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Grand Prince Hotel Takanawa

5.0 star property
Luxury hotel with 3 restaurants and 24-hour fitness centre

Photo gallery for Grand Prince Hotel Takanawa

View from property
Balcony
Japanese garden
Japanese garden
Club Junior Suite Deluxe King Room with Lounge Access, Non-smoking

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Housekeeping
  • Gym
The current price is AU$259
includes taxes & fees
11 Mar - 12 Mar

Explore the area

Map
3-13-1 Takanawa Minato, Tokyo, Tokyo-to, 108-8612
  • Tokyo Tower
    ‪4 min drive‬
  • Tokyo Imperial Palace
    ‪7 min drive‬
  • Meiji Jingu Shrine
    ‪12 min drive‬
  • Tokyo (HND-Haneda)
    ‪24 min drive‬

Room options

View all photos for Superior Twin Room, High Floor, Non Smoking

Down duvets, in-room safe, blackout curtains, iron/ironing board

Superior Twin Room, High Floor, Non Smoking

Highlights

Air conditioning
Heating
Fridge
TV
Blackout curtains
Down duvet
Shower/bath combination
Toilet with electronic bidet
  • 24 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Club Suite Twin with Lounge Access, Non smoking

Club Suite Twin with Lounge Access, Non smoking | Living area

Club Suite Twin with Lounge Access, Non smoking

Highlights

Air conditioning
Heating
Club Lounge
Fridge
TV
Blackout curtains
Down duvet
Toilet with electronic bidet
  • 64.2 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room, High Floor, Non Smoking

Down duvets, in-room safe, blackout curtains, iron/ironing board

Superior Double Room, High Floor, Non Smoking

Highlights

Air conditioning
Heating
Fridge
TV
Blackout curtains
Down duvet
Shower/bath combination
Toilet with electronic bidet
  • 21 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Club Suite King with Lounge Access, Non smoking

Club Suite King with Lounge Access, Non smoking

Club Suite King with Lounge Access, Non smoking

Highlights

Air conditioning
Heating
Club Lounge
Fridge
TV
Blackout curtains
Down duvet
Toilet with electronic bidet
  • 64.2 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room, Non-smoking

Superior Twin Room, Non-smoking

Superior Twin Room, Non-smoking

Highlights

Air conditioning
Heating
Fridge
TV
Blackout curtains
Down duvet
Shower/bath combination
Toilet with electronic bidet
  • 24 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Twin Room, High Floor, Non-smoking - Garden View

Down duvets, in-room safe, blackout curtains, iron/ironing board

Deluxe Twin Room, High Floor, Non-smoking - Garden View

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Blackout curtains
Down duvet
Shower/bath combination
  • 32 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Club Corner King Room with Lounge Access, Non smoking

Down duvets, in-room safe, blackout curtains, iron/ironing board

Club Corner King Room with Lounge Access, Non smoking

Highlights

Air conditioning
Heating
Club Lounge
Fridge
TV
Blackout curtains
Down duvet
Toilet with electronic bidet
  • 27.3 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, Non-smoking

Down duvets, in-room safe, blackout curtains, iron/ironing board

Superior Double Room, Non-smoking

Highlights

Air conditioning
Heating
Fridge
TV
Blackout curtains
Down duvet
Shower/bath combination
Toilet with electronic bidet
  • 21 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior King Room, High Floor, Non-smoking

Down duvets, in-room safe, blackout curtains, iron/ironing board

Superior King Room, High Floor, Non-smoking

Highlights

Air conditioning
Heating
Fridge
TV
Blackout curtains
Down duvet
Shower/bath combination
Toilet with electronic bidet
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking, Corner (Upper Floor )

Down duvets, in-room safe, blackout curtains, iron/ironing board

Superior Room, 1 King Bed, Non Smoking, Corner (Upper Floor )

Highlights

Air conditioning
Heating
Fridge
TV
Blackout curtains
Down duvet
Shower/bath combination
Toilet with electronic bidet
  • 27.3 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking, Corner

Superior Room, 1 King Bed, Non Smoking, Corner

Superior Room, 1 King Bed, Non Smoking, Corner

Highlights

Air conditioning
Heating
Fridge
TV
Blackout curtains
Down duvet
Shower/bath combination
Toilet with electronic bidet
  • 27.3 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Room, Non-smoking - Garden View

Down duvets, in-room safe, blackout curtains, iron/ironing board

Deluxe King Room, Non-smoking - Garden View

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Blackout curtains
Down duvet
Shower/bath combination
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room, Non-smoking - with Garden View

Down duvets, in-room safe, blackout curtains, iron/ironing board

Deluxe Twin Room, Non-smoking - with Garden View

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Blackout curtains
Down duvet
Shower/bath combination
  • 32 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Club Superior Double Room with Lounge Access, Non-smoking

