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Hotel New Otani Tokyo Garden Tower

4.5 star property
Luxury Tokyo hotel in Chiyoda with 20 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel New Otani Tokyo Garden Tower

Japanese garden
Front of property
Property amenity
Exterior
Garden Tower Deluxe Room, Non Smoking, Run of House

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Breakfast available
  • Bar
    Bar
  • Gym
    Gym
  • Parking included
    Parking included
  • Spa
    Spa
  • Housekeeping
    Housekeeping

Explore the area

Map
4-1 Kioi-Cho, Chiyoda-ku, Tokyo, Tokyo-to, 102-8578
  • Hotel New Otani Tokyo
    9 min walk
  • Tokyo Imperial Palace
    15 min walk
  • Tokyo Midtown
    4 min drive
  • Tokyo (HND-Haneda)
    33 min drive

Room options

View all photos for Garden Tower Standard Room, Garden View, Non Smoking

Garden view

Garden Tower Standard Room, Garden View, Non Smoking

Highlights

Air conditioning
Fridge
TV
Hypo-allergenic bedding
Down duvet
Toilet with electronic bidet
Hairdryer
Shower/bath combination
  • 27 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Single Beds

View all photos for Garden Tower Standard Triple Room, Non Smoking

Garden Tower Standard Triple Room, Non Smoking

Garden Tower Standard Triple Room, Non Smoking

Highlights

Air conditioning
Fridge
TV
Hypo-allergenic bedding
3 bedrooms
Down duvet
Toilet with electronic bidet
Hairdryer
  • 40 sq m
  • Sleeps 5
  • 2 Single Beds and 1 Single Murphy Bed

View all photos for Garden Tower Standard Twin Room, Smoking

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Garden Tower Standard Twin Room, Smoking

Highlights

Air conditioning
Fridge
TV
Hypo-allergenic bedding
Down duvet
Toilet with electronic bidet
Hairdryer
Shower/bath combination
  • Sleeps 4
  • 2 Single Beds

View all photos for Garden Tower Junior Suite , Non Smoking

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Garden Tower Junior Suite , Non Smoking

Highlights

Air conditioning
Free rollaway/extra beds
Fridge
TV
Hypo-allergenic bedding
Down duvet
Toilet with electronic bidet
Hairdryer
  • 74 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Single Beds

View all photos for Garden Tower Standard Twin 2 Rooms (Connecting Rooms)

Garden Tower Standard Twin 2 Rooms (Connecting Rooms)

Garden Tower Standard Twin 2 Rooms (Connecting Rooms)

Highlights

Air conditioning
Fridge
TV
Hypo-allergenic bedding
Down duvet
Hairdryer
2 bathrooms
Private bathroom
  • Sleeps 6
  • 4 Single Beds

View all photos for Garden Tower Deluxe Room, Non Smoking, Run of House

Garden Tower Deluxe Room, Non Smoking, Run of House

Garden Tower Deluxe Room, Non Smoking, Run of House

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Down duvet
Toilet with electronic bidet
Hairdryer
  • 50 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for Garden Tower Deluxe Triple Room, Non Smoking

Garden Tower Deluxe Triple Room, Non Smoking

Garden Tower Deluxe Triple Room, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Down duvet
Toilet with electronic bidet
Hairdryer
  • 50 sq m
  • Sleeps 5
  • 3 Large Single Beds

View all photos for Garden Tower Standard Twin Room, Non Smoking

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Garden Tower Standard Twin Room, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Down duvet
Toilet with electronic bidet
Hairdryer
  • 27 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Garden Tower Standard Double Room, Non Smoking

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Garden Tower Standard Double Room, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Down duvet
Toilet with electronic bidet
Hairdryer
  • 27 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Garden Tower Standard Double Room, Non Smoking, Early check-in from 9:00, check-out 12:00

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Garden Tower Standard Double Room, Non Smoking, Early check-in from 9:00, check-out 12:00

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Down duvet
Toilet with electronic bidet
Hairdryer
  • Sleeps 4
  • 1 Queen Bed

View all photos for Garden Tower Standard Room, Non Smoking

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Garden Tower Standard Room, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Down duvet
Toilet with electronic bidet
Hairdryer
  • 27 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for Garden Tower Standard Twin Room, Non Smoking, Early check-in from 9:00, check-out 12:00

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Garden Tower Standard Twin Room, Non Smoking, Early check-in from 9:00, check-out 12:00

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Down duvet
Toilet with electronic bidet
Hairdryer
  • Sleeps 4
  • 2 Single Beds

View all photos for Garden Tower Standard Twin Room Non Smoking

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Garden Tower Standard Twin Room Non Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Garden Tower Standard Double Room Non Smoking

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Garden Tower Standard Double Room Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Garden Tower Deluxe Triple Room Non Smoking

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Garden Tower Deluxe Triple Room Non Smoking

