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Hotel MDR Marina del Rey - a DoubleTree by Hilton

4.0 star property
Suburban Marina del Rey hotel in Del Rey with a 24-hour fitness centre

Photo gallery for Hotel MDR Marina del Rey - a DoubleTree by Hilton

Pool
Pool
Snack bar
Exterior
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Housekeeping
  • Parking available
The current price is AU$328
includes taxes & fees
2 Mar - 3 Mar

Explore the area

Map
13480 Maxella Ave, Marina del Rey, CA, 90292
  • Abbot Kinney Boulevard
    ‪14 min walk‬
  • Venice Beach Boardwalk
    ‪9 min drive‬
  • Muscle Beach Venice
    ‪10 min drive‬
  • Los Angeles, CA (LAX-Los Angeles Intl.)
    ‪20 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed

55-inch LCD TV with cable channels, TV, pay films

Room, 1 King Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2021
Pillow-top bed
  • 33 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing)

55-inch LCD TV with cable channels, TV, pay films

Room, 1 King Bed, Accessible (Mobility & Hearing)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2021
Pillow-top bed
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

55-inch LCD TV with cable channels, TV, pay films

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2021
Pillow-top bed
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Accessible (Hearing)

55-inch LCD TV with cable channels, TV, pay films

Room, 1 King Bed with Sofa bed, Accessible (Hearing)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2021
Pillow-top bed
  • 33 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Pool View

Premium bedding, pillow-top beds, in-room safe, laptop workspace

Room, 1 King Bed with Sofa bed, Pool View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2021
Sofa bed
  • 33 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Larger Room)

55-inch LCD TV with cable channels, TV, pay films

Room, 1 King Bed with Sofa bed (Larger Room)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2021
Pillow-top bed
  • 33 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

Premium bedding, pillow-top beds, in-room safe, laptop workspace

Room, 1 King Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2021
Pillow-top bed
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Bathtub (Mobility & Hearing)

55-inch LCD TV with cable channels, TV, pay films

Room, 1 King Bed with Sofa bed, Accessible, Bathtub (Mobility & Hearing)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2021
Pillow-top bed
  • 33 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Pool View

55-inch LCD TV with cable channels, TV, pay films

Room, 1 King Bed with Sofa bed, Pool View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2021
Sofa bed
  • 33 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Two Queen Beds

55-inch LCD TV with cable channels, TV, pay films

Two Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2021
Pillow-top bed
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two Queen Beds, Courtyard View

Premium bedding, pillow-top beds, in-room safe, laptop workspace

Two Queen Beds, Courtyard View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2021
Pillow-top bed
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible

Premium bedding, pillow-top beds, in-room safe, laptop workspace

Room, 2 Queen Beds, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2021
Pillow-top bed
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Mobility)

55-inch LCD TV with cable channels, TV, pay films

Room, 1 King Bed, Accessible (Mobility)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2021
Pillow-top bed
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed

Premium Suite, 1 King Bed | Living area

Premium Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2021
Pillow-top bed
  • 81 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

55-inch LCD TV with cable channels, TV, pay films

Room, 1 King Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2021
Pillow-top bed
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

55-inch LCD TV with cable channels, TV, pay films

Suite, 2 Queen Beds, Accessible, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2021
  • 79 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for One King Bed

55-inch LCD TV with cable channels, TV, pay films

One King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2021
Pillow-top bed
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for One King Bed, Courtyard View

55-inch LCD TV with cable channels, TV, pay films

One King Bed, Courtyard View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2021
Pillow-top bed
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for King two room suite

King two room suite | Living area

King two room suite

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2021
  • 45 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for One King Bed, Accessible

55-inch LCD TV with cable channels, TV, pay films

One King Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2021
Pillow-top bed
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Outdoor pool

Marina del Rey Hotel

  • Pool
  • Hot tub
  • Pet-friendly
  • Free WiFi
4.4 out of 5, Excellent, (1007)
The price is AU$476
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Marina del Rey Hotel

About the area

Marina del Rey

At Hotel MDR Marina del Rey - a DoubleTree by Hilton you'll be 3.3 km (2.1 mi) from Venice Beach and 4.6 km (2.9 mi) from Santa Monica Beach. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .The restaurant, Barbianca, is open for breakfast and dinner. Lounge is the hotel's own bar, serving drinks along with dinner. Enjoy the 24-hour gym, pool cabanas and pool loungers as well as access to bike hire. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM. There's also the convenience of self parking. .Attractions within a 10-minute drive of this 4-property class Del Rey hotel include Santa Monica Pier and University of California, Los Angeles.

