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Hotel Grand Pacific

4.0 star property
Boardwalk/promenade hotel with health club and sauna

Photo gallery for Hotel Grand Pacific

Exterior
Lobby
Terrace/patio
Signature Room, 2 Queen Beds, Harbour View
Suite, 2 Queen Beds, Harbour View | Living area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • Gym
  • Pet-friendly
  • Breakfast available
The current price is AU$253
includes taxes & fees
30 Mar - 31 Mar

Explore the area

Map
463 Belleville St, Victoria, BC, V8V1X3
  • Victoria Harbour
    ‪1 min walk‬
  • Government Street
    ‪3 min walk‬
  • Victoria Clipper Ferry Terminal
    ‪5 min walk‬
  • Victoria, BC (YYJ-Victoria Intl.)
    ‪27 min drive‬

Room options

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Deep-soaking bath
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 Queen Bed

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Deep-soaking bath
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Deep-soaking bath
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, City View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, City View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Deep-soaking bath
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, City View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, City View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Deep-soaking bath
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Signature Suite, 1 King Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Signature Suite, 1 King Bed with Sofa bed

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Signature Room, 2 Queen Beds, Harbour View

Signature Room, 2 Queen Beds, Harbour View

Signature Room, 2 Queen Beds, Harbour View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Deep-soaking bath
  • 30 sq m
  • Harbour view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Room, 1 King Bed, Harbour View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Signature Room, 1 King Bed, Harbour View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Deep-soaking bath
  • 30 sq m
  • Harbour view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, City View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, City View

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
  • 39 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Signature Room, 2 Queen Beds, City View

Signature Room, 2 Queen Beds, City View

Signature Room, 2 Queen Beds, City View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Deep-soaking bath
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Signature Room, 1 King Bed

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Deep-soaking bath
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Suite, 1 King Bed with Sofa bed, City View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Signature Suite, 1 King Bed with Sofa bed, City View

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
  • 39 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Harbour View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Harbour View

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
  • 39 sq m
  • Harbour view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, City View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, City View

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
  • 39 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Room, 1 King Bed, City View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Signature Room, 1 King Bed, City View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Deep-soaking bath
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Suite, 1 King Bed with Sofa bed, Harbour View

Signature Suite, 1 King Bed with Sofa bed, Harbour View

Signature Suite, 1 King Bed with Sofa bed, Harbour View

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
  • 39 sq m
  • Harbour view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Signature Room, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Signature Room, 2 Queen Beds

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Deep-soaking bath
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Victoria

A luxury stay in the heart of Victoria awaits you at Hotel Grand Pacific. Within steps you'll find popular attractions like Victoria Harbour and Victoria Clipper Ferry Terminal. Highlights at this eco-friendly hotel include in-room free WiFi, free high-speed Internet and balconies. .The restaurant, Fathom, serves local cuisine and is open for breakfast, brunch and dinner. The Pacific Lounge is the hotel's own bar, serving drinks along with dinner and light fare. Enjoy the indoor swimming pool, gym, Hot tub and sauna. 10000 square feet (929 square metres) of event facilities include a meeting room and a conference centre, and other business amenities include a 24-hour business centre. Added amenities include free Wi-Fi in public areas, a children's swimming pool and a coffee shop/cafe. Each morning cooked-to-order breakfast is served between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Attractions within a short walk of this 4-property class Inner Harbour hotel include Government Street and within a 15-minute walk you'll find Victoria Fisherman's Wharf.

What's nearby

  • Victoria Harbour - 1 min walk - 0.1 km
  • Government Street - 3 min walk - 0.3 km
  • British Columbia Parliament Building - 3 min walk - 0.3 km
  • Victoria Clipper Ferry Terminal - 5 min walk - 0.5 km
  • Royal BC Museum - 5 min walk - 0.5 km

Getting around

  • Victoria, BC (YYJ-Victoria Intl.) - 27 min drive

Restaurants

  • ‪Milestones - ‬6 min walk
  • ‪Q Restaurant at the Empress - ‬5 min walk
  • ‪Tea at the Empress - ‬5 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Chocolats Favoris - ‬9 min walk

About this property

Hotel Grand Pacific

Boardwalk/promenade hotel with health club and sauna
Hotel Grand Pacific offers its guests a kids' pool, an indoor pool, a health club, and Access to hot tub. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre and a meeting room are available. Event space at this hotel measures 10000 square feet (929 square metres) and includes a conference centre. A sauna, a terrace, and a vending machine are also featured at the luxury Hotel Grand Pacific. For a fee, parking is available.

