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DoubleTree by Hilton Brighton Metropole

4.0 star property
Beach spa retreat, walking distance from Churchill Square Shopping Centre
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton Brighton Metropole

Front of property
Indoor pool
Terrace/patio
Suite, 1 King Bed, Balcony, View (Topland) | Living area
Suite, 1 King Bed, Balcony, View (Topland)

Reviews

8.0 out of 10

Very good

Popular amenities

  • Breakfast available
  • Hot tub
    Hot tub
  • Gym
    Gym
  • Spa
    Spa
  • Bar
    Bar
  • Room service
    Room service

Explore the area

Map
Kings Road, East Sussex, Brighton, England, BN1 2FU
  • Brighton Beach
    1 min walk
  • British Airways i360
    2 min walk
  • Brighton Centre
    2 min walk
  • London (LGW-Gatwick)
    45 min drive

Room options

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed

Room, 1 Queen Bed

Highlights

Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Hairdryer
Private bathroom
Digital channels
Wardrobe
  • 23.03 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

Highlights

Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Hairdryer
Private bathroom
Digital channels
Wardrobe
  • 27.67 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony, View (Topland)

Suite, 1 King Bed, Balcony, View (Topland) | Living area

Suite, 1 King Bed, Balcony, View (Topland)

Highlights

Balcony
Separate dining area
Heating
Connecting rooms available
Dining table
HDTV
Hypo-allergenic bedding
Hairdryer
  • 163.5 sq m
  • Sea view
  • Sleeps 6
  • 1 King Bed

View all photos for Superior Room, 1 King Bed with Sofa bed, Sea View

Superior Room, 1 King Bed with Sofa bed, Sea View

Superior Room, 1 King Bed with Sofa bed, Sea View

Highlights

Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Hairdryer
Private bathroom
Digital channels
Wardrobe
  • 36.41 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 2 Single Beds, Sea View

Superior Room, 2 Single Beds, Sea View

Superior Room, 2 Single Beds, Sea View

Highlights

Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Hairdryer
Private bathroom
Digital channels
Wardrobe
  • 29.16 sq m
  • Sea view
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, 1 Bedroom, Sea View

Suite, 1 Bedroom, Sea View

Suite, 1 Bedroom, Sea View

Highlights

Separate dining area
Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Hairdryer
Private bathroom
Digital channels
  • 55.3 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed with Sofa bed

Superior Room, 1 King Bed with Sofa bed | Living area

Superior Room, 1 King Bed with Sofa bed

Highlights

Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Hairdryer
Private bathroom
Digital channels
Wardrobe
  • 38.42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Single Beds, Accessible

Room, 2 Single Beds, Accessible

Room, 2 Single Beds, Accessible

Highlights

Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Hairdryer
Private bathroom
Digital channels
Wardrobe
  • 29.05 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 2 Single Beds

Room, 2 Single Beds

Room, 2 Single Beds

Highlights

Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Hairdryer
Private bathroom
Digital channels
Wardrobe
  • 25.18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 1 Queen Bed, Balcony, Sea View

Superior Room, 1 Queen Bed, Balcony, Sea View | Living area

Superior Room, 1 Queen Bed, Balcony, Sea View

Highlights

Balcony
Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Hairdryer
Private bathroom
Digital channels
  • 28.32 sq m
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed, Sea View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Room, 1 Queen Bed, Sea View

Highlights

Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Hairdryer
Private bathroom
Digital channels
Wardrobe
  • 21.89 sq m
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, 1 Queen Bed (Connecting Rooms)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Family Room, 1 Queen Bed (Connecting Rooms)

Highlights

Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Hairdryer
Private bathroom
Digital channels
Wardrobe
  • Sleeps 4
  • 1 Queen Bed

View all photos for Room, 1 Single Bed

Room, 1 Single Bed

Room, 1 Single Bed

Highlights

Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Hairdryer
Private bathroom
Digital channels
Wardrobe
  • 18.36 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Room, 1 Single Bed, Accessible

Room, 1 Single Bed, Accessible

Room, 1 Single Bed, Accessible

Highlights

Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Hairdryer
Private bathroom
Digital channels
Wardrobe
  • 22.9 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Room, 1 King Bed with Sofa bed, Balcony, View

Superior Room, 1 King Bed with Sofa bed, Balcony, View

Superior Room, 1 King Bed with Sofa bed, Balcony, View

Highlights

Balcony
Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Hairdryer
Private bathroom
Digital channels
  • 42.93 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Superior Room, 1 Queen Bed with Sofa bed | Living area

Superior Room, 1 Queen Bed with Sofa bed

Highlights

Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Hairdryer
Private bathroom
Digital channels
Wardrobe
  • 38.33 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Balcony, View

