Shower/bath combination
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room

Premium bedding, in-room safe, desk, blackout curtains

Room

Highlights

Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Blackout curtains
Hydromassage showerhead
Private bathroom
Hairdryer
  • 58 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Marina View

Room, 2 Queen Beds, Non Smoking, Marina View

Room, 2 Queen Beds, Non Smoking, Marina View

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Blackout curtains
Designer toiletries
Shower/bath combination
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Blackout curtains
Designer toiletries
Shower/bath combination
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking

32-inch LCD TV with cable channels, TV, pay films

Room, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Blackout curtains
Designer toiletries
Shower/bath combination
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Marina View - King

Premium bedding, in-room safe, desk, blackout curtains

Marina View - King

Highlights

Air conditioning
Connecting rooms available
HDTV
Premium bedding
Blackout curtains
Designer toiletries
Shower/bath combination
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Blackout curtains
Designer toiletries
Shower/bath combination
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Marina View - 2 Queens

Premium bedding, in-room safe, desk, blackout curtains

Marina View - 2 Queens

Highlights

Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Blackout curtains
Designer toiletries
Shower/bath combination
Private bathroom
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room

Room

Room

Highlights

Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Blackout curtains
Designer toiletries
Shower/bath combination
Private bathroom
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room

Premium bedding, in-room safe, desk, blackout curtains

Room

Highlights

Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Blackout curtains
Designer toiletries
Shower/bath combination
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Non Smoking

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Blackout curtains
Designer toiletries
Shower/bath combination
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Blackout curtains
Designer toiletries
Shower/bath combination
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Marina View

Junior Suite, 1 King Bed, Marina View

Junior Suite, 1 King Bed, Marina View

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Blackout curtains
Separate bedroom
Premium bedding
Hydromassage showerhead
  • 49 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Marina View

Presidential Suite, 1 King Bed, Marina View

Presidential Suite, 1 King Bed, Marina View

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Blackout curtains
Separate bedroom
Premium bedding
Hydromassage showerhead
  • 58 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Full Size-King Suite

Premium bedding, in-room safe, desk, blackout curtains

Full Size-King Suite

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Blackout curtains
Separate bedroom
Premium bedding
Hydromassage showerhead
  • 58 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Blackout curtains
Designer toiletries
Shower/bath combination
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Room, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Blackout curtains
Designer toiletries
Shower/bath combination
Private bathroom
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Crowne Plaza Los Angeles Harbor Hotel, an IHG Hotel

Pool
Hot tub
Pet-friendly
Free WiFi
4.2 out of 5, Very good, (1230)
The price is AU$327
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Crowne Plaza Los Angeles Harbor Hotel, an IHG Hotel

About the area

San Pedro

At DoubleTree by Hilton San Pedro - Port of Los Angeles you'll be 1.2 km (0.8 mi) from Cabrillo Beach and 3.8 km (2.3 mi) from World Cruise Center. Highlights at this hotel include a restaurant, an outdoor swimming pool and a marina. .The restaurant, 2800 Kitchen and Lounge, is open for breakfast, lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym, Hot tub and pool loungers. 9 meeting rooms and a 24-hour business centre are among the business amenities offered. Other amenities include free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Cooked-to-order breakfast is available on weekdays between 6:00 AM and 11:00 AM and on weekends between 7:00 AM and 11:00 AM. There's also self parking, along with the convenience of a free area shuttle. .Places within a 15-minute drive of this 4-property class Coastal San Pedro hotel include Port of Long Beach and Porsche Experience Center.

What's nearby

  • Cabrillo Beach - 15 min walk
  • Battleship USS Iowa Museum - 5 min drive
  • World Cruise Center - 6 min drive
  • Port of Long Beach - 13 min drive
  • Long Beach Cruise Terminal - 16 min drive

Getting around

  • Downtown Long Beach Station - 14 min drive
  • Los Angeles Intl. (LAX) - 34 min drive

Restaurants

  • ‪Alhambra Cocktail Lounge - ‬4 min drive
  • ‪22nd St Landing Seafood Grill & Bar - ‬12 min walk
  • ‪Pacific Diner - ‬4 min drive
  • ‪Troy's Burgers - ‬14 min walk
  • ‪Brouwerij West - ‬16 min walk

About this property

DoubleTree by Hilton San Pedro - Port of Los Angeles

Waterfront San Pedro hotel in Coastal San Pedro with a marina
DoubleTree by Hilton San Pedro - Port of Los Angeles offers its guests a marina, an outdoor pool, and Access to hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A 24-hour business centre and 9 meeting rooms are available. A fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly DoubleTree by Hilton San Pedro - Port of Los Angeles. A free area shuttle within 3 miles is available. Parking is available for a fee.

This 4-star San Pedro hotel is smoke free.

