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Hayes Mansion, San Jose - Curio Collection by Hilton

4.0 star property
Suburban San Jose hotel in South San Jose with a 24-hour fitness centre
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hayes Mansion, San Jose - Curio Collection by Hilton

Exterior
Front of property
Room, 1 King Bed, Accessible (Roll-In Shower)
Terrace/patio
Meeting facility

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
  • Breakfast available
  • Hot tub
    Hot tub
  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • Room service
    Room service

Explore the area

Map
200 Edenvale Ave, San Jose, CA, 95136
  • Kaiser Permanente San Jose Hospital
    4 min drive
  • Almaden Plaza
    6 min drive
  • Santa Clara County Fairgrounds
    7 min drive
  • San Jose, CA (RHV-Reid Hillview)
    17 min drive

Room options

View all photos for Room, 2 Queen Beds

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Bathrobes
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Accessible (Mobility & Hearing, 3x3 Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 Queen Bed, Accessible (Mobility & Hearing, 3x3 Shower)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Bathrobes
  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
  • 32 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Accessible (3x3 Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible (3x3 Shower)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Bathrobes
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Bathrobes
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Bathrobes
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible (Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Bathrobes
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed | Living area

Junior Suite, 1 King Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Bathrobes
  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Bathrobes
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible (Hearing)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Bathrobes
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Bathrobes
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Bedroom, Accessible (Roll-In Shower, Mobility)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 Bedroom, Accessible (Roll-In Shower, Mobility)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
  • 32 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (3x3 Shower, Mobility)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible (3x3 Shower, Mobility)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Bathrobes
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony

Suite, 1 Bedroom, Balcony | Living area

Suite, 1 Bedroom, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
  • 65 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Balcony

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 Queen Bed, Accessible, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Bathrobes
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Roll-In Shower)

Suite, 1 Bedroom, Accessible (Roll-In Shower)

Suite, 1 Bedroom, Accessible (Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed

In-room safe, desk, blackout curtains, iron/ironing board

Studio Suite, 1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Bathrobes
  • Sleeps 2
  • 1 Queen Bed

View all photos for Presidential Suite, 1 King Bed

Flat-screen TV

Presidential Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Bathrobes
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Bathrobes
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Room

The Westin San Jose

Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.3 out of 5, Excellent, (1004)
The price is AU$301
for 1 night
includes taxes & fees
8 Dec - 9 Dec
The Westin San Jose

About the area

San Jose

At Hayes Mansion, San Jose - Curio Collection by Hilton you'll be 3.9 km (2.4 mi) from Kaiser Permanente San Jose Family Medicine Residency and 4 km (2.5 mi) from Kaiser Permanente San Jose Hospital. Highlights at this hotel include a restaurant, an outdoor swimming pool and a 24-hour gym. .The restaurant, Palm & Ember, is open for breakfast, brunch and lunch. Palm and Ember is the hotel's own bar, serving drinks along with dinner and light fare. Enjoy the gym, Hot tub and pool loungers. 33002 square feet (3066 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a business centre. Added amenities include free Wi-Fi in public areas and laundry facilities. Each morning buffet breakfast is served between 6:00 AM and 10:00 AM. There's also self parking, along with the convenience of an area shuttle. .Within a 15-minute drive of this 4-property class South San Jose hotel, attractions include SAP Center at San Jose and San Jose State University.

What's nearby

  • Kaiser Permanente San Jose Hospital - 4 min drive - 4.0 km
  • Almaden Plaza - 6 min drive - 7.4 km
  • Santa Clara County Fairgrounds - 7 min drive - 6.6 km
  • San Jose Convention Center - 10 min drive - 11.9 km
  • SAP Center at San Jose - 11 min drive - 12.5 km

Getting around

  • Blossom Hill Station (Caltrain) - 3 min drive
  • Snell Station - 3 min drive
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.) - 18 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪High Five Pizza - ‬19 min walk
  • ‪McDonald's - ‬18 min walk
  • ‪Jack in the Box - ‬3 min drive
  • ‪Ocean Delight - ‬3 min drive

About this property

Hayes Mansion, San Jose - Curio Collection by Hilton

Suburban San Jose hotel in South San Jose with a 24-hour fitness centre
Hayes Mansion, San Jose - Curio Collection by Hilton offers its guests an outdoor pool, Access to hot tub, and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. Event space at this hotel measures 33002 square feet (3066 square metres) and includes a conference centre. A library, a terrace, and multilingual staff are also featured at the business-friendly Hayes Mansion, San Jose - Curio Collection by Hilton. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star San Jose hotel.

