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Shinjuku Granbell Hotel

4.0 star property
Hotel connected to a shopping centre in Tokyo with a rooftop terrace

Photo gallery for Shinjuku Granbell Hotel

Cafe
The Villa Suite, Non-smoking
The Club Suite, Non-smoking
The Villa Suite, Non-smoking
Executive Double / Mature with Kitchen, Non Smoking | Private kitchen

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Laundry
  • Air conditioning
The current price is AU$216
includes taxes & fees
28 Apr - 29 Apr

Explore the area

Map
2-14-5 Kabuki-cho, Shinjuku, Tokyo, Tokyo-to, 160-0021
  • Isetan Department Store Shinjuku
    ‪9 min walk‬
  • Shinjuku Gyoen National Garden
    ‪17 min walk‬
  • Meiji Jingu Shrine
    ‪5 min drive‬
  • Tokyo (HND-Haneda)
    ‪17 min drive‬

Room options

View all photos for Room assigned at check-in

Premium bedding, down duvets, in-room safe, individually furnished

Room assigned at check-in

Highlights

Individually furnished
Air conditioning
Fridge
LCD TV
Premium bedding
Down duvet
Hairdryer
Bidet
  • 13 sq m
  • Sleeps 3
  • 1 Single Bed OR 2 Single Beds

View all photos for Economy Twin, Non-smoking

Premium bedding, down duvets, in-room safe, individually furnished

Economy Twin, Non-smoking

Highlights

Individually furnished
Air conditioning
Fridge
LCD TV
Premium bedding
Down duvet
Hairdryer
Bidet
  • 17 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Double / Yau Ma Tei, Non Smoking

Executive Double / Yau Ma Tei, Non Smoking

Executive Double / Yau Ma Tei, Non Smoking

Highlights

Individually furnished
Air conditioning
Fridge
LCD TV
Premium bedding
Down duvet
Hairdryer
Bidet
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Double / Mature with Kitchen, Non Smoking

Balcony view

Executive Double / Mature with Kitchen, Non Smoking

Highlights

Individually furnished
Air conditioning
Kitchen
Fridge
LCD TV
Premium bedding
Down duvet
Hairdryer
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double / Studio,Non Smoking

Premium bedding, down duvets, in-room safe, individually furnished

Executive Double / Studio,Non Smoking

Highlights

Individually furnished
Air conditioning
Fridge
LCD TV
Premium bedding
Down duvet
Hairdryer
Bidet
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double / Mature, Non Smoking

Balcony view

Executive Double / Mature, Non Smoking

Highlights

Individually furnished
Air conditioning
Fridge
LCD TV
Premium bedding
Down duvet
Hairdryer
Bidet
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double / Casual, Non Smoking

Premium bedding, down duvets, in-room safe, individually furnished

Executive Double / Casual, Non Smoking

Highlights

Individually furnished
Air conditioning
Fridge
LCD TV
Premium bedding
Down duvet
Hairdryer
Bidet
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for The Club Suite, Non-smoking

The Club Suite, Non-smoking

The Club Suite, Non-smoking

Highlights

Individually furnished
Air conditioning
Fridge
LCD TV
Premium bedding
Down duvet
Hairdryer
Bidet
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Economy Single with High Ceiling, Non-smoking

Economy Single with High Ceiling, Non-smoking

Economy Single with High Ceiling, Non-smoking

Highlights

Individually furnished
Air conditioning
Fridge
LCD TV
Premium bedding
Down duvet
Hairdryer
Bidet
  • 13 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Standard Twin with Loft, Non Smoking, 12th Floor

Standard Twin with Loft, Non Smoking, 12th Floor

Standard Twin with Loft, Non Smoking, 12th Floor

Highlights

Individually furnished
Air conditioning
Fridge
LCD TV
Premium bedding
Down duvet
Hairdryer
Bidet
  • 19 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Double with Loft, Non Smoking, 12th Floor

Deluxe Double with Loft, Non Smoking, 12th Floor

Deluxe Double with Loft, Non Smoking, 12th Floor

Highlights

Individually furnished
Air conditioning
Fridge
LCD TV
Premium bedding
Down duvet
Hairdryer
Bidet
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double with Loft, Non Smoking, 12th Floor

Premium bedding, down duvets, in-room safe, individually furnished

Superior Double with Loft, Non Smoking, 12th Floor

Highlights

Individually furnished
Air conditioning
Fridge
LCD TV
Premium bedding
Down duvet
Hairdryer
Bidet
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Double with Universal Design, Non-smoking

Deluxe Double with Universal Design, Non-smoking

Deluxe Double with Universal Design, Non-smoking

Highlights

Individually furnished
Air conditioning
Fridge
LCD TV
Premium bedding
Down duvet
Hairdryer
Bidet
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Twin Room, Non Smoking

