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Candeo Hotels Tokyo Shimbashi

3.0 star property
Hotel with a full-service spa, near Hamarikyu Gardens

Photo gallery for Candeo Hotels Tokyo Shimbashi

Lobby sitting area
Property amenity
Property amenity
Property amenity
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Spa
  • 24/7 front desk
  • Air conditioning
  • Laundry
  • Free WiFi

Explore the area

Map
3-6-8 Shimbashi, Minato-ku, Tokyo, Tokyo, 105-0004
  • Hibiya Park
    ‪8 min walk‬
  • Hamarikyu Gardens
    ‪12 min walk‬
  • Ginza Six
    ‪13 min walk‬
  • Tokyo (HND-Haneda)
    ‪25 min drive‬

Room options

View all photos for Corner Twin Room for 3 adults, Non Smoking

Premium bedding, free WiFi, bed sheets

Corner Twin Room for 3 adults, Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Premium bedding
Sofa bed
Shower/bath combination
Private bathroom
  • 20 sq m
  • Sleeps 5
  • 2 Single Beds

View all photos for Corner Twin Room, Non Smoking

Premium bedding, free WiFi, bed sheets

Corner Twin Room, Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Premium bedding
Shower/bath combination
Private bathroom
Hairdryer
  • 20 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Twin Room, Non Smoking

Twin Room, Non Smoking

Twin Room, Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Premium bedding
Shower/bath combination
Private bathroom
Hairdryer
  • 18 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Double Room, Non Smoking (1 Person)

Premium bedding, free WiFi, bed sheets

Double Room, Non Smoking (1 Person)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Premium bedding
Shower/bath combination
Private bathroom
Hairdryer
  • 15 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for King Room, Non Smoking

King Room, Non Smoking

King Room, Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Premium bedding
Shower/bath combination
Private bathroom
Hairdryer
  • 17 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room, Non Smoking

Premium bedding, free WiFi, bed sheets

Double Room, Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Premium bedding
Shower/bath combination
Private bathroom
Hairdryer
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Run of House, Non Smoking

Premium bedding, free WiFi, bed sheets

Run of House, Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Premium bedding
Shower/bath combination
Private bathroom
Hairdryer
  • 15 sq m
  • Sleeps 2
  • 1 Single Bed

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About the area

Tokyo

Candeo Hotels Tokyo Shimbashi puts you in the heart of Tokyo, within a 20-minute stroll of Hamarikyu Gardens and Tokyo Tower. Highlights at this hotel include a full-service spa and in-room free WiFi. .This hotel has free WiFi in public areas, a 24-hour front desk and dry cleaning/laundry services. Added amenities include a sauna and laundry facilities. Each morning cooked-to-order breakfast is served between 6:30 AM and 10 AM. .Sights within a 10-minute drive of this 3-property class Minato hotel include Tokyo Imperial Palace and Omotesando Hills.

What's nearby

  • Hamarikyu Gardens - 12 min walk
  • Ginza Six - 13 min walk
  • Tokyo Tower - 19 min walk
  • Tokyo Imperial Palace - 2 min drive
  • Shibuya Crossing - 6 min drive

Getting around

  • Uchisaiwaicho Station - 4 min walk
  • Shimbashi Station - 5 min walk
  • Tokyo (HND-Haneda) - 25 min drive

Restaurants

  • ‪すき家 - ‬1 min walk
  • ‪濃厚鶏そば 麺屋武一新橋本店 - ‬1 min walk
  • ‪魚金 2号店 - ‬1 min walk
  • ‪新橋お多幸事務所 - ‬1 min walk
  • ‪牡蠣海鮮料理 かき家 こだはる 新橋店 - ‬1 min walk

About this property

Candeo Hotels Tokyo Shimbashi

Hotel with a full-service spa, near Hamarikyu Gardens
Candeo Hotels Tokyo Shimbashi offers its guests a full-service spa and a sauna. WiFi is free in public spaces. A vending machine, multilingual staff, and laundry facilities are also featured at Candeo Hotels Tokyo Shimbashi.

