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HOSHINOYA Tokyo

5.0 star property
Luxury Tokyo ryokan in Chiyoda with spa services
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for HOSHINOYA Tokyo

Exterior detail
Lobby lounge
Hot springs
Hot springs
City view from property

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Spa
    Spa
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry

Explore the area

Map
1-9-1 Otemachi, Chiyoda-ku, Tokyo, 100-0004
  • Imperial Palace East Gardens
    5 min walk
  • Tokyo Imperial Palace
    15 min walk
  • Tokyo International Forum
    17 min walk
  • Tokyo (HND-Haneda)
    29 min drive

Room options

View all photos for Sakura (Deluxe Twin)

Sakura (Deluxe Twin)

Sakura (Deluxe Twin)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Bathrobes
Deep-soaking bath
Toilet with electronic bidet
Private bathroom
  • 41 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Yuri (Deluxe King)

Yuri (Deluxe King)

Yuri (Deluxe King)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Bathrobes
Deep-soaking bath
Toilet with electronic bidet
Private bathroom
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Kiku (Executive Triple)

Kiku (Executive Triple)

Kiku (Executive Triple)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Bathrobes
Deep-soaking bath
Toilet with electronic bidet
Private bathroom
  • 83 sq m
  • Sleeps 3
  • 3 Single Beds

Similar properties

Exterior
The Prince Park Tower Tokyo - Preferred Hotels & Resorts, LVX Collection
Spa
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Restaurant
Air conditioning
4.7 out of 5, Exceptional, (1003)
The price is AU$588
for 1 night
includes taxes & fees
5 Dec - 6 Dec
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About the area

Tokyo

A luxury stay in the heart of Tokyo awaits you at HOSHINOYA Tokyo. Within a 20-minute stroll, you'll find popular places like Tokyo Imperial Palace and Tokyo International Forum. Highlights at this ryokan include a restaurant and in-room free WiFi. .This ryokan has free WiFi in public areas, concierge services and a 24-hour front desk. Other amenities include a snack bar/deli, coffee/tea in a common area and spa services. Full breakfast is available daily between 7 AM and 11 AM. .Within a 30-minute walk of this 5-property class Chiyoda ryokan, attractions include Nippon Budokan and Ginza Six.

What's nearby

  • Tokyo Imperial Palace - 15 min walk - 1.3 km
  • Tokyo International Forum - 17 min walk - 1.4 km
  • Nippon Budokan - 3 min drive - 2.0 km
  • Tokyo Dome - 3 min drive - 2.8 km
  • Tokyo Tower - 4 min drive - 4.1 km

Getting around

  • Otemachi Station - 1 min walk
  • Tokyo Station - 9 min walk
  • Tokyo (HND-Haneda) - 29 min drive

Restaurants

  • ‪スターバックス - ‬2 min walk
  • ‪上島珈琲店大手町フィナンシャルシティ店 - ‬1 min walk
  • ‪港屋2 - ‬2 min walk
  • ‪サブウェイ - ‬2 min walk
  • ‪銀座篝 大手町店 - ‬1 min walk

About this property

HOSHINOYA Tokyo

Luxury Tokyo ryokan in Chiyoda with spa services
Along with a restaurant, there's a snack bar/deli on site. WiFi is free in public spaces. HOSHINOYA Tokyo offers its guests hot springs. Spa services, a library, and multilingual staff are also featured at the luxury HOSHINOYA Tokyo. You'll have access to the indoor pool and health club at a partner property.

Smoking is allowed in designated areas at this 5-star Tokyo ryokan.

  • 1 building
  • 84 guestrooms or units
  • 16 levels
  • Built in 2016
  • Deli
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Library
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Dining venue
HOSHINOYA Tokyo offers 84 accommodations with minibars and a safe. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, slippers and toilets with an electronic bidet.

This Tokyo ryokan provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services.

Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe). These services feature separate men's and women's areas. There are 2 indoor hot springs and 2 outdoor hot springs open between 3:00 PM and midnight. The temperature in the hot springs is set to 97°F.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily full breakfast available 7 AM to 11 AM for a fee: JPY 4,752 for adults and JPY 1,600 for children
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Access to nearby indoor pool
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Outdoors

  • Garden

Spa

  • 2 indoor hot springs
  • 2 outdoor hot springs
  • 4 indoor/outdoor hot springs
  • Hot springs open from 3:00 PM - midnight
  • Hot springs water temperature - 36 ºC
  • Indoor mineral hot springs (onsen)
  • Outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa services
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 16 floors
  • Built in 2016
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe
  • Tatami (woven mat) flooring

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

This property is closed from 12 January 2025 to 15 January 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 3 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately JPY 4752 for adults and from JPY 1600 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. 

