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Homewood Suites by Hilton San Diego Downtown/Bayside

3.5 star property
Hotel with free breakfast, near San Diego Convention Center
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Homewood Suites by Hilton San Diego Downtown/Bayside

Studio Suite, 1 King Bed, Non Smoking, Harbour View | View from room
Outdoor pool
Exterior
Free daily buffet breakfast
Reception

Reviews

8.4 out of 10

Very good

Popular amenities

  • Breakfast included
  • Pool
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Bar
    Bar
  • Parking available
    Parking available

Explore the area

Map
2137 Pacific Highway, San Diego, CA, 92101
  • Waterfront Park
    3 min walk
  • Maritime Museum of San Diego
    9 min walk
  • B Street Cruise Ship Terminal
    13 min walk
  • San Diego, CA (SAN-San Diego Intl.)
    7 min drive

Room options

View all photos for Studio Suite, 1 King Bed, Non Smoking (Essential)

In-room safe, blackout curtains, free cots/infant beds, free WiFi

Studio Suite, 1 King Bed, Non Smoking (Essential)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for 1 King 1 Bedroom Suite

In-room safe, blackout curtains, free cots/infant beds, free WiFi

1 King 1 Bedroom Suite

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Non Smoking (2 Bath)

In-room safe, blackout curtains, free cots/infant beds, free WiFi

Suite, 2 Bedrooms, Non Smoking (2 Bath)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 75 sq m
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Non Smoking, Harbour View

In-room safe, blackout curtains, free cots/infant beds, free WiFi

Studio Suite, 1 King Bed, Non Smoking, Harbour View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 37 sq m
  • Harbour view
  • Sleeps 4
  • 1 King Bed

View all photos for 2 Queen 1 Bedroom Suite

In-room safe, blackout curtains, free cots/infant beds, free WiFi

2 Queen 1 Bedroom Suite

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 53 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Non Smoking (Essential)

In-room safe, blackout curtains, free cots/infant beds, free WiFi

Studio, 2 Queen Beds, Non Smoking (Essential)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 King Hearing Accessible Studio

Bathroom shower

1 King Hearing Accessible Studio

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for 2 Queen 1 Bedroom Suite Hearing Accessible Tub

Full-sized fridge, microwave, stovetop, dishwasher

2 Queen 1 Bedroom Suite Hearing Accessible Tub

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed

In-room safe, blackout curtains, free cots/infant beds, free WiFi

Studio Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • Sleeps 4
  • 1 King Bed

View all photos for 2 Bedroom Suite Hearing Accessible Tub

In-room safe, blackout curtains, free cots/infant beds, free WiFi

2 Bedroom Suite Hearing Accessible Tub

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for 2 Queen 1 Bedroom Hearing Accessible

Full-sized fridge, microwave, stovetop, dishwasher

2 Queen 1 Bedroom Hearing Accessible

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 King 1 Bedroom Hearing Accessible

In-room safe, blackout curtains, free cots/infant beds, free WiFi

1 King 1 Bedroom Hearing Accessible

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Shower, free toiletries, towels

Suite, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 58 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Accessible, Non Smoking (Hearing)

In-room safe, blackout curtains, free cots/infant beds, free WiFi

Studio, 2 Queen Beds, Accessible, Non Smoking (Hearing)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

In-room safe, blackout curtains, free cots/infant beds, free WiFi

Studio, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • Sleeps 6
  • 2 Queen Beds

View all photos for 1 King Accessible Roll-in Shower Studio

In-room safe, blackout curtains, free cots/infant beds, free WiFi

1 King Accessible Roll-in Shower Studio

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property - evening/night
Hilton Garden Inn San Diego Downtown/Bayside
Pool
Hot tub
Pet-friendly
Free WiFi
4.2 out of 5, Very good, (1026)
The price is AU$342
for 1 night
includes taxes & fees
18 Nov - 19 Nov
Hilton Garden Inn San Diego Downtown/Bayside

About the area

San Diego

Homewood Suites by Hilton San Diego Downtown/Bayside puts you in the centre of San Diego, 2.5 km (1.5 mi) from San Diego Convention Center and 3 km (1.9 mi) from Petco Park. Highlights at this hotel include a restaurant, an outdoor swimming pool and a complimentary breakfast. .The restaurant, Bayside Kitchen + Bar, is open for breakfast, lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Added amenities include free Wi-Fi in public areas, a gym and a snack bar/deli. There's also the convenience of valet parking. .With a stay at this 3.5-property class Downtown San Diego hotel, you'll be 3.3 km (2 mi) from San Diego Zoo and 4.4 km (2.7 mi) from Balboa Park.

