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Shinjuku Urban Hotel

2.5 star property
Hotel with a 24-hour front desk, a short walk to Isetan Department Store Shinjuku

Photo gallery for Shinjuku Urban Hotel

Desk, laptop workspace, blackout curtains, iron/ironing board
Pent house for families use(W/Washing Machine)
Aerial view
Aerial view
Family Room (W/ Washing Machine) | In-room dining

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning
The current price is AU$159
includes taxes & fees
1 May - 2 May

Explore the area

Map
2-8-12 Kabukicho, Shinjuku-ku, Tokyo, Tokyo, 160-0021
  • Isetan Department Store Shinjuku
    ‪6 min walk‬
  • Shinjuku Gyoen National Garden
    ‪14 min walk‬
  • Waseda University
    ‪4 min drive‬
  • Tokyo (HND-Haneda)
    ‪43 min drive‬

Room options

View all photos for Single Room, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Single Room, Non Smoking

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Private bathroom
Shower/bath combination
Toilet with electronic bidet
Daily housekeeping
  • 14 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Japanese Traditional Room

Japanese Traditional Room

Japanese Traditional Room

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Private bathroom
Shower/bath combination
Toilet with electronic bidet
Daily housekeeping
  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Single Room, Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Single Room, Smoking

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Private bathroom
Shower/bath combination
Toilet with electronic bidet
Daily housekeeping
  • 14 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Twin Room (No Cleaning), Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Twin Room (No Cleaning), Non Smoking

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Private bathroom
Shower/bath combination
Toilet with electronic bidet
Daily housekeeping
  • 17 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Single Room (No Cleaning), Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Single Room (No Cleaning), Non Smoking

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Private bathroom
Shower/bath combination
Toilet with electronic bidet
Daily housekeeping
  • 14 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Twin Room (No Cleaning), Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Twin Room (No Cleaning), Smoking

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Private bathroom
Shower/bath combination
Toilet with electronic bidet
Daily housekeeping
  • 17 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room (W/ Washing Machine)

Family Room (W/ Washing Machine)

Family Room (W/ Washing Machine)

Highlights

Air conditioning
Fridge
TV
Washing machine
Blackout curtains
Private bathroom
Shower/bath combination
Toilet with electronic bidet
  • 51 sq m
  • Sleeps 3
  • 1 Large Single Bed

View all photos for Double Room, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Double Room, Non Smoking

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Private bathroom
Shower/bath combination
Toilet with electronic bidet
Daily housekeeping
  • 22 sq m
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Pent house for families use(W/Washing Machine)

Pent house for families use(W/Washing Machine) | Private kitchenette

Pent house for families use(W/Washing Machine)

Highlights

Air conditioning
Fridge
TV
Washing machine
Blackout curtains
3 bedrooms
Private bathroom
Shower/bath combination
  • 87 sq m
  • Sleeps 9
  • 5 Single Beds

View all photos for Twin Room, Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Twin Room, Smoking

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Private bathroom
Shower/bath combination
Toilet with electronic bidet
Daily housekeeping
  • 17 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Single Room (No Cleaning), Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Single Room (No Cleaning), Smoking

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Private bathroom
Shower/bath combination
Toilet with electronic bidet
Daily housekeeping
  • 14 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for A large room for families use (W/Washing Machine)

A large room for families use (W/Washing Machine) | Private kitchenette

A large room for families use (W/Washing Machine)

Highlights

Air conditioning
Fridge
TV
Washing machine
Blackout curtains
2 bedrooms
Private bathroom
Shower/bath combination
  • 73 sq m
  • Sleeps 11
  • 6 Single Futons

View all photos for Twin Room, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Twin Room, Non Smoking

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Private bathroom
Shower/bath combination
Toilet with electronic bidet
Daily housekeeping
  • 17 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Double Room, Smoking

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Private bathroom
Shower/bath combination
Toilet with electronic bidet
Daily housekeeping
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

Tokyo

At Shinjuku Urban Hotel you'll be within just a 15-minute stroll of popular places like Shinjuku Gyoen National Garden and Isetan Department Store Shinjuku. .This hotel has a 24-hour front desk, dry cleaning/laundry services and luggage storage. Additionally, you'll find a lift and a vending machine. .Attractions within a 30-minute walk of this Shinjuku hotel include Waseda University and National Stadium.

