6/10 Okay
Julian
Travelled with partner
16 Aug 2024
The day we arrived we were received by a great customer service agent. The following day we had warmed up leftovers from the previous night and got coffee and danishes. There was a different customer service agent in the morning, I asked him if he could provide us with silverware. He told me they didn’t have silverware and danishes are eaten with fingers so we need to use our fingers. I had to ask a housekeeper to provide us some silverware so we could eat our food. We will not be staying here again. This customer service agent should not be dealing with the public.
Julian
Stayed 2 nights in Aug 2024