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Marco Polo Hotel

4.0 star property
Family-friendly Dubai hotel in Deira with a full-service spa
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Marco Polo Hotel

Bar (on property)
Concierge desk
Outdoor pool, pool loungers
Exterior
Reception

Reviews

7.0 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Spa
    Spa
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping

Explore the area

Map
Al Muteena Street, Dubai, 25570
  • Al Ghurair Centre
    7 min walk
  • Fish Roundabout
    9 min walk
  • Naif Souq
    3 min drive
  • Dubai (DXB-Dubai Intl.)
    14 min drive

Room options

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Premium bedding
Bidet
Bathrobes
  • 25 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Premium bedding
Bidet
Bathrobes
  • 25 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room

Family Room

Family Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Premium bedding
Bidet
Bathrobes
  • 27 sq m
  • Sleeps 6
  • 2 King Beds

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Sofa bed - single
Premium bedding
Bidet
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Dubai

A family-friendly stay in the heart of Dubai awaits you at Marco Polo Hotel. You'll be 2.5 km (1.6 mi) from Gold Souk and 2.8 km (1.7 mi) from Dubai Creek. Highlights at this Art Deco hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A day of pampering at Health Land Spa can include Swedish massages, Thai massages and body scrubs along with aromatherapy and Ayurvedic treatments. The fine-dining restaurant, The Bombay to Mumbai, serves Indian cuisine and is open for lunch and dinner. Kitakits Kafe & Klubb is the hotel's own bar. Enjoy the nightclub, gym, kids' swimming pool and pool loungers. A meeting room and a business centre are among the business amenities offered. Plus you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Buffet breakfast is available daily between 7:30 AM and 10:30 AM. There's also free valet parking, along with the convenience of car rentals on site. .Attractions within a 10-minute drive of this 4-property class Deira hotel include Dubai World Trade Centre and Dubai Cruise Terminal.

What's nearby

  • Al Ghurair Centre - 7 min walk
  • Naif Souq - 3 min drive
  • City Centre Deira - 4 min drive
  • Gold Souk - 5 min drive
  • BurJuman Mall - 6 min drive

Getting around

  • Salah Al Din Station - 9 min walk
  • Dubai (DXB-Dubai Intl.) - 14 min drive

Restaurants

  • ‪Xiao Wei Yang (Little Lamb) - ‬5 min walk
  • ‪Al Riqqa Restaurant - ‬7 min walk
  • ‪مطعم أربيل العراقي - ‬5 min walk
  • ‪Palm Hotel - ‬1 min walk
  • ‪Montrial Coffe Shop - ‬7 min walk

About this property

Marco Polo Hotel

Family-friendly Dubai hotel in Deira with a full-service spa
Marco Polo Hotel offers its guests a full-service spa, an outdoor pool, and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. A children's pool, a nightclub, and spa services are also featured at the family-friendly Marco Polo Hotel. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 4-star Dubai hotel.

  • 1 building
  • 126 guestrooms or units
  • 6 levels
  • Built in 1997
  • Nightclub
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • 1 conference room
  • Dining venue
Marco Polo Hotel offers 126 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. 22-inch LCD televisions come with cable channels. Bathrooms include a combined bath/shower unit, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Health Land Spa has 6 treatment rooms. Services include Swedish massages, Thai massages, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a steam room.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Languages

Afrikaans, Arabic, English, Filipino, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: AED 25 for adults and AED 25 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Kitakits Kafe & Klubb
  • The Bombay to Mumbai

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • Grab bar near toilet
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa

More

  • 1 building
  • 6 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1997
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 22-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: AED 100
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: AED 100

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Marco Polo Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AED 90 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 15.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AED 25 for adults and from AED 25 for children
  • Early check-in fee: AED 100 (subject to availability)
  • Late check-out fee: AED 100 (subject to availability)
  • Rollaway bed fee: AED 90 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system and eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property uses a grey water recycling system and eco-friendly cleaning products. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Marco Polo Dubai
Marco Polo Hotel
Marco Polo Hotel Dubai
Marco Polo Dubai
Marco Polo Hotel Hotel
Marco Polo Hotel Dubai
Marco Polo Hotel Hotel Dubai

Frequently asked questions

What is the cancellation policy at Marco Polo Hotel?

Marco Polo Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Marco Polo Hotel?

As of 14 Nov 2024, prices found for a 1-night stay for 2 adults at Marco Polo Hotel on 17 Nov 2024 start from AU$144.22, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Marco Polo Hotel?

Yep, Marco Polo Hotel has a free self car park and free valet parking.

Are there any beaches close to Marco Polo Hotel?

The closest beach to Marco Polo Hotel is Kite Beach (15.7 km).

Is there a spa on site at Marco Polo Hotel?

Yep, Health Land Spa is available for guests. You'll enjoy heaps of services like body scrubs and body treatments, as well as Swedish massages.

Does Marco Polo Hotel have a pool?

Marco Polo Hotel has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Marco Polo Hotel?

Marco Polo Hotel features a full-service spa, a nightclub and an outdoor pool. All guestrooms come with premium bedding and 24-hour room service.

What makes Marco Polo Hotel a romantic place to stay?

A lounge bar and 24-hour room service, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Marco Polo Hotel.

Is Marco Polo Hotel family-friendly?

You bet! With amenities such as a children's pool, babysitting services and laundry facilities, it's no surprise that Marco Polo Hotel is a hit with families.