We should mention

  • Hot springs access available from 3:00 PM to midnight.
  • One child aged 3 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

HOSHINOYA Tokyo Inn
HOSHINOYA
HOSHINOYA Tokyo Japan
HOSHINOYA Inn
HOSHINOYA Tokyo Tokyo
HOSHINOYA Tokyo Ryokan
HOSHINOYA Tokyo Ryokan Tokyo

Frequently asked questions

Are there any beaches close to HOSHINOYA Tokyo?

The closest beach to HOSHINOYA Tokyo is Odaiba Beach Park (6.4 km).

How much does it cost to stay at HOSHINOYA Tokyo?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at HOSHINOYA Tokyo on 3 Dec 2024 start from AU$1,735.76, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at HOSHINOYA Tokyo?

There's no onsite spa, but this property does offer spa services.

What makes HOSHINOYA Tokyo a romantic place to stay?

24-hour room service, plus deep-soaking baths in the guestrooms, help set the scene for a romantic weekend at HOSHINOYA Tokyo.

Are there hot tubs in the rooms at HOSHINOYA Tokyo?

No, but there are deep-soaking baths in the guestrooms.

Does HOSHINOYA Tokyo serve breakfast?

Yeah, full brekkie is on offer daily from 7 AM to 11 AM.

Is there a free airport shuttle available at HOSHINOYA Tokyo?

No, HOSHINOYA Tokyo does not offer an airport shuttle service.

Is there a bar or restaurant at HOSHINOYA Tokyo?

Yep, you can grab a meal at HOSHINOYA Tokyo's onsite restaurant.

What time are check-in & check-out at HOSHINOYA Tokyo?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at HOSHINOYA Tokyo?

No, pets are not allowed.

HOSHINOYA Tokyo Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 459 out of 544 reviews" "
Rating 8 - Good. 51 out of 544 reviews" "
Rating 6 - Okay. 12 out of 544 reviews" "
Rating 4 - Poor. 14 out of 544 reviews" "
Rating 2 - Terrible. 8 out of 544 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Chelsea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location Close to Tokyo station Wonderful staff and service
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

JINSOO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Hyoungsuk

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
unique luxury hotel in Tokyo
Hoshinoya Tokyo is a unique hotel, with tatami and wooden flooring throughout. The rooms have an elegant decor with a modern touch (TV hidden behind a mirror, multiple room dimming settings). The communal lounges on each floor, as well as the public bath on the top floor, along with cultural amenities (musical performances on the weekends) all make up a unique experience that you won't find at other hotels.
Stayed 3 nights in Jul 2024

10/10 Excellent

Lee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The quality of service, attention to detail and ethereal ambience makes this a truly special respite from the hustle and bustle of Tokyo.
Stayed 2 nights in Jul 2024

10/10 Excellent

David, Irvine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern and traditional hotel with great customer service. An excellent choice for families or for those just looking for some peace in Tokyo. The onsen was a special treat & my family thoroughly enjoyed. Walking distance to Tokyo station and very close to Otemachi Station. Would definitely stay here again.
Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff and service are amazing and the Onsen is very clean, peaceful and relaxing. Highly recommended.
Stayed 1 night in May 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
traditional elegance in Tokyo
Stunning and engaging architecture. This place is not for everyone - for example, those who like typical gaudy Western style five star hotels with luxe golden fixtures etc. Also, the beds are traditional Japanese - so futon on the floor. We loved it! Service was impeccable and lovely.
Stayed 2 nights in May 2024

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities
One of the best hotels I've ever stayed at. Thank you
Stayed 2 nights in Mar 2024

10/10 Excellent

Carmen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely gorgeous hotel. Amazing staff as well. Rooms were spacious and beautiful. Lovely tea and snacks included as well. We used the Osen, gym nearby (extra change), hand the traditional dinner and breakfast in our room and toured around Tokyo. The hotel is located in the financial district which was a little too quiet on the weekends and none of the underground restaurants were open. Other than that, our experience was perfect. Would definitely recommend.

