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The Peninsula Tokyo

5.0 star property
Luxury hotel connected to a shopping centre in Tokyo with a full-service spa
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for The Peninsula Tokyo

Lobby lounge
Indoor pool, open 6:30 AM to 10:00 PM, pool loungers, lifeguards on site
Lunch and dinner served
Egyptian cotton sheets, premium bedding, down duvets, minibar
Lunch and dinner served

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • Breakfast available
    Breakfast available
  • Spa
    Spa
  • Air conditioning
    Air conditioning

Explore the area

Map
1-8-1 Yuraku-cho, Tokyo, Tokyo-to, 100-0006
  • Hibiya Park
    1 min walk
  • Imperial Garden Theatre
    3 min walk
  • Tokyo International Forum
    5 min walk
  • Tokyo (HND-Haneda)
    27 min drive

Room options

View all photos for Premier Suite, 2 Single Beds (Grand)

Egyptian cotton sheets, premium bedding, down duvets, minibar

Premier Suite, 2 Single Beds (Grand)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
  • 116 sq m
  • Park view
  • Sleeps 5
  • 2 Single Beds

View all photos for Premier Room, 2 Single Beds, Corner

Egyptian cotton sheets, premium bedding, down duvets, minibar

Premier Room, 2 Single Beds, Corner

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
  • 69 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Premier Suite, 1 King Bed (Grand)

Egyptian cotton sheets, premium bedding, down duvets, minibar

Premier Suite, 1 King Bed (Grand)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
  • 116 sq m
  • Park view
  • Sleeps 5
  • 1 King Bed

View all photos for Deluxe Room (2 Twin Beds)

Egyptian cotton sheets, premium bedding, down duvets, minibar

Deluxe Room (2 Twin Beds)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
  • 54 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down duvets, minibar

Deluxe Room, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
  • 54 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Grand Premier Park Room, 2 Twin Beds

Egyptian cotton sheets, premium bedding, down duvets, minibar

Grand Premier Park Room, 2 Twin Beds

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
  • 63 sq m
  • Park view
  • Sleeps 4
  • 2 Single Beds

View all photos for Grand Premier Park Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down duvets, minibar

Grand Premier Park Room, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
  • 63 sq m
  • Park view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 2 Twin Beds

42-inch flat-screen TV with satellite channels, TV, DVD player

Executive Suite, 2 Twin Beds

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
  • 81 sq m
  • City view
  • Sleeps 5
  • 2 Single Beds

View all photos for Grand Premier Garden Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down duvets, minibar

Grand Premier Garden Room, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
  • 54 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

42-inch flat-screen TV with satellite channels, TV, DVD player

Executive Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
  • 81 sq m
  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for Premier Room, 2 Twin Beds

Egyptian cotton sheets, premium bedding, down duvets, minibar

Premier Room, 2 Twin Beds

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
  • 54 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Suite, 2 Twin Beds

Egyptian cotton sheets, premium bedding, down duvets, minibar

Deluxe Suite, 2 Twin Beds

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
  • 116 sq m
  • Park view
  • Sleeps 5
  • 2 Single Beds

View all photos for Premier Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down duvets, minibar

Premier Room, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
  • 54 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

Egyptian cotton sheets, premium bedding, down duvets, minibar

Deluxe Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
  • 116 sq m
  • Park view
  • Sleeps 5
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, Corner

Egyptian cotton sheets, premium bedding, down duvets, minibar

Premier Room, 1 King Bed, Corner

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
  • 69 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for The Marunouchi Suite

The Marunouchi Suite

The Marunouchi Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
  • 109 sq m
  • City view
  • Sleeps 5
  • 1 King Bed

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About the area

Tokyo

The Peninsula Tokyo places you in the heart of Tokyo, connected to a shopping centre and 0.8 km (0.5 mi) from Tokyo Imperial Palace. Highlights at this luxury hotel include 2 coffee shops/cafes, a full-service spa and a restaurant. .A day of pampering can include massages, Ayurvedic treatments and mani/pedis along with access to the sauna and hot tub. The restaurant, ヘイフンテラス, is open for lunch and dinner. Peterバー is the hotel's own bar, serving drinks along with light fare. Enjoy the indoor swimming pool, gym, sauna and pool loungers. 3132 square feet (291 square metres) of event facilities include 7 meeting rooms and conference space, and other business amenities include limo/town car service. Other amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Continental breakfast is available daily between 6:30 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also valet parking, along with the convenience of an airport shuttle. .Sights within a 10-minute drive of this 5-property class Chiyoda hotel include Tokyo Tower and Sensoji Temple.

