Shibuya Excel Hotel Tokyu

4.0 star property
Luxury hotel with 2 restaurants and 24-hour front desk

Photo gallery for Shibuya Excel Hotel Tokyu

2 restaurants, breakfast served
Reception
View from room
2 restaurants, breakfast served
2 restaurants, breakfast served

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Bar
  • Housekeeping
  • Room service
The current price is AU$412
includes taxes & fees
24 Apr - 25 Apr

Explore the area

Map
1-12-2, Dogenzaka, Shibuya-ku, Tokyo, Tokyo-to, 150-0043
  • Shibuya Crossing
    ‪3 min walk‬
  • National Stadium
    ‪4 min drive‬
  • Tokyo Tower
    ‪5 min drive‬
  • Tokyo (HND-Haneda)
    ‪17 min drive‬

Room options

Corner Twin, Non-Smoking, 13 - 19F (Shibuya Crossing View)

Highlights

Air conditioning
Fridge
HDTV
Pillow menu
Blackout curtains
Premium bedding
Private bathroom
Deep-soaking bath
  • City view
  • Sleeps 4
  • 2 Large Single Beds

Deluxe Twin, Non-Smoking, 13 - 19F

Highlights

Air conditioning
Fridge
HDTV
Pillow menu
Blackout curtains
Premium bedding
Private bathroom
Deep-soaking bath
  • 38 sq m
  • Sleeps 4
  • 2 Large Single Beds

Semi Double Room Non-Smoking, 13 - 19F

Highlights

Air conditioning
Fridge
HDTV
Pillow menu
Blackout curtains
Premium bedding
Private bathroom
Deep-soaking bath
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

Superior Double Room with Park View - Non-Smoking

Highlights

Air conditioning
Fridge
HDTV
Pillow menu
Blackout curtains
Premium bedding
Private bathroom
Deep-soaking bath
  • 22 sq m
  • Park view
  • Sleeps 2
  • 1 Queen Bed

Quad Room Non-Smoking, 7 - 12F

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Pillow menu
Blackout curtains
Premium bedding
Private bathroom
  • 40 sq m
  • Sleeps 4
  • 4 Single Beds

Triple Room Non-Smoking, 7 - 12F

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Pillow menu
Blackout curtains
Premium bedding
Private bathroom
  • 34 sq m
  • Sleeps 3
  • 3 Large Single Beds

Excel Double Room - Non-Smoking

Highlights

Air conditioning
Fridge
HDTV
Pillow menu
Blackout curtains
Premium bedding
Private bathroom
Deep-soaking bath
  • 20.5 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

Standard Single Room, 1 Bedroom

Highlights

Air conditioning
Fridge
HDTV
Pillow menu
Blackout curtains
Premium bedding
Private bathroom
Deep-soaking bath
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Large Single Bed

Standard Twin Non-Smoking, 7 - 12F

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Pillow menu
Blackout curtains
Premium bedding
Private bathroom
  • 30 sq m
  • Sleeps 4
  • 2 Large Single Beds

Excel Semi-Double Non-Smoking, 21 - 24F

Highlights

Air conditioning
Fridge
HDTV
Pillow menu
Blackout curtains
Premium bedding
Hairdryer
Deep-soaking bath
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Large Single Bed

Excel Twin Non-Smoking, 21 - 24F

Highlights

Air conditioning
Fridge
HDTV
Pillow menu
Blackout curtains
Premium bedding
Private bathroom
Deep-soaking bath
  • 30 sq m
  • Sleeps 2
  • 2 Large Single Beds

Standard Double Non-Smoking, 7 - 12F

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Pillow menu
Blackout curtains
Premium bedding
Private bathroom
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

Premier Double Non-Smoking, 14 - 19F

Highlights

Air conditioning
Fridge
HDTV
Pillow menu
Blackout curtains
Premium bedding
Private bathroom
Deep-soaking bath
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View Twin Non-Smoking, 13 - 19F

Highlights

Air conditioning
Fridge
HDTV
Pillow menu
Blackout curtains
Premium bedding
Private bathroom
Deep-soaking bath
  • 30 sq m
  • Sleeps 4
  • 2 Large Single Beds