Suite, 1 Bedroom, Balcony, View

Suite, 1 Bedroom, Balcony, View

Highlights

Balcony
Separate dining area
Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Hairdryer
Private bathroom
  • 71.55 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

Highlights

Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Hairdryer
Private bathroom
Digital channels
Wardrobe
  • 37.56 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed, Balcony, Sea View

Superior Room, 1 King Bed, Balcony, Sea View

Superior Room, 1 King Bed, Balcony, Sea View

Highlights

Balcony
Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Hairdryer
Private bathroom
Digital channels
  • 32.68 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

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About the area

Brighton

At DoubleTree by Hilton Brighton Metropole you'll be within a short 5-minute stroll of Brighton Beach and Churchill Square Shopping Centre. Highlights at this beachfront hotel include 3 restaurants, a full-service spa and an indoor swimming pool. .A day of pampering can include massages and mani/pedis along with access to the steam room. The restaurant, 1890 At The Met, serves Regional cuisine. Waterhouse Bar & Terrace is the hotel's own cocktail bar, serving drinks along with brunch and lunch. Spend the day at the beach and enjoy the on-site gym, Hot tub and sauna. 10000 square feet (929 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include limo/town car service. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Full breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Sights within a 15-minute walk of this Brighton City Centre hotel include Brighton Royal Pavilion and Brighton Pier.

What's nearby

  • Brighton Beach - 1 min walk
  • Brighton Centre - 2 min walk
  • Brighton Royal Pavilion - 12 min walk
  • Brighton Pier - 12 min walk
  • SEA LIFE Brighton - 14 min walk

Getting around

  • Brighton Station - 14 min walk
  • Gatwick Airport (LGW) - 45 min drive

Restaurants

  • ‪Costa Coffee - ‬6 min walk
  • ‪Brighton Music Hall - ‬3 min walk
  • ‪The Victoria Bar & Restaurant - ‬1 min walk
  • ‪The Italian Kitchen - ‬6 min walk
  • ‪Regency Restaurant - ‬3 min walk

About this property

DoubleTree by Hilton Brighton Metropole

Beach spa retreat, walking distance from Churchill Square Shopping Centre
DoubleTree by Hilton Brighton Metropole offers its guests a full-service spa, an indoor pool, and Access to hot tub. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Meeting rooms and limo/town car service are available. Event space at this hotel measures 10000 square feet (929 square metres) and includes a conference centre. A fitness centre, a sauna, and a terrace are also featured at the business-friendly DoubleTree by Hilton Brighton Metropole. For a fee, parking is available.

Smoking is allowed in designated areas at this Victorian Brighton hotel.

  • 1 building
  • 321 guestrooms or units
  • 7 levels
  • 3 dining venues
  • Conference rooms
  • 10000 sq ft of conference space
  • 929 sq. m of conference space
  • Built in 1890
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Food/drink service (free)
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Beauty salon
  • Computer for guest use
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
DoubleTree by Hilton Brighton Metropole offers 321 accommodations with laptop-compatible safes and a hairdryer. 32-inch flat-screen televisions come with digital channels. Bathrooms include a bath and complimentary toiletries.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and desk chairs. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages and manicures and pedicures. The spa is equipped with a steam room. The spa is open daily.

Languages

Dutch, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 15 per night); wired internet (surcharge)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Parking on site (GBP 25 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 17.95 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • 1890 At The Met
  • Salt Room
  • Waterhouse Bar & Terrace

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station
  • Conference centre (10,000 square foot of space)
  • Meeting rooms

Outdoors

  • On the beach
  • Terrace

Full-service spa

  • Manicures/pedicures
  • Massage
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 1890
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 25
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 10
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: GBP 35 per pet, per stay, plus a deposit of GBP 35.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 40 per stay.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 17.95 per person
  • Fee for in-room wireless Internet: GBP 15 per night (rates may vary)
  • Fee for in-room wired Internet: GBP 15 (rates may vary)
  • Self-parking fee: GBP 25 per night
  • Pet deposit: GBP 35.00 per stay
  • Pet fee: GBP 35 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: GBP 25 (subject to availability)
  • Late check-out fee: GBP 10 (subject to availability)
  • Rollaway bed fee: GBP 40 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Brighton Hilton
Brighton Hilton Metropole
Brighton Metropole
Brighton Metropole Hilton
Hilton Brighton
Hilton Brighton Metropole
Hilton Metropole Brighton
Hilton Metropole Hotel Brighton
Metropole Brighton
Metropole Hilton Brighton
Hilton Brighton Metropole Hotel Brighton
Hilton Brighton Metropole Hotel
Hilton Brighton Metropole
DoubleTree by Hilton Brighton Metropole Hotel
DoubleTree by Hilton Brighton Metropole Brighton
DoubleTree by Hilton Brighton Metropole Hotel Brighton

Frequently asked questions

What is the cancellation policy at DoubleTree by Hilton Brighton Metropole?

