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Carte Hotel San Diego Downtown, Curio Collection by Hilton

4.0 star property
Hotel with a health club, near Seaport Village
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Carte Hotel San Diego Downtown, Curio Collection by Hilton

Breakfast, lunch and dinner served
Breakfast, lunch and dinner served
Exterior
Outdoor pool, pool cabanas (surcharge), pool loungers
In-room safe, desk, blackout curtains, iron/ironing board

Reviews

8.6 out of 10

Excellent

Guests liked:

Clean rooms, comfy beds, friendly staff

Popular amenities

  • Hot tub
    Hot tub
  • Pool
    Pool
  • Bar
    Bar
  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available

Explore the area

Map
401 W Ash Street, San Diego, CA, 92101
  • Waterfront Park
    6 min walk
  • San Diego Civic Theatre
    8 min walk
  • Maritime Museum of San Diego
    10 min walk
  • San Diego, CA (SAN-San Diego Intl.)
    9 min drive

Room options

View all photos for Room, 1 King Bed, City View

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, City View

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
Pet friendly
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Hearing)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds (Hearing)

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Corner (Roll-In Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible, Corner (Roll-In Shower)

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
Pet friendly
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Accessible (Roll-In Shower)

55-inch LCD TV with premium TV channels, TV, pay films

Junior Suite, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
Pet friendly
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, City View (Hearing)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible, City View (Hearing)

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
Pet friendly
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, City View (High Floor)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, City View (High Floor)

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
Coffee/tea maker
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, City View

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, City View

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
Pet friendly
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Corner

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Corner

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
Pet friendly
  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (High Floor)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds (High Floor)

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
Coffee/tea maker
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
Coffee/tea maker
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (High Floor)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed (High Floor)

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
Pet friendly
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View (High Floor)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, City View (High Floor)

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
Pet friendly
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, City View

55-inch LCD TV with premium TV channels, TV, pay films

Junior Suite, 1 King Bed, City View

Highlights

Separate sitting area
Air conditioning
Fridge
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
  • 72 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
Pet friendly
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Bathtub)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds (Bathtub)

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, City View (Bathtub)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, City View (Bathtub)

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
Pet friendly
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
Pet friendly
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
Pet friendly
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, City View (Hearing)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, City View (Hearing)

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
Pet friendly
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, City View

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
Iron/ironing board
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
The Westin San Diego Bayview
Pool
Hot tub
Spa
Free airport shuttle
4.2 out of 5, Very good, (1006)
The price is AU$1,179
for 1 night
includes taxes & fees
6 Dec - 7 Dec
The Westin San Diego Bayview

About the area

San Diego

At Carte Hotel San Diego Downtown, Curio Collection by Hilton you'll be within a 20-minute stroll of Seaport Village and San Diego Convention Center. Highlights at this hotel include a restaurant, an outdoor swimming pool and a gym. .The seafood restaurant, Watercolors, is open for breakfast, lunch and dinner. Above Ash is the hotel's own rooftop bar. Enjoy the gym, Hot tub, sauna and pool cabanas. 1200 square feet (111 square metres) of event facilities include 2 meeting rooms and conference space. Other amenities include free Wi-Fi in public areas and a snack bar/deli. Cooked-to-order breakfast is available daily between 7:00 AM and 10:00 AM. There's also the convenience of valet parking. .With a stay at this 4-property class Downtown San Diego hotel, you'll be 3.2 km (2 mi) from Balboa Park and 3.4 km (2.1 mi) from San Diego Zoo.

What's nearby

  • Port of San Diego - 11 min walk - 1.0 km
  • Seaport Village - 16 min walk - 1.4 km
  • San Diego Convention Center - 19 min walk - 1.6 km
  • Balboa Park - 4 min drive - 3.9 km
  • San Diego Zoo - 4 min drive - 3.9 km

Getting around

  • Courthouse Station - 5 min walk
  • San Diego Santa Fe Depot - 7 min walk
  • San Diego, CA (SAN-San Diego Intl.) - 9 min drive

Restaurants

  • ‪Extraordinary Desserts - ‬2 min walk
  • ‪Craft & Commerce - ‬4 min walk
  • ‪King and Queen Cantina - ‬4 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪False Idol - ‬4 min walk

About this property

Carte Hotel San Diego Downtown, Curio Collection by Hilton

Hotel with a health club, near Seaport Village
As a guest of Carte Hotel San Diego Downtown, Curio Collection by Hilton, you'll find an outdoor pool, a health club, Access to hot tub, and a sauna. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 1200 square feet (111 square metres) and includes conference space. A rooftop terrace, multilingual staff, and concierge services are also featured at the business-friendly Carte Hotel San Diego Downtown, Curio Collection by Hilton. For a fee, parking is available.

