The Star Hotel

3.0 star property
Hotel with a restaurant, a short walk to WestQuay Shopping Centre

Photo gallery for The Star Hotel

Front of property
Front of property
Reception
Individually decorated, individually furnished, desk, iron/ironing board
Bar (on property)

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • Housekeeping
  • Laundry
The current price is AU$132
includes taxes & fees
10 Mar - 11 Mar

Explore the area

Map
26 High Street, Southampton, England, SO14 2NA
  • WestQuay Shopping Centre
    ‪4 min walk‬
  • St. Mary's Stadium
    ‪18 min walk‬
  • Southampton Cruise Terminal
    ‪5 min drive‬
  • Southampton (SOU)
    ‪21 min drive‬

Room options

Small Double Room

Highlights

Individually furnished
Individually decorated
Heating
Free rollaway/extra beds
Free cots/infant beds
TV
Hairdryer
Coffee/tea maker
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed

Standard Double or Twin Room

Highlights

Individually furnished
Individually decorated
Heating
Free rollaway/extra beds
Free cots/infant beds
TV
Hairdryer
Coffee/tea maker
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

Family Double or Twin Room

Highlights

Individually furnished
Individually decorated
Heating
Free cots/infant beds
TV
Hairdryer
Coffee/tea maker
Electric kettle
  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Standard Double Room

Highlights

Individually furnished
Individually decorated
Heating
Free rollaway/extra beds
Free cots/infant beds
TV
Hairdryer
Coffee/tea maker
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed

Standard Twin Room

Highlights

Individually furnished
Individually decorated
Heating
Free rollaway/extra beds
Free cots/infant beds
TV
Hairdryer
Coffee/tea maker
  • 16 sq m
  • Sleeps 3
  • 2 Single Beds

Standard Single Room

Highlights

Individually furnished
Individually decorated
Heating
Free rollaway/extra beds
Free cots/infant beds
TV
Hairdryer
Coffee/tea maker
  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

Similar properties

About the area

Southampton

At The Star Hotel you'll be within just a 5-minute stroll of WestQuay Shopping Centre and within 20 minutes of St. Mary's Stadium. Highlights at this hotel include a restaurant and in-room free WiFi. .At the hotel's own lounge bar, you can stop for a drink. Other amenities include free Wi-Fi in public areas and laundry facilities. Buffet breakfast is available on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 10:30 AM. There's also the convenience of self parking. .Attractions within a 10-minute drive of this 3-property class Southampton City Centre hotel include Southampton Cruise Terminal and University of Southampton.

What's nearby

  • WestQuay Shopping Centre - 4 min walk - 0.4 km
  • Mayflower Park - 7 min walk - 0.6 km
  • Mayflower Theatre - 14 min walk - 1.3 km
  • St. Mary's Stadium - 18 min walk - 1.5 km
  • Southampton Cruise Terminal - 5 min drive - 3.3 km

Getting around

  • Southampton Central Station - 17 min walk
  • Southampton (SOU) - 21 min drive

Restaurants

  • ‪The Standing Order - ‬1 min walk
  • ‪Heavenly Desserts - ‬1 min walk
  • ‪Poppins - ‬2 min walk
  • ‪Ottoman Kitchen - ‬1 min walk
  • ‪The Titanic - ‬2 min walk

About this property

The Star Hotel

Hotel with a restaurant, a short walk to WestQuay Shopping Centre
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 3 meeting rooms available. The Star Hotel also features laundry facilities, dry cleaning/laundry services, and a lift. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Southampton hotel is smoke free.

  • 1 building
  • 44 guestrooms or units
  • 4 levels
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Star Hotel offers 44 accommodations with coffee/tea makers and a hairdryer. This individually decorated and furnished accommodation includes desks. This Southampton hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

English, German, Hindi, Hungarian, Polish, Russian, Slovak, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 7 per day)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 10:30 AM on weekends; GBP 5.95 for adults and GBP 5.95 for children
  • A bar/lounge
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 9:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
The bedroom in the Small Double Room and Standard Single Room type is accessible by 1 flight of stairs.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 25.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 5.95 for adults and from GBP 5.95 for children
  • Self-parking fee: GBP 7.00 per day
  • Rollaway bed fee: GBP 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts major credit cards, Visa, Mastercard, American Express, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

Property is also known as

Star Hotel Southampton
Star Southampton
The Star Hotel Hotel
The Star Hotel Southampton
The Star Hotel Hotel Southampton

Frequently asked questions

What is the cancellation policy at The Star Hotel?

The Star Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Star Hotel?

As of 6 Mar 2025, prices found for a 1-night stay for 2 adults at The Star Hotel on 10 Mar 2025 start from AU$132.22, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Star Hotel?

Yep, The Star Hotel has a self car park for GBP 7.00 per day. Onsite parking is limited.

Are there any beaches close to The Star Hotel?

The closest beach to The Star Hotel is Calshot Beach (11.6 km).

Does The Star Hotel serve breakfast?

Yeah, travelers are hooked on the buffet breakfast here! Served on weekdays from 7:00 AM to 10:00 AM and weekends from 8:00 AM to 10:30 AM, this is the spot to fuel up for a big day full of adventure.