DoubleTree by Hilton Brighton Metropole offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at DoubleTree by Hilton Brighton Metropole?

As of 17 Nov 2024, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Brighton Metropole on 24 Nov 2024 start from AU$167.08, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at DoubleTree by Hilton Brighton Metropole?

Yep, DoubleTree by Hilton Brighton Metropole has a self car park for GBP 25 per night.

Are there any beaches close to DoubleTree by Hilton Brighton Metropole?

Yep, DoubleTree by Hilton Brighton Metropole is a short 1-minute walk from Brighton Beach. Fun beach activities include snorkelling, scuba diving and waterskiing.

Is there a spa on site at DoubleTree by Hilton Brighton Metropole?

Yep, there is an onsite spa at DoubleTree by Hilton Brighton Metropole. You'll enjoy services like massages.

Does DoubleTree by Hilton Brighton Metropole have a pool?

DoubleTree by Hilton Brighton Metropole has an indoor pool.

What luxury perks are available at DoubleTree by Hilton Brighton Metropole?

DoubleTree by Hilton Brighton Metropole features a full-service spa, an indoor pool and 3 restaurants.

Does DoubleTree by Hilton Brighton Metropole serve breakfast?

Yep, guests give top marks to the full brekkie here! Available on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM, this is the perfect spot to fuel up for a big day full of adventure.

Is there a free airport shuttle available at DoubleTree by Hilton Brighton Metropole?

No, DoubleTree by Hilton Brighton Metropole does not offer an airport shuttle service.

Is there a bar or restaurant at DoubleTree by Hilton Brighton Metropole?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at DoubleTree by Hilton Brighton Metropole?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at DoubleTree by Hilton Brighton Metropole?

Cats and dogs are welcome at DoubleTree by Hilton Brighton Metropole, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 34 kg per pet.

DoubleTree by Hilton Brighton Metropole Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 431 out of 1004 reviews" "
Rating 8 - Good. 284 out of 1004 reviews" "
Rating 6 - Okay. 155 out of 1004 reviews" "
Rating 4 - Poor. 76 out of 1004 reviews" "
Rating 2 - Terrible. 58 out of 1004 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Saheed Yomi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach view
Stayed 1 night in Aug 2024

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Ian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly placed for a wedding at The Seahorse.
Stayed 2 nights in Aug 2024

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Lovely room
The hotel is in a lovely seafront position and a sea view room is a treat. The cookie on arrival is lovely , check in was easy and efficient. My single room had everything l needed and was clean and very comfortable . I had breakfast on 2 mornings ( Friday and Saturday). Friday was busy but there was plenty of food and fried eggs cooked fresh in the restaurant was a treat. However Saturday morning was a completely different scenario. It was so busy we had to queue up and then when we were seated there was a lack of food , no croissants fresh eggs , yoghurts to name a few. The croissants were eventually replenished but l had to keep getting up to check . The food l did get wasn’t great and there were no vegetarian sausages on offer as there had been the previous morning . I know they were busy but l was so disappointed to not have the breakfast l had paid for .
Stayed 2 nights in Aug 2024

8/10 Good

Guy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All okay
Stayed 1 night in Aug 2024

10/10 Excellent

ZAYNAB

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Siu Fai

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing sea view
Stayed 1 night in Aug 2024

8/10 Good

John

Travelled with family
Bed uncomfortable
Stayed 1 night in Aug 2024

4/10 Poor

Alison

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Disappointing stay, different room to booking
Really disappointing stay. Booked for a birthday trip, we were between two hotels to book in Brighton and chose the Hilton specifically to have a balcony room. Upon check in we were made to feel unwelcome by the lady on the front desk who was very cold and didn’t raise a smile once. When we got to our room we were extremely disappointed to see it had no balcony, so immediately called to see what was going on. Apparently there was an issue with the original room we were meant to have and no other balcony rooms were available, so we had been placed here instead. We felt really let down that this had not been communicated to us at check in or prior to our stay, rather than having to discover it for ourselves when entering the room. We were promised a follow up email from the hotel regarding the situation, which still hasn’t arrived - again, extremely disappointing. The room in question had two small sash windows, one of which didn’t close properly so the room was very cold and noisy throughout the night. There was also a large wall between the windows so the room itself was very dark, in stark contrast to the room we had booked. We were so looking forward to enjoying the views of Brighton from our balcony, so the whole stay felt like a huge let down from start to finish. I would not return to this hotel based on the experience we had.
Stayed 1 night in Aug 2024