  • 214 guestrooms or units
  • 3 levels
  • 3 buildings
  • Conference rooms
  • 33002 sq ft of conference space
  • 3066 sq. m of conference space
  • Poolside lounge chairs
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Hayes Mansion, San Jose - Curio Collection by Hilton offers 214 accommodations, which are accessible via exterior corridors and feature a safe and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit, dressing gowns, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle
  • Parking on site (USD 20 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 24 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Palm & Ember
  • Palm and Ember

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (33,002 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Grab bar in shower
  • Hand-held showerhead
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 buildings
  • 3 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 65
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet (varies based on length of stay), plus a deposit of USD 75 per night
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 24.00 per person
  • Self-parking fee: USD 20.00 per night (in/out privileges)
  • Pet deposit: USD 75 per night
  • Pet fee: USD 75 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out fee: USD 65 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hayes Mansion
Hayes Mansion Hotel San Jose
Hayes Mansion Hotel
Hayes Mansion San Jose
Hayes Mansion
Hayes Mansion, San Jose - Curio Collection by Hilton Hotel
Hayes Mansion, San Jose - Curio Collection by Hilton San Jose

Frequently asked questions

What is the cancellation policy at Hayes Mansion, San Jose - Curio Collection by Hilton?

Hayes Mansion, San Jose - Curio Collection by Hilton offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hayes Mansion, San Jose - Curio Collection by Hilton?

As of 24 Nov 2024, prices found for a 1-night stay for 2 adults at Hayes Mansion, San Jose - Curio Collection by Hilton on 30 Nov 2024 start from AU$260.16, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hayes Mansion, San Jose - Curio Collection by Hilton?

Yep, Hayes Mansion, San Jose - Curio Collection by Hilton has a self car park with in/out privileges for USD 20.00 per night.

Does Hayes Mansion, San Jose - Curio Collection by Hilton have a pool?

Hayes Mansion, San Jose - Curio Collection by Hilton has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

Is Hayes Mansion, San Jose - Curio Collection by Hilton family-friendly?

You bet! With amenities such as children's meals, laundry facilities and an outdoor pool, it's no surprise that Hayes Mansion, San Jose - Curio Collection by Hilton is a hit with families.

Does Hayes Mansion, San Jose - Curio Collection by Hilton serve breakfast?

Yep, buffet brekkie is offered daily between 6:00 AM and 10:00 AM.

Is there a free airport shuttle available at Hayes Mansion, San Jose - Curio Collection by Hilton?

No, Hayes Mansion, San Jose - Curio Collection by Hilton does not offer an airport shuttle service.

Is there a bar or restaurant at Hayes Mansion, San Jose - Curio Collection by Hilton?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, brunch and lunch.

What time are check-in & check-out at Hayes Mansion, San Jose - Curio Collection by Hilton?

Check-in begins at 3 PM. Check-out time is noon.

Hayes Mansion, San Jose - Curio Collection by Hilton Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 569 out of 1006 reviews" "
Rating 8 - Good. 202 out of 1006 reviews" "
Rating 6 - Okay. 119 out of 1006 reviews" "
Rating 4 - Poor. 53 out of 1006 reviews" "
Rating 2 - Terrible. 63 out of 1006 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

UKisha

Stayed 1 night in Aug 2024

10/10 Excellent

hunter

Stayed 1 night in Aug 2024

10/10 Excellent

Violette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Andrea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful historic property ..delicious food In the restaurant. Comfortable rooms.
Stayed 3 nights in Aug 2024

2/10 Terrible

Amy

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
When we went to check in told room was not ready and it was after check in . Made us wait and we're not very friendly about it .. Next day we were told had to leave pool when check out .. overall disappointing and would not stay there again
Stayed 1 night in Jun 2024

