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Hotel Niwa Tokyo

4.0 star property
Hotel with 2 restaurants, near Tokyo Dome

Photo gallery for Hotel Niwa Tokyo

Terrace/patio
Lobby
Property amenity
Property amenity
Property amenity

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Laundry
  • Free WiFi
  • Housekeeping
The current price is AU$399
includes taxes & fees
24 Apr - 25 Apr

Explore the area

Map
1-1-16 Kandamisaki-cho, Chiyoda-ku, Tokyo, Tokyo, 101-0061
  • Tokyo Dome
    ‪13 min walk‬
  • Nippon Budokan
    ‪19 min walk‬
  • Ameyoko Shopping District
    ‪4 min drive‬
  • Tokyo (HND-Haneda)
    ‪39 min drive‬

Room options

View all photos for Standard Twin Non Smoking (High Floor)

In-room safe, blackout curtains, soundproofing, free WiFi

Standard Twin Non Smoking (High Floor)

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Renovated in 2022
Blackout curtains
Hairdryer
Deep-soaking bath
  • 18 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Twin Room, Non Smoking

In-room safe, blackout curtains, soundproofing, free WiFi

Superior Twin Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Renovated in 2022
Blackout curtains
Hairdryer
Deep-soaking bath
  • 24 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Hollywood Twin, Non Smoking

Hollywood Twin, Non Smoking

Hollywood Twin, Non Smoking

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Renovated in 2022
Blackout curtains
Hairdryer
Deep-soaking bath
  • 24 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Standard Double Room, Non Smoking (160cm bed, March,2022 Renovated)

In-room safe, blackout curtains, soundproofing, free WiFi

Standard Double Room, Non Smoking (160cm bed, March,2022 Renovated)

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Renovated in 2022
Blackout curtains
Hairdryer
Deep-soaking bath
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Double Room, 1 Queen Bed, Non Smoking (High Floor)

In-room safe, blackout curtains, soundproofing, free WiFi

Standard Double Room, 1 Queen Bed, Non Smoking (High Floor)

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Renovated in 2022
Blackout curtains
Hairdryer
Deep-soaking bath
  • 18 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Double Room, Non Smoking (160cm bed)

In-room safe, blackout curtains, soundproofing, free WiFi

Standard Double Room, Non Smoking (160cm bed)

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Renovated in 2022
Blackout curtains
Hairdryer
Deep-soaking bath
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Twin Room, Non Smoking

In-room safe, blackout curtains, soundproofing, free WiFi

Superior Twin Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Renovated in 2022
Blackout curtains
Hairdryer
Deep-soaking bath
  • 24 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Standard Twin Room, Non Smoking

In-room safe, blackout curtains, soundproofing, free WiFi

Standard Twin Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Renovated in 2022
Blackout curtains
Hairdryer
Deep-soaking bath
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Signature Triple Room, Non Smoking

Signature Triple Room, Non Smoking

Signature Triple Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Renovated in 2022
Blackout curtains
Bathrobes
Shower/bath combination
  • 36 sq m
  • Sleeps 4
  • 2 Large Single Beds and 1 Single Bed

View all photos for Signature Twin Room, Non Smoking

Signature Twin Room, Non Smoking

Signature Twin Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Renovated in 2022
Blackout curtains
Bathrobes
Shower/bath combination
  • 36 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Comfort Twin Room, Non Smoking

Comfort Twin Room, Non Smoking

Comfort Twin Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Renovated in 2022
Blackout curtains
Hairdryer
Deep-soaking bath
  • 30 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Premium Twin Room, Non Smoking, Jetted Tub (High Floor)

In-room safe, blackout curtains, soundproofing, free WiFi

Premium Twin Room, Non Smoking, Jetted Tub (High Floor)

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Renovated in 2022
Blackout curtains
Jetted bath
Separate bath and shower
  • 36 sq m
  • City view
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Superior Double Room, Non Smoking