6/10 Okay

Ceylan

Travelled with family
Awful experience
Reception staff really helpful. I was charged twice and my booking couldn’t be found. Manager was constantly busy so would not come to meet me to discuss. Just passed on a message to blame external party for charging me twice and external party advising hotel needs to refund me. But management did not come to see me. Restaurant staff got my drink order wrong 4 times then got our complete food order totally wrong kids were so hungry we just left in the end. Only book this hotel if you just want to sleep as customer service is awful
Stayed 1 night in Aug 2024

10/10 Excellent

Aaron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Once again a Hilton didn't disappoint. Room was great, breakfast was delicious, wish we had stayed for more than one night!
Stayed 1 night in Aug 2024

8/10 Good

Joseph

Liked: Cleanliness, property conditions & facilities, room comfort
Great hotel, not great parking.
Lovely hotel, room and bathroom clean and modern. Aircon very effective. There was considerable noise from neighbouring rooms taps, talking and doors, but corridor sounds muted well by thick doors. We needed to use the hotels parking facilities which really require their own review. They are dirty with unspecified liquid puddles throughout and very very tight spaces. Parking in Brighton is very expensive but for the cost and for a hotel dedicated parking it could easily be improved with a little investment.
Stayed 2 nights in Aug 2024

8/10 Good

Theresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot, friendly, good breakfast
Very friendly welcome and fantastic reception staff. Especially the French lady, sorry i can't remember your name. Great choice at breakfast, fantastic location. Room wasnt cleaned but the chambermaid did give us fresh towels and teas and coffees. Room was good, bathroom a little tired.
Stayed 2 nights in Aug 2024

10/10 Excellent

charnjit

Liked: Property conditions & facilities
Exellent Hotel in Brighton
Staff were amazing , from the reception , bar and Health Centre. Hotel was spotless , location was ideal , will come again for sure
Stayed 1 night in Aug 2024

8/10 Good

Graham

Liked: Cleanliness, property conditions & facilities
Reception service was very long winded, and took quite a while to book in and check out.on many occasions there were more than 10 or 12 waiting with only one or two max at rhe desk, other than that it was a great stay.
Stayed 2 nights in Aug 2024

10/10 Excellent

Bernie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were outstanding welcoming helpful kind very impressive Could do with some soundproofing in front facing rooms traffic noise and corridor noise on 1st floor is significant Spa needs updating tired and changing rooms weren't the best didn't feel that clean but think it was just tired However beautiful rooms clean and well serviced I would recommend
Stayed 1 night in Aug 2024

10/10 Excellent

Peter

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Clean
All was good ....... extremely clean and well renovated hotel.
Stayed 4 nights in Aug 2024

2/10 Terrible

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

phuc

Travelled with family, Business traveller
Liked: Cleanliness, amenities
love
Stayed 5 nights in Jul 2024

10/10 Excellent

Yilsi, Sunnyside

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is beautiful, clean, spacious, amazing beds and super comfortable room, loved everything about it! The breakfast was excellent, friendly service and the location is perfect t water front with a short walk to The Lanes. Highly recommend it!
Stayed 1 night in Aug 2024

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Had a fantastic mini break 😊
Stayed 2 nights in Aug 2024

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Philippa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely location and hotel has a grand feel to it. Check in time (4pm) seems very late if you’re only visiting the area for 24hrs, not able to check in slightly earlier without incurring £25 fee! Hotel clean but pool area needed attention. Staff friendly but slow in bar area and reception - often found one person working with a queue of 5 people.
Stayed 1 night in Jul 2024

2/10 Terrible

kaby

Travelled with family
Liked: Cleanliness
Please follow up the refund
We stayed in the hotel for two nights and that was not comfortable as I’m afraid the air conditioning is very poor. We tried calling to reception to ask if any fan or ventilation is available but never got anyone to pick up the phone. Hotel is beautiful and very clean but I’m afraid we had a terrible experience with the reservation and turn out they can only provide us 1 room but we have a booking with 2 connecting rooms. I called directly to hotel enquiries about the connecting rooms for my family(2 adults,3kids& a baby) in March. I was suggested by the reservation team that I should have booked 2 queen rooms and I asked if I can booked through hotels.com they said Yes! They reminded me to put a remark and message them for the connecting rooms requested. I then followed their advice booking 2 queens rooms and put remark and sent them message. And I got a reply which they had made the note! I called again and see if anything was missing and I then got confirmation by them verbally. Unfortunately, I was told my booking was not connecting rooms and rooms fully booked. It was a nightmare as we have to looked after children so that I booked 5 months of n advance but turn out I got nothing. After 1.5hrs wait, reception manager advised a similar king room to us by adding sofa bed, rollaway bed and travel cot in one room for 6 of us. And she promised a refund for one room will be made. We have no choices tbh as kids were tired after 5 hrs journey.
Stayed 2 nights in Jul 2024