6/10 Okay

Nadia

Business traveller
Liked: Staff & service
I had a great checking experience. AC in my unit had some problems. Pool was dirty & I wasn’t able to use it. Early morning noise outside.
Stayed 3 nights in Aug 2024

8/10 Good

William, Folsom

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place.
Stayed 1 night in Aug 2024

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historic hotel. So gorgeous. What a find! so sorry but the headless cloudy old time decal people on the walls were creepy. Maybe some ornate wooden canvas etched sculptures instead.
Stayed 2 nights in Jun 2024

10/10 Excellent

Yasmin

Liked: Cleanliness, staff & service, property conditions & facilities
The Hayes Mansion is a gorgeous venue, which exudes old world elegance and charm. The hotel is full of nooks and crannies inside and outside which are perfect for a quiet read or nap. The rooms are sophisticated and modern, and kept very clean. The breakfast buffet is a standout. The breakfast staff are attentive and anticipatory; they had soy milk ready for us the second day we had breakfast. The staff truly care about hospitality. Choices for breakfast are abundant and change (somewhat) daily. Having fresh berries daily was a treat, as were the varying choices of french toast, egg burritos and mushroom omelettes. Delicious! The Front Desk staff are very helpful and knowledgeable. The new lady at Reception was particularly nice. There is often a line up at the Front Desk; the hotel could definitely use more staff at Reception. However, once you got to the front of the line, the staff did their best to address any questions. In terms of location, there is a wonderful park in front of the hotel which is lovely for morning and evening walks. It has tennis courts (the hotel lends rackets), a basketball court and pickleball. Dining options are limited around the hotel but the hotel restaurant is handy for casual eating. And nearby Los Gatos has an abundance of fantastic restaurants such as Dar and ASA. Overall, the hotel is a wonderful retreat, perfect for a getaway to what seems like another era.
Stayed 7 nights in Aug 2024

8/10 Good

Maria

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Very nice historical property with great service, friendly staff and good hot cold breakfast. The only complaint would be that the swimming pool wasn’t cleaned when I was there, and it float around stuff hair in the water. However I saw they spent a lot of time cleaning it the day of our checking out so it was probably cleaner to the next guests.
Stayed 1 night in Aug 2024

4/10 Poor

Gail

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Beautiful grounds. Back breaking bed.
This is a beautiful property. The grounds are well kept. The trash cans outside of the entrances were constantly overflowing the couple of days we were here. We requested non- feather pillows due to allergy and were told the hotel was full and they may not have enough. They did bring them but only 4 when we requested 6 There were no robes. Not enough towels. The matress was rock hard. We won’t stay here again. There are too many other choices in the area to stay where comforts are overlooked.
Stayed 2 nights in Aug 2024

10/10 Excellent

Zach

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful property
Stayed 3 nights in Aug 2024

2/10 Terrible

yoon sung

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
AC didn’t work and it was ~82f in the room, housekeeping didn’t happen through the 2 nights I stayed at the hotel. Sheets, towels, nothing changed or cleaned.
Stayed 2 nights in Aug 2024

10/10 Excellent

Britni

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Christopher

Liked: Cleanliness
Disliked: Staff & service
Terrible service and paid $45 for parking
Stayed 2 nights in Aug 2024

10/10 Excellent

Heather

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Place
Overall, it was a beautiful place, excellent restaurant and drinks, but the bed was small. The grounds look beautiful, the hotel is pretty historic.
Stayed 5 nights in Jul 2024

10/10 Excellent

Barbara

Stayed 2 nights in Aug 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Lawrence

Liked: Cleanliness, staff & service
Need AC repaired in Eucalyptus Suite or leave a fan. Old building so expected to be challenging.
Stayed 2 nights in Jul 2024

10/10 Excellent

Victoria

Stayed 1 night in Jul 2024

10/10 Excellent

Tanya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful and a nice change from traditional hotels.
Stayed 1 night in Jul 2024

10/10 Excellent

Melanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Great restaurant/bar and pool/outdoor area! Even had live music on Friday and Saturday night.
Stayed 2 nights in Jul 2024

10/10 Excellent

JERRY

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet
Stayed 1 night in Jul 2024

10/10 Excellent

Dennis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024