In-room safe, blackout curtains, soundproofing, free WiFi

Superior Double Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Renovated in 2022
Blackout curtains
Hairdryer
Deep-soaking bath
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Triple Room, Non Smoking

Comfort Triple Room, Non Smoking

Comfort Triple Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Renovated in 2022
Blackout curtains
Hairdryer
Deep-soaking bath
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Large Single Beds and 1 Single Bed

View all photos for Premium Double Room, 1 King Bed, Non Smoking, Jetted Tub (High Floor)

In-room safe, blackout curtains, soundproofing, free WiFi

Premium Double Room, 1 King Bed, Non Smoking, Jetted Tub (High Floor)

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Renovated in 2022
Blackout curtains
Jetted bath
Separate bath and shower
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Run of the House

Run of the House | Exterior

Run of the House

Highlights

Soundproofed
Air conditioning
Fridge
Renovated in 2022
Blackout curtains
Hairdryer
Deep-soaking bath
Bidet
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Double Room, Non Smoking (without desk)

Standard Double Room, Non Smoking (without desk)

Standard Double Room, Non Smoking (without desk)

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Renovated in 2022
Blackout curtains
Hairdryer
Deep-soaking bath
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

Semi-double

  • Sleeps 2

Twin

  • Sleeps 2

Twin

  • Sleeps 2

Triple

  • Sleeps 3

Twin

  • Sleeps 2

Double

  • Sleeps 2

Double

  • Sleeps 2

Triple

  • Sleeps 3

Twin

  • Sleeps 2

Semi-double

  • Sleeps 2

Twin

  • Sleeps 2

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About the area

Tokyo

Hotel Niwa Tokyo puts you in the heart of Tokyo, within a 20-minute stroll of Tokyo Dome and Imperial Palace East Gardens. Highlights at this hotel include 2 restaurants and in-room free WiFi. .The restaurant, Dining LIEU, is open for breakfast, lunch and dinner. Added amenities include free Wi-Fi in public areas, a gym and a 24-hour business centre. Each morning buffet breakfast is served between 7:00 AM and 9:30 AM. .Sights within a 10-minute drive of this 4-property class Chiyoda hotel include Ameyoko Shopping District and Asakusa Shrine.

What's nearby

  • Tokyo Dome - 13 min walk - 1.1 km
  • Imperial Palace East Gardens - 16 min walk - 1.4 km
  • Nippon Budokan - 19 min walk - 1.7 km
  • Tokyo Imperial Palace - 2 min drive - 1.9 km
  • Ameyoko Shopping District - 4 min drive - 3.7 km

Getting around

  • JR Suidōbashi Station - 5 min walk
  • Jimbocho Station - 6 min walk
  • Tokyo (HND-Haneda) - 39 min drive

Restaurants

  • ‪名代富士そば 水道橋店 - ‬2 min walk
  • ‪海南鶏飯 - ‬2 min walk
  • ‪恵比寿土鍋炊ごはんなかよし水道橋店 - ‬2 min walk
  • ‪サンマルクカフェ 水道橋東口店 - ‬2 min walk
  • ‪バインミーサンドイッチ - ‬2 min walk

About this property

Hotel Niwa Tokyo

Hotel with 2 restaurants, near Tokyo Dome
There are 2 restaurants on site. WiFi and wired Internet are free in public spaces. A 24-hour business centre and 2 meeting rooms are available. A fitness centre, a terrace, and a vending machine are also featured at Hotel Niwa Tokyo. A complete renovation of Hotel Niwa Tokyo was completed in March 2022.

Smoking is allowed in designated areas at this 4-star Tokyo hotel.

  • 1 building
  • 229 guestrooms or units
  • 15 levels
  • 2 dining venues
  • Built in 2009
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Terrace
  • Lift
  • Smoking in designated areas
  • Microwave in a common area
  • Water dispenser
Hotel Niwa Tokyo offers 229 accommodations with a safe and complimentary bottles of water. Guests can surf the web using complimentary wired and wireless Internet access. Bathrooms include slippers, bidets, complimentary toiletries and hairdryers. Housekeeping is offered on a daily basis and in-room massages can be requested. Renovation of all guestrooms was completed in March 2022.

