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Civic Hotel Autograph Collection

4.0 star property
Eco-certified Surrey hotel in City Centre with a conference centre
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Civic Hotel Autograph Collection

Breakfast, lunch and dinner served
Outdoor pool
Reception
Business centre
Room, 1 King Bed, Corner

Reviews

9.0 out of 10

Wonderful

Guests liked:

Clean rooms, friendly staff

Popular amenities

  • Hot tub
    Hot tub
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Pool
    Pool
  • Bar
    Bar
  • Breakfast available
    Breakfast available

Explore the area

Map
13475 Central Avenue, Surrey, BC, V3T 0K2
  • Central City Shopping Centre
    4 min walk
  • Holland Park
    11 min walk
  • Guilford Town Centre
    4 min drive
  • Vancouver, BC (YVR-Vancouver Intl.)
    38 min drive

Room options

View all photos for Room, 1 King Bed, Corner

Room, 1 King Bed, Corner

Room, 1 King Bed, Corner

Highlights

Soundproofed
Air conditioning
Heating
LED TV
Blackout curtains
Bathrobes
Hairdryer
Private bathroom
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Heating
LED TV
Blackout curtains
Bathrobes
Hairdryer
Private bathroom
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Heating
LED TV
Blackout curtains
Bathrobes
Hairdryer
Private bathroom
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Single Bed

Room, 1 Single Bed

Room, 1 Single Bed

Highlights

Soundproofed
Air conditioning
Heating
LED TV
Blackout curtains
Bathrobes
Hairdryer
Private bathroom
  • 31 sq m
  • City view
  • Sleeps 2
  • 1 Single Bed

Similar properties

Exterior
Sheraton Vancouver Guildford Hotel
Pool
Hot tub
Spa
Pet-friendly
4.4 out of 5, Excellent, (1004)
The price is AU$208
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Sheraton Vancouver Guildford Hotel

About the area

Surrey

Civic Hotel Autograph Collection places you in the centre of Surrey, within just a 5-minute stroll of Central City Shopping Centre and within 15 minutes of Holland Park. Highlights at this eco-friendly hotel include in-room free WiFi, free high-speed Internet and LED TVs. .The coffee shop, Prado Cafe, is open for breakfast, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the outdoor swimming pool and Hot tub. 7978 square feet (741 square metres) of event facilities include 8 meeting rooms and a conference centre, and other business amenities include a business centre. Added amenities include free Wi-Fi in public areas and a coffee shop/cafe. Cooked-to-order breakfast is available daily between 6:30 AM and 10 AM. There's also the convenience of self parking. .Attractions within a 30-minute drive of this 4-property class City Centre hotel include Port of Vancouver and Metropolis at Metrotown.

What's nearby

  • Central City Shopping Centre - 4 min walk - 0.4 km
  • Holland Park - 11 min walk - 0.9 km
  • Guilford Town Centre - 4 min drive - 3.9 km
  • Hard Rock Casino Vancouver - 10 min drive - 9.8 km
  • Lougheed Town Centre - 13 min drive - 10.8 km

Getting around

  • Surrey Central Station - 3 min walk
  • Coquitlam Central Station - 15 min drive
  • Vancouver International Airport (YVR) - 38 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪Trees Cheesecake and Organic Coffee - ‬3 min walk
  • ‪Big Star Sandwich Co - ‬4 min walk
  • ‪Tim Hortons - ‬4 min walk
  • ‪Starbucks - ‬12 min walk

About this property

Civic Hotel Autograph Collection

Eco-certified Surrey hotel in City Centre with a conference centre
Civic Hotel Autograph Collection offers its guests an outdoor pool and Access to hot tub. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and 8 meeting rooms are available. Event space at this hotel measures 7978 square feet (741 square metres) and includes a conference centre. A terrace, multilingual staff, and concierge services are also featured at the eco-certified Civic Hotel Autograph Collection. For a fee, parking is available.

This 4-star Surrey hotel is smoke free.