Excel Twin Room

  • Sleeps 2
  • 2 Single Beds

Standard Fourth Room

  • Sleeps 4
  • 2 Single Beds

Standard Twin Room

  • Sleeps 2
  • 2 Single Beds

Superior Double Premiere Room

  • Sleeps 2
  • 1 Queen Bed

Superior Semi Double Room with Park View

  • Sleeps 2
  • 1 Double Bed

Excel Semi Double Room

  • Sleeps 1
  • 1 Double Bed

Superior Twin Room With City View

  • Sleeps 2
  • 2 Single Beds

Superior Deluxe Twin Room

  • Sleeps 2
  • 2 Single Beds

Standard Double Room

  • Sleeps 2
  • 1 Queen Bed

Standard Triple Room

  • Sleeps 3
  • 3 Single Beds

Superior Double Room with Park View

  • Sleeps 2
  • 1 Queen Bed

Standard Single Room

  • Sleeps 1
  • 1 Single Bed

Standard Single - Non-Smoking

  • Sleeps 2

Superior Single - Non-Smoking

  • Sleeps 1

Superior Twin - Non-Smoking

  • Sleeps 2

Superior Twin - Non-Smoking

  • Sleeps 2

Superior Double - Non-Smoking

  • Sleeps 2

Standard Twin - Non-Smoking

  • Sleeps 3

Superior Twin - Non-Smoking

  • Sleeps 2

Superior Double - Non-Smoking

  • Sleeps 2

Double - Non-Smoking

  • Sleeps 2

Standard Triple - Non-Smoking

  • Sleeps 3

Standard 4Beds - Non-Smoking

  • Sleeps 4

Standard Double - Non-Smoking

  • Sleeps 2

Single - Non-Smoking

  • Sleeps 1

Superior Single - Non-Smoking

  • Sleeps 1

Twin - Non-Smoking

  • Sleeps 2

Superior Corner Twin Room with Park View

  • Sleeps 2
  • 2 Single Beds

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About the area

Tokyo

A luxury stay in the heart of Tokyo awaits you at Shibuya Excel Hotel Tokyu. You'll be steps from Shibuya Crossing and 2.9 km (1.8 mi) from National Stadium. Highlights at this hotel include 2 restaurants and in-room free WiFi. .At the hotel's own lounge bar, you can stop for a drink. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Each morning continental breakfast is served between 7:00 AM and 10:00 AM. There's also self parking, along with the convenience of an airport shuttle. .Sights within a 10-minute drive of this 4-property class Shibuya hotel include Tokyo Tower and Tokyo Imperial Palace.

What's nearby

  • Shibuya Crossing - 3 min walk - 0.3 km
  • Cerulean Tower - 6 min walk - 0.5 km
  • National Stadium - 4 min drive - 3.7 km
  • Tokyo Tower - 5 min drive - 4.6 km
  • Tokyo Imperial Palace - 5 min drive - 5.8 km

Getting around

  • Shibuya Station - 1 min walk
  • Shinsen Station - 8 min walk
  • Tokyo (HND-Haneda) - 17 min drive

Restaurants

  • ‪Restaurant Á bientôt - ‬1 min walk
  • ‪フォルチェ - ‬1 min walk
  • ‪ダイニングバー コーンバレー 渋谷店 - ‬1 min walk
  • ‪estacion cafe - ‬1 min walk
  • ‪回転寿司 みさき 京王渋谷店 - ‬2 min walk

About this property

Shibuya Excel Hotel Tokyu

Luxury hotel with 2 restaurants and 24-hour front desk
There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 108 square feet (10 square metres) and includes conference space. An airport shuttle (available 24 hours) is available for a fee. A vending machine, multilingual staff, and concierge services are also featured at the luxury Shibuya Excel Hotel Tokyu. For a fee, parking is available.

This 4-star Tokyo hotel is smoke free.

  • 408 guestrooms or units
  • 25 levels
  • 2 dining venues
  • 108 sq ft of conference space
  • 10 sq. m of conference space
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Shibuya Excel Hotel Tokyu offers 408 accommodations with a safe and free newspapers. Beds feature premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with digital channels and pay-per-view films.

Bathrooms include a combined bath/shower unit with a deep soaking bath, slippers, bidets and complimentary toiletries. This Tokyo hotel provides complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, Japanese

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Covered parking on site (JPY 3,000 per night; includes in/out privileges)

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: JPY 3,500 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 108 square feet of conference space
  • Meeting room

Spa

  • In-room massages

Accessibility

  • Lift

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels
  • Pay films

Food and drink

  • Free bottled water
  • Refrigerator
  • Restaurant dining guides
  • Room service

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Some room names indicate varying check-in and check-out times, which override standard check-in and check-out hours.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately JPY 3500 per person
  • Airport shuttle fee: JPY 3200 per person (one-way)
  • Covered self-parking fee: JPY 3000 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash. For guests' safety, the property includes a smoke detector and a security system in all accommodation.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Excel Hotel Tokyu
Excel Shibuya Hotel
Excel Tokyu
Hotel Excel Shibuya Tokyu
Hotel Excel Tokyu Shibuya
Shibuya Excel Hotel Tokyu
Shibuya Excel Tokyu
Shibuya Tokyu
Shibuya Tokyu Excel
Shibuya Tokyu Excel Hotel
Shibuya Excel Hotel Tokyu Tokyo
Shibuya Excel Tokyu Tokyo
Shibuya Excel Hotel Tokyu Hotel
Shibuya Excel Hotel Tokyu Tokyo
Shibuya Excel Hotel Tokyu Hotel Tokyo

Frequently asked questions

What is the cancellation policy at Shibuya Excel Hotel Tokyu?

Shibuya Excel Hotel Tokyu offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Shibuya Excel Hotel Tokyu?

