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Holiday Inn Express Mountain View - S Palo Alto, an IHG Hotel

2.5 star property
Mountain View hotel in Shoreline West with free breakfast and fitness centre
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Mountain View - S Palo Alto, an IHG Hotel

Exterior
Standard Room, 2 Queen Beds
Lobby
Lobby
Interior

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Gym
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
The price is AU$198
includes taxes & fees
29 Dec - 30 Dec

Explore the area

Map
Mountain View, CA
  • Stevens Creek Trail
    13 min walk
  • Mountain View Center for the Performing Arts
    15 min walk
  • El Camino Hospital
    4 min drive
  • Palo Alto, CA (PAO-Santa Clara County)
    15 min drive

Room options

View all photos for Standard Room

Room amenity

Standard Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Blackout curtains
  • Sleeps 2

View all photos for Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

Pillow-top beds, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

Pillow-top beds, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Room amenity

Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Pillow-top bed
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Pool

Hampton Inn & Suites Mountain View

Hot tub
Breakfast included
Pet-friendly
Parking included
4.4 out of 5, Excellent, (744)
The price is AU$161
for 1 night
includes taxes & fees
1 Jan - 2 Jan
Hampton Inn & Suites Mountain View

About the area

Mountain View

Holiday Inn Express Mountain View - S Palo Alto, an IHG Hotel puts you in the heart of Mountain View, within a 20-minute stroll of Stevens Creek Trail and Mountain View Center for the Performing Arts. Highlights at this hotel include in-room free WiFi, free high-speed Internet and tablet computers. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has a business centre. Additionally, you'll find a coffee shop/cafe and free use of bicycles. Each morning free buffet breakfast is offered between 6:00 AM and 9:30 AM. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this Shoreline West hotel include Googleplex and Shoreline Amphitheatre.

What's nearby

  • Computer History Museum - 5 min drive
  • Googleplex - 6 min drive
  • Shoreline Amphitheatre - 7 min drive
  • Stanford University - 11 min drive
  • Stanford University Medical Center - 15 min drive

Getting around

  • San Antonio Station - 4 min drive
  • Whisman Station - 5 min drive
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.) - 17 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Panda Express - ‬4 min walk
  • ‪Panera Bread - ‬5 min walk
  • ‪1 Oz Coffee - ‬13 min walk
  • ‪Starbucks - ‬13 min walk

About this property

Holiday Inn Express Mountain View - S Palo Alto, an IHG Hotel

Mountain View hotel in Shoreline West with free breakfast and fitness centre
Holiday Inn Express Mountain View - S Palo Alto, an IHG Hotel offers its guests a fitness centre and complimentary bicycles. There's a coffee shop/cafe on site. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

There's an onsite business centre. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Express Mountain View - S Palo Alto, an IHG Hotel. Limited free parking is available on a first-come, first-served basis.

  • 1 building
  • 44 guestrooms or units
  • 3 levels
  • Buffet breakfast (free)
  • Charging station for electric cars
  • Business facilities
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • Television in lobby
  • Lift
  • Water dispenser
  • Coffee shop
Holiday Inn Express Mountain View - S Palo Alto, an IHG Hotel offers 44 air-conditioned accommodations with tablet computers and MP3 docking stations. Beds feature pillowtop mattresses. 40-inch LED televisions come with premium satellite channels. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hairdryers.

This Mountain View hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include laptop-compatible safes and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • A coffee shop/cafe

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • Business centre
  • Computer station

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 40-inch LED TV with premium cable/satellite channels
  • MP3 dock
  • Tablet computer

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2 AM
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests arriving after 11 PM must use the phone or doorbell at the front door.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30.0 per stay.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 30.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Mountain View S Palo Alto
Holiday Inn Express S Palo Alto
Holiday Inn Express S Palo Alto Hotel
Holiday Inn Express S Palo Alto Hotel Mountain View
Holiday Inn Express Mountain View S Palo Alto Hotel
Holiday Inn Express S Palo Alto Hotel
Holiday Inn Express Mountain View S Palo Alto
Holiday Inn Express S Palo Alto
Hotel Holiday Inn Express Mountain View - S Palo Alto
Holiday Inn Express Mountain View - S Palo Alto Mountain View
Express Mountain S Palo Alto

Frequently asked questions

What is the cancellation policy at Holiday Inn Express Mountain View - S Palo Alto, an IHG Hotel?

Holiday Inn Express Mountain View - S Palo Alto, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Express Mountain View - S Palo Alto, an IHG Hotel?

As of 18 Dec 2024, prices found for a 1-night stay for 2 adults at Holiday Inn Express Mountain View - S Palo Alto, an IHG Hotel on 29 Dec 2024 start from AU$197.84, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Express Mountain View - S Palo Alto, an IHG Hotel?

Yep, Holiday Inn Express Mountain View - S Palo Alto, an IHG Hotel has a free self car park. Onsite parking is limited.