  • 304 guestrooms or units
  • 10 levels
  • 10000 sq ft of conference space
  • 929 sq. m of conference space
  • Deli
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • On-site shopping
  • Bellhop
  • Lift
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hotel Grand Pacific offers 304 accommodations with a safe and coffee/tea makers. Rooms open to balconies. A pillow menu is available. Guests can surf the web using complimentary wired and wireless Internet access.

Bathrooms include a combined bath/shower unit with a deep soaking bath, bathrobes, designer toiletries and complimentary toiletries. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is offered on a weekly basis and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Awards and affiliations

Eco-certified property
This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
The property is a member of Preferred Hotels & Resorts.

Languages

Chinese (Mandarin), English, French, German, Japanese, Korean, Russian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Parking on site (CAD 23 per night; includes in/out privileges)
  • Valet parking on site (CAD 30 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: CAD 15 to 25 for adults and CAD 6 to 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Courtyard Café
  • Fathom
  • The Pacific Lounge

Things to do

  • Children's pool
  • Fitness classes
  • Health club
  • Hot tub
  • Indoor pool
  • Racquetball/squash
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Children's pool
  • Free cot
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (10,000 square foot of space)
  • Meeting room

Outdoors

  • On the boardwalk/promenade
  • On the waterfront
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: CAD 50 per accommodation, per week, plus a deposit of CAD 50.00 per week
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 30.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 15 to 25 for adults and CAD 6 to 10 for children
  • Self-parking fee: CAD 23.00 per night (in/out privileges)
  • Valet parking fee: CAD 30.00 per night (in/out privileges)
  • Pet deposit: CAD 50.00 per week
  • Pet fee: CAD 50 per accommodation, per week
  • Service animals are exempt from fees
  • An in-room refrigerator is available for an additional fee
  • Rollaway bed fee: CAD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Up to 3 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Grand Hotel Pacific
Grand Pacific
Grand Pacific Hotel
Grand Pacific Victoria
Hotel Grand Pacific
Hotel Grand Pacific Victoria
Hotel Pacific Grand
Pacific Grand
Pacific Grand Hotel
Hotel Grand Pacific Hotel
Hotel Grand Pacific Victoria
Hotel Grand Pacific Hotel Victoria

Frequently asked questions

What is the cancellation policy at Hotel Grand Pacific?

Hotel Grand Pacific offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Grand Pacific?

As of 24 Mar 2025, prices found for a 1-night stay for 2 adults at Hotel Grand Pacific on 30 Mar 2025 start from AU$253.45, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Grand Pacific?

Yep, Hotel Grand Pacific has a self car park with in/out privileges for CAD 23.00 per night.

Does Hotel Grand Pacific have a pool?

Yep, and guests love it! Hotel Grand Pacific has an indoor pool and a kids' pool.

What luxury perks are available at Hotel Grand Pacific?

Hotel Grand Pacific features a health club, an indoor pool and 1 hot tub.

What makes Hotel Grand Pacific a romantic place to stay?

1 hot tub and a lounge bar, as well as deep-soaking baths and private balconies in the guestrooms, help set the scene for a romantic weekend at Hotel Grand Pacific.

Is Hotel Grand Pacific family-friendly?

You bet! With amenities such as a children's pool and a deli, as well as free infant beds in the guestrooms, it's no surprise that Hotel Grand Pacific is a hit with families.

Are there hot tubs in the rooms at Hotel Grand Pacific?

No, but there are deep-soaking baths in the guestrooms.

Does Hotel Grand Pacific serve breakfast?

You bet, cooked-to-order brekkie is offered daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Hotel Grand Pacific?

