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Best Western The Plaza Hotel Honolulu Airport

3.0 star property
Hotel in Honolulu with free breakfast and free airport shuttle

Photo gallery for Best Western The Plaza Hotel Honolulu Airport

Standard Room, 1 King Bed, Accessible, Corner (with Single Sofabed;Larger Room)
Property amenity
View from room
Laundry room
Desk, laptop workspace, blackout curtains, iron/ironing board

Reviews

8.4 out of 10
Very good

Popular amenities

  • Air conditioning
  • Parking available
The current price is AU$373
includes taxes & fees
16 Apr - 17 Apr

Explore the area

Map
3253 N Nimitz Hwy, Honolulu, HI, 96819
  • Pearl Harbor Visitor Center
    ‪6 min drive‬
  • Honolulu Harbor
    ‪7 min drive‬
  • Pearl Harbor
    ‪7 min drive‬
  • Honolulu, HI (HNL-Daniel K. Inouye Intl.)
    ‪13 min walk‬

Room options

View all photos for Standard Room, 2 Double Beds, Refrigerator & Microwave, City View (High Floor Harbor View)

Standard Room, 2 Double Beds, Refrigerator & Microwave, City View (High Floor Harbor View)

Standard Room, 2 Double Beds, Refrigerator & Microwave, City View (High Floor Harbor View)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Private bathroom
Hairdryer
  • City view
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible, Non Smoking (Pet Friendly)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Double Beds, Accessible, Non Smoking (Pet Friendly)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Private bathroom
Hairdryer
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Private bathroom
Hairdryer
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Non Smoking

Standard Room, 2 Double Beds, Accessible, Non Smoking

Standard Room, 2 Double Beds, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Private bathroom
Hairdryer
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Designer toiletries
Hairdryer
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Designer toiletries
Hairdryer
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, City View (High Floor Harbor View)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Refrigerator & Microwave, City View (High Floor Harbor View)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Private bathroom
Hairdryer
  • City view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Courtyard View (Stair Access Only)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, Courtyard View (Stair Access Only)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Private bathroom
Hairdryer
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible, Corner (with Single Sofabed;Larger Room)

Combined shower/bathtub, designer toiletries, hair dryer, towels

Standard Room, 1 King Bed, Accessible, Corner (with Single Sofabed;Larger Room)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Private bathroom
Hairdryer
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Courtyard View (Stair Access Only)

Standard Room, 1 King Bed, Non Smoking, Courtyard View (Stair Access Only)

Standard Room, 1 King Bed, Non Smoking, Courtyard View (Stair Access Only)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Private bathroom
Hairdryer
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Private bathroom
Hairdryer
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Private bathroom
Hairdryer
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Private bathroom
Hairdryer
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Honolulu

At Best Western The Plaza Hotel Honolulu Airport you'll be 2.2 km (1.4 mi) from Keʻehi Lagoon Beach Park and 2.7 km (1.7 mi) from Moanalua Gardens. Highlights at this hotel include free daily breakfast, an outdoor swimming pool and a free airport shuttle. .Enjoy the gym and pool loungers. 2594 square feet (241 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Added amenities include free Wi-Fi in public areas and laundry facilities. Each morning free full breakfast is offered between 7:00 AM and 9:00 AM. There's also self parking, along with the convenience of an area shuttle. .Within a 15-minute drive of this 3-property class Western Honolulu hotel, attractions include Honolulu Harbor and Ala Moana Center.