What's nearby

  • B Street Cruise Ship Terminal - 13 min walk
  • San Diego Convention Center - 3 min drive
  • Petco Park - 3 min drive
  • Balboa Park - 4 min drive
  • San Diego Zoo - 5 min drive

Getting around

  • County Center - Little Italy Station - 8 min walk
  • San Diego Santa Fe Depot - 16 min walk
  • San Diego, CA (SAN-San Diego Intl.) - 7 min drive

Restaurants

  • ‪Jack in the Box - ‬6 min walk
  • ‪Kettner Exchange - ‬4 min walk
  • ‪Salt & Straw - ‬9 min walk
  • ‪Fillipi's Pizza Grotto - ‬8 min walk
  • ‪Morning Glory - ‬9 min walk

About this property

Homewood Suites by Hilton San Diego Downtown/Bayside

Hotel with free breakfast, near San Diego Convention Center
Homewood Suites by Hilton San Diego Downtown/Bayside offers its guests an outdoor pool and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi and wired Internet are free in public spaces.

A business centre, 6 meeting rooms, and coworking spaces are available. Event space at this hotel measures 7346 square feet (682 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at Homewood Suites by Hilton San Diego Downtown/Bayside. For a fee, parking is available.

This 3.5-star San Diego hotel is smoke free.

  • 160 guestrooms or units
  • 6 levels
  • Conference rooms
  • 7346 sq ft of conference space
  • 682 sq. m of conference space
  • Built in 2016
  • Buffet breakfast (free)
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Terrace
  • Outdoor picnic space
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Homewood Suites by Hilton San Diego Downtown/Bayside offers 160 accommodations with MP3 docking stations and a safe. This accommodation offers separate sitting areas. Accommodation at this 3.5-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Flat-screen televisions are featured in guestrooms. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Covered valet parking on site (USD 55 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Restaurants on site

  • Bayside Kitchen + Bar

Family friendly

  • Free cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 6 meeting rooms
  • 7,346 square feet of conference space
  • Business centre
  • Coworking space

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels
  • MP3 dock

Food and drink

  • Cookware, dishware, and utensils
  • Dishwasher
  • Free bottled water
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay, plus a deposit of USD 125.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 55 per night (in/out privileges)
  • Pet deposit: USD 125.00 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Homewood Suites Hilton San Diego Downtown/Bayside Hotel
Homewood Suites Hilton Downtown/Bayside Hotel
Homewood Suites Hilton San Diego Downtown/Bayside
Homewood Suites Hilton Downtown/Bayside
Homewood Suites Hilton San Diego Downtown Hotel
Homewood Suites Hilton San Diego Downtown
Homewood Suites by Hilton San Diego Downtown/Bayside
Homewood Suites Hilton San Diego Downtown/Bayside
Homewood Suites Hilton Downtown/Bayside
Hotel Homewood Suites by Hilton San Diego Downtown/Bayside
Homewood Suites by Hilton San Diego Downtown
Homewood Suites Hilton San Diego Downtown/Bayside Hotel
Homewood Suites Hilton Downtown/Bayside Hotel
Homewood Suites by Hilton San Diego Downtown/Bayside San Diego
Homewood Suites By Hilton San Diego Dt
Homewood Suites Hilton Bayside

Frequently asked questions

What is the cancellation policy at Homewood Suites by Hilton San Diego Downtown/Bayside?

Homewood Suites by Hilton San Diego Downtown/Bayside offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Homewood Suites by Hilton San Diego Downtown/Bayside?

