See all properties
Save

Hilton La Jolla Torrey Pines

4.0 star property
Hotel with a fitness centre, a quick walk to Torrey Pines Golf Course

Photo gallery for Hilton La Jolla Torrey Pines

Outdoor pool, pool cabanas (surcharge), pool loungers
Suite, 1 King Bed (The Champion Suite) | View from room
Beach nearby, white sand
Sports facility
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Room service
  • Bar
  • Housekeeping
  • 24/7 front desk
The current price is AU$324
includes taxes & fees
7 Mar - 8 Mar

Explore the area

Map
10950 North Torrey Pines Road, La Jolla, CA, 92037
  • Torrey Pines Golf Course
    ‪4 min walk‬
  • Torrey Pines State Natural Reserve
    ‪10 min walk‬
  • University of California, San Diego
    ‪15 min walk‬
  • San Diego, CA (SAN-San Diego Intl.)
    ‪18 min drive‬

Room options

View all photos for Room, 1 King Bed

View from room

Room, 1 King Bed

Highlights

Balcony or patio
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

View from room

Room, 1 King Bed

Highlights

Balcony or patio
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Down duvet
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (The Champion Suite)

Suite, 1 King Bed (The Champion Suite) | View from room

Suite, 1 King Bed (The Champion Suite)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
  • 272 sq m
  • Golf view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Pure Wellness)

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed (Pure Wellness)

Highlights

Balcony or patio
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Roll-in Shower)

View from room

Room, 2 Queen Beds, Accessible (Roll-in Shower)

Highlights

Balcony or patio
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Down duvet
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Vista)

Premium bedding, down duvets, in-room safe, desk

Suite, 1 King Bed (Vista)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
  • 122 sq m
  • Golf view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, down duvets, in-room safe, desk

Room, 2 Queen Beds, Accessible, Bathtub

Highlights

Balcony or patio
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Down duvet
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Roll-in Shower)

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Accessible (Roll-in Shower)

Highlights

Balcony or patio
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Down duvet
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Accessible, Bathtub

Highlights

Balcony or patio
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Down duvet
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Terrace

Suite, 1 King Bed, Terrace | View from room

Suite, 1 King Bed, Terrace

Highlights

Balcony or patio
Separate dining area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • 83 sq m
  • Golf view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Golf View

Premium bedding, down duvets, in-room safe, desk

Room, 2 Queen Beds, Golf View

Highlights

Balcony or patio
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Down duvet
  • 40 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Terrace

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Terrace

Highlights

Balcony or patio
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Down duvet
  • 42 sq m
  • Golf view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Golf View

Room, 1 King Bed, Golf View

Room, 1 King Bed, Golf View

Highlights

Balcony or patio
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Down duvet
  • 36 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

Highlights

Balcony or patio
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Down duvet
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Pool View

Premium bedding, down duvets, in-room safe, desk

Room, 2 Queen Beds, Pool View

Highlights

Balcony or patio
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Down duvet
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Pool View

Room, 1 King Bed, Pool View

Room, 1 King Bed, Pool View

Highlights

Balcony or patio
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Down duvet
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, down duvets, in-room safe, desk

Room, 2 Queen Beds, Accessible (Hearing)

Highlights

Balcony or patio
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Accessible (Hearing)

Highlights

Balcony or patio
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Top Floor)

Room, 2 Queen Beds (Top Floor)

Room, 2 Queen Beds (Top Floor)

Highlights

Balcony or patio
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Top Floor)

Room, 1 King Bed (Top Floor)

Room, 1 King Bed (Top Floor)

Highlights

Balcony or patio
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Pure Wellness)

Premium bedding, down duvets, in-room safe, desk

Room, 2 Queen Beds (Pure Wellness)

Highlights

Balcony or patio
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Flat-screen TV, pay films

Hotel La Jolla, Curio Collection by Hilton

  • Pool
  • Restaurant
  • Air conditioning
  • Gym
4.3 out of 5, Excellent, (224)
The price is AU$546
for 1 room
includes taxes & fees
18 Mar - 19 Mar
Hotel La Jolla, Curio Collection by Hilton

About the area

La Jolla

At Hilton La Jolla Torrey Pines you'll be within just a 10-minute stroll of Torrey Pines Golf Course and Torrey Pines State Natural Reserve. Highlights at this hotel include a restaurant, an outdoor swimming pool and a poolside bar. .The restaurant, Torreyana Grille, is open for breakfast, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the gym, outdoor tennis court, pool cabanas and pool loungers. 23000 square feet (2137 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and coffee/tea in a common area. There's also the convenience of valet parking. .With a stay at this 4-property class Torrey Pines hotel, you'll be 1.2 km (0.8 mi) from University of California, San Diego and 2.7 km (1.6 mi) from Ellen Browning Scripps Nature Preserve.
View more Resorts in La JollaOpens in a new window

What's nearby

  • Torrey Pines Golf Course - 4 min walk - 0.4 km
  • Torrey Pines State Natural Reserve - 10 min walk - 0.9 km
  • University of California, San Diego - 15 min walk - 1.3 km
  • Black's Beach - 4 min drive - 2.7 km
  • La Jolla Cove - 20 min drive - 8.8 km

