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The Mission Inn Hotel & Spa

4.0 star property
Mediterranean hotel with 4 restaurants and full-service spa

Photo gallery for The Mission Inn Hotel & Spa

Exterior detail
Indoor wedding
Lobby
Outdoor pool
2 bars/lounges

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Bar
The current price is AU$339
includes taxes & fees
20 Apr - 21 Apr

Explore the area

Map
3649 Mission Inn Ave, Riverside, CA, 92501
  • Riverside Convention Center
    ‪3 min walk‬
  • Fox Performing Arts Center
    ‪4 min walk‬
  • University of California, Riverside
    ‪3 min drive‬
  • Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    ‪33 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2015
Blackout curtains
Premium bedding
  • 51 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 Queen Bed

Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2015
Blackout curtains
Premium bedding
Separate bedroom
  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Room, 2 Queen Beds

Premium bedding, minibar, in-room safe, desk

Premier Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2015
Premium bedding
Blackout curtains
Hairdryer
  • City view
  • Sleeps 2
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2015
Premium bedding
Blackout curtains
Hairdryer
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2015
Premium bedding
Blackout curtains
Hairdryer
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 Queen Bed

Premium bedding, minibar, in-room safe, desk

Premium Room, 1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2015
Premium bedding
Blackout curtains
Hairdryer
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Glenwood King Accessible

Premium bedding, minibar, in-room safe, desk

Glenwood King Accessible

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2015
Premium bedding
Blackout curtains
Hairdryer
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Premier Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2015
Premium bedding
Blackout curtains
Hairdryer
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2015
Premium bedding
Blackout curtains
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Raincross Queen

Premium bedding, minibar, in-room safe, desk

Raincross Queen

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2015
Premium bedding
Blackout curtains
Hairdryer
  • City view
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 Queen Bed

Premium bedding, minibar, in-room safe, desk

Premium Room, 1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2015
Premium bedding
Blackout curtains
Hairdryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2015
Premium bedding
Blackout curtains
Hairdryer
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite, 2 Queen Beds

Premium bedding, minibar, in-room safe, desk

Junior Suite, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2015
Blackout curtains
Premium bedding
Separate bedroom
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Raincross King

Premium bedding, minibar, in-room safe, desk

Raincross King

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2015
Premium bedding
Blackout curtains
Hairdryer
  • City view
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds

Premium bedding, minibar, in-room safe, desk

Premium Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2015
Premium bedding
Blackout curtains
Hairdryer
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Single Room

Premium bedding, minibar, in-room safe, desk

Deluxe Single Room

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2015
Premium bedding
Blackout curtains
Hairdryer
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2015
Premium bedding
Blackout curtains
Hairdryer
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 Queen Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2015
Premium bedding
Blackout curtains
Hairdryer
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Glenwood King

Premium bedding, minibar, in-room safe, desk

Glenwood King

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2015
Premium bedding
Blackout curtains
Hairdryer
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Glenwood Two Queen Beds

Premium bedding, minibar, in-room safe, desk

Glenwood Two Queen Beds

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2015
Premium bedding
Blackout curtains
Hairdryer
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Riverside

A luxury stay in the heart of Riverside awaits you at The Mission Inn Hotel & Spa. Within steps you'll find Riverside Metropolitan Museum and Riverside Convention Center. Highlights at this family-friendly hotel include 4 restaurants, 2 bars/lounges and a full-service spa. .A relaxing visit to Kelly's Spa can include deep-tissue massages, hot stone massages, aromatherapy and reflexology along with access to the steam room. The restaurant, Duane's Prime Steaks, serves American cuisine and is open for dinner. Presidential Lounge is the hotel's own bar. Enjoy the outdoor swimming pool, gym, Hot tub and sauna. 19999 square feet (1858 square metres) of event facilities include conference space, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and coffee/tea in a common area. Each morning full breakfast is served between 7:00 AM and 10:00 AM. There's also the convenience of valet parking. .Within a 15-minute drive of this 4-property class Downtown Riverside hotel, attractions include University of California, Riverside and National Orange Show Events Center.

What's nearby

  • Riverside Convention Center - 3 min walk - 0.3 km
  • Fox Performing Arts Center - 4 min walk - 0.4 km
  • Riverside Community Hospital - 18 min walk - 1.5 km
  • Mount Rubidoux Park - 2 min drive - 1.8 km
  • University of California, Riverside - 3 min drive - 3.1 km

Getting around

  • Riverside-Downtown Station - 15 min walk
  • Los Angeles Intl. (LAX) - 85 min drive

Restaurants

  • ‪Riverside Food Lab - ‬4 min walk
  • ‪Beerfarm - ‬4 min walk
  • ‪Mission Inn Restaurant - ‬2 min walk
  • ‪Back To The Grind - ‬4 min walk
  • ‪Shrimp Shack Cajun Fusion - ‬4 min walk

About this property

The Mission Inn Hotel & Spa

Mediterranean hotel with 4 restaurants and full-service spa
The Mission Inn Hotel & Spa offers its guests a full-service spa, an outdoor pool, and Access to hot tub. There are 4 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

There's an onsite business centre. Event space at this hotel measures 19999 square feet (1858 square metres) and includes conference space. A fitness centre, a sauna, and spa services are also featured at the luxury The Mission Inn Hotel & Spa. For a fee, parking is available.