What's nearby

  • Tokyo International Forum - 5 min walk
  • Tokyo Imperial Palace - 10 min walk
  • Tokyo Tower - 3 min drive
  • Sensoji Temple - 6 min drive
  • Shinjuku Gyoen National Garden - 10 min drive

Getting around

  • Hibiya Station - 1 min walk
  • Yurakucho Station - 5 min walk
  • Tokyo (HND-Haneda) - 27 min drive

Restaurants

  • ‪遊食豚彩 いちにいさん 日比谷店 - ‬2 min walk
  • ‪TexturA - ‬2 min walk
  • ‪ドトールコーヒーショップ - ‬2 min walk
  • ‪Boston Seafood Place - ‬2 min walk
  • ‪ザ・ロビー - ‬1 min walk

About this property

The Peninsula Tokyo

Luxury hotel connected to a shopping centre in Tokyo with a full-service spa
The Peninsula Tokyo offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site, as well as 2 coffee shops/cafes and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

7 meeting rooms and limo/town car service are available. Event space at this hotel measures 3132 square feet (291 square metres) and includes conference space. A fitness centre, multilingual staff, and gift shops/newsstands are also featured at the luxury The Peninsula Tokyo. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

Smoking is allowed in designated areas at this 5-star Tokyo hotel.

  • 1 building
  • 314 guestrooms or units
  • 24 levels
  • 2 coffee shops
  • 3132 sq ft of conference space
  • 291 sq. m of conference space
  • Built in 2011
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • Newspapers for purchase
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
The Peninsula Tokyo offers 314 air-conditioned accommodations with DVD players and minibars. This accommodation offers separate dining areas and includes dining tables. Beds feature Egyptian cotton sheets, down duvets and premium bedding. 42-inch flat-screen televisions come with satellite channels and pay-per-view films. Fridges and espresso makers are provided. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, slippers and bidets.

This Tokyo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free long-distance calls are provided (restrictions may apply). Additionally, rooms include laptop-compatible safes and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

The on-site spa has 9 treatment rooms, including rooms for couples. Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including Ayurvedic. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Valet parking on site (JPY 6,000 per night)

Food and drink

  • Daily continental breakfast available 6:30 AM to 11:00 AM for a fee: JPY 7,000 per person
  • 2 coffee shops/cafes
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Peter
  • Peterバー
  • ザ・ペニンシュラ ブティック＆カフェ
  • ザ・ロビー
  • ヘイフンテラス

Family friendly

  • Babysitting (surcharge)
  • Dining table
  • DVD player
  • Free cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3,132 square feet of conference space
  • 7 meeting rooms

Outdoors

  • Pool loungers

Full-service spa

  • 9 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Front entrance ramp
  • Lift (109 centimetre wide door)
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 24 floors
  • Ballroom
  • Banquet hall
  • Built in 2011
  • Designated smoking areas (fines apply)
  • Lifeguards

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels
  • DVD player
  • Pay films

Food and drink

  • 24-hour room service
  • Dining table
  • Espresso maker
  • Free bottled water
  • Minibar
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Free long-distance calls
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The check-in location differs from the property location; go to: [In-room]
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Children under the age of 11 must use existing bedding. Additional beds will not be provided.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 20 January to 24 January:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: JPY 15000 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 33 lb per pet)
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for JPY 12650 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately JPY 7000 per person
  • Airport shuttle fee: JPY 72105 per vehicle (one-way, maximum occupancy 3)
  • Valet parking fee: JPY 6000 per night
  • Pet fee: JPY 15000 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: JPY 12650 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Pool access available from 6:30 AM to 10:00 PM
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests may experience noise disturbance due to nearby construction work.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Peninsula Hotel Tokyo
Tokyo Peninsula
Chiyoda Peninsula
Peninsula Hotel Chiyoda
The Peninsula Tokyo Hotel Chiyoda
The Peninsula Tokyo Japan
Peninsula Tokyo Hotel
Peninsula Hotel
Peninsula Tokyo
Peninsula
Chiyoda Peninsula
Peninsula Hotel Tokyo
Peninsula Tokyo
Peninsula Hotel Chiyoda
The Peninsula Tokyo Hotel
The Peninsula Tokyo Tokyo
The Peninsula Tokyo Hotel Tokyo

Frequently asked questions

What is the cancellation policy at The Peninsula Tokyo?

The Peninsula Tokyo offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Peninsula Tokyo?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at The Peninsula Tokyo on 6 Dec 2024 start from AU$1,478.57, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Peninsula Tokyo?

Yep, The Peninsula Tokyo has valet parking for JPY 6000 per night.

Are there any beaches close to The Peninsula Tokyo?

The closest beach to The Peninsula Tokyo is Odaiba Beach Park (5.1 km).

Is there a spa on site at The Peninsula Tokyo?

Yep, there is an onsite spa at The Peninsula Tokyo. It has a hot tub and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments.

Does The Peninsula Tokyo have a pool?

The Peninsula Tokyo has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 6:30 AM to 10:00 PM.

What makes The Peninsula Tokyo a romantic place to stay?