Getting around

  • Sorrento Valley Station - 4 min drive
  • San Diego Coaster Sorrento Valley Station - 9 min drive
  • San Diego, CA (SAN-San Diego Intl.) - 18 min drive

Restaurants

  • ‪Blue Bowl Superfoods - ‬3 min drive
  • ‪The Bistro at the Strand - ‬2 min drive
  • ‪Earl's Place and Market - ‬4 min drive
  • ‪Cliff Hanger Cafe - ‬3 min drive
  • ‪Burnham Institute For Medical Research - ‬3 min walk

About this property

Hilton La Jolla Torrey Pines

Hotel with a fitness centre, a quick walk to Torrey Pines Golf Course
Hilton La Jolla Torrey Pines offers its guests an outdoor pool, an outdoor tennis court, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 23000 square feet (2137 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Hilton La Jolla Torrey Pines. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star La Jolla hotel.

  • 394 guestrooms or units
  • 4 levels
  • Conference rooms
  • 23000 sq ft of conference space
  • 2137 sq. m of conference space
  • Built in 1989
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Hilton La Jolla Torrey Pines offers 394 accommodations with laptop-compatible safes and a safe. Rooms open to balconies or patios. Beds feature down duvets and premium bedding. 55-inch flat-screen televisions come with premium cable channels and pay-per-view films. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include baths or showers with a rainfall showerhead, complimentary toiletries and hairdryers.

This La Jolla hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and complimentary newspapers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Covered parking on site (USD 47 per day; includes in/out privileges)
  • Covered valet parking on site (USD 55 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Torreyana Grille

Things to do

  • 36-hole adjacent golf course
  • Basketball
  • Gym
  • Outdoor pool
  • Outdoor tennis court
  • Shopping
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 23,000 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • In a nature reserve
  • Pool cabanas (surcharge)
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 16 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 125 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 70 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 20 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 40.50 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business centre/computer access
  • Concierge service
  • Fitness/yoga classes
  • Health club access
  • In-room bottled water
  • In-room coffee
  • Nearby fitness centre access
  • Phone calls
  • Pool access
  • Spa access
  • Sporting facilities or equipment
  • Wired Internet access (may be limited)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 9.95 per 24-hour period (rates may vary)
  • Covered self-parking fee: USD 47 per day (in/out privileges)
  • Valet parking fee: USD 55 per day (in/out privileges)
  • Pet fee: USD 125 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash.

We should mention

  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 20 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Jolla Torrey Pines
Hilton Torrey
Hilton Torrey Pines
Hilton Torrey Pines Hotel
Hilton Torrey Pines Hotel Jolla
Torrey Hilton
Torrey Pines Hilton
Hilton Hotel La Jolla
Hilton La Jolla Torrey Pines Hotel La Jolla
La Jolla Hilton
Hilton Jolla Torrey Pines Hotel
Hilton La Jolla Torrey Pines Resort
Hilton La Jolla Torrey Pines La Jolla
Hilton La Jolla Torrey Pines Resort La Jolla

Frequently asked questions

What is the cancellation policy at Hilton La Jolla Torrey Pines?

Hilton La Jolla Torrey Pines offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton La Jolla Torrey Pines?

As of 4 Mar 2025, prices found for a 1-night stay for 2 adults at Hilton La Jolla Torrey Pines on 7 Mar 2025 start from AU$258.46, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton La Jolla Torrey Pines?

Yep, Hilton La Jolla Torrey Pines has a covered self car park with in/out privileges for USD 47 per day.

Are there any beaches close to Hilton La Jolla Torrey Pines?

The closest beach to Hilton La Jolla Torrey Pines is Mission Beach (14.6 km).

Does Hilton La Jolla Torrey Pines have a pool?

Hilton La Jolla Torrey Pines has an outdoor pool. Grab your bathers and lounge poolside while enjoying in a cabana and on a lounger.

What makes Hilton La Jolla Torrey Pines a romantic place to stay?

Ocean-view dining and a lounge bar, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Hilton La Jolla Torrey Pines.

Is Hilton La Jolla Torrey Pines family-friendly?

You bet! With amenities such as children's meals and an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that Hilton La Jolla Torrey Pines is a hit with families.

Is there a free airport shuttle available at Hilton La Jolla Torrey Pines?

No, Hilton La Jolla Torrey Pines does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton La Jolla Torrey Pines?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Hilton La Jolla Torrey Pines?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Is there a golf course on site at Hilton La Jolla Torrey Pines?

There is a golf course next to Hilton La Jolla Torrey Pines.