Highlights

Individually furnished
Air conditioning
Fridge
LCD TV
Premium bedding
Down duvet
Hairdryer
Bidet
  • 19 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Deluxe Hollywood Twin, Non-smoking

Deluxe Hollywood Twin, Non-smoking

Deluxe Hollywood Twin, Non-smoking

Highlights

Individually furnished
Air conditioning
Fridge
LCD TV
Premium bedding
Down duvet
Hairdryer
Bidet
  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Hollywood Twin, Non-smoking

Superior Hollywood Twin, Non-smoking

Superior Hollywood Twin, Non-smoking

Highlights

Individually furnished
Air conditioning
Fridge
LCD TV
Premium bedding
Down duvet
Hairdryer
Bidet
  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double with Loft, Non Smoking, 12th Floor

Standard Double with Loft, Non Smoking, 12th Floor

Standard Double with Loft, Non Smoking, 12th Floor

Highlights

Individually furnished
Air conditioning
Fridge
LCD TV
Premium bedding
Down duvet
Hairdryer
Bidet
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double with Loft, Non Smoking, Ground Floor

Premium bedding, down duvets, in-room safe, individually furnished

Standard Double with Loft, Non Smoking, Ground Floor

Highlights

Individually furnished
Air conditioning
Fridge
LCD TV
Premium bedding
Down duvet
Hairdryer
Bidet
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for The Villa Suite, Non-smoking

The Villa Suite, Non-smoking

The Villa Suite, Non-smoking

Highlights

Individually furnished
Air conditioning
Fridge
LCD TV
Premium bedding
Down duvet
Hairdryer
Bidet
  • 62 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double, Non-smoking

Deluxe Double, Non-smoking

Deluxe Double, Non-smoking

Highlights

Individually furnished
Air conditioning
Fridge
LCD TV
Premium bedding
Down duvet
Hairdryer
Bidet
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for The Pent House Suite, Non-Smoking

The Pent House Suite, Non-Smoking | Balcony view

The Pent House Suite, Non-Smoking

Highlights

Individually furnished
Air conditioning
Fridge
LCD TV
Premium bedding
Down duvet
Hairdryer
Bidet
  • 62 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Hollywood Twin, Non-smoking

Standard Hollywood Twin, Non-smoking

Standard Hollywood Twin, Non-smoking

Highlights

Individually furnished
Air conditioning
Fridge
LCD TV
Premium bedding
Down duvet
Hairdryer
Bidet
  • 19 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Economy Single, Non-smoking

Economy Single, Non-smoking

Economy Single, Non-smoking

Highlights

Individually furnished
Air conditioning
Fridge
LCD TV
Premium bedding
Down duvet
Hairdryer
Bidet
  • 13 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Superior Double Non-smoking

Premium bedding, down duvets, in-room safe, individually furnished

Superior Double Non-smoking

Highlights

Individually furnished
Air conditioning
Fridge
LCD TV
Premium bedding
Down duvet
Hairdryer
Bidet
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Double, Non Smoking

Premium bedding, down duvets, in-room safe, individually furnished

Economy Double, Non Smoking

Highlights

Individually furnished
Air conditioning
Fridge
LCD TV
Premium bedding
Down duvet
Hairdryer
Bidet
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for The Resort Suite, Non-smoking

The Resort Suite, Non-smoking

The Resort Suite, Non-smoking

Highlights

Individually furnished
Air conditioning
Fridge
LCD TV
Premium bedding
Down duvet
Hairdryer
Bidet
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double with Loft, Non Smoking, Ground Floor

Superior Double with Loft, Non Smoking, Ground Floor

Superior Double with Loft, Non Smoking, Ground Floor

Highlights

Individually furnished
Air conditioning
Fridge
LCD TV
Premium bedding
Down duvet
Hairdryer
Bidet
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin with Loft, Non Smoking, Ground Floor

Standard Twin with Loft, Non Smoking, Ground Floor

Standard Twin with Loft, Non Smoking, Ground Floor

Highlights

Individually furnished
Air conditioning
Fridge
LCD TV
Premium bedding
Down duvet
Hairdryer
Bidet
  • 19 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Double with Loft and Terrace, Non Smoking, Ground Floor

Premium bedding, down duvets, in-room safe, individually furnished

Deluxe Double with Loft and Terrace, Non Smoking, Ground Floor

Highlights

Individually furnished
Air conditioning
Fridge
LCD TV
Premium bedding
Down duvet
Hairdryer
Bidet
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Tokyo

You'll be connected to a shopping centre at Shinjuku Granbell Hotel, and within just a 10-minute stroll of Samurai Museum and Isetan Department Store Shinjuku. Highlights at this hotel include a restaurant, a bar/lounge and a rooftop terrace. .This hotel offers free WiFi in public areas, a 24-hour front desk and a terrace. Other amenities include a coffee shop/cafe, coffee/tea in a common area and laundry facilities. Each morning continental breakfast is served between 7 AM and 10:00 AM. There's also the convenience of self parking. .Sights within a 20-minute walk of this 4-property class Shinjuku hotel include Omoide Yokocho and Shinjuku Gyoen National Garden.

