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Chateau Big Bear Boutique Hotel, BW Signature Collection

3.5 star property
Skiing and dining in the mountains near Snow Summit
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Chateau Big Bear Boutique Hotel, BW Signature Collection

Lobby
Seasonal outdoor pool
Exterior
Iron/ironing board, WiFi, bed sheets
Bar (on property)

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping
  • Gym
    Gym
  • Hot tub
    Hot tub

Explore the area

Map
42200 Moon Ridge Rd, Big Bear Lake, CA, 92315
  • Interlaken Shopping Center
    13 min walk
  • Lakeview Shopping Center
    13 min walk
  • Big Bear Alpine Zoo
    17 min walk
  • Big Bear, CA (RBF)
    5 min drive

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Balcony

Iron/ironing board, WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Balcony

Highlights

Balcony or patio
Fireplace
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hairdryer
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

Iron/ironing board, WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Balcony

Highlights

Balcony
Fireplace
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Shower/bath combination
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

Iron/ironing board, WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Balcony

Highlights

Balcony or patio
Fireplace
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hairdryer
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Iron/ironing board, WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Bathtub

Highlights

Balcony or patio
Fireplace
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hairdryer
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds, Non Smoking, Jetted Tub (Larger Room)

Iron/ironing board, WiFi, bed sheets

Standard Room, Multiple Beds, Non Smoking, Jetted Tub (Larger Room)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hairdryer
Shower/bath combination
Private bathroom
Coffee/tea maker
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony

Iron/ironing board, WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Balcony

Highlights

Balcony or patio
Fireplace
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hairdryer
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Fireplace

Iron/ironing board, WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Fireplace

Highlights

Fireplace
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Shower/bath combination
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Fireplace

Iron/ironing board, WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Fireplace

Highlights

Fireplace
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Shower/bath combination
Hairdryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Iron/ironing board, WiFi, bed sheets

Standard Room, 2 Queen Beds, Accessible, Bathtub

Highlights

Balcony or patio
Fireplace
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hairdryer
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Pool
Holiday Inn Resort The Lodge At Big Bear Lake, an IHG Hotel
Pool
Pet-friendly
Parking included
Free WiFi
4.0 out of 5, Very good, (1011)
The price is AU$221
for 1 night
includes taxes & fees
19 Nov - 20 Nov
Holiday Inn Resort The Lodge At Big Bear Lake, an IHG Hotel

About the area

Big Bear Lake

At Chateau Big Bear Boutique Hotel, BW Signature Collection you'll be within just a 15-minute stroll of Bear Valley Community Hospital and Eagle Point. Highlights at this ski hotel include free cooked-to-order breakfast, a restaurant and free self-parking. .For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym, Hot tub and seasonal outdoor swimming pool. Added amenities include free Wi-Fi in public areas and a 24-hour business centre. .Attractions within a 10-minute drive of this 3.5-property class Winter Park hotel include Snow Summit and The Village.

What's nearby

  • Snow Summit - 20 min walk
  • The Village - 3 min drive
  • Big Bear Visitor Center - 4 min drive
  • Bear Mountain Express Lift - 4 min drive
  • Alpine Slide at Magic Mountain - 4 min drive

Getting around

  • Ontario, CA (ONT-Los Angeles - Ontario Intl.) - 78 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Maggio's Pizza - ‬12 min walk
  • ‪Taco Bell - ‬2 min drive
  • ‪Carl's Jr. - ‬14 min walk
  • ‪Domino's Pizza - ‬2 min drive

About this property

Chateau Big Bear Boutique Hotel, BW Signature Collection

Skiing and dining in the mountains near Snow Summit
Relax in the hot tub after a day on the slopes or enjoy the use of a fitness centre. When the sun goes down, sip après-ski drinks in the hotel's bar.

There's a restaurant on site. Free breakfast is available. WiFi and wired Internet are free in public spaces. Free self parking is available.

This 3.5-star Big Bear Lake hotel is smoke free.

  • 80 guestrooms or units
  • 3 levels
  • Conference rooms
  • 2077 sq ft of conference space
  • 193 sq. m of conference space
  • Cooked-to-order breakfast (free)
  • Business centre (24 hours)
  • Conference space
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Chateau Big Bear Boutique Hotel, BW Signature Collection offers 80 air-conditioned accommodations with coffee/tea makers and a hairdryer. 42-inch flat-screen televisions come with cable channels.

Bathrooms include a combined bath/shower unit and complimentary toiletries. This Big Bear Lake hotel provides wireless Internet access for a surcharge. Housekeeping is provided on a daily basis.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 1 per night)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast
  • A bar/lounge
  • A restaurant

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Wedding services

Business services

  • 2,077 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 5 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 1 per night (rates may vary)
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • The seasonal pool will open in June and close in September.
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Big Bear
Best Western Big Bear Chateau
Best Western Chateau Hotel Big Bear
Big Bear Best Western
Big Bear Chateau
Big Bear Chateau Best Western
Best Western Big Bear Chateau Hotel
Best Western Chateau
Best Western Big Bear Chateau
Chateau Big Bear Boutique Hotel, BW Signature Collection Hotel

Frequently asked questions

Is parking available at Chateau Big Bear Boutique Hotel, BW Signature Collection?

Yep, Chateau Big Bear Boutique Hotel, BW Signature Collection has a free self car park.

How much does it cost to stay at Chateau Big Bear Boutique Hotel, BW Signature Collection?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at Chateau Big Bear Boutique Hotel, BW Signature Collection on 18 Nov 2024 start from AU$200.06, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Chateau Big Bear Boutique Hotel, BW Signature Collection?