A hot tub and couples spa treatments, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at The Peninsula Tokyo.

Is The Peninsula Tokyo family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that The Peninsula Tokyo is a hit with families.

Are there hot tubs in the rooms at The Peninsula Tokyo?

No, but there are deep-soaking baths in the guestrooms.

Does The Peninsula Tokyo serve breakfast?

Yeah, continental brekkie is offered daily from 6:30 AM to 11:00 AM.

Is there a free airport shuttle available at The Peninsula Tokyo?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at The Peninsula Tokyo?

Yep, they've got a lounge bar and an onsite restaurant that serves lunch and dinner.

What time are check-in & check-out at The Peninsula Tokyo?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at The Peninsula Tokyo?

Dogs are welcome at The Peninsula Tokyo, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 15 kg per pet.

The Peninsula Tokyo Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 741 out of 950 reviews" "
Rating 8 - Good. 162 out of 950 reviews" "
Rating 6 - Okay. 24 out of 950 reviews" "
Rating 4 - Poor. 10 out of 950 reviews" "
Rating 2 - Terrible. 13 out of 950 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

STEPHEN

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
It’s a famous hotel and stayed in HK before but Tokyo was one of my ideal hotel wanna stay, but it is too old and light is dark. Still good hotel but it much older compare others
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Outstanding hotel service with great facilities. Breakfast is good quality but a limited quantity and option. I’m used to the plentiful buffet of other Peninsula properties. The a la carte option just isn’t the same.
Stayed 2 nights in Jul 2024

10/10 Excellent

Duke

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Jiaoyan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are very big given it’s in Tokyo
Stayed 5 nights in Jun 2024

10/10 Excellent

Kok-Huang Jack

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

6/10 Okay

ali

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The property is in a great location and very clean,however the staff was disjointed and not friendly. The concierge was inconsistent at best and not very helpful. Numerous times we were not greeted by the front desk upon our return to the hotel.
Stayed 5 nights in Jun 2024

10/10 Excellent

Gaston

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 6 nights in Jun 2024

10/10 Excellent

Zahid, Ellicott City

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional property and service in a great location. Highly recommend!!
Stayed 8 nights in May 2024

10/10 Excellent

KYUSUK

Stayed 2 nights in May 2024

8/10 Good

Denise, Hampton

Travelled with family
Liked: Cleanliness, staff & service, amenities
Overall the hotel is great it’s just that the rooms decor is a bit tired compared to other hotels that we had stayed in whilst in Japan.
Stayed 4 nights in May 2024

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic property, great location, 5 star service, lasting memories.
Stayed 3 nights in Mar 2024

10/10 Excellent

Garry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2024

10/10 Excellent

Cherylyn

Stayed 3 nights in Mar 2024

10/10 Excellent

MATHIEU

Travelled with family
Liked: Staff & service, property conditions & facilities
Excellent service and attention to details.
Stayed 7 nights in Mar 2024

8/10 Good

Anna

Travelled with family
Liked: Staff & service, room comfort
Excellent location and staff, older hotel
The hotel was in an excellent location right next to the Hibiya Station. Lots of food and shopping options within easy walking distance around Hibiya and Ginza. The hotel pool and gym were both nice, and staff were very helpful and friendly. That said, the hotel is definitely showing its age. Lots of interior details clearly came from a different era, like the light controllers and the lack of electrical outlet by the nightstands. We all had to plug our phones across the room, which is hard when one person had to be up super early for exercise and breakfast before meetings while the rest of the family wanted to sleep in. We had a high floor suite, and the room was quite big for being in Tokyo. The walk-in closet was bigger than some hotel rooms, but the carpet in the walk-in closet smelled like dog urine which was unpleasant.
Stayed 2 nights in Feb 2024

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous experience in a great location with exceptional service from the hotel.
Stayed 4 nights in Feb 2024

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2024

10/10 Excellent

Mary Grace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend, the location is amazing, the rooms are spacious and the staff is beyond helpful. Will be back for sure.
Stayed 2 nights in Feb 2024

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is what you expect for a 5 star hotel. Friendly employee, always helpful. Nice location, quiet yet walking distance to GINZA. Restaurant inside the hotel is a bit lack on service, very slow and sort of chaotic.
Stayed 2 nights in Jan 2024

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Penninsula was outstanding in every way and cannot be faulted. Truly outstanding! Comfortable and sleek with every amenity.
Stayed 1 night in Oct 2023

10/10 Excellent

Georgina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024

10/10 Excellent

May

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service is excellent. I was traveling with my 84 yo mother who needed a wheelchair. The concierge was able to arrange special tour for us and transportation. The tours were also excellent. We would absolutely come back again.
Stayed 3 nights in Dec 2023

10/10 Excellent

Tengkun Jack

Liked: Cleanliness, staff & service, property conditions & facilities