  • Sleeps 3
  • 3 Single Beds

View all photos for Garden Tower Standard Double Or Twin Room

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Garden Tower Standard Double Or Twin Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Garden Tower Deluxe Double Or Twin Room Non Smoking

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Garden Tower Deluxe Double Or Twin Room Non Smoking

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Garden Tower Junio Suite

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Garden Tower Junio Suite

  • Sleeps 2
  • 2 Single Beds

View all photos for Garden Tower Standard Triple Room Non Smoking

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Garden Tower Standard Triple Room Non Smoking

  • Sleeps 3
  • 3 Single Beds

View all photos for Garden Tower Count Suite

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Garden Tower Count Suite

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Garden Tower Suite

Miscellaneous

Garden Tower Suite

  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

Similar properties

Exterior
Hotel New Otani Tokyo The Main
Pool
Parking included
Free WiFi
Restaurant
4.6 out of 5, Wonderful, (1002)
Hotel New Otani Tokyo The Main

About the area

Tokyo

A luxury stay in Tokyo awaits you at Hotel New Otani Tokyo Garden Tower. You'll be 1.2 km (0.8 mi) from Tokyo Imperial Palace and 2.8 km (1.7 mi) from Nippon Budokan. Highlights at this hotel include 20 restaurants, 4 bars/lounges and free self-parking. .A day of pampering can include facials and body treatments. A meeting room and a business centre are among the business amenities offered. Additionally, you'll find free Wi-Fi in public areas, a gym and a coffee shop/cafe. Buffet breakfast is available daily between 7 AM and 10 AM. There's also the convenience of an airport shuttle. .With a stay at this 4.5-property class Chiyoda hotel, you'll be 2.9 km (1.8 mi) from Shinjuku Gyoen National Garden and 3.6 km (2.2 mi) from Tokyo Tower.

What's nearby

  • Tokyo Imperial Palace - 15 min walk - 1.3 km
  • Tokyo Tower - 4 min drive - 3.6 km
  • Nippon Budokan - 4 min drive - 3.1 km
  • Tokyo Dome - 5 min drive - 4.4 km
  • Shinjuku Gyoen National Garden - 7 min drive - 7.2 km

Getting around

  • Fukuma Station - 6 min walk
  • Yotsuya Station - 9 min walk
  • Tokyo (NRT-Narita Intl.) - 67 min drive

Restaurants

  • ‪SATSUKI - ‬3 min walk
  • ‪ガンシップ - ‬3 min walk
  • ‪VIEW & DINING THE Sky - ‬3 min walk
  • ‪9-CAFE by PRONTO - ‬6 min walk
  • ‪紀尾井ホール - ‬1 min walk

About this property

Hotel New Otani Tokyo Garden Tower

Luxury Tokyo hotel in Chiyoda with 20 restaurants
There are 20 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can unwind with a drink at one of the 4 bars/lounges. Business amenities include a business centre and a meeting room.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. A fitness centre, spa services, and gift shops/newsstands are also featured at the luxury Hotel New Otani Tokyo Garden Tower. An airport shuttle at scheduled times is available for a fee. Free self parking is available.

  • 836 guestrooms or units
  • 20 dining venues
  • 4 bars or lounges
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Corner/local shop
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • On-site shopping
  • Bellhop
  • Coffee shop
  • 1 conference room
Hotel New Otani Tokyo Garden Tower offers 836 accommodations with minibars and a safe. Beds feature down duvets. Premium digital televisions are provided. Bathrooms include a combined bath/shower unit, slippers, toilets with an electronic bidet and complimentary toiletries.

This Tokyo hotel provides complimentary wired Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include facials and body treatments.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Return airport shuttle (surcharge) from 7:30 AM to 9:30 PM at scheduled times
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: JPY 3,680 to 8,855 for adults and JPY 3,220 to 5,175 for children
  • 20 restaurants
  • 4 bars/lounges
  • A coffee shop/cafe

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Garden

Spa

  • Facials

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 30-inch TV with premium digital channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 20

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Meals are not included in the room rate for children ages 5 and younger included in the reservation.

Renovations and closures

This property is closed from 24 February 2025 to 25 February 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 5 years old or younger stays free per registered adult when using existing bedding.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 3680 to 8855 for adults and JPY 3220 to 5175 for children
  • Airport shuttle fee: JPY 3600 per person (one-way)
  • Airport shuttle fee per child: JPY 1800 (one-way)
  • Facilities fee: JPY 6000 per person, per day and includes use of: sauna; spa; swimming pool

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash. Cashless payment methods are available for all transactions.

