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The Mission Inn Hotel & Spa

4.0 star property
Family-friendly Riverside hotel in Downtown Riverside with 4 restaurants
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Mission Inn Hotel & Spa

Outdoor wedding area
Property grounds
Courtyard
Outdoor pool
Reception hall

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Pool
  • Hot tub
  • Bar
  • Parking available
  • Room service
The price is AU$377
includes taxes & fees
2 Feb - 3 Feb

Explore the area

Map
3649 Mission Inn Ave, Riverside, CA, 92501
  • Riverside Convention Center
    ‪3 min walk‬
  • Fox Entertainment Plaza
    ‪3 min walk‬
  • California Museum of Photography
    ‪4 min walk‬
  • Riverside, CA (RAL-Riverside Municipal)
    ‪14 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2015
Separate bedroom
Blackout curtains
  • 51 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 Queen Bed

Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2015
Separate bedroom
Blackout curtains
Premium bedding
  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Room, 2 Queen Beds

Premium bedding, minibar, in-room safe, desk

Premier Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2015
Blackout curtains
Premium bedding
Private bathroom
  • Sleeps 2
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2015
Blackout curtains
Premium bedding
Private bathroom
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2015
Blackout curtains
Premium bedding
Private bathroom
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 Queen Bed

Premium bedding, minibar, in-room safe, desk

Premium Room, 1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2015
Blackout curtains
Premium bedding
Private bathroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Glenwood King Accessible

Premium bedding, minibar, in-room safe, desk

Glenwood King Accessible

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2015
Blackout curtains
Premium bedding
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Premier Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2015
Blackout curtains
Premium bedding
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2015
Blackout curtains
Premium bedding
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Raincross Queen

Premium bedding, minibar, in-room safe, desk

Raincross Queen

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2015
Blackout curtains
Premium bedding
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 Queen Bed

Premium bedding, minibar, in-room safe, desk

Premium Room, 1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2015
Blackout curtains
Premium bedding
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2015
Blackout curtains
Premium bedding
Private bathroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite, 2 Queen Beds

Premium bedding, minibar, in-room safe, desk

Junior Suite, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2015
Separate bedroom
Blackout curtains
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Raincross King

Premium bedding, minibar, in-room safe, desk

Raincross King

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2015
Blackout curtains
Premium bedding
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds

Premium bedding, minibar, in-room safe, desk

Premium Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2015
Blackout curtains
Premium bedding
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Single Room

Premium bedding, minibar, in-room safe, desk

Deluxe Single Room

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2015
Blackout curtains
Premium bedding
Private bathroom
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2015
Blackout curtains
Premium bedding
Private bathroom
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 Queen Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2015
Blackout curtains
Premium bedding
Private bathroom
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Glenwood King

Premium bedding, minibar, in-room safe, desk

Glenwood King

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2015
Blackout curtains
Premium bedding
Private bathroom
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Glenwood Two Queen Beds

Premium bedding, minibar, in-room safe, desk

Glenwood Two Queen Beds

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2015
Blackout curtains
Premium bedding
Private bathroom
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Hyatt Place Riverside Downtown

Pool
Breakfast included
Pet-friendly
Free WiFi
4.2 out of 5, Very good, (1002)
The price is AU$258
for 1 room
includes taxes & fees
5 Feb - 6 Feb
Hyatt Place Riverside Downtown

About the area

Riverside

A family-friendly stay in the heart of Riverside awaits you at The Mission Inn Hotel & Spa. Within steps you'll find Riverside Metropolitan Museum and Riverside Convention Center. Highlights at this historic hotel include 4 restaurants, 2 bars/lounges and a full-service spa. .A relaxing visit to Kelly's Spa can include deep-tissue massages, hot stone massages, aromatherapy and reflexology along with access to the steam room. The restaurant, Duane's Prime Steaks, serves American cuisine and is open for dinner. Presidential Lounge is the hotel's own bar. Enjoy the outdoor swimming pool, gym, Hot tub and sauna. 19999 square feet (1858 square metres) of event facilities include conference space, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and coffee/tea in a common area. Each morning full breakfast is served between 7:00 AM and 10:00 AM. There's also the convenience of valet parking. .Attractions within a 20-minute drive of this 4-property class Downtown Riverside hotel include National Orange Show Events Center and Ontario Mills Shopping Mall.