What's nearby

  • Isetan Department Store Shinjuku - 6 min walk - 0.6 km
  • Shinjuku Gyoen National Garden - 14 min walk - 1.2 km
  • Waseda University - 4 min drive - 2.8 km
  • Meiji Jingu Shrine - 5 min drive - 3.5 km
  • Shibuya Crossing - 6 min drive - 4.9 km

Getting around

  • Higashi-shinjuku Station - 5 min walk
  • Seibu-Shinjuku Station - 8 min walk
  • Tokyo (HND-Haneda) - 43 min drive

Restaurants

  • ‪先斗町新宿歌舞伎町店 - ‬1 min walk
  • ‪かしら焼&もつ鍋金太郎新宿店 - ‬1 min walk
  • ‪壱角家新宿5丁目店 - ‬1 min walk
  • ‪ドトールコーヒーショップ - ‬1 min walk
  • ‪SAAMROT - ‬1 min walk

About this property

Shinjuku Urban Hotel

Hotel with a 24-hour front desk, a short walk to Isetan Department Store Shinjuku
As a guest of Shinjuku Urban Hotel, you'll find a vending machine, dry cleaning/laundry services, and a lift. The front desk is open around the clock.

Smoking is allowed in designated areas at this Tokyo hotel.

  • 33 guestrooms or units
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Lift
  • Smoking in designated areas
Shinjuku Urban Hotel offers 33 air-conditioned accommodations with complimentary slippers and free toiletries. Business-friendly amenities include desks and telephones. Bathrooms include a combined bath/shower unit and toilets with an electronic bidet. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

English, Japanese

Similar properties

Front of property

Shinjuku Washington Hotel Main

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.0 out of 5, Very good, 2,563 reviews
The price is AU$162
includes taxes & fees
5 May - 6 May
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Property amenities

Parking and transport

  • No on-site parking available

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • TV

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Shinjuku Urban
Shinjuku Urban Hotel Tokyo
Shinjuku Urban Hotel Hotel
Shinjuku Urban Hotel Tokyo
Shinjuku Urban Hotel Hotel Tokyo

Frequently asked questions

What is the cancellation policy at Shinjuku Urban Hotel?

Shinjuku Urban Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Shinjuku Urban Hotel?

As of 4 Apr 2025, prices found for a 1-night stay for 2 adults at Shinjuku Urban Hotel on 1 May 2025 start from AU$159.16, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Shinjuku Urban Hotel?

The closest beach to Shinjuku Urban Hotel is Odaiba Beach Park (9.6 km).

Is there a free airport shuttle available at Shinjuku Urban Hotel?

No, Shinjuku Urban Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Shinjuku Urban Hotel?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Shinjuku Urban Hotel?

No, pets are not allowed.

Shinjuku Urban Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 248 out of 533 reviews
Rating 8 - Good. 180 out of 533 reviews
Rating 6 - Okay. 74 out of 533 reviews
Rating 4 - Poor. 23 out of 533 reviews
Rating 2 - Terrible. 8 out of 533 reviews

8.2/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Connor

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room is outdated. Bathroom is very small. No safe in the room where you can secure your valuables. However location is good. Only a 6 min walk to Shinjuku station and the main areas. Also practically right next to a 7-11 and Family Mart.
Stayed 5 nights in Dec 2024

10/10 Excellent

RILE, WESTFIELD

Travelled with family
Liked: Amenities
Very convenient to go around. Great for family stay.
Stayed 2 nights in Dec 2024

10/10 Excellent

bin

Liked: Cleanliness, staff & service, property conditions & facilities
Very spacious compare to other accommodations in Japan
Stayed 3 nights in Dec 2024

6/10 Okay

meghal, Alexandria

Liked: Cleanliness, staff & service
Disliked: Amenities
This is a basic Japanese style hotel. Fine for my 2 nights. Very convenient to the Golden Gai area of Shinjuku. Room was small and clean. Difficulty was with everything in Japanese. Even the labels on the TV remote and remote for the AC and heat. There is an info book in the room, but in Japanese. Do they not get any English speaking tourists,I wondered?