Is Holiday Inn Express Mountain View - S Palo Alto, an IHG Hotel family-friendly?

You bet! With amenities such as free bike rentals, as well as free infant beds in the guestrooms, it's no surprise that Holiday Inn Express Mountain View - S Palo Alto, an IHG Hotel is a hit with families.

Does Holiday Inn Express Mountain View - S Palo Alto, an IHG Hotel serve breakfast?

Sure does, complimentary buffet brekkie is on offer daily between 6:00 AM and 9:30 AM.

Is there a free airport shuttle available at Holiday Inn Express Mountain View - S Palo Alto, an IHG Hotel?

No, Holiday Inn Express Mountain View - S Palo Alto, an IHG Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Holiday Inn Express Mountain View - S Palo Alto, an IHG Hotel?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Holiday Inn Express Mountain View - S Palo Alto, an IHG Hotel?

No, only service animals are allowed.

Holiday Inn Express Mountain View - S Palo Alto, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 243 out of 405 reviews" "
Rating 8 - Good. 109 out of 405 reviews" "
Rating 6 - Okay. 34 out of 405 reviews" "
Rating 4 - Poor. 11 out of 405 reviews" "
Rating 2 - Terrible. 8 out of 405 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Daniel

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The room and the lobby had a really weird smell, kind of like sausage and dog. But other than that the rooms were pretty nice.
Stayed 2 nights in Aug 2024

8/10 Good

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Arthur E.

Liked: Cleanliness, staff & service, property conditions & facilities
I love the breakfast however the set up was very poor. Not enough space to serve yourself. No where to put your plate. Three hand set up.
Stayed 3 nights in Sep 2024

10/10 Excellent

Frederico

Stayed 1 night in Aug 2024

8/10 Good

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a comfortable bed & breakfast deal. But the breakfast area was very small and the room looked a bit oldish. The TV didn't work but as I was out most of the day I did not really cared. he cost-benefit ratio was not that good.
Stayed 3 nights in Aug 2024

10/10 Excellent

Ethan

Travelled with family
Liked: Amenities
Weird smell from the ac and the elevator safety inspection is a year past due date. But otherwise it was great
Stayed 1 night in Aug 2024

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
We stated this facility for two months covered parking easy to get in and out of the building very nice breakfast in the morning Yeah
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Overnight stay as I was in town for a concert. Front desk woman was wonderful & friendly. She even asked me and my friends how the concert was when we saw her during breakfast the next morning. Hotel was extremely clean and comfortable beds & the bathroom Dove products was a nice touch. Only slight negative is not many parking spaces and they’re very tight so if you have a large vehicle, you might have trouble getting in and out. But overall, very satisfied would definitely stay here again!
Stayed 1 night in Aug 2024

10/10 Excellent

Qingce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Jamie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a smaller, quaint Holiday Inn Express with the same amenities as others including free breakfast, a smaller 24 hr gym, and there is access to a garden patio w gazebo during the day next to the ground parking lot. We booked 2 rooms w 2 queen beds, comfortable and clean rooms, and they accommodated us with a free crib. The rooms have the older ac wall unit, so it was a bit stuffy and hot at first but eventually cooled down. The bathroom was clean with Dove body/shampoo products. Overall, a nice, quick stay in the South Bay for 2 families with small children. The only complaint is there was a bit of a strong chemical smell in the lobby, maybe the brand of cleaning product they use, but otherwise no other issues.
Stayed 1 night in Jul 2024

8/10 Good

Denise M

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Ramesh

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The elevator for a 2 floor property was very slow...it took anywhere from 60s to 120s to show up in each floor and would take full 15s to close :-)
Stayed 2 nights in Jul 2024

8/10 Good

xavier

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice locality
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean comfy room. Great bed & shower, easy pkg
Stayed 1 night in Jul 2024

10/10 Excellent

Gheorghe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the fact that it is located relatively close to downtown (Castro Street. I disliked the fact that the room safe was broken and the hotel could not find a maintenance person to fix it. I had to move into another room in a rush before I had to go out and mit somebody that morning such that the room could be made ready for another client.
Stayed 6 nights in Jul 2024

6/10 Okay

Amir, Rockville

Room had curtains that would not cover the whole window. Very average hotel.
Stayed 4 nights in Jul 2024

10/10 Excellent

Francisco

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
third time staying there and always pleasant, clean and quiet.
Stayed 1 night in Jul 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Helen

Stayed 1 night in Jul 2024

10/10 Excellent

Tanya

Stayed 1 night in Jul 2024

8/10 Good

Hua, Somerset

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice breakfast
Stayed 1 night in Jun 2024

6/10 Okay

John

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Jun 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, comfortable, easy access. Success!
Stayed 2 nights in Jun 2024

10/10 Excellent

Qian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff is very helpful.
Stayed 4 nights in Jun 2024