What's nearby

  • Riverside Convention Center - 3 min walk
  • Fox Entertainment Plaza - 3 min walk
  • Fox Performing Arts Center - 4 min walk
  • Mount Rubidoux Park - 2 min drive
  • University of California, Riverside - 3 min drive

Getting around

  • Riverside-Downtown Station - 15 min walk
  • Los Angeles Intl. (LAX) - 85 min drive

Restaurants

  • ‪Riverside Food Lab - ‬4 min walk
  • ‪Beerfarm - ‬4 min walk
  • ‪Mission Inn Restaurant - ‬2 min walk
  • ‪Back To The Grind - ‬4 min walk
  • ‪Shrimp Shack Cajun Fusion - ‬4 min walk

About this property

The Mission Inn Hotel & Spa

Family-friendly Riverside hotel in Downtown Riverside with 4 restaurants
The Mission Inn Hotel & Spa offers its guests a full-service spa, an outdoor pool, and Access to hot tub. There are 4 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

There's an onsite business centre. Event space at this hotel measures 19999 square feet (1858 square metres) and includes conference space. A fitness centre, a sauna, and spa services are also featured at the family-friendly The Mission Inn Hotel & Spa. For a fee, parking is available.

Smoking is allowed in designated areas at this Mediterranean Riverside hotel.

  • 1 building
  • 238 guestrooms or units
  • 5 levels
  • 4 dining venues
  • 2 bars or lounges
  • 19999 sq ft of conference space
  • 1858 sq. m of conference space
  • Built in 1876
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Fireplace in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
The Mission Inn Hotel & Spa offers 238 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 42-inch flat-screen televisions come with premium digital channels and pay-per-view films. Bathrooms include a combined bath/shower unit, dressing gowns, designer toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Kelly's Spa has 12 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 14 years old are not allowed in the spa.

Awards and affiliations

The property is a member of Historic Hotels of America.

Languages

Chinese (Mandarin), English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (USD 30 per night; includes in/out privileges)
  • Valet parking on site (USD 35 per night; includes in/out privileges)

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 25 to 85 per person
  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • Bella Trattoria
  • Duane's Prime Steaks
  • Las Campanas
  • Mission Inn Restaurant
  • Presidential Lounge

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping
  • Spa tub
  • Steam room

Family friendly

  • Cot (surcharge)
  • Highchair
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 19,999 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Garden

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per day.
  • Cots (infant beds) are available for USD 10.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 28.30 per accommodation, per night
The resort fee includes:
  • Fitness centre access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Phone calls
  • Pool access
  • Wired Internet access (may be limited)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 25 to 85 per person
  • Self-parking fee: USD 30 per night (in/out privileges)
  • Valet parking fee: USD 35 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation.

We should mention

  • Up to 3 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Mission Inn Hotel
Mission Inn Hotel Riverside
Mission Riverside
The Mission & Spa Riverside
The Mission Inn Hotel & Spa Hotel
The Mission Inn Hotel & Spa Riverside
The Mission Inn Hotel & Spa Hotel Riverside

Frequently asked questions

What is the cancellation policy at The Mission Inn Hotel & Spa?

The Mission Inn Hotel & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Mission Inn Hotel & Spa?

As of 22 Jan 2025, prices found for a 1-night stay for 2 adults at The Mission Inn Hotel & Spa on 2 Feb 2025 start from AU$331.84, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Mission Inn Hotel & Spa?

Yep, The Mission Inn Hotel & Spa has a self car park with in/out privileges for USD 30 per night.

Is there a spa on site at The Mission Inn Hotel & Spa?

Yep, Kelly's Spa is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as prenatal massages.

Does The Mission Inn Hotel & Spa have a pool?

Yep, and guests love it! The Mission Inn Hotel & Spa has an outdoor pool.

What luxury perks are available at The Mission Inn Hotel & Spa?

The Mission Inn Hotel & Spa features a full-service spa, an outdoor pool and 4 restaurants.

What makes The Mission Inn Hotel & Spa a romantic place to stay?

1 hot tub and couples spa treatments, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at The Mission Inn Hotel & Spa.

Is The Mission Inn Hotel & Spa family-friendly?

You bet! With amenities such as an outdoor pool, as well as highchairs and cots/infant beds in the guestrooms, it's no surprise that The Mission Inn Hotel & Spa is a hit with families.

Does The Mission Inn Hotel & Spa serve breakfast?

Sure does, full brekkie is on offer daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at The Mission Inn Hotel & Spa?

No, The Mission Inn Hotel & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at The Mission Inn Hotel & Spa?

Yep, you can grab a meal at The Mission Inn Hotel & Spa's onsite restaurant that serves American cuisine.

What time are check-in & check-out at The Mission Inn Hotel & Spa?

Check-in begins at 4 PM. Check-out time is 11:00 AM.

Are pets allowed at The Mission Inn Hotel & Spa?