Smoking is allowed in designated areas at this Mediterranean Riverside hotel.

  • 1 building
  • 238 guestrooms or units
  • 5 levels
  • 4 dining venues
  • 2 bars or lounges
  • 19999 sq ft of conference space
  • 1858 sq. m of conference space
  • Built in 1876
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Fireplace in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
The Mission Inn Hotel & Spa offers 238 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 42-inch flat-screen televisions come with premium digital channels and pay-per-view films. Bathrooms include a combined bath/shower unit, bathrobes, designer toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Kelly's Spa has 12 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 14 years old are not allowed in the spa.

Awards and affiliations

The property is a member of Historic Hotels of America.

Languages

Chinese (Mandarin), English, French, Spanish

Similar properties

Standard Room, 1 King Bed (with Sofa Bed)

Hyatt Place Riverside Downtown

  • Pool
  • Breakfast included
  • Pet-friendly
  • Free WiFi
4.2 out of 5, Very good, 1,001 reviews
The price is AU$234
includes taxes & fees
24 Apr - 25 Apr
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (USD 30 per night; includes in/out privileges)
  • Valet parking on site (USD 35 per night; includes in/out privileges)

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 25 to 85 per person
  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • Bella Trattoria
  • Duane's Prime Steaks
  • Las Campanas
  • Mission Inn Restaurant
  • Presidential Lounge

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Cot (surcharge)
  • Highchair
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 19,999 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Garden

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per day.
  • Cots (infant beds) are available for USD 10.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 28.30 per accommodation, per night
The resort fee includes:
  • Fitness centre access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Phone calls
  • Pool access
  • Wired Internet access (may be limited)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 25 to 85 per person
  • Self-parking fee: USD 30 per night (in/out privileges)
  • Valet parking fee: USD 35 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation.

We should mention

  • Up to 3 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Mission Inn Hotel
Mission Inn Hotel Riverside
Mission Riverside
The Mission & Spa Riverside
The Mission Inn Hotel & Spa Hotel
The Mission Inn Hotel & Spa Riverside
The Mission Inn Hotel & Spa Hotel Riverside

Frequently asked questions

What is the cancellation policy at The Mission Inn Hotel & Spa?

The Mission Inn Hotel & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Mission Inn Hotel & Spa?

As of 16 Apr 2025, prices found for a 1-night stay for 2 adults at The Mission Inn Hotel & Spa on 20 Apr 2025 start from AU$294.18, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Mission Inn Hotel & Spa?

Yep, The Mission Inn Hotel & Spa has a self car park with in/out privileges for USD 30 per night.

Is there a spa on site at The Mission Inn Hotel & Spa?

Yep, Kelly's Spa is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Swedish massages.

Does The Mission Inn Hotel & Spa have a pool?

Yep, and guests love it! The Mission Inn Hotel & Spa has an outdoor pool.

What luxury perks are available at The Mission Inn Hotel & Spa?

The Mission Inn Hotel & Spa features a full-service spa, an outdoor pool and 4 restaurants.

What makes The Mission Inn Hotel & Spa a romantic place to stay?

1 hot tub and couples spa treatments, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at The Mission Inn Hotel & Spa.

Is The Mission Inn Hotel & Spa family-friendly?

You bet! With amenities such as an outdoor pool, as well as highchairs and cots/infant beds in the guestrooms, it's no surprise that The Mission Inn Hotel & Spa is a hit with families.

Does The Mission Inn Hotel & Spa serve breakfast?

Sure does, full brekkie is on offer daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at The Mission Inn Hotel & Spa?

No, The Mission Inn Hotel & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at The Mission Inn Hotel & Spa?

Yep, you can grab a meal at The Mission Inn Hotel & Spa's onsite restaurant that serves American cuisine.

What time are check-in & check-out at The Mission Inn Hotel & Spa?

Check-in begins at 4 PM. Check-out time is 11:00 AM.

Are pets allowed at The Mission Inn Hotel & Spa?

No, pets are not allowed.