This 4-star San Diego hotel is smoke free.

  • 246 guestrooms or units
  • 1200 sq ft of conference space
  • 111 sq. m of conference space
  • Deli
  • Terrace on the roof
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Carte Hotel San Diego Downtown, Curio Collection by Hilton offers 246 accommodations with a safe and coffee/tea makers. 55-inch LCD televisions come with pay-per-view films.

Bathrooms include baths or showers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Languages

Arabic, English, French, German, Italian, Korean, Serbian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Covered valet parking on site (USD 65 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 15 to 30 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Above Ash
  • Watercolors

Family friendly

  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • 1,200 square feet of conference space
  • 2 meeting rooms

Outdoors

  • Pool cabanas (surcharge)
  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 75
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 33.81 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15 to 30 for adults and USD 0 to 10 for children
  • Valet parking fee: USD 65 per night (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 75 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Carte Hotel San Diego Downtown Curio Collection Hilton Winona
Carte Hotel San Diego Downtown Curio Collection Hilton
Carte San Diego Downtown Curio Collection Hilton Winona
Carte San Diego Downtown Curio Collection Hilton
Carte Hotel San Diego Downtown Curio Collection Hilton Winona
Carte Hotel San Diego Downtown Curio Collection Hilton
Carte San Diego Downtown Curio Collection Hilton Winona
Carte Hotel San Diego Downtown Curio Collection by Hilton
Carte Hotel San Diego Downtown, Curio Collection by Hilton Hotel
Hotel Carte Hotel San Diego Downtown, Curio Collection by Hilton
Carte Hotel San Diego Downtown, Curio Collection by Hilton Hotel
Carte Hotel San Diego Downtown Curio Collection by Hilton

Frequently asked questions

What is the cancellation policy at Carte Hotel San Diego Downtown, Curio Collection by Hilton?

Carte Hotel San Diego Downtown, Curio Collection by Hilton offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Carte Hotel San Diego Downtown, Curio Collection by Hilton?

As of 22 Nov 2024, prices found for a 1-night stay for 2 adults at Carte Hotel San Diego Downtown, Curio Collection by Hilton on 2 Dec 2024 start from AU$257.18, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Carte Hotel San Diego Downtown, Curio Collection by Hilton?

Yep, Carte Hotel San Diego Downtown, Curio Collection by Hilton has covered valet parking with in/out privileges for USD 65 per night.

Are there any beaches close to Carte Hotel San Diego Downtown, Curio Collection by Hilton?

The closest beach to Carte Hotel San Diego Downtown, Curio Collection by Hilton is Mission Beach (9.9 km).

Does Carte Hotel San Diego Downtown, Curio Collection by Hilton have a pool?

Carte Hotel San Diego Downtown, Curio Collection by Hilton has an outdoor pool. Grab your bathers and lounge poolside while enjoying in a cabana and on a lounger.

What luxury perks are available at Carte Hotel San Diego Downtown, Curio Collection by Hilton?

Carte Hotel San Diego Downtown, Curio Collection by Hilton features a health club, an outdoor pool and 1 hot tub.

Does Carte Hotel San Diego Downtown, Curio Collection by Hilton serve breakfast?

Yeah, cooked-to-order brekkie is offered daily between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Carte Hotel San Diego Downtown, Curio Collection by Hilton?

No, Carte Hotel San Diego Downtown, Curio Collection by Hilton does not offer an airport shuttle service.

Is there a bar or restaurant at Carte Hotel San Diego Downtown, Curio Collection by Hilton?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Carte Hotel San Diego Downtown, Curio Collection by Hilton?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Carte Hotel San Diego Downtown, Curio Collection by Hilton Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 637 out of 1005 reviews" "
Rating 8 - Good. 170 out of 1005 reviews" "
Rating 6 - Okay. 88 out of 1005 reviews" "
Rating 4 - Poor. 52 out of 1005 reviews" "
Rating 2 - Terrible. 58 out of 1005 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

JOSHUA M

Travelled with group
Liked: Cleanliness, staff & service, amenities
Nice clean hotel. Our shower leaked all over the floor. We reported it daily. Had 3 different maintenance workers come. Was never fixed. Wasn’t a huge deal but an inconvenience for sure. Was a bit suprised they didn’t even offer is a free breakfast or drink at the bar for all the mess.
Stayed 2 nights in Aug 2024

10/10 Excellent

Rizwaan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk was very awesome and very professional.
Stayed 5 nights in Aug 2024