Down duvets, in-room safe, blackout curtains, iron/ironing board

Club Superior Double Room with Lounge Access, Non-smoking

Highlights

Air conditioning
Heating
Club Lounge
Fridge
TV
Blackout curtains
Down duvet
Toilet with electronic bidet
  • 21 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room with Extra Bed, Non-smoking - Garden View

Deluxe Twin Room with Extra Bed, Non-smoking - Garden View

Deluxe Twin Room with Extra Bed, Non-smoking - Garden View

Highlights

Air conditioning
Heating
Fridge
TV
Blackout curtains
Down duvet
Shower/bath combination
Toilet with electronic bidet
  • 32 sq m
  • Sleeps 5
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Superior King Room, Non-smoking

Superior King Room, Non-smoking

Superior King Room, Non-smoking

Highlights

Air conditioning
Heating
Fridge
TV
Blackout curtains
Down duvet
Shower/bath combination
Toilet with electronic bidet
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Deluxe King Room with Lounge Access, Non-smoking - Garden View

Down duvets, in-room safe, blackout curtains, iron/ironing board

Club Deluxe King Room with Lounge Access, Non-smoking - Garden View

Highlights

Air conditioning
Heating
Club Lounge
Free cots/infant beds
Fridge
TV
Blackout curtains
Down duvet
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Superior Twin Room with Lounge Access, Non-smoking

Down duvets, in-room safe, blackout curtains, iron/ironing board

Club Superior Twin Room with Lounge Access, Non-smoking

Highlights

Air conditioning
Heating
Club Lounge
Fridge
TV
Blackout curtains
Down duvet
Toilet with electronic bidet
  • 24 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Club Deluxe Twin Room with Lounge Access, Non-smoking - Garden View

Down duvets, in-room safe, blackout curtains, iron/ironing board

Club Deluxe Twin Room with Lounge Access, Non-smoking - Garden View

Highlights

Air conditioning
Heating
Club Lounge
Free cots/infant beds
Fridge
TV
Blackout curtains
Down duvet
  • 32 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Club Superior King Room with Lounge Access, Non-smoking

Down duvets, in-room safe, blackout curtains, iron/ironing board

Club Superior King Room with Lounge Access, Non-smoking

Highlights

Air conditioning
Heating
Club Lounge
Fridge
TV
Blackout curtains
Down duvet
Toilet with electronic bidet
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room, High Floor, Non-smoking - Garden View

Down duvets, in-room safe, blackout curtains, iron/ironing board

Deluxe King Room, High Floor, Non-smoking - Garden View

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Blackout curtains
Down duvet
Shower/bath combination
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Junior Suite Deluxe King Room with Lounge Access, Non-smoking

Club Junior Suite Deluxe King Room with Lounge Access, Non-smoking

Club Junior Suite Deluxe King Room with Lounge Access, Non-smoking

Highlights

Air conditioning
Heating
Club Lounge
Fridge
TV
Blackout curtains
Down duvet
Toilet with electronic bidet
  • 45 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Grand Suite Twin with Lounge Access, Non smoking

Club Grand Suite Twin with Lounge Access, Non smoking

Club Grand Suite Twin with Lounge Access, Non smoking

Highlights

Air conditioning
Heating
Executive Lounge
Fridge
TV
Blackout curtains
Down duvet
Toilet with electronic bidet
  • 122.7 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Club Junior Suite King Room with Lounge Access, Non-smoking

Club Junior Suite King Room with Lounge Access, Non-smoking

Club Junior Suite King Room with Lounge Access, Non-smoking

Highlights

Air conditioning
Heating
Club Lounge
Fridge
TV
Blackout curtains
Down duvet
Toilet with electronic bidet
  • 40.5 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Junior Suite Corner Twin Room with Lounge Access, Non-smoking

Club Junior Suite Corner Twin Room with Lounge Access, Non-smoking

Club Junior Suite Corner Twin Room with Lounge Access, Non-smoking

Highlights

Air conditioning
Heating
Club Lounge
Fridge
TV
Blackout curtains
Down duvet
Toilet with electronic bidet
  • 47.4 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Club Princess Suite Twin Room with Lounge Access, Non smoking

Club Princess Suite Twin Room with Lounge Access, Non smoking | Living area

Club Princess Suite Twin Room with Lounge Access, Non smoking

Highlights

Air conditioning
Heating
Executive Lounge
Fridge
TV
Blackout curtains
Down duvet
Toilet with electronic bidet
  • 102.4 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Club Prince Suite King Room with Lounge Access, Non smoking

Club Prince Suite King Room with Lounge Access, Non smoking

Club Prince Suite King Room with Lounge Access, Non smoking

Highlights

Air conditioning
Heating
Executive Lounge
Fridge
TV
Blackout curtains
Down duvet
Toilet with electronic bidet
  • 102.4 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