What's nearby

  • Samurai Museum - 4 min walk - 0.3 km
  • Isetan Department Store Shinjuku - 9 min walk - 0.8 km
  • Shinjuku Gyoen National Garden - 17 min walk - 1.4 km
  • Tokyo Imperial Palace - 5 min drive - 5.3 km
  • Meiji Jingu Shrine - 5 min drive - 3.4 km

Getting around

  • Higashi-shinjuku Station - 5 min walk
  • Seibu-Shinjuku Station - 8 min walk
  • Tokyo (HND-Haneda) - 17 min drive

Restaurants

  • ‪創作ダイニングエス - ‬1 min walk
  • ‪Bar ディストピア - ‬1 min walk
  • ‪北の幸と宮崎地鶏幸 - ‬1 min walk
  • ‪Bar Cats in the Box. - ‬1 min walk
  • ‪roof top bar & terrace G - ‬1 min walk

About this property

Shinjuku Granbell Hotel

Hotel connected to a shopping centre in Tokyo with a rooftop terrace
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A rooftop terrace, a vending machine, and tour/ticket assistance are also featured at Shinjuku Granbell Hotel. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Tokyo hotel.

  • 1 building
  • 485 guestrooms or units
  • 17 levels
  • Built in 2013
  • Terrace on the roof
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Garden
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Shinjuku Granbell Hotel offers 485 accommodations with a safe and complimentary bottles of water. Each accommodation is individually furnished. Beds feature down duvets and premium bedding. 32-inch LCD televisions come with digital channels. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, slippers, designer toiletries and bidets.

This Tokyo hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and free toiletries. In-room massages and an iron/ironing board can be requested.

Languages

English, Japanese

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (JPY 2,000 per night)

Food and drink

  • Daily continental breakfast available 7 AM to 10:00 AM for a fee: JPY 2,200 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Tour and ticket assistance

Outdoors

  • Garden
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately JPY 2200 per person
  • Uncovered self-parking fee: JPY 2000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • Children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Granbell
Granbell Hotel
Granbell Hotel Shinjuku
Granbell Shinjuku
Granbell Shinjuku Hotel
Hotel Granbell
Hotel Granbell Shinjuku
Hotel Shinjuku Granbell
Shinjuku Granbell
Shinjuku Granbell Hotel
Shinjuku Granbell Hotel Tokyo
Shinjuku Granbell Hotel Hotel
Shinjuku Granbell Hotel Tokyo
Shinjuku Granbell Hotel Hotel Tokyo

Frequently asked questions

What is the cancellation policy at Shinjuku Granbell Hotel?

Shinjuku Granbell Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Shinjuku Granbell Hotel?

As of 15 Apr 2025, prices found for a 1-night stay for 2 adults at Shinjuku Granbell Hotel on 28 Apr 2025 start from AU$216.41, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Shinjuku Granbell Hotel?

Yep, Shinjuku Granbell Hotel has an uncovered self car park for JPY 2000 per night.

Are there any beaches close to Shinjuku Granbell Hotel?

The closest beach to Shinjuku Granbell Hotel is Odaiba Beach Park (9.8 km).

What makes Shinjuku Granbell Hotel a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Shinjuku Granbell Hotel.

Does Shinjuku Granbell Hotel serve breakfast?

Yeah, guests highly rate the continental breakfast here! Served daily between 7 AM and 10:00 AM, this is the spot to fuel up for a day full of adventure.

Is there a free airport shuttle available at Shinjuku Granbell Hotel?

No, Shinjuku Granbell Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Shinjuku Granbell Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Shinjuku Granbell Hotel?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Shinjuku Granbell Hotel?

No, pets are not allowed.