  • 144 guestrooms or units
  • 21 levels
  • 7978 sq ft of conference space
  • 741 sq. m of conference space
  • Built in 2017
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Civic Hotel Autograph Collection offers 144 air-conditioned accommodations with laptop-compatible safes and free newspapers. 32-inch LED televisions come with premium satellite channels. Bathrooms include a shower, dressing gowns, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, English, Filipino, Hindi, Romanian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (CAD 20 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10 AM for a fee: CAD 27 for adults and CAD 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Dominion Bar & Kitchen
  • Prado Cafe

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 8 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (7,978 square foot of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 21 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Biodegradable coffee stirrers available
  • Built in 2017
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Late-night room service

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from November 25 2024 to November 28 2024 (dates subject to change):
  • Swimming pool
The following facilities are closed seasonally each year. They will be closed from 2 September to 3 September:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: CAD 50.00 per accommodation, per stay
  • Maximum 2 (weight limit: 110 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: CAD 500.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately CAD 27.00 for adults and from CAD 15.00 for children
  • Self-parking fee: CAD 20 per day (in/out privileges)
  • Pet fee: CAD 50.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Civic Autograph Collection
Civic Autograph Collection
Civic Hotel Autograph Collection Hotel
Civic Hotel Autograph Collection Surrey
Civic Hotel Autograph Collection Hotel Surrey

Frequently asked questions

What is the cancellation policy at Civic Hotel Autograph Collection?

Civic Hotel Autograph Collection offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Civic Hotel Autograph Collection?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Civic Hotel Autograph Collection on 24 Nov 2024 start from AU$256.26, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Civic Hotel Autograph Collection?

Yep, Civic Hotel Autograph Collection has a self car park with in/out privileges for CAD 20 per day.

Are there any beaches close to Civic Hotel Autograph Collection?

The closest beach to Civic Hotel Autograph Collection is White Rock Beach (19.1 km).

Does Civic Hotel Autograph Collection have a pool?

Civic Hotel Autograph Collection has an outdoor pool. The pool is open 7:00 AM to 9:00 PM. The swimming pool will be unavailable from November 25 2024 to November 28 2024 (dates subject to change).

Does Civic Hotel Autograph Collection serve breakfast?

You bet, cooked-to-order breakfast is available daily from 6:30 AM to 10 AM.

Is there a free airport shuttle available at Civic Hotel Autograph Collection?

No, Civic Hotel Autograph Collection does not offer an airport shuttle service.

Is there a bar or restaurant at Civic Hotel Autograph Collection?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Civic Hotel Autograph Collection?

Check-in begins at 3:00 PM. Check-out time is noon.

Civic Hotel Autograph Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 605 out of 922 reviews" "
Rating 8 - Good. 208 out of 922 reviews" "
Rating 6 - Okay. 48 out of 922 reviews" "
Rating 4 - Poor. 23 out of 922 reviews" "
Rating 2 - Terrible. 38 out of 922 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always love staying here, very close to public transportation.
Stayed 3 nights in Aug 2024

10/10 Excellent

Greg

Stayed 3 nights in Aug 2024

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I loved it there the place was beautiful
Stayed 3 nights in Aug 2024

10/10 Excellent

Monorme

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Harveen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room didn't microwave, lighting was bad. Very dim.
Stayed 1 night in Aug 2024

10/10 Excellent

Tajinder

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel will be back soon. Staff was also very helpful and accommodating despite other reviews.
Stayed 7 nights in Aug 2024

10/10 Excellent

Agyapal

Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Great stay, very clean and well maintained. Service was great.
Stayed 3 nights in Aug 2024

10/10 Excellent

Jhames

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and the staff was very polite and helpful.
Stayed 4 nights in Aug 2024

10/10 Excellent

John Yui Keung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to catch a public transportation
Stayed 1 night in Aug 2024

8/10 Good

Harneet

Stayed 2 nights in Apr 2024

10/10 Excellent

Raphael Castaneda and Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Anmol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean hotel. Customer service is great.
Stayed 1 night in Jul 2024

10/10 Excellent

Greg

Stayed 3 nights in Jul 2024

10/10 Excellent

Maninder, White hall

Liked: Cleanliness, staff & service, property conditions & facilities
K
Stayed 6 nights in Jul 2024

10/10 Excellent

Baldeep

Stayed 2 nights in Jul 2024

10/10 Excellent

Yadwinder, Canton

Liked: Cleanliness, property conditions & facilities
Very nice and clean hotel
Stayed 4 nights in Jul 2024

10/10 Excellent

Yu

Stayed 3 nights in Jul 2024

10/10 Excellent

Greg

Stayed 8 nights in Jul 2024

10/10 Excellent

SABRINA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and good service
Stayed 2 nights in Jul 2024

10/10 Excellent

Gloria

Travelled with family, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay!
Stayed 2 nights in Jul 2024

10/10 Excellent

Bogdan

Stayed 3 nights in Jul 2024

10/10 Excellent

Shelby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024