2 restaurants, breakfast, lunch, dinner served; Chinese cuisine

Grand Prince Hotel Shin Takanawa

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
4.3 out of 5, Excellent, (1153)
The price is AU$378
for 1 room
includes taxes & fees
23 Mar - 24 Mar
Grand Prince Hotel Shin Takanawa

About the area

Tokyo

A luxury stay in the heart of Tokyo awaits you at Grand Prince Hotel Takanawa. You'll be 3.5 km (2.2 mi) from Tokyo Tower and 7.1 km (4.4 mi) from Tokyo Imperial Palace. Highlights at this hotel include 3 restaurants, a 24-hour gym and a bar/lounge. .The restaurant, Le Trianon, serves French cuisine and is open for lunch and dinner. Enjoy the gym and seasonal outdoor swimming pool. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and spa services. Each morning buffet breakfast is served between 6:30 AM and 11:00 AM. There's also the convenience of self parking. .Places within a 15-minute drive of this 5-property class Minato hotel include Ueno Park and Sensoji Temple.

What's nearby

  • Tokyo Tower - 4 min drive - 3.6 km
  • Roppongi Hills - 5 min drive - 3.8 km
  • Tokyo Imperial Palace - 7 min drive - 7.1 km
  • Shinjuku Gyoen National Garden - 12 min drive - 12.6 km
  • Meiji Jingu Shrine - 12 min drive - 9.0 km

Getting around

  • Shinagawa Station - 6 min walk
  • Takanawadai Station - 7 min walk
  • Tokyo (HND-Haneda) - 24 min drive

Restaurants

  • ‪Devi Corner 品川店 - ‬7 min walk
  • ‪喫茶室ルノアール 品川高輪口店 - ‬5 min walk
  • ‪ゆで太郎高輪店 - ‬7 min walk
  • ‪Executive Lounge - ‬10 min walk
  • ‪Grand Prince Hotel Takanawa - ‬3 min walk

About this property

Grand Prince Hotel Takanawa

Luxury hotel with 3 restaurants and 24-hour fitness centre
Grand Prince Hotel Takanawa offers its guests a 24-hour fitness centre and a seasonal outdoor pool. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Event space at this hotel measures 25801 square feet (2397 square metres) and includes conference space. Spa services, multilingual staff, and gift shops/newsstands are also featured at the luxury Grand Prince Hotel Takanawa. Parking is available for a fee.

This 5-star Tokyo hotel is smoke free.

  • 372 guestrooms or units
  • 15 levels
  • 3 dining venues
  • 25801 sq ft of conference space
  • 2397 sq. m of conference space
  • Built in 1971
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Grand Prince Hotel Takanawa offers 372 air-conditioned accommodations with a safe and complimentary slippers. Beds feature down duvets. Televisions come with digital channels.

Bathrooms include a combined bath/shower unit, toilets with an electronic bidet, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and in-room massages can be requested.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Parking on site (JPY 1,500 per night; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: JPY 4,520 for adults and JPY 2,373 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Grand Cafe PATIO
  • Le Trianon
  • Lounge KOMYO
  • Wakatake

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 25,801 square feet of conference space

Outdoors

  • Garden

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch TV with digital channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
A construction to install new carpets will take place on March 3-7, 2025, from 11 PM to 6 AM. There may be noise disturbance from the construction work.
Breakfast is not included in the breakfast rate plans for children ages 0-5, and can be requested on-site for the listed child breakfast fee.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 2 September to 19 July:
  • Swimming pool
The property will be renovating from 15 January 2025 to 31 March 2025 (completion date subject to change). The following areas are affected:
  • Selected guestrooms
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 4520 for adults and from JPY 2373 for children
  • Self-parking fee: JPY 1500 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • The seasonal pool will open on 20 July and close on 01 September.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests with tattoos are not able to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Grand Hotel Takanawa
Grand Prince Hotel Takanawa
Grand Prince Hotel Takanawa Tokyo
Grand Prince Takanawa
Grand Prince Takanawa Hotel
Grand Prince Takanawa Tokyo
Prince Hotel Takanawa
Prince Takanawa Hotel
Takanawa
Takanawa Prince
Grand Prince Hotel New Takanawa Tokyo, Japan
Grand Prince Hotel Takanawa Tokyo, Japan
Grand Prince Takanawa Tokyo
Grand Prince Hotel Takanawa Hotel
Grand Prince Hotel Takanawa Tokyo
Grand Prince Hotel Takanawa Hotel Tokyo

Frequently asked questions

What is the cancellation policy at Grand Prince Hotel Takanawa?

Grand Prince Hotel Takanawa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grand Prince Hotel Takanawa?

As of 9 Mar 2025, prices found for a 1-night stay for 2 adults at Grand Prince Hotel Takanawa on 11 Mar 2025 start from AU$258.7, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grand Prince Hotel Takanawa?