10/10 Excellent

RAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant & unique
Very pleasant stay and unique experience!
Stayed 3 nights in Mar 2024

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly the most beautiful oasis hotel. Extraordinary service and beauty. Incredibly private. Almost no interaction with other guests. The most luxurious ryokan possible. The onsen on the roof is magic. Highly recommend for a calm peaceful relaxing place to spend a few days upon arrival with jet lag. Would love to return.
Stayed 3 nights in Mar 2024

10/10 Excellent

Lynn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

6/10 Okay

Youssef

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is incredible, the facilities are mind blowing. Everything about the hotel is exceptional. The Onsen is an incredible experience to have. The spa was the best I've ever been to. The only two complaints I have are the breakfast option was very expensive and it wasn't as tasty as all the other food I had in Tokyo. Additionally I wanted to invite a few of my friends to checkout the room while I changed for us to go out. The hotel gave me a very hard time stating that hotel policy doesn't allow guests, which is absurd. I'm staying at a hotel alone, if I want to invite someone to visit me, it's my own prerogative to do so.

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying at HOSHINOYA Tokyo. The property is truly a ryokan in the city that creates a quiet and peaceful environment. The natural onsen on the 17th floor makes the property very unique within Tokyo and we used it everyday. The staff were all very helpful and kind throughout our stay. We also had to cancel very short notice and they worked with us to reschedule even though we were outside their cancellation window; we really appreciated their willingness to accommodate us in a unique circumstance.
Stayed 6 nights in Feb 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Must stay here when in Tokyo!
The most beautiful hotel I have ever stayed in! Love the hot springs and the japanese breakfast. The staff was wonderful!
Stayed 3 nights in Feb 2024

10/10 Excellent

Cameron

Stayed 2 nights in Feb 2024

10/10 Excellent

Jacqueline

2/10 Terrible

GUK

Liked: Cleanliness
Disliked: Staff & service, amenities
1st day we arrived was good with staff. 2nd day - Breakfast : Staff did not explained about food and food was not warm, it was cold. We need a water so i called staff but they did not answer so i went out of room and looking for staff. 3rd day (check out at 11:30) - when i went to reception to check out, staff did not say hello and did not asking any question like " how was stay in Hoshinoya?", they just gave to me paper to pay bill. I felt so upset about staff. I have been many Aman resort,Hyatt,Hilton,W hotel, Ritz carton and so on around world. Their staff so kind but Hoshinoya Staff are so terrible in reception. My daughter asked some drink when we check out, but staff laught and reject to give some drink. I felt so much terrible and very upset. I felt they ignore me. I did decide not use Hoshinoya hotel anymore in my life and tell my experience to my people. How staff say "No" when we ask some drinks when we check out? Is this your hotel's customer service rule? We spend about 1500yen per night, but service your your hotel less than 300yen per night's hotel. Thank you so much Hoshinoya's terrible customer service and I'll never forget the feeling of being ignored. for the rest of my life.
Stayed 2 nights in Dec 2023

10/10 Excellent

Daraphanh, West Covina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2023

10/10 Excellent

Daraphanh, West Covina

Travelled with partner
Liked: Cleanliness, amenities
Stayed 7 nights in Nov 2023

10/10 Excellent

Seonhee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Traditional and wonderful ryokan
Stayed 3 nights in Dec 2023

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible onsen!
Incredible onsen. Full stop. #1 reason to stay here. In such a dense city, this is a true luxury to have a tranquil rooftop onsen with indoor and outdoor areas. The design of the hotel, the arrival and check in experience, staff, service, are all top notch as well. Location is very convenient for seeing Ginza and Asakusa areas of Tokyo, as well as the Imperial Palace and gardens.
Stayed 2 nights in Nov 2023

10/10 Excellent

Sarah, Bellevue

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hoshinoya is the perfect city escape. It’s a 2 mile n walk from the subway and has a fantastic traditional style Japanese hot spring on the top floor, which is honestly why we always choose it. The staff go above and beyond every time and will ensure that your stay is memorable. If you’re looking for a luxury experience that combines the traditional elements of a Japanese ryokan, this is it!!!
Stayed 2 nights in Nov 2023