4/10 Poor

Jason

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

2002

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good

10/10 Excellent

Seok Bee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with nice staffs
A nice traditional hotel in the center of Shinjuku.
Stayed 1 night in Nov 2024

8/10 Good

Kim Lye

Liked: Cleanliness, staff & service, property conditions & facilities
Located just 3 minutes from Shinjuku Sanchome Exit E1. However, note that getting to Exit E1 is another 400 metres from the metro tracks. Some reviews said that the hotel is old, which i do not quite agree. It is not modern, but it is OK and i do not any issues, everything was functional and clean. Front desk staff greets everyone who passes by (although i would rather they leave me alone, hehe). They even allowed me to leave my luggage after checked-out, as i have a night flight. Room is small, but you get what you paid for. Do not expect to pay peanuts and expect a 5-star hotel room standard. Overall, nice and clean hotel which serves the basic needs and without much amenities.
Stayed 3 nights in Nov 2024

10/10 Excellent

Jossue

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was really nice and helpful
Stayed 6 nights in Oct 2024

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
best hotel ever, staff were great
Stayed 6 nights in Oct 2024

10/10 Excellent

Alberto

Staff was very nice an pleasant
Stayed 6 nights in Oct 2024

10/10 Excellent

Nelson

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very kind
Stayed 2 nights in Oct 2024

10/10 Excellent

Robert, Cambridge

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is what this hotel is all about, as it is only a few blocks from Golden Gai. The trek to Shinjuku-Chrome is a little farther down the road, but it still isn’t all that bad. Also, place has one of the best ramen spots in all of Tokyo… seriously, I ate there every night. As for the staff, fantastic and very friendly all the way!! I love this place, and I would definitely stay again.
Stayed 3 nights in Oct 2024

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very efficient check in. Friendly helpful staff. Rooms a bit outdated, but value for money that was fair. Quite spacious, loved being able to open the window for fresh air as with most hotels in Japan. Very good with my luggage and helping me get a taxi. Overall a convenient, affordable and adequate hotel. 🏨
Stayed 1 night in Sep 2024

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was right by golden gai and had food nearby. Staff was kind and accommodating
Stayed 7 nights in Sep 2024

10/10 Excellent

Meg

Stayed 1 night in Sep 2024

10/10 Excellent

Cuong

Stayed 4 nights in May 2024

6/10 Okay

Denis

There were stains on the wall like tea/coffee had been spilt. Room 903. Air conditioner worked well. Fine otherwise.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Dung

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We book suite and very large room, clean, have kitchen, sink, microwave, refrigerator...good for family or group of friends. Will book again.
Stayed 3 nights in Jun 2024

6/10 Okay

Ava

Liked: Cleanliness, staff & service
Stayed 4 nights in Jul 2024

6/10 Okay

Kim

Travelled with family
Liked: Cleanliness
Stayed 2 nights in Jun 2024

4/10 Poor

Roy

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Very basic and should t be your first choice
We booked this due to an error for the amount of days we had in Tokyo. We needed one extra night on short notice and with credit this was available at a low cost price. We arrived soaking wet but got very little compassion. We got charged a supplement on our room for which I had very little energy to fight as we were tired and wet. The rooms haven’t been decorated since the 90s and the mattresses have seen more action than most of the love hotels in Shinjuku, there was dirt visable on the walls and they could have added sauna to the facilities as the room was so hot and stuffy. It’s very basic and very old, but is well located.
Stayed 1 night in Jun 2024