Hilton La Jolla Torrey Pines Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 462 out of 1009 reviews
Rating 8 - Good. 215 out of 1009 reviews
Rating 6 - Okay. 153 out of 1009 reviews
Rating 4 - Poor. 90 out of 1009 reviews
Rating 2 - Terrible. 89 out of 1009 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lisa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is always clean and convenient. Staying on the first floor comes with noise, don’t recommend that floor if you want a quiet room. Rich the bellman is awesome, he’s friendly and always helping with a smile. He’s also got great local recommendations.
Stayed 1 night in Nov 2024

2/10 Terrible

Jennifer, Pleasant Hill

Stayed 2 nights in Nov 2024

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice place to stay near La Jolla and San Diego. We like the pool and spa area. The rooms are spacious and the bathroom was in good condition. There is a restaurant and bar and coffee bar on site which is convenient.
Stayed 2 nights in Nov 2024

10/10 Excellent

Derek

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Richard

Travelled with partner
Liked: Cleanliness, staff & service
When paying a substantial amount for accommodations, one naturally develops certain expectations. Regrettably, our experience fell short of these expectations. The room adjacent to ours was occupied by a child who appeared to be unsupervised and exhibited disruptive behavior throughout the night. While the rooms themselves were satisfactory, they did not meet the standards one would expect for the price of over $400 per night. On a positive note, the staff members we encountered were courteous and pleasant.
Stayed 2 nights in Nov 2024

8/10 Good

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Nov 2024

6/10 Okay

Carrie

Business traveller
Liked: Cleanliness, room comfort
Fine but disappointing for the cost
Hotel is very pretty but I was kind of shocked for the price at how poor the service was . No one at bell desk , gift shop etc. also shower didn’t drain properly
Stayed 1 night in Nov 2024

10/10 Excellent

Leah, Redlands

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful. However, that’s pretty much where the good part ends. Except for Rich and Mark. They were THE best parts of our stay at this hotel. If not for them, our stay would have been awful. We were forced to change rooms due to a plumbing issue that had nothing to do with us. They wanted to put us in a room that was far less of value than our original room. Twice. Rich and Mark, and the valet guys, were awesome though. They made our stay as good as it was.
Stayed 3 nights in Oct 2024

10/10 Excellent

Susan

Stayed 1 night in Oct 2024

10/10 Excellent

Blake

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location ! Beautiful property
Stayed 3 nights in Oct 2024

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
Very bad value for what you get in return. The resort fee is ridiculous, its a run of the mill hotel - nothing 'resort' about it. The resort fee of 36$ per person per night gets you a bottle of water and a glass of wine, and various discounts off things that are overpriced to begin with ($6 for a bottle of water in the gift shop). We also werent given our vouchers to avail of the discounts and free bevergaes upon checkin, and had to ask for them ourselves on the 3rd day once we realised our fellow guests had them. The room was clean and the cleaners did a great job each day. Staff were very friendly. This was the main saving grace. Overall, the hotel is quite dated and doesnt offer much to guests other than a place to sleep. So while it does the job, it was not worth the price paid and doesnt live up to being a 'resort'.
Stayed 5 nights in Oct 2024

4/10 Poor

THOMAS

Travelled with family and small children
Liked: Cleanliness, staff & service
The first room that was assigned rm# 2121 you could not see through the slider. It was hazed to such a degree that was totally opaque. Depressing, especially for the price that was charged for the room. I asked for an immediate room change and was moved to a new room rm # 3108 with a clear window that you could see out of. Why would the hotel have such a low standard w/their room accommodations? Our new room was good and very clean.
Stayed 1 night in Oct 2024

10/10 Excellent

Robert

Business traveller, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property staff was amazing
Stayed 1 night in Oct 2024

10/10 Excellent

Kirsten

Stayed 2 nights in Oct 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Oct 2024

8/10 Good

Andrew

Travelled with partner, Travelled with group
Liked: Staff & service
Disliked: Amenities
It was a decent property, fairly run down, very limited food and drink options. Staff was pretty nice, but not necessarily attentive, several times we were not helped or checked on. Parking was insanely expensive and resort fees were a lot for a place with essentially minimal amenities.
Stayed 5 nights in Oct 2024

8/10 Good

Justin

Travelled with family
Liked: Cleanliness, property conditions & facilities
Champions Suite
We booked the Champions Suite for (4) guests. We arrived and were warmly greeted by Rich immediatly. Rich was extremely helpful and showed a level of customer service rarely seen in the Hotel Industry these days. The suite was very spacious, but the amenities and furnishings were outdated and did not provide very good use of the space. The suite info said there was a sofa bed, but both of the sofa's in the suite were standard couches with no bed. When we ordered a roll-up bed, we were told that there would be a $25 charge. I tipped for delivery, but disputed the charge at checkout and explained that I didn't agree to the charge based on the fact that there were no other places to sleep for our children, and the charge was removed. Overall the view from the balcony and our interaction with Rich were the highlights of the stay. I hear they are renovating the Suites, hopefully when they do they will provide a more useful layout!!!
Balcony View
Stayed 2 nights in Oct 2024

4/10 Poor

Rosa, castaic

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I wouldn’t recommend not a resort like environment
Stayed 1 night in Oct 2024

10/10 Excellent

Susan

Stayed 1 night in Aug 2024

10/10 Excellent

Louis

Stayed 1 night in Sep 2024

2/10 Terrible

Chris

Stayed 1 night in Sep 2024

6/10 Okay

Alejandro

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Angela

Liked: Amenities
Stayed 1 night in Sep 2024