  • 226 guestrooms or units
  • 3 levels
  • Built in 1989
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
DoubleTree by Hilton San Pedro - Port of Los Angeles offers 226 accommodations with a safe and coffee/tea makers. Beds feature premium bedding. 32-inch LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

In-room wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) is available for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 7.95 per stay)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 3 miles
  • Area shuttle
  • Secured parking on site (USD 20 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 13 to 17 for adults and USD 13 to 17 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • 2800 Kitchen and Lounge

Things to do

  • Gym
  • Outdoor pool
  • Spa tub

Family friendly

  • Children's toys
  • Free area shuttle
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 9 meeting rooms

Outdoors

  • Garden
  • Marina
  • On the waterfront
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Lift (81 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (84 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Champagne service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per pet, per stay
  • Maximum 2 (weight limit: 60 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 13 to 17 for adults and USD 13 to 17 for children
  • Fee for in-room wireless Internet: USD 7.95 per stay (rates may vary)
  • Secured self-parking fee: USD 20 per night (in/out privileges)
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, a security system and window guards in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Hotel San Pedro
DoubleTree Hilton San Pedro
DoubleTree San Pedro
Hilton DoubleTree San Pedro
San Pedro DoubleTree
San Pedro DoubleTree Hilton
DoubleTree Hilton San Pedro Hotel
DoubleTree by Hilton San Pedro - Port of Los Angeles Hotel
DoubleTree by Hilton San Pedro - Port of Los Angeles San Pedro

Frequently asked questions

What is the cancellation policy at DoubleTree by Hilton San Pedro - Port of Los Angeles?

DoubleTree by Hilton San Pedro - Port of Los Angeles offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at DoubleTree by Hilton San Pedro - Port of Los Angeles?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton San Pedro - Port of Los Angeles on 24 Dec 2024 start from AU$202.48, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at DoubleTree by Hilton San Pedro - Port of Los Angeles?

Yep, DoubleTree by Hilton San Pedro - Port of Los Angeles has a secured self car park with in/out privileges for USD 20 per night.

Are there any beaches close to DoubleTree by Hilton San Pedro - Port of Los Angeles?

Yep, DoubleTree by Hilton San Pedro - Port of Los Angeles is a short 15-minute walk from Cabrillo Beach. Fun beach activities include body boarding and sailing.

Does DoubleTree by Hilton San Pedro - Port of Los Angeles have a pool?

DoubleTree by Hilton San Pedro - Port of Los Angeles has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 8:00 AM to 8:00 PM.

What makes DoubleTree by Hilton San Pedro - Port of Los Angeles a romantic place to stay?

1 hot tub and a champagne service, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at DoubleTree by Hilton San Pedro - Port of Los Angeles.

Does DoubleTree by Hilton San Pedro - Port of Los Angeles serve breakfast?

Sure does, cooked-to-order brekkie is on offer weekdays between 6:00 AM and 11:00 AM and weekends from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at DoubleTree by Hilton San Pedro - Port of Los Angeles?

No, DoubleTree by Hilton San Pedro - Port of Los Angeles does not offer an airport shuttle service.

Is there a bar or restaurant at DoubleTree by Hilton San Pedro - Port of Los Angeles?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at DoubleTree by Hilton San Pedro - Port of Los Angeles?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

DoubleTree by Hilton San Pedro - Port of Los Angeles Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 463 out of 1009 reviews" "
Rating 8 - Good. 232 out of 1009 reviews" "
Rating 6 - Okay. 142 out of 1009 reviews" "
Rating 4 - Poor. 93 out of 1009 reviews" "
Rating 2 - Terrible. 79 out of 1009 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Domonique

Stayed 1 night in Sep 2024

10/10 Excellent

Shelly, Olympia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was exceptional! Location by the marina was perfect!
Stayed 1 night in Sep 2024

4/10 Poor

Gary

Disliked: Staff & service, property conditions & facilities
Air-conditioning wasnt working first night and i got food poisoning. Ive stayes there a lot and im not happy about this weekend.
Stayed 2 nights in Sep 2024

10/10 Excellent

Marla

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Parking is too expensive at $25/day, but the free breakfast from my Expedia booking balances it out I guess. Most staff were friendly, especially the gentlemen in the restaurant.
Stayed 3 nights in Aug 2024

8/10 Good

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking charges without knowledge
Charged for parking, I was not told about that!!
Stayed 3 nights in Sep 2024

6/10 Okay

Gwendolynn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient to cruise port. Nice restaurant. Bulbs out in lamps and bathroom. Bed comfy. Quiet and restful. Nice view of marina. Super nice and helpful staff.
Stayed 1 night in Sep 2024

4/10 Poor

Sherri

Travelled with family
Liked: Staff & service, amenities
we were disappointed for a Double Tree-Hilton. Toilet seat was dirty, had something on it that took 30 mins to remove. The bathroom door did not have a handle on the interior so we could not close the sliding door, it had to remain open! when we tried it fell out of the slot. No safe, it appeared to have been ripped out of the floor. Staff was good, van driver was excellent.
Stayed 2 nights in Sep 2024

6/10 Okay

Anna L.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Bad shuttle services
Stayed 1 night in Sep 2024

6/10 Okay

Anna L.