We should mention

  • One child aged 5 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel New Otani Tokyo Garden Tower
Hotel New Otani Garden Tower
New Otani Tokyo Garden Tower
New Otani Garden Tower
Hotel New Otani Tokyo Garden Tower Japan
New Otani Tokyo Tower Tokyo
Hotel New Otani Tokyo Garden Tower Hotel
Hotel New Otani Tokyo Garden Tower Tokyo
Hotel New Otani Tokyo Garden Tower Hotel Tokyo

Frequently asked questions

What is the cancellation policy at Hotel New Otani Tokyo Garden Tower?

Hotel New Otani Tokyo Garden Tower offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel New Otani Tokyo Garden Tower?

Yep, Hotel New Otani Tokyo Garden Tower has a free self car park.

Are there any beaches close to Hotel New Otani Tokyo Garden Tower?

The closest beach to Hotel New Otani Tokyo Garden Tower is Odaiba Beach Park (6.9 km).

Is there a spa on site at Hotel New Otani Tokyo Garden Tower?

There's no onsite spa, but this property does offer services like facials and body treatments.

Does Hotel New Otani Tokyo Garden Tower serve breakfast?

Yep, buffet breakfast is offered daily from 7 AM to 10 AM.

Is there a free airport shuttle available at Hotel New Otani Tokyo Garden Tower?

No, but there's an airport shuttle that runs from 7:30 AM - 9:30 PM at scheduled times for a fee.

Is there a bar or restaurant at Hotel New Otani Tokyo Garden Tower?

Yep, Hotel New Otani Tokyo Garden Tower has 20 restaurants.

What time are check-in & check-out at Hotel New Otani Tokyo Garden Tower?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel New Otani Tokyo Garden Tower?

No, pets are not allowed.

Hotel New Otani Tokyo Garden Tower Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 670 out of 1002 reviews" "
Rating 8 - Good. 228 out of 1002 reviews" "
Rating 6 - Okay. 54 out of 1002 reviews" "
Rating 4 - Poor. 28 out of 1002 reviews" "
Rating 2 - Terrible. 22 out of 1002 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Tina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel wonderful staff and quality, dislike that the pool is extra unless a member! Things like the pool should be included in your stay and only meals/drinks as additional charges
Stayed 3 nights in Aug 2024

8/10 Good

Zak

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pool with long opening hours. Lovely accommodating staff. I was shocked when I saw a laundry bill for £170 (32,000 Yen) for what would be 1-2 loads in a washing machine. Prices before hand would have greatly influenced my decision but I was not informed until after the laundry was finished, how much I owed.
Stayed 10 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Ana Paula

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great experience. Hotel was clean and staffs were nice!
Stayed 6 nights in Jul 2024

10/10 Excellent

Jiahui

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and impressive garden.
Stayed 1 night in Aug 2024

10/10 Excellent

Yevgeniya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upscale hotel in the central location. Easy walk to metro and local shops
Stayed 3 nights in Aug 2024

10/10 Excellent

Zhi-yu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Elliott

Liked: Cleanliness, staff & service, property conditions & facilities
My only gripe is that guests have to pay to use the pool, it is not complimentary with the stay.
Stayed 7 nights in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful gardens and very helpful and professional staff. Gardens were gorgeous and the restaurant choices and shops was a surprising bonus!
Stayed 2 nights in Aug 2024

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent beautiful property!!!
Stayed 3 nights in Jul 2024

10/10 Excellent

Jessica, Cary

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property! Convenient to transportation and many dining options in the area. They have connecting rooms for families. Amazing shopping onsite.
Stayed 6 nights in Jul 2024

10/10 Excellent

Shohta

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with kids. Pool was great although little expensive even for staying guests.
Stayed 1 night in Aug 2024

8/10 Good

Dennis

Stayed 8 nights in Jul 2024

10/10 Excellent

Gang

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is clean and spacious. Staffs are warm.
Stayed 6 nights in Jul 2024

6/10 Okay

Hidehito

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 12 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
will be back
Great location, friendly staff. the pool was very nice
Stayed 2 nights in Jul 2024

10/10 Excellent

Jason, Los Gatos

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They provide a rare and high level of service and consideration. Great experience.
Stayed 2 nights in Jul 2024

10/10 Excellent

Song

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 5 nights in Jul 2024

10/10 Excellent

Jiahong

Stayed 3 nights in Jun 2024

10/10 Excellent

Steven, Kensington

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed at the New Otani Garden Tower twice in the past year. Each time the service was world class and the room spacious by Tokyo standards. The area is away from the crowded areas but access to the subway is convenient. The additional cost for breakfast at the hotel is well worth it... although if you're not a breakfast person there's a bakery and Starbucks across the street.
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Karen

Stayed 2 nights in Jul 2024

10/10 Excellent

Nick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Philip

Stayed 1 night in Jul 2024

10/10 Excellent

Nathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to 2 main subway lines and near a lot of food places. Close enough to be convenient but far enough to still be a quiet place to stay.
Stayed 7 nights in Jul 2024