Is there a free airport shuttle available at The Star Hotel?

No, The Star Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at The Star Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at The Star Hotel?

Check-in begins at 2 PM. Check-out time is 11 AM.

Are pets allowed at The Star Hotel?

No, pets are not allowed.

The Star Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 270 out of 813 reviews
Rating 8 - Good. 293 out of 813 reviews
Rating 6 - Okay. 129 out of 813 reviews
Rating 4 - Poor. 70 out of 813 reviews
Rating 2 - Terrible. 51 out of 813 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ivan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Mark

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Slept well, room a bit tired, but overall good value
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Beware of stairs
Room and hotel fine for overnight stay. Warning if booking small double rooms. I tells you there are some stairs. Actually 3 sets. 2 only 6/7 the last around 16. I struggled with my heavy suitcase.
Stayed 1 night in Dec 2024

6/10 Okay

Irene

Travelled with family
Liked: Staff & service
Disliked: Amenities
Great location for seeing the sights. Close to Cruise ship terminal. Staff was very helpful and friendly. Our room needed some TLC, was glad we were only staying one night.
Stayed 1 night in Nov 2024

4/10 Poor

daniella

Travelled with partner
Disliked: Property conditions & facilities
Firstly the room was about 30degrees in heat, it was absolutely boiling and there was nothing the staff could do to turn it down. We were advised to open the windows to which only 1 window would stay up and open. I have brittle asthma and this heat was unbearable for me, I was up majority of the night coughing and sweating. I went down to reception to see if they had a fan that I could use, they did but it was broken, I had to lay the top of the fan on the single bed for it to work. The banging and clanging from the window being open was ridiculous, the window was banging all night. Bed double bed was broken (the bars were broken) and overall it was just an unpleasant stay. Breakfast was okay.
Stayed 1 night in Nov 2024

10/10 Excellent

Elsa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Stephen

Stayed 1 night in Oct 2024

10/10 Excellent

Sheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Matthew

Stayed 1 night in Nov 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hot shower, quiet and restful night despite being in the city Centre, super breakfast. Staff very accommodating and courteous. Overall a great value for money.
Stayed 1 night in Nov 2024

8/10 Good

Jill

Liked: Cleanliness, staff & service, room comfort
Overall good experience
I found all staff I encountered to be approacable, helpful and friendly. The room was clean and quiet and the bed comfortable. The breakfast however was not good. Offer ed from 7 to 10 am, I ate at 8.15. The bacon was so hard and dry it could not be cut or bent and tbe sausage were cheap tasting and, again very dried out and wrinkled. The rest of the buffet looked moist and okay. Right next door to a Wetherspoons, you really need to up your game. Not a cheap breakfast either. I will book with you again but eat elsewhere. Thank you.
Stayed 1 night in Nov 2024

10/10 Excellent

Kara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything, especially the staff. Lovely, quaint hotel. So much character. The breakfast had a lot of optuins and filled me up. So close to buses and the christmas market was 2 blocks away. Great location!
Stayed 3 nights in Nov 2024

8/10 Good

Alsx

Liked: Cleanliness, staff & service
Hive Hotel, good price and great location
Stayed 1 night in Nov 2024

2/10 Terrible

Sylvia

Stayed 3 nights in Oct 2024

8/10 Good

Gary

Liked: Staff & service
Stayed 2 nights in Nov 2024

10/10 Excellent

Sheryl

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Andy

Stayed 1 night in Oct 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service
Ideal and comfortable for a one night stay
Stayed 1 night in Nov 2024

6/10 Okay

Linda

Liked: Cleanliness, staff & service
Very noisy next door neighbours who kept me awake until at least 3am then rudely awoken by car engine running and radio blaring in the car park right by my room at 6am which didn’t stop for about 30 minutes. I didn’t use any facilities in the hotel but you get what you pay for and the hotel was old fashioned but seemed ok.
Stayed 1 night in Nov 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was spotless clean and a lovely hotel
Stayed 2 nights in Nov 2024

8/10 Good

Phil

Stayed 1 night in Nov 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
While the location is convenient, the property itself is very old - one-person lift with manual door opening, no air conditioning, lots of long narrow hallways. It is definitely one of a kind if you are looking for an antique hotel. Our room was spacious and clean though, albeit with a broken fan and a dripping faucet that has water pressure problem.
Stayed 1 night in Oct 2024

6/10 Okay

Charles

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
This is an very old (antique) kind of property where you will find moving luggages between floors and stairs is somewhat a challenging experience. The lift is the old type require manual door opening and accommodate only one person plus a bag. Some rooms were far reached through a long narrow hallway so they are not convenient for those who have large luggages hence we asked for a change to a more accessible room since we had two large luggages. No air conditioning but a floor fan was available (which was broken and had to be swapped with another one). Water pressure of the shower was horrible (basically dripping) and we had to skip taking a shower after hotel staff failed to fix it the first night.
Stayed 1 night in Oct 2024

8/10 Good

Pam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Juliana, Beulaville

Liked: Cleanliness, staff & service, property conditions & facilities
Great location staff amazing
Stayed 4 nights in Oct 2024