As of 4 Nov 2024, prices found for a 1-night stay for 2 adults at Homewood Suites by Hilton San Diego Downtown/Bayside on 22 Nov 2024 start from AU$334.41, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Homewood Suites by Hilton San Diego Downtown/Bayside?

Yep, Homewood Suites by Hilton San Diego Downtown/Bayside has covered valet parking with in/out privileges for USD 55 per night.

Are there any beaches close to Homewood Suites by Hilton San Diego Downtown/Bayside?

The closest beach to Homewood Suites by Hilton San Diego Downtown/Bayside is Mission Beach (9 km).

Does Homewood Suites by Hilton San Diego Downtown/Bayside have a pool?

Homewood Suites by Hilton San Diego Downtown/Bayside has an outdoor pool.

Is Homewood Suites by Hilton San Diego Downtown/Bayside family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Homewood Suites by Hilton San Diego Downtown/Bayside is a hit with families.

Does Homewood Suites by Hilton San Diego Downtown/Bayside serve breakfast?

You bet, visitors are hooked on the free buffet brekkie here! Offered on weekdays between 6:00 AM and 9:00 AM and on weekends from 6:00 AM to 10:00 AM, this is the perfect place to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Homewood Suites by Hilton San Diego Downtown/Bayside?

No, Homewood Suites by Hilton San Diego Downtown/Bayside does not offer an airport shuttle service.

Is there a bar or restaurant at Homewood Suites by Hilton San Diego Downtown/Bayside?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Homewood Suites by Hilton San Diego Downtown/Bayside?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Homewood Suites by Hilton San Diego Downtown/Bayside Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 582 out of 1016 reviews" "
Rating 8 - Good. 194 out of 1016 reviews" "
Rating 6 - Okay. 122 out of 1016 reviews" "
Rating 4 - Poor. 66 out of 1016 reviews" "
Rating 2 - Terrible. 52 out of 1016 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Goro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Thomas

Stayed 1 night in Jul 2024

6/10 Okay

Rob

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Housekeeping came once in 5 days.
Stayed 6 nights in Jul 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location… terrible sound proofing
Well the good thing about this property is the location. Now the other things… the state of the room is run down. The wallpaper is coming off the walls, rug is separating, sliding door was off it’s tracks so wouldn’t fully close. Tub enamel was missing, light switches weren’t clean and full of black finger marks, boogers were on the walls, ‘fabric’ headboard had marks all over it and the previous guest hair was everywhere. The lack of soundproofing was evident. Whenever the a neighbouring guest would flush the toilet or take a shower, the sound was similar to a waterfall entering your room. And then there is the thumping from guest above… all day, all night, banging, jumping. One night we had to call to the front desk as the room below was having a party and the ‘Woohooo’ and music went well into the early morning. Breakfast… well for what you had to fight your way for was pretty dismal. Guests would fill there bags with all the pastries from the cabinets, take anything they could really. Only milk that was available for coffee was oat milk as nothing was getting refilled. Parking… no self parking, mandatory $55 valet so remember factor that into your budget. Check out… there was no ‘how was your stay’. We went up to the desk, said that we were checking out, asked our room number and all the gentleman said was ‘ok’ and he turned away. Won’t be staying here again, nope.
Stayed 7 nights in Jul 2024

2/10 Terrible

Rosio

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
i was very disappointed and this was my first time staying at a hilton no greeting when arriving check in was akward nothing friendly chair ripped couch stained and we stayed in a suite water in shower would be sitting while showering and the pool was tiny and not that clean the whole hotel seemed dirty on the floor in lobby , elevator and walk ways trash i woke up with a swollen eye last day maybe because of dirty blankets i was not happy with my stay best thing was my coffee in the morning and location
Stayed 2 nights in Aug 2024

10/10 Excellent

Husam

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in May 2024

8/10 Good

Yenissie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Aug 2024

10/10 Excellent

julio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property with friendly staff.
Stayed 2 nights in Jul 2024

6/10 Okay

Rita

Disliked: Staff & service
Parking is expensive.
Stayed 4 nights in Jul 2024

2/10 Terrible

Steve J

Stayed 7 nights in Jul 2024

10/10 Excellent

Tsige

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for families
Stayed 4 nights in Jul 2024