As of 25 Mar 2025, prices found for a 1-night stay for 2 adults at Shibuya Excel Hotel Tokyu on 24 Apr 2025 start from AU$411.87, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Shibuya Excel Hotel Tokyu?

Yep, Shibuya Excel Hotel Tokyu has a covered self car park with in/out privileges for JPY 3000 per night.

Are there any beaches close to Shibuya Excel Hotel Tokyu?

The closest beach to Shibuya Excel Hotel Tokyu is Odaiba Beach Park (7.6 km).

What makes Shibuya Excel Hotel Tokyu a romantic place to stay?

A lounge bar, plus deep-soaking baths in the guestrooms, help set the scene for a romantic weekend at Shibuya Excel Hotel Tokyu.

Are there hot tubs in the rooms at Shibuya Excel Hotel Tokyu?

No, but there are deep-soaking baths in the guestrooms.

Does Shibuya Excel Hotel Tokyu serve breakfast?

Yeah, continental breakfast is on offer daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Shibuya Excel Hotel Tokyu?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Shibuya Excel Hotel Tokyu?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Shibuya Excel Hotel Tokyu?

Check-in begins at 2 PM. Check-out time is 11 AM.

Are pets allowed at Shibuya Excel Hotel Tokyu?

No, pets are not allowed.

Shibuya Excel Hotel Tokyu Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1069 out of 1539 reviews
Rating 8 - Good. 334 out of 1539 reviews
Rating 6 - Okay. 77 out of 1539 reviews
Rating 4 - Poor. 36 out of 1539 reviews
Rating 2 - Terrible. 23 out of 1539 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Briody

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent comfortable and quiet hotel right in the heart of Shibuya. Walking distance to many attractions and super close to catch trains. There’s a Starbucks right next to hotel which is open really early for coffee and breakfast. Rooms are spacious at 30m2 for a comfortable stay. Highly recommend and would stay here again.
Stayed 5 nights in Jan 2025

10/10 Excellent

Hazel

Stayed 5 nights in Nov 2024

6/10 Okay

Hilary

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Great location comfortable room
Greta location and wonderful room!
Stayed 6 nights in Dec 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location Location Location
The location of this hotel was excellent for anyone who wants to explore the Shibuya and nearby neighborhoods! The convenience of it being right by the Shibuya station was the deciding factor of us despite it being quite an expensive option. There are also numerous dining options nearby. The hotel staff were friendly and helpful. We pretty much confirmed all the directions of nearby attractions with reception and they patiently explained. Breakfast was delicious. The only downside for us was finding the actual entrance to the hotel! The room that we stayed in could use an update as well.
Stayed 2 nights in Dec 2024

10/10 Excellent

Quinnie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

10/10 Excellent

Yasmin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great! Even if it’s right next to a busy street you can’t hear the noise.
Stayed 6 nights in Dec 2024

10/10 Excellent

Kekoa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Kara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I have stayed at this hotel a couple times which is why I always go back. They had a lot of people at the front desk to help with the flow of things. However, this time the housekeepers weren’t as good as the last couple times. Not sure how to explain it so instead I’d probably stay on a different floor. Overall, I would still definitely recommend this hotel!
Stayed 9 nights in Dec 2024

10/10 Excellent

Shawn

Liked: Amenities
Perfect location
Stayed 9 nights in Dec 2024

10/10 Excellent

Carlos

Stayed 5 nights in Nov 2024

10/10 Excellent

Likhit

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Tonya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
So fun
Stayed 5 nights in Nov 2024

10/10 Excellent

Norman, Ottawa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for those looking to be right in the middle of this busy district, filled with shopping, dining, and nightclubs and close to Shibuya station.
Stayed 5 nights in Nov 2024

10/10 Excellent

salman, Jabriya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in shibuya tokyo
Stayed 1 night in Dec 2024

10/10 Excellent

Ralph, Mililani

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The location is right with over a transportation center. Breakfast is buffet which is pricey but convenient and has a fabulous view of the city. Most of staff have a working knowledge of english as well as other languages.
Stayed 6 nights in Dec 2024

10/10 Excellent

Jessi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and great staff. The rooms are older and the bathrooms are are in serious need of upgrading, but the rooms are clean and comfortable.
Stayed 5 nights in Nov 2024

8/10 Good

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay again. Super convenient, rooms were a good size, and it was very clean.
Stayed 5 nights in Dec 2024

10/10 Excellent

Pat

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb service!
Stayed 1 night in Dec 2024

10/10 Excellent

John

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great location, ready to walk around, and see everything you want.
Stayed 3 nights in Sep 2024

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience
Stayed 2 nights in Dec 2024

8/10 Good

Saquib

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hashiba was a trainee that was excellent and she was a professional. This lady was very courteous and polite.
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is our second time staying at the hotel. Superb location and a view of the famed Shibuya Crossing!
Stayed 7 nights in Nov 2024

8/10 Good

Donna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and views of the area. Found the room and amenities a bit dated but adequate. Check in and staff were excellent and helpful.
Stayed 1 night in Dec 2024

10/10 Excellent

Sabari

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024