What's nearby

  • Loyola Marymount University - 3 min drive
  • Santa Monica Pier - 8 min drive
  • Venice Beach Boardwalk - 9 min drive
  • Venice Beach - 10 min drive
  • Santa Monica Beach - 13 min drive

Getting around

  • Downtown Santa Monica Station - 7 min drive
  • Los Angeles Union Station - 20 min drive
  • Los Angeles Intl. (LAX) - 20 min drive

Restaurants

  • ‪Chick-fil-A - ‬8 min walk
  • ‪Yard House - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Alfred Coffee - ‬10 min walk
  • ‪Panda Express - ‬4 min walk

About this property

Hotel MDR Marina del Rey - a DoubleTree by Hilton

Suburban Marina del Rey hotel in Del Rey with a 24-hour fitness centre
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Business amenities include a business centre and meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 3000 square feet (279 square metres) and includes conference space. A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at Hotel MDR Marina del Rey - a DoubleTree by Hilton. Parking is available for a fee. A complete renovation of Hotel MDR Marina del Rey - a DoubleTree by Hilton was completed in June 2021.

This 4-star Marina del Rey hotel is smoke free.

  • 283 guestrooms or units
  • 5 levels
  • Conference rooms
  • 3000 sq ft of conference space
  • 279 sq. m of conference space
  • Built in 1978
  • Deli
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Gift shop
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Hotel MDR Marina del Rey - a DoubleTree by Hilton offers 283 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. 55-inch LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include complimentary toiletries, hairdryers and toothbrushes and toothpaste.

This Marina del Rey hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include complimentary weekday newspapers and telephones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (USD 30 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 23.99 for adults and USD 14.99 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Barbianca
  • Lounge
  • Made Market

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Pool

Family friendly

  • Fenced pool
  • Free cot
  • Grocery/convenience store
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 3,000 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 23.99 for adults and from USD 14.99 for children
  • Self-parking fee: USD 30 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses solar energy
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards and cash. This property uses solar energy. For guests' safety, the property includes a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

MdR Marina Rey DoubleTree Hilton
Hotel MDR Marina del Rey - a DoubleTree by Hilton Hotel
Hotel MDR Marina del Rey - a DoubleTree by Hilton Marina del Rey

Frequently asked questions

What is the cancellation policy at Hotel MDR Marina del Rey - a DoubleTree by Hilton?

Hotel MDR Marina del Rey - a DoubleTree by Hilton offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel MDR Marina del Rey - a DoubleTree by Hilton?

As of 22 Feb 2025, prices found for a 1-night stay for 2 adults at Hotel MDR Marina del Rey - a DoubleTree by Hilton on 2 Mar 2025 start from AU$327.76, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel MDR Marina del Rey - a DoubleTree by Hilton?

Yep, Hotel MDR Marina del Rey - a DoubleTree by Hilton has a self car park with in/out privileges for USD 30 per night.

Are there any beaches close to Hotel MDR Marina del Rey - a DoubleTree by Hilton?

The closest beach to Hotel MDR Marina del Rey - a DoubleTree by Hilton is Venice Beach (3.1 km).

What makes Hotel MDR Marina del Rey - a DoubleTree by Hilton a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Hotel MDR Marina del Rey - a DoubleTree by Hilton.

Is Hotel MDR Marina del Rey - a DoubleTree by Hilton family-friendly?

You bet! With amenities such as a corner/local shop and a deli, as well as free infant beds in the guestrooms, it's no surprise that Hotel MDR Marina del Rey - a DoubleTree by Hilton is a hit with families.

Does Hotel MDR Marina del Rey - a DoubleTree by Hilton serve breakfast?

Yep, buffet breakfast is offered weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Hotel MDR Marina del Rey - a DoubleTree by Hilton?

No, Hotel MDR Marina del Rey - a DoubleTree by Hilton does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel MDR Marina del Rey - a DoubleTree by Hilton?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at Hotel MDR Marina del Rey - a DoubleTree by Hilton?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel MDR Marina del Rey - a DoubleTree by Hilton?

No, only service animals are allowed.