Travelled with family
Liked: Property conditions & facilities
I didnt like the shuttle service they dropped us at restaurant then they couldn't pick us up. Poor communication. Had 2 people handicap.
Stayed 1 night in Sep 2024

10/10 Excellent

Jessica

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was so close to the cruise terminal and the staff was so nice
Stayed 1 night in Jul 2024

2/10 Terrible

funian

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It is your opportunities to pick up a negative hotel. For me, this is first time and last time. If you want to get a hotel with air condition, this is not your choice. If you want to get a hotel without fraud, this is not your hotel. Good luck anyone to pick up this hotel!
Stayed 8 nights in Sep 2024

10/10 Excellent

Mary

Stayed 1 night in Aug 2024

2/10 Terrible

Alejandra

Disliked: Staff & service, property conditions & facilities
Horrible staff. Very rude. AC in room wasn’t working. Tried to change rooms and staff was rude and not able to help. Tried to upgrade to a bigger room. Hotel was unable to accommodate. Never staying there again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Luisa

Travelled with family and small children, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There were sirens all night from police going up and down the road. The site itself was well maintained just old.
Stayed 1 night in Sep 2024

6/10 Okay

Shannon

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

6/10 Okay

Ann

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
SOUR EXPERIENCE
During my 5 day stay; I Did not aprecciate that TWICE I had to BEG for clean towels and yet my request was not fullfilled. I was forced to use tshirt to dry up. During check out time; I asked to see a supervisor to express my situation and the front desk clerk said whatever I had to say, I can say it to him; it made no difference if I spoke to him or supervisor!! He seemed not to care a bit as he was speaking to me but never made eye contact!!
Stayed 4 nights in Aug 2024

10/10 Excellent

Barry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel
Got the room for my tenants while their house was being fumigated. After some misunderstanding when they showed up the previous evening, we were able to work things out the next day. Staff was very helpful getting us a room and easing what was a very stressful morning for us. Thank you so much!
Stayed 3 nights in Sep 2024

10/10 Excellent

Gisele, Windsor

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was awesome. The only slight issue we had was that our bathroom sliding door did not close all the way. Not a big problem, but if you want privacy you didn’t have it.
Stayed 2 nights in Sep 2024

8/10 Good

Marilyn

Travelled with family
The vents in the dining area were dirty, looked like Mold. Also tall chairs in dining area were peeling/ripped. Area was too small to accommodate guests. Housekeeping staff did a very good job in my room on a daily basis.
Stayed 4 nights in Sep 2024

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities
The stay went mostly okay. Our last evening, we all were trying to take a shower to go to dinner, but the shower handle broke off and we had to wait almost an hour to have it fixed, when we were told somebody would be up right away. The wear and tear on the building was evident. I stepped on a carpet tack in the middle of the floor because the carpet was looking worse for wear. On the positive side, by far the best AC I've had in a hotel room. Ice cold on a hot SoCal weekend. These issues may be acceptable in a Best Western, but I had higher expectations of hotel with Hilton in the name. The only thing that screamed Hilton to me, beside the price, was the AC.
Stayed 2 nights in Sep 2024

2/10 Terrible

Desiree

Disliked: Cleanliness, staff & service, property conditions & facilities
I am requesting a refund this place has bed bugs and my 5 year old was severely bitten.
Stayed 1 night in Aug 2024

6/10 Okay

Mohamed

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room to noisy from upstairs all night long !!! The king bed is to squeaky and noisy couldn't sleep comfortable. The bathroom sink is clogged . I called the front desk about it? But they told me they will let the manager know and call me back, but they don't . i hope if you can make it up for me some how, i will be happy . thank you in advance .
Stayed 2 nights in Sep 2024

2/10 Terrible

andrea, Rancho Palos Verdes

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Kayla

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
Cookie at check in was nice, but they only gave us 2 and we had 4 people. We went straight to the pool and it was small and jam-packed - no chairs available. Pool towels were small and you need three to dry off per person. I was pleasantly surprised with the Marina view of my room but the windows were dirty inside and out. The floor in the room was dirty because my crawling babies knees and feet were black. The beds were comfy enough and big TV. Room service was unavailable so we went down yo pick it up ourselves from the restaurant. The burger was barely edible so I returned it. My boys said the wings were great though. Breakfast was good but disappointing that again we had four in our reservation and only two tickets were provided. Coffee in room is stale but the machine is nice. Basically pros and cons but not worth the price in my opinion.
Stayed 1 night in Sep 2024

4/10 Poor

Dylan

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024