The closest beach to Chateau Big Bear Boutique Hotel, BW Signature Collection is Swim Beach (2.2 km).

Does Chateau Big Bear Boutique Hotel, BW Signature Collection have a pool?

Chateau Big Bear Boutique Hotel, BW Signature Collection has a seasonal outdoor pool. The pool is open from June to September.

Does Chateau Big Bear Boutique Hotel, BW Signature Collection serve breakfast?

Yeah, our guests give top marks to the free cooked-to-order brekkie here! It's the perfect spot to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Chateau Big Bear Boutique Hotel, BW Signature Collection?

No, Chateau Big Bear Boutique Hotel, BW Signature Collection does not offer an airport shuttle service.

Is there a bar or restaurant at Chateau Big Bear Boutique Hotel, BW Signature Collection?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Chateau Big Bear Boutique Hotel, BW Signature Collection?

Check-in begins at 4 PM. Check-out time is 11:00 AM.

Are pets allowed at Chateau Big Bear Boutique Hotel, BW Signature Collection?

No, only service animals are allowed.

Chateau Big Bear Boutique Hotel, BW Signature Collection Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 579 out of 1006 reviews" "
Rating 8 - Good. 256 out of 1006 reviews" "
Rating 6 - Okay. 88 out of 1006 reviews" "
Rating 4 - Poor. 38 out of 1006 reviews" "
Rating 2 - Terrible. 45 out of 1006 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

ROGER, SAN DIEGO

Liked: Cleanliness, staff & service, property conditions & facilities
No bell person only thing.
Stayed 1 night in Jul 2024

10/10 Excellent

Joseph

Stayed 2 nights in Jul 2024

8/10 Good

George, Victorville

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024

10/10 Excellent

Lyass

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is stunning, and Jeff at the front desk was incredibly helpful in assisting me with my accommodations. Fantastic breakfast as well!
Stayed 1 night in Jul 2024

10/10 Excellent

Lyass

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is stunning, and Jeff at the front desk was incredibly helpful in assisting me with my accommodations. Fantastic breakfast as well!
Stayed 1 night in Jul 2024

10/10 Excellent

Michelle Culas

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived early and wanted to have an early check in. The room wasn’t available yet but after 30 minutes Venezia from the front desk called us that the room is ready. We appreciate it so much. Kudos to Venezia for accommodating us right away. We surely will be back in December .
Stayed 1 night in Jul 2024

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice & helpful! The breakfast was really good & had a lot of varieties from cold to hot breakfast items. Unfortunately the "balcony view" was not beautiful! There was no view, just the backyard of a rundown building! Our fireplace didn't work either but we did come in July so that's probably not the atmosphere we wanted due to it being warm outside! The water temp in the shower was luke warm. When we let them know they were very apologetic about that & they took note on everything we said!
Stayed 1 night in Jul 2024

10/10 Excellent

Priscilla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Geovani

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Diana

Stayed 4 nights in Jul 2024

8/10 Good

mark

Liked: Staff & service
front desk was very helpful nice and polite. big bag of trash left by my step-daughters door air hockey game needed work missing rails and not working.wish staff would walk hallways at night I would stay here again
Stayed 2 nights in Jul 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

John

Stayed 2 nights in Jul 2024

4/10 Poor

Kylee

Travelled with family
Upsetting
My family and I have been here before and everything was OK. However, this time we left diamond wedding rings behind and as soon as we called to see if they could find them, they claimed they looked everywhere and they were gone. However, they confirmed the cleaners were the only people in the room since we left and they were absolutely in the bathroom. Very upset that you would keep staff that would steal things like that.
Stayed 2 nights in Jul 2024

6/10 Okay

Christopher

Stayed 1 night in Jul 2024

10/10 Excellent

Svetlana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Thank you.
Stayed 2 nights in Jul 2024

10/10 Excellent

Serena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Kamel

Travelled with family
Disliked: Staff & service
Good overall.
Stayed 2 nights in Jul 2024

8/10 Good

Vanessa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall cleanliness, good breakfast
Stayed 2 nights in Jul 2024

10/10 Excellent

Tulyawat

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
At night parking area make it feel unsafe to park the car. If have security would be better. Overall, Alex is very nice staff. He is very friendly, informative. He is willing to help and very professional. For him, I would like to give 5 stars. The breakfast is really nice. I would like to come back again. Thank you for the nice. Stayed. The hotel room is very nice and comfy. Nice bed, nice air conditioning. Love overall.
Stayed 1 night in Jul 2024

10/10 Excellent

Sung, La Palma

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It's next to the hotel, so it's nice because there's a walking trail.
Stayed 1 night in Jul 2024

6/10 Okay

Gaurav

Liked: Staff & service
Disliked: Cleanliness
Toilet flush was broken as it was refilling the water every 5 min. Room has noise from nearby maintenance room. Despite informing we were told that that is only room they have so we had to deal With it. Also we were not told explicitly about room services that we need to request every day before 10 am. This was annoying because the bed sheets were not changed.
Stayed 2 nights in Jul 2024

10/10 Excellent

Baker

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yeah, stay here.
Spacious, tasteful and friendly venue with a good, firm mattress in an airy room with fireplace and balcony in the woods. Excellent breakfast spread, too!
Stayed 2 nights in Jul 2024

10/10 Excellent

Jeanette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet
Stayed 1 night in Jul 2024