Hotel MDR Marina del Rey - a DoubleTree by Hilton Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 572 out of 1168 reviews
Rating 8 - Good. 294 out of 1168 reviews
Rating 6 - Okay. 139 out of 1168 reviews
Rating 4 - Poor. 85 out of 1168 reviews
Rating 2 - Terrible. 78 out of 1168 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice Location, but Some Drawbacks
The hotel is fine. Solid location is a nice part of LA. However, the sound proofing is pretty poor. You can hear trucks driving by, people walking down the hall, and housekeeping working on rooms next door at practically all times. And the A/C is an old school unit by the window the only works OK. I stayed here for an NFL game at SoFi and I probably wouldn't stay here again.
Stayed 2 nights in Nov 2024

4/10 Poor

Jasmin

Stayed 3 nights in Oct 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Good value, great location for decent price. Good service as well.
Stayed 2 nights in Nov 2024

10/10 Excellent

Howard

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this location for meetings. Close to freeway, beaches, airport. They also take great care
Stayed 1 night in Sep 2024

8/10 Good

Lori

Liked: Cleanliness, property conditions & facilities
It was nice.
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 1 night in Nov 2024

6/10 Okay

Sally

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Izak

Travelled with family
Great place. Clean. Easy access for pick ups . Lots of restaurants around.
Stayed 4 nights in Nov 2024

8/10 Good

ali

Travelled with family, Business traveller
Liked: Cleanliness, amenities
I think the parking facility and leaving the parking was not convenient. We were given this tiny slip of paper which supposedly we have to put in front of the scanner so it would open. On one night, we were stuck for 15 minutes and couldn't get out. The scanner was not reading the paper with the code. The front desk gave us another slip, but that one also didn't work. There was no proper instruction on the slip or on the machine which would tell us how far and how to present the slip to the scanner/reader. Instructions and information should be on the paper slip and also on the display of crossing bar machine so people can figure it out. Instead of the paper slip, those square thin cards which the machine reads in work better.
Stayed 3 nights in Nov 2024

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
nice
Stayed 1 night in Nov 2024

8/10 Good

Toswie

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Carol

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Sep 2024

6/10 Okay

Roberto Carlos

Travelled with group
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 3 nights in Nov 2024

10/10 Excellent

timothy

Stayed 1 night in Oct 2024

6/10 Okay

Harmohan

Disliked: Property conditions & facilities
Staff very slow to respond. House keeping does not take care even when you request it .
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Subpar service, at best.
The property is convenient and comfortable. The staff and service is terrible. Upon check in, they informed me that my booked room of 2 queen beds was unavailable, but that they could put me in a 1 king bed room and switch me the next day. I agreed, as it was late and we didn’t have any other options. The next day I hadn’t heard about my room change so I called and I was told the hotel was completely sold out and we couldn’t be moved. At this time I called Hotels.com for their help. The manager was very rude and condescending, and didn’t once apologize for the inconvenience. She offered a room change, albeit at 10pm. I told her it was completely unfair to have to pay for a room but be given something else. And when I asked for a credit or refund she told me no, because I had accepted and stayed in the (incorrect) room the night before. With no other options as I was traveling with my family, we were forced to accept the incorrect rooming situation and terrible customer service. But at least they still give you the free cookie, right?
Stayed 3 nights in Nov 2024

10/10 Excellent

Luke

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 2 nights in Nov 2024

8/10 Good

Edward

Stayed 2 nights in Nov 2024

10/10 Excellent

mirthala

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

6/10 Okay

John

Travelled with family
Ok property
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Friendly staff. Very cool bar, pool and lobby! Bathroom very run down and dirty. AC loud
Stayed 1 night in Nov 2024

6/10 Okay

Bobby

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a nice property, a little hard to find because so many hotels in the area are listed as Hotel Marina del Ray. The evening staff in the restaurant was non existent. However after waiting a long time to be seated and no one showed up we sat at the bar. The food was great and the bar tender was very pleasant. The next morning we had breakfast in the restaurant, it was very staffed and the food was ok. If not for the restaurant I have given them a 5 star. All the staff we met were awesome.
Stayed 1 night in Nov 2024

10/10 Excellent

Megan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property well taken care of staff very nice and respectful stay was was nice there bed are so soft and comfortable
Stayed 2 nights in Oct 2024

8/10 Good

Megan

Liked: Cleanliness, staff & service, room comfort
Average
The place was dated - the lift made weird pinging noises and was old. The rooms were a bit dated and the furniture had been worn hard - the bedside table was damaged and peeling. It didn't give the feeling or 4 star usually considered with a Hilton property
Stayed 1 night in Nov 2024

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was close to the airport.
Stayed 1 night in Oct 2024