Does Marco Polo Hotel serve breakfast?

You bet, buffet breakfast is offered daily between 7:30 AM and 10:30 AM.

Is there a free airport shuttle available at Marco Polo Hotel?

No, Marco Polo Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Marco Polo Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Marco Polo Hotel?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Marco Polo Hotel?

No, pets and service animals are not allowed.

Marco Polo Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 139 out of 610 reviews" "
Rating 8 - Good. 224 out of 610 reviews" "
Rating 6 - Okay. 118 out of 610 reviews" "
Rating 4 - Poor. 58 out of 610 reviews" "
Rating 2 - Terrible. 71 out of 610 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

6.0/10

Amenities

7.0/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

10/10 Excellent

Abdul

Stayed 1 night in May 2024

2/10 Terrible

Tanimu

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024

6/10 Okay

Alamgir, New York

Liked: Staff & service
Don’t like the room smell
Stayed 1 night in Feb 2024

4/10 Poor

Ronald

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Calcutta Hotel in Dubai
Not up to Marco Polo standard, over priced, under delivery, extremely dated, seems to be focused on India
Stayed 1 night in Feb 2024

8/10 Good

Adel

Business traveller
Liked: Staff & service
Thank you Zahraa customer relation she is very friendly helpful
Stayed 6 nights in Jan 2024

2/10 Terrible

Ali

Stayed 1 night in Dec 2023

6/10 Okay

Verified traveller

Business traveller
fine
it was fine
Stayed 4 nights in Oct 2023

2/10 Terrible

Ahmed

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Lack of cleanliness & unsanitary. Definitely not family friendly. 3 nightclubs inside the hotel with no security checking who’s coming in/out. In a very shady part of Dubai. DO NOT GET TRICKED BY THE PICTURES OR THE REVIEWS, DO NOT BOOK THIS HOTEL!!!
Stayed 7 nights in Aug 2023

6/10 Okay

Amer

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The Spot of this Hotel is good but the hotel smell is Bad and the Roomes is very normal
Stayed 4 nights in Mar 2023

2/10 Terrible

Fetum

Business traveller
Disliked: Cleanliness, property conditions & facilities
Bathroom need to be cleaned extra extra extra more !!!
Stayed 1 night in Feb 2023

6/10 Okay

Prem Anand K

Liked: Cleanliness
Disliked: Property conditions & facilities
Not so good. Was allocated a Room on first floor directly above a discotheque which played extremely loud music right through the night.
Stayed 2 nights in Jan 2023

4/10 Poor

Michael

8/10 Good

Mohsen, Rochester

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staffs
Stayed 2 nights in Nov 2022

6/10 Okay

Sayed

Liked: Cleanliness
Stayed 1 night in Sep 2022

10/10 Excellent

MAJID

Business traveller
Liked: Staff & service, property conditions & facilities
Price is good and affordable
Stayed 1 night in May 2022

10/10 Excellent

mohamed

Stayed 3 nights in May 2022

2/10 Terrible

Hassan

Stayed 1 night in May 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exlent
Stayed 5 nights in May 2022

2/10 Terrible

Nelson

Disliked: Property conditions & facilities
Nothing to ride home especially being a so called 4 star hotel. Honestly,this is even worse for a 1 star hotel.
Stayed 13 nights in Apr 2022

2/10 Terrible

Mohammed

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Apr 2022

2/10 Terrible

Janki

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Its basic hotel. I would not count as Four stars. Its there star rated .Middle management not helfull as expected. Definitely not Four star . Area is not so impressive. Hotel have few night clubs and its not suitable for families. Very noisy at nights .
Stayed 4 nights in Mar 2022

10/10 Excellent

mohamed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2022

2/10 Terrible

Abdulahi

Liked: Property conditions & facilities
To be honest I enjoyed my stay there but when it come to dealing your client not so great. Guess they need some more experience and more approachable. They some good stuffs others not so.
Stayed 1 night in Mar 2022

2/10 Terrible

Fadi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

2/10 Terrible

JABED ISLAM

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst Hotel In Dubai!
This Is One of The Worst Hotel I Ever Stayed In Dubai. This Hotel Is Completely A Back-Dated Hotel In Dubai!!! It’s My Bad Luck In Dubai That I Chose This Hotel To Stay With My Wife :( It’s Room Is Very Untidy, Nasty and Smelly. The Floor Carpet of The Room Is Mouldy and Dusty Which Caused Allergic Problems (Cold, Flu and Itching) To Me and My Wife For Which We Had To Change Our Hotel. Guys, Trust Me That, This Hotel Can Easily Make A Healthy Person Sick and Pissed off. This Means That, You Will Enter Into The Hotel With A Good Health and Later On You Will Leave The Hotel With A Bad Health Condition. This Is The Culprit Hotel Which Can Ruin Your Entire Trip-Entertainment. Moreover, The Basin and Other Fixtures In The Toilet Are Broken and Partly Damaged. The House-Keeping Staffs Do Not Clean The Room Properly and Even They Do Not Care To Clean The Carpet With Vacuum Machine Regularly. Finally, The Staffs of This Hotel Are Not Well-Mannered and They Are Very Unhelpful. They Don’t Care of Their Guests. Please Don’t Stay In This Hotel By Spending Your Hardworking-Earned Money!!!
Stayed 10 nights in Jan 2022