Yep, Grand Prince Hotel Takanawa has a self car park with in/out privileges for JPY 1500 per night.

Are there any beaches close to Grand Prince Hotel Takanawa?

The closest beach to Grand Prince Hotel Takanawa is Odaiba Beach Park (3.8 km).

Is there a spa on site at Grand Prince Hotel Takanawa?

There's no onsite spa, but this property does offer services like massages.

Does Grand Prince Hotel Takanawa have a pool?

Grand Prince Hotel Takanawa has a seasonal outdoor pool. The pool is open from July 20 to September 01.

What makes Grand Prince Hotel Takanawa a romantic place to stay?

A lounge bar, plus massage services available in the guestrooms, help set the scene for a romantic weekend at Grand Prince Hotel Takanawa.

Does Grand Prince Hotel Takanawa serve breakfast?

Sure does, buffet breakfast is offered daily between 6:30 AM and 11:00 AM.

Is there a free airport shuttle available at Grand Prince Hotel Takanawa?

No, Grand Prince Hotel Takanawa does not offer an airport shuttle service.

Is there a bar or restaurant at Grand Prince Hotel Takanawa?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Grand Prince Hotel Takanawa?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Grand Prince Hotel Takanawa?

No, only service animals are allowed.

Grand Prince Hotel Takanawa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 628 out of 1016 reviews
Rating 8 - Good. 255 out of 1016 reviews
Rating 6 - Okay. 80 out of 1016 reviews
Rating 4 - Poor. 38 out of 1016 reviews
Rating 2 - Terrible. 15 out of 1016 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

william

Liked: Cleanliness, staff & service
Restaurants expensive in the 3 hotels, some better choices nearby. Hotel dated but quite acceptable. Helpful staff.
Stayed 1 night in Dec 2024

10/10 Excellent

Jin, Henderson

Travelled with family
Liked: Cleanliness, staff & service, amenities
Gardens
Stayed 6 nights in Nov 2024

10/10 Excellent

See Yin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Lenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Not 5-star
Hotel is maybe 4-star because of the beautiful garden. If you want to get married, maybe it’s a nice place but not for business. Gym is non-existent. Had to go to next hotel and pay. No restaurants nearby. I ate from the 7-11 store.
Stayed 2 nights in Nov 2024

10/10 Excellent

Tomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Pedram

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, really classy with a beautiful garden
Stayed 2 nights in Nov 2024

10/10 Excellent

DANIEL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
happy but no onsen
Need to have onsen in the building somewhere. So much space and so much resources, but no onsen? No one wants to walk to another building and use another hotel
Stayed 2 nights in Nov 2024

10/10 Excellent

Dan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very large rooms!
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Debojyoti

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, and stay. Limited food.
Location was great. Room was comfy. Easy to get to. Bus stop in front of the hotel. Downside - limited food options. Hotel dinner spots were sold out. Did our healthy dinner with yogurts and nuts. Breakfast was a great spread but less veggie options than the average Prince hotels in Tokyo.
Stayed 3 nights in Nov 2024

10/10 Excellent

Peter

Stayed 1 night in Nov 2024

6/10 Okay

Richard

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in Japan for two months and this hotel was the worst. By Japanese standards, staff were not polite or helpful. Quite shocking actually. Food in the executive lounge for 10 days was very disappointing. No alternative dining options. We will never stay here again
Stayed 8 nights in Nov 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Yu

Stayed 3 nights in Nov 2024

10/10 Excellent

widwant

Stayed 1 night in Nov 2024

10/10 Excellent

Qiang

Stayed 1 night in Nov 2024

10/10 Excellent

Agnes

Stayed 1 night in Oct 2024

6/10 Okay

Adorante

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
There was a small cockroach found in our room, I notify front desk about it before the next guest comes in. Go find higher quality and or newer hotel in Tokyo Japan. I do not recommend this hotel
Stayed 2 nights in Nov 2024

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

tokuko

Stayed 12 nights in Oct 2024

4/10 Poor

Anoop

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Poor impression right from checking in, staff's uniform looked worn, no proper instructions as to the elevators, no signage either. Room looked dated and bathroom even worse (Deluxe King Room, High Floor, Non-smoking - Garden View). There was no garden view from the room, it was the city which was ok. Air conditioning did not work, room was extremely hot with morning sun beating down on the windows. Tried to schedule massage from room, phone went unanswered when instructed to call dedicated massage line. Overall a poor experience staying at this property.
Stayed 1 night in Nov 2024

10/10 Excellent

Joe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gardens are amazing. Location is literally a 5 minute walk from Shinagawa station and is super convenient for travel to most locations
Stayed 5 nights in Oct 2024

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, property conditions & facilities
Stunning property
Stayed 1 night in Nov 2024