Languages

English, Japanese

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  • Restaurant
  • Air conditioning
  • Gym
4.7 out of 5, Exceptional, 2,498 reviews
The price is AU$342
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 4,000 per person
  • 2 restaurants

Restaurants on site

  • Dining LIEU
  • Japanese Cuisine YUKURI

Things to do

  • Gym

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • 24-hour business centre

Outdoors

  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Meals are not included in the room rate for children ages 5 and younger included in the reservation.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 5 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 4000 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child aged 5 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hotel Niwa
Hotel Niwa Tokyo
Hotel Tokyo Niwa
Niwa Hotel
Niwa Hotel Tokyo
Niwa Tokyo
Niwa Tokyo Hotel
Tokyo Hotel Niwa
Tokyo Niwa Hotel
Hotel Niwa Tokyo Japan
Hotel Niwa Tokyo Hotel
Hotel Niwa Tokyo Tokyo
Hotel Niwa Tokyo Hotel Tokyo

Frequently asked questions

What is the cancellation policy at Hotel Niwa Tokyo?

Hotel Niwa Tokyo offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Niwa Tokyo?

As of 25 Mar 2025, prices found for a 1-night stay for 2 adults at Hotel Niwa Tokyo on 24 Apr 2025 start from AU$399.42, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Hotel Niwa Tokyo?

The closest beach to Hotel Niwa Tokyo is Odaiba Beach Park (7.9 km).

Is there a spa on site at Hotel Niwa Tokyo?

No, there is no spa at this property. LaQua Tokyo Dome City is a short 10-minute walk away.

What makes Hotel Niwa Tokyo a romantic place to stay?

Garden-view dining and a bar, as well as massage services available in the guestrooms, all help set the scene for a romantic weekend at Hotel Niwa Tokyo.

Does Hotel Niwa Tokyo serve breakfast?

You bet, guests highly rate the buffet breakfast here! Offered daily between 7:00 AM and 9:30 AM, this is the spot to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Hotel Niwa Tokyo?

No, Hotel Niwa Tokyo does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Niwa Tokyo?

Yep, you can grab a meal at Hotel Niwa Tokyo's onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Hotel Niwa Tokyo?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Hotel Niwa Tokyo?

No, only service animals are allowed.

Hotel Niwa Tokyo Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1425 out of 1769 reviews
Rating 8 - Good. 254 out of 1769 reviews
Rating 6 - Okay. 63 out of 1769 reviews
Rating 4 - Poor. 13 out of 1769 reviews
Rating 2 - Terrible. 14 out of 1769 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sona

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience. Would definitely stay there again. Limited options immediately outside the property but very quiet, clean and lovely neighorhood.
Stayed 2 nights in Dec 2024

2/10 Terrible

Trevor

Stayed 4 nights in Nov 2024

2/10 Terrible

Ludvig

Stayed 4 nights in Dec 2024

8/10 Good

Oscar

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good location, very nice staff.
Stayed 3 nights in Dec 2024

10/10 Excellent

Rachel

Stayed 3 nights in Nov 2024

10/10 Excellent

Wilfredo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the station, great staff and very helpful with questions and concerns. They assisted us in booking a taxi directly to ueno station on our departure date. Very nice building and very clean.
Stayed 7 nights in Dec 2024

8/10 Good

Sunrise

Liked: Cleanliness, staff & service, property conditions & facilities
I appreciated the humidifier and air purifier
Stayed 1 night in Dec 2024

8/10 Good

Hampton

Liked: Cleanliness, staff & service, property conditions & facilities
nice hotel with good services but not the most convenient location
Stayed 5 nights in Dec 2024

10/10 Excellent

Jin

Stayed 5 nights in Nov 2024

10/10 Excellent

Fuki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Wei Seng

Liked: Cleanliness, staff & service, property conditions & facilities
A clean hotel in a quiet location yet convenient to access transport and tourist attractions
Stayed 6 nights in Dec 2024