Smoking is allowed in designated areas at this 3-star Tokyo hotel.

  • 126 guestrooms or units
  • Built in 2018
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Lift
  • Smoking in designated areas
Candeo Hotels Tokyo Shimbashi offers 126 air-conditioned accommodations with complimentary bottles of water and complimentary slippers. Beds feature premium bedding. 48-inch flat-screen televisions come with cable channels.

Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers. This Tokyo hotel provides complimentary wireless Internet access. Housekeeping is provided on request.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. Public bath/onsen services include an indoor public bath.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10 AM for a fee: JPY 1,980 for adults and JPY 1,430 for children

Things to do

  • Full-service spa
  • Sauna

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Full-service spa

  • Massage
  • Public indoor bath (no minerals)
  • Spa open daily

Accessibility

  • Lift

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 48-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Heating

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately JPY 1980 for adults and from JPY 1430 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Candeo Hotels Tokyo Shimbashi Hotel
Candeo Hotels Shimbashi Hotel
Candeo Hotels Shimbashi
Candeo Hotels Tokyo Shimbashi Hotel
Candeo Hotels Tokyo Shimbashi Tokyo
Candeo Hotels Tokyo Shimbashi Hotel Tokyo

Frequently asked questions

What is the cancellation policy at Candeo Hotels Tokyo Shimbashi?

Candeo Hotels Tokyo Shimbashi offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to Candeo Hotels Tokyo Shimbashi?

The closest beach to Candeo Hotels Tokyo Shimbashi is Odaiba Beach Park (4.3 km).

Is there a spa on site at Candeo Hotels Tokyo Shimbashi?

Yep, there is an onsite spa at Candeo Hotels Tokyo Shimbashi. You'll enjoy services like massages.

Does Candeo Hotels Tokyo Shimbashi serve breakfast?

You bet, cooked-to-order brekkie is served daily from 6:30 AM to 10 AM.

Is there a free airport shuttle available at Candeo Hotels Tokyo Shimbashi?

No, Candeo Hotels Tokyo Shimbashi does not offer an airport shuttle service.

What time are check-in & check-out at Candeo Hotels Tokyo Shimbashi?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Candeo Hotels Tokyo Shimbashi?

No, pets are not allowed.

Candeo Hotels Tokyo Shimbashi Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 575 out of 1001 reviews
Rating 8 - Good. 317 out of 1001 reviews
Rating 6 - Okay. 66 out of 1001 reviews
Rating 4 - Poor. 28 out of 1001 reviews
Rating 2 - Terrible. 15 out of 1001 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Janet

Stayed 5 nights in Oct 2024

6/10 Okay

Carol

Liked: Staff & service
Great location, but not for light sleepers
Great location, with walking distance to a few different train lines, including yamanote. Bed is alright, sinks in the middle for us. Bathroom can be a bit tight, with a weird smell. There were quite a few weird sounds in our room, e.g. Sound of running water through the pipes, so if u r a light sleeper, may not be great. The public bath on top is great though, esp if u go during off peak hrs. However, you will not be able to tell how busy it is from your room.
Stayed 6 nights in Nov 2024

8/10 Good

Joseph, Cerritos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Shianne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, Close to the station, many konbini stores. Fairly quiet area, not too crowded or busy.
Stayed 4 nights in Oct 2024

10/10 Excellent

Haolin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

CURTIS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area and staff. Cleaning crew was awesome.
Stayed 8 nights in Sep 2024

10/10 Excellent

Linda

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
This is my 4th stay at candeo always fabulous 👌
Stayed 4 nights in Sep 2024

