2/10 Terrible
Ronald
21 July 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the worst experience. Booked the room for 2 weeks. 438pm booked starting the day of. I contact Orange and the manager says he could not meet me to check in until 10pm. I text him at 830ish to confirm he can make it on time. He never responds to my call or text. I show up 945pm. He shows up at 1035pm and brings me through a f’d up looking building to a room that is next to an old lady who is telling us we are evil and the devil. I’m thinking.,,oh sht…this is going to be a hell of a 2 week stay. He opens the door and this room has a twin bed with a night stand…room measuring about 55 sq ft maybe. But, the size was not as bad as the visual…oh man…it was not pleasant and not acceptable and the wrong advertised room. He agrees and says he will cancel the booking and refund my money…in short.,,he dodged Expedias calls and emails. Doges my calls and texts. Couldn’t get my refund without confirmation from the property,,,after communication with Expedia…they finally gave me my refund. Hmmm.,,not cool.,,not happy about it still. Scamming thieves…
Ronald
Stayed 11 nights in Jul 2024