8/10 Good

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a nice property. Biggest downside was location—very few food options in the neighborhood. Hotel restaurant was just so-so. Also, junk fees added in to total cost— said they were for use of hotel and pool.
Stayed 1 night in Aug 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024

10/10 Excellent

samir

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 1 night in Aug 2024

10/10 Excellent

Nour

Travelled with family
Liked: Property conditions & facilities, room comfort
BEST HOTEL EVER
Amazing hotel the best one I’ve stayed at in San Diego. Will definitely be going back
Stayed 2 nights in Aug 2024

10/10 Excellent

Kameron

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is very nice I recommend for anyone that wants a San Diego experience and it’s pretty affordable
Stayed 2 nights in Aug 2024

10/10 Excellent

Fatima

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Daryl

Good
Stayed 2 nights in Aug 2024

4/10 Poor

Angeliki

Business traveller, Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Aug 2024

8/10 Good

Robert Santos

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Carte Hotel almost 5 stars.
Great hotel. Friendly staff and clean room. The only reason for the 4 stars was that the AC wasn’t the best. Thermostat read 68 degrees but the room was hot. It was kinda uncomfortably hot.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jennifer, Valencia

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall we had a great stay , all staff were very accommodating.
Stayed 2 nights in Aug 2024

10/10 Excellent

Massimo

Travelled with partner
Liked: Staff & service, property conditions & facilities
Excellent hotel, walking distance to the harbour and Little Italy.
Stayed 3 nights in Aug 2024

10/10 Excellent

Victor

Stayed 2 nights in Aug 2024

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome view.
Stayed 1 night in Aug 2024

10/10 Excellent

Cristian

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The shlwers were beautiful and the sraff was very accommodating. Thanks you for opening iur bottle of wine at 1 am and serving us a drink at 11. Keep it up everybody. Youre all great and need a raise for the level of hospitality you gave. My only regret is not leaving a tip for the cleaning staff because i didn't carry cash at the moment. 5 stars.
Stayed 2 nights in Aug 2024

10/10 Excellent

enrique

Liked: Cleanliness, amenities, property conditions & facilities
Love this property!
Stayed 7 nights in Aug 2024

10/10 Excellent

Donato

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 1 night in Aug 2024

2/10 Terrible

Bradley

Disliked: Cleanliness, staff & service, property conditions & facilities
Don’t advertise you’re pet friendly then charge people $125 a night for having a service dog. Especially when you know your guests reservation is non refundable, this is a scam and should be considered fraud
Stayed 2 nights in Jul 2024

8/10 Good

Cynthia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overall we enjoyed our stay at Carte hotel. This was our third time staying here. We love the style of the hotel, the pool and the location. The staff member who checked us in upgraded us to a corner room which we appreciated and loved. Once in our room, on the 12th floor, I went to look for ice. I walked the entire level without seeing the machine. What I did see however was a giant gap in the wall next to the elevators. I mentioned this to the employee who texted me about our stay who was not aware of the missing machine. Her response was to go to any of the other levels to use their machines. I thought that was disappointing. I was also not pleased with the tone of one of the valets. He had an attitude and spoke in a demeaning manner. One of the front desk employees was also rude when we asked to get something from our bag in storage, but forgot the slip. This was annoying when the other employee was so kind and had no problem with us going to grab what we needed. We enjoyed our evening at the rooftop restaurant where we had coffee and dessert. Our waitress was so kind and we enjoyed her personality. The pool was enjoyable to read and relax, but the constant weight lifters dropping the heavy weight at the connecting gym was a little annoying. Overall we enjoy the hotel and may return in the future with friendlier interactions with some of the staff.
Stayed 1 night in Aug 2024

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff!!!! Would recommend.
Stayed 2 nights in Aug 2024

6/10 Okay

vanessaelena

Travelled with family
Liked: Cleanliness, staff & service
Fun!
The hotel is very accommodating and staff is friendly. There is a lot of activities to do on the daily and we love it, it is the second time we stay with our kids. The only down fall this stay was that we were at the bottom floor and the room above us was very active and it was hard to sleep in. The pillows are not very comfy and we needed a couple extra to make our bed a bit more comfortable. But regardless we love the amenities the hotel has to offer and the lake that it’s to die for with the view so we will continue to go.
Stayed 2 nights in Aug 2024

10/10 Excellent

Latanya

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, only complaint is that the newly erected building next door blocks the sun from the pool, but that's obviously not their fault. I'll still be returning for sure.
Stayed 4 nights in Aug 2024

10/10 Excellent

Jennifer

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel! I loved staying here!
Stayed 1 night in Jul 2024

8/10 Good

Michael

Stayed 2 nights in Aug 2024