Shinjuku Granbell Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 601 out of 1165 reviews
Rating 8 - Good. 319 out of 1165 reviews
Rating 6 - Okay. 158 out of 1165 reviews
Rating 4 - Poor. 54 out of 1165 reviews
Rating 2 - Terrible. 33 out of 1165 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a pretty dodgy part of town and security didn't seem to be a priority. My room was small but comfortable and spotlessly clean but had a terrible musty odour as soon as I opened the door. Smelt like wet carpet that hadn't been dried or aired out properly, and no ability to open the windows. An ok hotel but there's many better in the area,
Stayed 1 night in Mar 2025

8/10 Good

Anthony

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Great staff. Enjoyed our stay.
Stayed 3 nights in Feb 2025

10/10 Excellent

Kaitlyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A must stay
Fantastic room. Very cozy with fun little amenities. The best in room skin care for all of my 8 different hotels in japan
Stayed 1 night in Jan 2025

4/10 Poor

Jerry

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
My review was very cramped. The wallpaper was peeling. The room needs remodeling and some decoration. The staff was very helpful and polite. I liked the convenience of the location but the hotel is nestled among many other high rises and hard to find from the main streets.
Stayed 2 nights in Dec 2024

8/10 Good

CATHY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Noisy location, clean rooms, friendly staff.
Stayed 2 nights in Dec 2024

8/10 Good

Tatsuro

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind of in a club/ bar district around many shady shops, but overall it’s safe and convenient.
Stayed 1 night in Jan 2025

10/10 Excellent

Basil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the heart of Kabukicho, 5 mins walk from Higashi Shinjuki and Shinjuki Sanchome metro stations. Tons of entertainment, eateries and shopping close by. Hotel had a coin-operated laundry and stored baggage after we checked out which was convenient. Decent sized rooms by Tokyo standards that was clean and comfortable. Bought breakfast package which was awesome. Served both Japanese, Chines and Western cuisine with lots of choices. View from the dining room on 12th floor waa awesome as well.
Stayed 5 nights in Dec 2024

10/10 Excellent

Michael

Stayed 1 night in Dec 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

8/10 Good

Juan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small rooms but convenient. We stayed in a DELUXE DOUBLE, the room was small (not tiny), enough for 2 people with 2 carry ons and 2 big suitcases. The hotel is nice, they clean the rooms everyday, the front desk is helpful, also the staff from the cafe in the lobby. Location is good, we waked all the time to restaurants and bars. Also, the Shinjuku station is a short walk away. The area is surrounded by bars and motels, you’ll always see young people walking around. But the hotel and the rooms are quiet, despite being in right next to the entertainment core. We spent a week there. It’s a nice comfortable hotel.

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was accessible to train/subway. The room was tiny, with a very tight space for the bed, nowhere to sit. The buffet breakfast was very good, fairly pricey.
Stayed 3 nights in Dec 2024

6/10 Okay

Ian

Travelled with family
Disliked: Property conditions & facilities
The hotel low end budget hotel which lacks regular maintenance and upkeep. Rooms are extremely cramped, layout badly designed, window blinds broken, would question the guest rating Area around hotel not brilliant. There are much better choices.
Stayed 2 nights in Jan 2025

8/10 Good

Yi Ming

Liked: Cleanliness, amenities, property conditions & facilities
Service is okay, not exactly the friendliest. But best part, the restaurant and bar food are amazing, complemented by an amazing cityscape view.
Stayed 3 nights in Dec 2024

10/10 Excellent

john

Stayed 1 night in Dec 2024

10/10 Excellent

Mateo, apple Valley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Dec 2024

10/10 Excellent

Kaielrei

Stayed 3 nights in Dec 2024

10/10 Excellent

Felecia

Liked: Cleanliness
Stayed 2 nights in Dec 2024

6/10 Okay

Natalie

Travelled with family
Liked: Cleanliness
Good location in easy walking distance to main Shinjuku Train Station and amongst all the Shinjuku action but far enough away from the noise and craziness too. We booked 2 x Hollywood Deluxe twins and the rooms were tiny, pictures on website are deceiving. We literally could hardly move in the room and were constantly shuffling suitcases. Breakfast was good. Do your Japan hotel room size research as I wouldn't book again due to feeling squished in.
Stayed 5 nights in Dec 2024

4/10 Poor

Trang Tiffany

Liked: Staff & service
Disliked: Cleanliness
It was labeled a 4 star hotel but it is more like a 2 to 3 star hotel. The exterior and lobby looked nice but the rooms were subpar, bed was uncomfortable, unpleasant smell in the bathroom, tiny room. Do not recommend.
Stayed 2 nights in Dec 2024

10/10 Excellent

Lauren

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The housekeeping staff were the highlight of our trip! So friendly and kind whenever we passed by. The amenities were great! 10/10 would definitely stay here again
Stayed 7 nights in Oct 2024

10/10 Excellent

Alexander Ilya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Dec 2024

8/10 Good

Doreen

Stayed 3 nights in Dec 2024

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Just a 5 minute walk to main street with transportation, restaurants and shopping. The hotel has a very calm ambiance, with friendly staff, willing to go out of their way to be helpful. There is a lovely coffee shop in the lobby area with plenty of space to sit and relax. I was traveling with my mom and our double room was very comfortable and clean!
Stayed 2 nights in Dec 2024

10/10 Excellent

Regina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location!
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Stayed 2 nights in Dec 2024