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River Rock Casino Resort

4.0 star property
Pet-friendly resort connected to a railway/underground station in Richmond with 3 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for River Rock Casino Resort

Premium bedding, in-room safe, desk, soundproofing
Indoor pool
Premium bedding, in-room safe, desk, soundproofing
Exterior
3 restaurants, breakfast served

Reviews

8.2 out of 10

Very good

Popular amenities

  • Hot tub
    Hot tub
  • Pool
    Pool
  • Bar
    Bar
  • Spa
    Spa
  • Breakfast available
    Breakfast available
  • Gym
    Gym

Explore the area

Map
8811 River Road, Richmond, BC, V6X 3P8
  • Great Canadian Casino
    5 min walk
  • Richmond Night Market
    6 min walk
  • Aberdeen Centre
    19 min walk
  • Vancouver, BC (YVR-Vancouver Intl.)
    9 min drive

Room options

View all photos for 2 Queen Beds (Hotel Tower- Sky Bridge to Casino)

Premium bedding, in-room safe, desk, soundproofing

2 Queen Beds (Hotel Tower- Sky Bridge to Casino)

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Premium bedding
Private bathroom
Bathrobes
Shower/bath combination
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 Bedroom Marina View Suite (Casino Tower)

1 Bedroom Marina View Suite (Casino Tower)

1 Bedroom Marina View Suite (Casino Tower)

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Separate bedroom
Sofa bed - queen
Premium bedding
Private bathroom
  • 49 sq m
  • Marina view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for 1 King Bed (Hotel Tower- Sky Bridge to Casino)

1 King Bed (Hotel Tower- Sky Bridge to Casino)

1 King Bed (Hotel Tower- Sky Bridge to Casino)

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Premium bedding
Private bathroom
Bathrobes
Shower/bath combination
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for 1 Bedroom Suite (Casino Tower)

1 Bedroom Suite (Casino Tower)

1 Bedroom Suite (Casino Tower)

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Separate bedroom
Sofa bed - queen
Premium bedding
Private bathroom
  • 49 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Similar properties

Exterior

Sandman Signature Vancouver Airport Hotel & Resort

Pool
Hot tub
Free airport shuttle
Pet-friendly
4.0 out of 5, Very good, (2653)
The price is AU$958
for 1 night
includes taxes & fees
7 Dec - 8 Dec
Sandman Signature Vancouver Airport Hotel & Resort

About the area

Richmond

River Rock Casino Resort puts you in the heart of Richmond, connected to a railway/underground station and within just a 10-minute stroll of Great Canadian Casino and Richmond Night Market. Highlights at this resort include 3 restaurants, a full-service spa and a casino. .A day of pampering at Absolute Spa can include massages, body wraps and body scrubs along with aromatherapy and hydrotherapy. The restaurant, Curve Restaurant & Lounge, is open for dinner. For a drink, you can stop by the resort's own lounge bar. Enjoy the indoor swimming pool, marina, gym and Hot tub. Other amenities include a conference centre and a coffee shop/cafe. English breakfast is available on weekdays between 7:00 AM and 11:00 AM and on weekends between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Within a 15-minute drive of this 4-property class Richmond City Centre resort, attractions include Vancouver General Hospital and Granville Street.
View more Resorts in VancouverOpens in a new window

What's nearby

  • Great Canadian Casino - 5 min walk - 0.5 km
  • Richmond Night Market - 6 min walk - 0.5 km
  • Aberdeen Centre - 19 min walk - 1.7 km
  • McArthurGlen Designer Outlet - 5 min drive - 4.0 km
  • CF Richmond Centre Mall - 5 min drive - 3.6 km

Getting around

  • Bridgeport Station - 3 min walk
  • Vancouver Rocky Mountaineer Station - 18 min drive
  • Vancouver International Airport (YVR) - 9 min drive

Restaurants

  • ‪Costco Business Center - ‬9 min walk
  • ‪Starbucks - ‬5 min drive
  • ‪Tim Hortons - ‬15 min walk
  • ‪Ginger Indian Cuisine - ‬12 min walk
  • ‪Japadog - ‬5 min drive

About this property

River Rock Casino Resort

Pet-friendly resort connected to a railway/underground station in Richmond with 3 restaurants
River Rock Casino Resort offers its guests a full-service spa, a marina, and a waterslide. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge.

Event space at this resort measures 13003 square feet (1208 square metres) and includes a conference centre. A casino, an indoor pool, and a hot tub are also featured at River Rock Casino Resort. Parking is available for a fee.

This 4-star Richmond resort is smoke free.