8/10 Good

Sid

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We had a pleasant stay at Candeo Hotel in Shimbashi. The highlight was definitely the open sky onsen, which provided a relaxing experience. However, we felt that the amenities could be improved—particularly the lack of a toilet inside the onsen area. Our room was on the smaller side, which made it a bit tight with our daughter, but it would be comfortable enough for a couple. The location was decent, with access to nearby attractions. Overall, a good stay, but a few small improvements could make it even better.
Stayed 2 nights in Sep 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a lovely hotel. The price was very reasonable, the room was comfortable and rhe public bath was really wonderful. So relaxing after a long flight. The hotel was easily accessible from Haneda airport and I enjoyed the breakfast. Would absolutely stay here again.
Stayed 2 nights in Aug 2024

4/10 Poor

XIANGYU

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in Japan for 14 days and visited six cities. The whole trip is excellent except the experience in this hotel. We booked three nights stayed there. But we change to another hotel next day.
Stayed 3 nights in Aug 2024

10/10 Excellent

William

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

yukai

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice hotel, although the room is little bit small for family of 4. but we do enjoy of stay. specially it is located in the heart of Shimbashi. lots of bar and restaurant in the area. very busy and fun during the night.
Stayed 1 night in Jul 2024

6/10 Okay

Carlos Rodriguez

Travelled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The hotel is well located, very close to Shimbashi station from where you can get a train to almost anywhere in Tokyo. But the surroundings are not appropriate for families, specially at night, where many places of adult entertainment start operations.
Stayed 6 nights in Jul 2024

10/10 Excellent

David, San Francisco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second stay and look forward to next visit
Stayed 3 nights in Jul 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Not was expected
Price paid was higher than what was quoted. Facility did not have infant crib as expected. Air conditioner quit working in the middle of one of the hottest night in Tokyo so far this year.
Stayed 2 nights in Jul 2024

8/10 Good

Charmaine, South San Francisco

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property and service are excellent. Travelled with family (14 and 11 yo kids) corner room was cramped for us no closets for our luggages. Luxurious amenities, spa, toiletries including linens and pillows. Would not recommend as family home base when in the area. Surrounded by bars but pretty much safe. Shimbashi station about 10 minute walk
Stayed 4 nights in Jun 2024

8/10 Good

Yusuke, Torrance

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is clean. Nice staff. But Shinbashi area was really dirt in Tokyo.
Stayed 4 nights in Jun 2024

10/10 Excellent

Qian, San Jose

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in a very convenient location，very close to Shimbashi station. There a A LOT of restaurants nearby. The breakfast buffet is amazing. Room is very clean. Staffs are nice and friendly.
Stayed 3 nights in Jun 2024

8/10 Good

edward

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The gentleman at the front desk is very unhelpful, everything is “not possible” but when the female receptionist comes then I was able to get accommodated. Next incident same thing no accommodation any other word is “not possible” until the restaurant guy step in to help then I was able to get things done.
Stayed 5 nights in Jun 2024

8/10 Good

edward

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good except the front desk gentleman is not willing to help changing room, thanks to the guy from the restaurant who step in and help me solve the situation
Stayed 2 nights in Jun 2024

10/10 Excellent

Bryce

Stayed 5 nights in Jun 2024

10/10 Excellent

Eugene J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

4/10 Poor

Kent

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
My 12 yr got sick and he just wanted some fruits as he couldn’t make it to the breakfast area. Since I’ve already prepaid for breakfast, I walked in and grabbed a few pieces of fruits for my son and I got stopped half way and was told that I can’t bring any food out. Granted it’s the hotel policy but what’s a few pieces of fruits plus I’ve already prepaid for the entire breakfast? So I ended up going outside to get him breakfast but no restaurants has ‘to go’ option. I looked around for about 30-40 min then finally found 1 but you have to order thru a machine which has only Japanese. I can’t read Japanese. Finally got some help and ordered some miso soup for the sick boy but it was hell just to get take out food around the area. Had the hotel be more lenient on the breakfast policy, it won’t be such a hassle especially when you’re on vacation. I’d won’t recommend this place or area if you travel with kids.
Stayed 2 nights in Jun 2024

10/10 Excellent

Yan Yin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in May 2024

10/10 Excellent

Sadatsugu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024