No, Hotel Grand Pacific does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Grand Pacific?

Yep, they've got a lounge bar and an onsite restaurant that serves local cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Grand Pacific?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at Hotel Grand Pacific?

Cats and dogs are welcome at Hotel Grand Pacific, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 18 kg per pet.

Hotel Grand Pacific Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1346 out of 1904 reviews
Rating 8 - Good. 377 out of 1904 reviews
Rating 6 - Okay. 112 out of 1904 reviews
Rating 4 - Poor. 36 out of 1904 reviews
Rating 2 - Terrible. 33 out of 1904 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Gagandeep

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I paid for city view room but when i checked in the room it was not city view all i could see was the building front of my room they did change my room but still it was not like it was a city a view.

2/10 Terrible

Rex

Liked: Staff & service
Disliked: Cleanliness, room comfort
The boss a mean guy
Very poor management
Stayed 1 night in Dec 2024

10/10 Excellent

jane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly Recommend
We loved the room, location and the people who helped us. Great stay.
Stayed 1 night in Dec 2024

6/10 Okay

Darren

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Rooms were ok, had to change rooms due to party music way too loud from a conference rooms 3 floors below. Also parking should always be included for hotel guest.a little disappointed in extra fees.
Stayed 1 night in Dec 2024

10/10 Excellent

Laurie

Stayed 1 night in Dec 2024

8/10 Good

Kelli

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The location was great. The hotel is lovely but the room could use an update
Stayed 1 night in Dec 2024

10/10 Excellent

Geoff

Travelled with partner
Very nice
Stayed 2 nights in Dec 2024

10/10 Excellent

rodney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities
We had gotten 3 king suites rooms at the hotel. I’m not sure if other parts of the hotel are newer, but these rooms were very dated and had the hardest beds any of us have ever slept on. Other than that, it’s a great location and the staff were friendly.
Stayed 2 nights in Dec 2024

10/10 Excellent

Giorgia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Jacquie

Stayed 3 nights in Nov 2024

10/10 Excellent

Traci

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in victoria
Stayed 1 night in Dec 2024

10/10 Excellent

Wendy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel has an excellent view of the harbour. It’s fun watching the float planes and ferries of all sizes come and go.
Stayed 1 night in Dec 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay and plan to return soon! The hotel is beautiful, staff are friendly and the beds comfy!
Stayed 1 night in Dec 2024

6/10 Okay

Dale

Travelled with partner
Liked: Property conditions & facilities
We found a spider in our room as soon as we opened the door. The heat didn’t work very well at all. Lucky for us we didn’t spend much time in the room. And also for the price of the room I think parking should be included.
Stayed 2 nights in Dec 2024

10/10 Excellent

Renee

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Will

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous views of downtown Victoria, the harbour and if you're high enough the mountain range off to the east..ish.. Fantastic staff, amicable, accommodating and courteous.
Stayed 4 nights in Dec 2024

6/10 Okay

Jason

Stayed 1 night in Nov 2024

8/10 Good

Amber

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve stayed at this hotel for a few years in a row in December. It’s always lovely and the staff is always great. However this year when we checked in to our room it clearly had not been vacuumed & there was debris all over the floor. And the mattress was hard as a rock. And very uncomfortable. Would stay again but in the renovated newer section with better beds. Pool was great as usual.
Stayed 2 nights in Dec 2024

10/10 Excellent

Michael, Hansville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grand stay. Love this hotel and we’ve stayed at several in the area. Great location across from the ferry and walkable to all the popular locations in town. Clean well kept hotel. Definitely stay here again.
Stayed 1 night in Dec 2024

10/10 Excellent

Arpit

Liked: Cleanliness, staff & service, property conditions & facilities
Good property
Stayed 1 night in Nov 2024

10/10 Excellent

Kelli

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Loved the full recreation centre
Stayed 2 nights in Dec 2024

10/10 Excellent

Jeffrey, Nanaimo

Liked: Cleanliness, staff & service, property conditions & facilities
Gorgeous location, definitely worth an upgrade for a water view here!
Stayed 1 night in Dec 2024

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024