The Mission Inn Hotel & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1232 out of 1961 reviews
Rating 8 - Good. 325 out of 1961 reviews
Rating 6 - Okay. 166 out of 1961 reviews
Rating 4 - Poor. 111 out of 1961 reviews
Rating 2 - Terrible. 127 out of 1961 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Fran Lee C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Stephen

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Christmas display. Lovely view of the patio from our room.
Stayed 2 nights in Jan 2025

10/10 Excellent

Marissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire experience was a beautiful one. First time here and I’m definitely returning back in February. The staff was absolutely lovely from the valet the the servers in the dinning room area. The only thing that I would say is that lobby staff in the front desk could be a lot more friendlier. Other than that, loved, loved this hotel! Thank you.
Stayed 2 nights in Jan 2025

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the location and walking distance to shops
Stayed 1 night in Jan 2025

10/10 Excellent

Andreina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Ranulfo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Hazel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place. The architecture is great. Easy access to shopping and restaurant. Great food around the area.
Stayed 1 night in Jan 2025

6/10 Okay

Oscar

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

Kevin

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Hidden fees after check out I hit charged 50 plus dollars I know 30 was for parking it’s fine but the rest it’s just hidden fees it’s really dumb. Staff is very disregarding too. I did not feel welcomed at all. It’s really pretty but such of waste of money when it comes to the whole thing.
Stayed 1 night in Jan 2025

8/10 Good

Dallana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great spot.. beautiful architecture and decorated for the Christmas season. It is in a great location close to restaurants and bars. Had trouble getting hot water at night and in the morning for shower, but when I called them about it, they waived resort fee.
Stayed 1 night in Jan 2025

10/10 Excellent

Fabian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Must go!!
The room was amazing and the location was perfect.
Stayed 1 night in Jan 2025

6/10 Okay

Rhina

Stayed 3 nights in Jan 2025

10/10 Excellent

Daneen

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely a step back in time. Beautiful
Stayed 1 night in Dec 2024

10/10 Excellent

Kevin

Stayed 1 night in Dec 2024

4/10 Poor

Jose

Stayed 1 night in Jan 2025

4/10 Poor

Brittany

Travelled with family
Liked: Cleanliness
Don’t stay here, stay at the Marriott lol
I booked through the app for a 2 night stay for a spontaneous trip to the mission inn, paid around $500 thru this app & I got there and I got to the front desk to check in and noticed a small group of pilots & flight attendants waiting to be checked in, so I stood behind them in line and quickly realized that I knew it was going to be difficult to check in, I didn’t know how or why but seeing the issues that were already happening with the southwest employees had me scared. Not sure exactly what happened but they walked away super upset, so my turn next, she couldn’t find my reservation, my prepaid reservation, i literally had all the receipts & everything & she than proceeded to tell me there’s nothing she can do and I would have to resolve it with hotels.com!! So there I was standing there already for 15 minutes trying to get my reservation found; mind you it’s kind of late & it’s me and my 5 year old son at 8:00pm & not a manager in site who could resolve it. All of a sudden a guy and his bride (literally still in her wedding dress) interrupt us super angry talking about “how much longer do I have to wait to get help with getting in my room, we’ve been waiting for 30 mins in the cold…) 10 mins later, she’s back to helping me, tells me I have to either pay again or I’m SOL, because she couldn’t find my reservation. I choose to pay again, she than tells me the price is $490 A NIGHT,heck no, I want what I paid $480 for 2 nights!After a few mins she fixes the price & I stay
Stayed 2 nights in Jan 2025

6/10 Okay

Thomas

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Really noisy!
The grounds were very cool and fun to explore and I'm sure our stay would have been nicer had we not been put in the corner room of the building on the first floor. We heard the lots of traffic,the crosswalk signal and every word that anyone spoke while walking by. It was a long sleepless night needless to say. The room was was clean but in major need of updating. Unfortunately, because we booked through a third party, we have no recourse and they couldn't do anything to rectify the sitiation except to wave the resort fee (which never happened) and tell us to book a more deluxe room next time and it would most likely be quieter. No problem, I highly doubt we'll return.
Stayed 1 night in Jan 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is about the only place I stay in Riverside California. It is definitely a charming historical masterpiece and a fun place to visit. I think cleanliness is good. It however, is reflected in a very very old property and there’s so clean that can look. I love it and I’ll go back again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotels.com photo might be incorrect.
the hotel is beautiful. our room shown in the Hotels.com photo vs. the room we got was different which was disappointing - we booked the Glenwood King, which was confirmed at the property, but when we went into the room, it looked more plain, like a Deluxe room. It could be that the photo just is not updated. Still, it was a great weekend away.
Stayed 1 night in Jan 2025

10/10 Excellent

Gayane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Ray

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was first to stay in hotel of type for my family and we loved it. We will be back.
Stayed 1 night in Jan 2025

8/10 Good

MELINDA

Liked: Cleanliness
Stayed 1 night in Dec 2024

8/10 Good

Reshmaraj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is absolutely stunning during Christmas! The room and staff were wonderful and accommodating. We will definitely be staying again soon.
Stayed 1 night in Dec 2024