  • 396 guestrooms or units
  • 12 levels
  • 3 buildings
  • 3 dining venues
  • 13003 sq ft of conference space
  • 1208 sq. m of conference space
  • Built in 2005
  • Casino
  • Charging station for electric cars
  • Conference centre
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
River Rock Casino Resort offers 396 air-conditioned accommodations with iPod docking stations and a safe. Beds feature premium bedding. Fridges and coffee/tea makers are provided. Bathrooms include dressing gowns and complimentary toiletries.

42-inch LCD televisions come with premium cable channels. Business-friendly amenities include desks and telephones. Microwaves, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Absolute Spa has 6 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a mud bath. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

Chinese (Mandarin), English

Property amenities

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Valet parking on site (CAD 33 per day)
  • RV/bus/lorry parking (surcharge) on site

Food and drink

  • English breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CAD 22 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Chopsticks
  • Curve Restaurant & Lounge
  • Starbucks
  • The Rock House
  • Zios

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Microwave on request
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • Conference centre (13,003 square foot of space)
  • Meeting room

Outdoors

  • Marina
  • On a river
  • On the boardwalk/promenade

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Mud bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 12 floors
  • 3 buildings
  • Banquet hall
  • Built in 2005
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Please note: Tower Rooms are located in the South Tower across from main resort.

Access methods

Staffed front desk

Pets

  • Pets: CAD 35.00 per accommodation, per day (maximum CAD 75 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: CAD 23.17 per accommodation, per night
The resort fee includes:
  • Fitness centre access
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Phone calls
  • Pool access
  • Self-parking
  • WiFi access (may be limited)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately CAD 22.00 per person
  • Valet parking fee: CAD 33.00 per day
  • Pet fee: CAD 35.00 per accommodation, per day (maximum CAD75 per stay)
  • Service animals are exempt from fees
  • In-room microwave fee: CAD 25 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, a security system and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel River Rock
Hotel River Rock Richmond
River Rock Hotel
River Rock Richmond
Rock River Hotel
River Rock Casino Resort Richmond
River Rock Casino Richmond
River Rock Casino
River Rock Hotel Richmond
The Hotel at River Rock
River Rock Casino
River Rock Casino Resort Resort
River Rock Casino Resort Richmond
River Rock Casino Resort Resort Richmond

Frequently asked questions

What is the cancellation policy at River Rock Casino Resort?

River Rock Casino Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at River Rock Casino Resort?

As of 23 Nov 2024, prices found for a 1-night stay for 2 adults at River Rock Casino Resort on 24 Nov 2024 start from AU$132.25, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at River Rock Casino Resort?

Yep, River Rock Casino Resort has valet parking for CAD 33.00 per day. Additionally there is motorhome/coach/lorry parking, for a fee.

Are there any beaches close to River Rock Casino Resort?

The closest beach to River Rock Casino Resort is English Bay Beach (10.1 km).

Is there a spa on site at River Rock Casino Resort?

Yep, Absolute Spa is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does River Rock Casino Resort have a pool?

Yep, and guests love it! River Rock Casino Resort has an indoor pool. The pool is open 6:00 AM to 10:00 PM.

Does River Rock Casino Resort have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at River Rock Casino Resort?

River Rock Casino Resort features a full-service spa, an indoor pool and 3 restaurants. All guestrooms come with premium bedding and late-night room service.

What makes River Rock Casino Resort a romantic place to stay?

1 hot tub and couples spa treatments, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at River Rock Casino Resort.

Is River Rock Casino Resort family-friendly?

You bet! With amenities such as a waterslide and an indoor pool, it's no surprise that River Rock Casino Resort is a hit with families.

Does River Rock Casino Resort serve breakfast?

Yeah, English brekkie is offered weekdays from 7:00 AM to 11:00 AM and on weekends between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at River Rock Casino Resort?

No, River Rock Casino Resort does not offer an airport shuttle service.

Is there a bar or restaurant at River Rock Casino Resort?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at River Rock Casino Resort?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at River Rock Casino Resort?

Cats and dogs are welcome at River Rock Casino Resort, with food and water bowls on offer. Just so you know, there's a limit of 2 pets.

River Rock Casino Resort Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 3068 out of 6581 reviews" "
Rating 8 - Good. 1813 out of 6581 reviews" "
Rating 6 - Okay. 914 out of 6581 reviews" "
Rating 4 - Poor. 478 out of 6581 reviews" "
Rating 2 - Terrible. 308 out of 6581 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Dina

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
All good no complaints
Stayed 1 night in Aug 2024

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

4/10 Poor

John

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Tracey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything. Amazing staff.
Stayed 2 nights in Aug 2024

6/10 Okay

Susan

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Seems like a great location, however dining options were limited. It would be better if there was a restaurant to have a breakfast. Plus, we were unable to order in as our room was not an option. The hall areas seem run down and a cloth napkin and cutlery were placed in a corner that we passed for three days!
Stayed 3 nights in Aug 2024