8/10 Good

Doriza G.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

6/10 Okay

Debra

Travelled with family and small children
Disliked: Cleanliness, staff & service
The garbage cans in the front of the hotel were full and over-flowing. The ATM machine was broken the entire three days of our visit, even though we alerted them. The dining area was too small for the number of people and I urged them to open the doors to the outdoor dining area. The staff seemed disinterested in our concerns. Additionally I left something behind and although I've called twice, no one has been responsive to my request. I paid for 3 large rooms for 3 nights. I will never return.
Stayed 3 nights in Jul 2024

6/10 Okay

Dalene

Travelled with family and small children
The data breach hit this property hard. When checking in I had to be escorted to my room as keys didn’t work in elevator or room door. This was for a couple of days and then they could only provide me with one key. Don’t get too hyped for breakfast. Not hot. Bread items were not fresh - even some hard. There was mold stains in the shower, peeling wallpaper in the bathroom. It even a scrub pad in the kitchen. I was there for work and valet was slow to bring car, was late to arrive at work the one day I had a car. Uber drivers do not a have a clear direction for pick up or drop offs - but that’s a whole other story. For the price I paid and past stays for same type of properties I expected better. Their employees are not happy and voiced this to me - more than one. Never have I ever had that happen in 25 years of travel for business. Makes a person wonder what’s really happening here.
Stayed 6 nights in Jul 2024

10/10 Excellent

Ehdie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel. Usually I give all 5s but this time sadly, there was quite a bit of fresh mold in my shower. Ive stayed here multiple times and this is the first and I hope the only. Otherwise. Great place. Just wish the prices weren’t hiked because of events.
Stayed 2 nights in Jul 2024

10/10 Excellent

Ivonne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the beach and little Italy
Stayed 1 night in Jul 2024

8/10 Good

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You are able to walk to certain restaurants and stores.
Stayed 3 nights in Jul 2024

6/10 Okay

Elizabeth

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I enjoyed the hotel itself but there were many employees that made things unpleasant, rude, talking about people at the front desk, the manager making a scene at the desk degrading a guest. I called the gemeral maanger twice and I finally got a call back, however I did not hear from him for days after I left two messages. I had to find a way to give my complaint, filed one, never heard back from them, to call again to wait on hold to tell a company about the staff members that in my observation of them, they shouldn't be working in customer service. Mind you I want nothing from this, only to alert the company of the staff members who made this a bad experience otherwise a great hotel and I would have stayed there again but I do not need to spend my money somewhere and get treated like dirt. 2 people make a bad bunch.
Stayed 5 nights in Jul 2024

10/10 Excellent

Forte Don

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Jared

Stayed 1 night in Jul 2024

10/10 Excellent

Katie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, convenient, nice place to stay that is near main attractions.
Stayed 4 nights in Jul 2024

10/10 Excellent

Erwina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and guest rooms were fantastic however we were only given one key card for each room we reserved. They said their system was down and it was disappointing that it wasn’t fixed right away. The parking also was disappointing as it was a third party that charges ridiculous price.
Stayed 2 nights in Jul 2024

6/10 Okay

Guillermo

Business traveller, Travelled with partner
Key issues Hilton corporation Should be better prepare for any security issues Feel bad for staff
Stayed 1 night in Jul 2024

8/10 Good

Gurinder

Travelled with family
Liked: Cleanliness, property conditions & facilities
Overall property was good walkable distance to little Italy and easy access to highways to beaches, parks outlets. Only issues we had was how expensive parking was for valet and we only had one key card due to BSOD IT outage and they couldn't figure out problem even 3 days later. The breakfast is ok, but low quality food and long waits on bread toaster since they only have one, recommend buy a few more. Beds are ok not the most comfortable, like the big shower and kitchen facility. Kids enjoyed foosball and ping pong in lobby.
Stayed 3 nights in Jul 2024

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, clean suite. Disappointed with the breakfast.
Stayed 3 nights in Jul 2024