No, pets are not allowed.

The Mission Inn Hotel & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1233 out of 1948 reviews" "
Rating 8 - Good. 312 out of 1948 reviews" "
Rating 6 - Okay. 161 out of 1948 reviews" "
Rating 4 - Poor. 114 out of 1948 reviews" "
Rating 2 - Terrible. 128 out of 1948 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ros

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique stay, building will not disappoint. Awesome to explore its the whole block size with so much history. Pictures don’t do it justice. Bed super comfortable.

10/10 Excellent

Shena

Stayed 1 night in Oct 2024

10/10 Excellent

TERESA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only spent one night. The hotel is beautiful and a great location. Our room was very roomy and the beds super comfortable.
Stayed 1 night in Oct 2024

10/10 Excellent

Tetyana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Must to visit
Beautiful historical building, good service, we had good time and enjoy diner in Mission Inn restaurant.
Stayed 1 night in Oct 2024

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay
Stayed 1 night in Oct 2024

8/10 Good

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
The fourth floor and all the hotel lighting around the side streets.All the Mission inn was excellent.
Stayed 3 nights in Oct 2024

8/10 Good

Joseph, Coquille

Liked: Cleanliness, staff & service
Good experience
Stayed 4 nights in Oct 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Lucius

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

joanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing time and stay, we were worried about the noise complaints on some reviews but the restaurants closed at 10pm and its totally quiet after that. We will for sure be back.
Stayed 1 night in Oct 2024

6/10 Okay

Gustavo

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Samantha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Vincent

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The room was not clean good. The shower window curtains fell no one never came to fix it we rigged it ourselves.
Stayed 1 night in Aug 2024

10/10 Excellent

Khristian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is what I imagine a hotel to be !
Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Front desk
The hotel itself was amazing, took lots of pictures, the bed was comfortable and there were plenty of things to do right outside of the place however the only reason why I couldn’t give a full star review is because there was not enough front desk staff. I was waiting for the line at check in to clear for about 20 minutes and then front desk people were unable to answer my questions about self parking in the parking garage. The whole thing was a long confusing mess that had me walking back of forth from the garage to the front desk a few times. Generally they just need more front desk people.
Stayed 1 night in Oct 2024

8/10 Good

Kelly, Kamloops

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Plenty to do and see! The hotel itself was charming.
Stayed 1 night in Oct 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old world architecture. Stall friendly and helpful
Stayed 3 nights in Oct 2024

6/10 Okay

gary

Travelled with partner
The property grounds are extremely nice. The rooms are on par with Holiday Inn.
Stayed 1 night in Oct 2024

10/10 Excellent

Rebecca

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Della, Saint Augustine

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first stay. I truly appreciate the staff and the amenities on the property.
Stayed 3 nights in Sep 2024

4/10 Poor

Lorena

Liked: Cleanliness, staff & service, property conditions & facilities
The room we got was 171 which is by the side public parking lot and it was super noisy. I couldn't sleep due to the noise. A lot of people partying and being loud.
Stayed 1 night in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad Check In & Mosquitoes
I love this hotel so much that little could keep me from giving it 5-stars--which I have across the board. However, 2 issues--one within their control and one, maybe not. I booked this reservation on a third party site the day prior, but they did not have it when I arrived (even though I showed my confirmation #). I was informed there was a computer glitch--which would also explain the long delay to check in the guest before me. When it was my turn, having already waited an inordinate amount of time, I mentioned that we were in a hurry to make a concert. While the clerk was congenial, I did not get a sense of urgency on her part...especially when she then asked me to wait 15 minutes for them to fix the glitch. That really disappointed me, and I reiterated we didn't have time to wait and please just get me into a room and let them sort it out later. She checked with a supervisor, and finally we got into our room. But as a result we got the concert 30 mins late-- which was the thirty minutes that we had spent dealing with check in. *sigh* As for the other issue, we had a wonderful meal in the atrium with an outstanding server. However, we got attacked with ankle-biter mosquitoes (as did both adjacent tables). Which is why I put this in the slightly out of their control category. My only rec would be possibly add citronella candles around that help ward them off. It's unfortunate to bring up the two negatives, because it's STILL my favorite hotel in the whole world.
Stayed 1 night in Oct 2024

2/10 Terrible

steve

Travelled with family
Liked: Cleanliness, room comfort
Very disappointed
Very disappointed with service and staff. We waited in line at front desk for over a half hour while another guest complained about their room,
Stayed 1 night in Oct 2024

10/10 Excellent

Michelle

Stayed 2 nights in Sep 2024