10/10 Excellent

Chieko

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was very nice! It met our needs, e.g., quiet location, proximity to train station, cleanliness, welcoming staff, etc., The minor improvement / consideration items: 1) plumbing / sewage odor - there was a very slight odor in the bathroom when the door was first opened. It dissipates, then when the door is closed it accumulates again but it didn’t make its way into the sleeping area so I didn’t make an issue of it with the front desk. 2) location - since I’m familiar with Tokyo getting to / from / around the hotel may be inconvenient for those who aren’t familiar with the train system. For the cost of the stay, there are other very good Tokyo hotels which are better for commuting. It’s a trade off of what you want, e.g., commuting convenience or quiet. 3) amenities - very eco friendly but for the cost of the stay, the quality of some of some of the products can be improved, e.g., the razor, etc.,
Stayed 2 nights in Dec 2024

10/10 Excellent

Chloe

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb place and hospitality. Only con that I feel is the $40 for breakfast per day if not included in your stay. Other than that, fantastic stay.
Stayed 6 nights in Dec 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central spot, easy access to subway and Tokyo station. Lots of cabs out front and walking distance to restaurants and shopping. Staff were so polite and friendly. Rooms and facility were lovely. Really nicely appointed rooms and common areas with everything you need. The gardens really gave the hotel a tranquil feel. We ate at the hotel for breakfast. It was a buffet style with a good assortment of freshly made food. Highly recommend on all fronts. We travelled with a 13 year old and she also enjoyed the experience.
Stayed 3 nights in Dec 2024

10/10 Excellent

Lucena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

8/10 Good

Graham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location - very nice surroundings and a moden attractive place to stay. Staff are lovely. Bathroom a little dated and occasional drain smell. Train noise is close and can be intrusive.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jasper

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and quiet hotel. Love the gardens. Nice staff service
Stayed 2 nights in Dec 2024

10/10 Excellent

Marie Anne Fong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are always helpful. Room was always kept clean and has the amenities we needed. Location was very near the subway station and near restaurants, pharmacy and convenience store.
Stayed 7 nights in Dec 2024

10/10 Excellent

Dhruba

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice blend of traditional ryouken and modern hotel. The atmosphere of the hotel has this quiet, tranquility to it. The staff are very friendly and will greet you every time you enter or leave the hotel, and they will answer any queries you have with a smile. The Zen garden and terrace are small, but very nice to sir by and have tea (which is served in the evening and morning). The hotel is within walking distance to Sudaiboshi station, which isnt very far from Central Tokyo. Great restaurants around, including an edo castle and park not too far away. Would definitely recommend staying here!
Stayed 3 nights in Dec 2024

10/10 Excellent

Cody

Stayed 6 nights in Nov 2024

10/10 Excellent

Pichawi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Geneva, Port Orchard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great stay. We stayed at Niwa for a week and it was great top to bottom. Location was very central to all of Tokyo and close to public transport. Ended up walking quite a bit around the local area and was pleased. It's not a touristy area-- mostly working people, so that was great. Hotel was so nice, and clean and the breakfast was great. The workers were all very nice and accommodating. Would stay here again. Lots of business travelers and a good mix of Western and Japanese environment. My only suggestion is larger hotel slippers for your Western customers. Thank you for the beautiful stay.
Stayed 5 nights in Nov 2024

10/10 Excellent

Elena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is hidden in one back street so it is very quiet. It´s a small hotel and very private. Staff was very attentive and check in and check out was easy. Overall I would stay here again. The grounds were well kept and rooms were nice and updated as well.
Stayed 2 nights in Nov 2024

10/10 Excellent

Victor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff were very helpful. I was assisted with transporting luggage, knowledge about Shinkansen transport, and felt secure knowing that all my questions would be answered. Fantastic skills communicating with English speaking customers!
Stayed 4 nights in Dec 2024

10/10 Excellent

Oscar

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything good
Stayed 3 nights in Dec 2024