6/10 Okay

Rick

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Only 1 elevator working for the casino tower. 1 person doing check in with about 15 people in line. Stayed there prior and always enjoyed it. Will look to stay elsewhere in the future.
Stayed 1 night in Aug 2024

10/10 Excellent

Mariah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always love staying here!’
Stayed 1 night in Aug 2024

2/10 Terrible

Dave

Disliked: Staff & service
Rude staff
Rudest staff I have ever encountered. Would never advise another visit
Stayed 1 night in Aug 2024

6/10 Okay

Melanie

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
If you just want to gamble it’s fine but not so much for dining, drinks or anything else.
Stayed 1 night in Aug 2024

2/10 Terrible

Clarissa

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Terrible experience. The bedding was dirty and there was curly dark hair on the bathroom floor, in the shower and on the bath mat. Way too overpriced!
Stayed 1 night in Aug 2024

6/10 Okay

Audrey, Austin

Travelled with family
Liked: Amenities
Overall it was okay. Everything in the room was okay except the sofa bed had used dirty sheets on it from previous guests. The in-room phone was broken so it was impossible to reach the front desk. When we finally went downstairs to talk to them, the lady was nice and apologized and said they would fix it. When we went back to the room (3 hours later), they had simply left the dirty sheets on the bed and put clean sheets on top. Had to take the dirty sheets off ourselves and make up the bed. Overall, not worth the $400 we spent for one night.
Stayed 1 night in Aug 2024

4/10 Poor

Tandi

Travelled with family
Disliked: Cleanliness, staff & service
Pros: Location — basically next to the Richmond Night Market. Got $25 in free gameplay. Noodles in food court were pretty good and prices were reasonable. Lots of slots in casino. Huge bathroom in room. Free Parking. Cons: Long walk from parking garage to hotel room. Staff member at check in didn’t know basic info regarding where to park or how long the walk to the Night Market was, which was surprising and frustrating. Moldy grout throughout shower. Had to call maintenance at midnight because shower wasn’t draining. He cleared the drain but left black specks and hairballs (that were not ours) all over the shower pan. Lack of outlets in room. Marina View room had a very ugly view of the rooftop of another part of the casino, battered barges, and dirty water. Not worth the upcharge. You have to stand in line to check ID every time you pass through casino, even when you’re a hotel guest. This should be a more streamlined process. Overall, would only ever stay here to go to the Night Market. Otherwise, absolutely NOT worth the price.
Stayed 1 night in Aug 2024

10/10 Excellent

Kimmy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here very often. The kids love the swimming pool and hot tub.. The hubby is always on the main for for the Casino. 💕❤️
Stayed 1 night in Aug 2024

10/10 Excellent

Prachi

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 6 nights in Aug 2024

8/10 Good

Muy leng

Stayed 1 night in Jul 2024

8/10 Good

Tuan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Food was great.
Stayed 4 nights in Aug 2024

8/10 Good

Sharan Kaur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a lovely stay at the River Rock Casino Hotel, friendly staff and the rooms are spacious. The area immediately outside the hotel lacked any shopping or eating facilities. However the Sky train link from the hotel to Waterfront made up for that. Overall a beautiful city and I enjoyed my stay.
Stayed 7 nights in Aug 2024

6/10 Okay

Neil

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Wait for absent check in clerk was 1 hour. Alternative arrangements and notices and directions absent. Hospitality is not guest centred or problem solving Late checkout options are limited or absent. Room service delivery timing is poor and content inaccurate. There is no airport shuttle but one can get a train, subject to long waits an baggage. There are many other hotels in the area.
Stayed 1 night in Aug 2024

2/10 Terrible

amelissa

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m not satisfied about their suite room too small space and doesn’t even have tub on it
Stayed 1 night in Aug 2024

2/10 Terrible

Tomislav

Disliked: Staff & service, property conditions & facilities
Terrible. Cheap. Stay away.
Stayed 1 night in Aug 2024

10/10 Excellent

Polina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We only stayed there overnight, but we were pleased.
Stayed 1 night in Aug 2024

6/10 Okay

Shelly A

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Early check in good. Not enough towels for amount of guests. No pool towels. One guest harassed at casino entry for being intoxicated when in fact she was not, she is disabled with cerebral palsy, which was extremely embarrassing for her. Was very offensive.
Stayed 1 night in Aug 2024

6/10 Okay

IRENE JHO, Kent

Travelled with family
Need more staff at the front desk. Our check-in took forever before we can settled in to our room.
Stayed 1 night in Aug 2024

8/10 Good

Lucia

Liked: Cleanliness
Stayed 1 night in Aug 2024