What's nearby

  • Pearl Harbor Visitor Center - 6 min drive - 5.5 km
  • Honolulu Harbor - 7 min drive - 4.9 km
  • Pearl Harbor - 7 min drive - 6.2 km
  • USS Arizona Memorial - 7 min drive - 5.7 km
  • Ala Moana Center - 13 min drive - 10.6 km

Getting around

  • Hālawa / Aloha Stadium Station - 13 min drive
  • Hālaulani / Leeward Community College Station - 22 min drive
  • Honolulu, HI (HNL-Daniel K. Inouye Intl.) - 5 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪McDonald's - ‬15 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Starbucks - ‬4 min drive
  • ‪Lahaina Chicken Company - ‬4 min drive

About this property

Best Western The Plaza Hotel Honolulu Airport

Hotel in Honolulu with free breakfast and free airport shuttle
Best Western The Plaza Hotel Honolulu Airport offers its guests an outdoor pool and a fitness centre. WiFi and wired Internet are free in public spaces. Business amenities include a business centre and meeting rooms. Free breakfast is available daily. Event space at this hotel measures 2594 square feet (241 square metres) and includes conference space. A roundtrip airport shuttle is free at scheduled times. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Best Western The Plaza Hotel Honolulu Airport. For a fee, parking is available.

This 3-star Honolulu hotel is smoke free.

  • 274 guestrooms or units
  • 12 levels
  • Conference rooms
  • 2594 sq ft of conference space
  • 241 sq. m of conference space
  • Full breakfast (free)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • No smoking on site
Best Western The Plaza Hotel Honolulu Airport offers 274 air-conditioned accommodations with free newspapers and coffee/tea makers. 35-inch LCD televisions come with premium cable channels and pay-per-view films. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Languages

English, Japanese

Similar properties

Exterior

Airport Honolulu Hotel

  • Pool
  • Free airport shuttle
  • Pet-friendly
  • Restaurant
4.1 out of 5, Very good, 3,096 reviews
The price is AU$341
includes taxes & fees
21 Apr - 22 Apr
Airport Honolulu Hotel

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet
  • WiFi in public areas is free with a 3-device limit

Parking and transport

  • Electric car charging station on site
  • Free return airport shuttle from 5:00 AM to 1:00 AM at scheduled times
  • Area shuttle up to 0.5 mi
  • Covered parking on site (USD 42 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 9:00 AM

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 2,594 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 35-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 40 per pet, per night
  • Only dogs and cats are allowed
  • Weight limit: 80 lb per pet

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30.0 per stay.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: USD 42 per night (in/out privileges)
  • Pet fee: USD 40 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - TA-207-605-9648-01
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The tax ID number is TA-207-605-9648-01. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free WiFi in public areas has a 3-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Hotel Plaza
Best Western Plaza
Best Western Plaza Honolulu
Best Western Plaza Hotel
Best Western Plaza Hotel Honolulu
Plaza Best Western
Plaza Hotel Best Western
Best Western Honolulu
BEST WESTERN The Plaza Hotel Hawaii/Honolulu
The Plaza Honolulu Honolulu
Best Western The Plaza Hotel
Best Western The Plaza Hotel Honolulu Airport Hotel
Best Western The Plaza Hotel Honolulu Airport Honolulu
Best Western The Plaza Hotel Honolulu Airport Hotel Honolulu

Frequently asked questions

Is parking available at Best Western The Plaza Hotel Honolulu Airport?

Yep, Best Western The Plaza Hotel Honolulu Airport has a covered self car park with in/out privileges for USD 42 per night.

How much does it cost to stay at Best Western The Plaza Hotel Honolulu Airport?

As of 15 Apr 2025, prices found for a 1-night stay for 2 adults at Best Western The Plaza Hotel Honolulu Airport on 16 Apr 2025 start from AU$372.70, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Best Western The Plaza Hotel Honolulu Airport?

The closest beach to Best Western The Plaza Hotel Honolulu Airport is Waikiki Beach (11.5 km).

Does Best Western The Plaza Hotel Honolulu Airport have a pool?

Yep, and guests love it! Best Western The Plaza Hotel Honolulu Airport has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

Is Best Western The Plaza Hotel Honolulu Airport family-friendly?

You bet! With amenities such as laundry facilities and a free airport shuttle, as well as free infant beds in the guestrooms, it's no surprise that Best Western The Plaza Hotel Honolulu Airport is a hit with families.

Does Best Western The Plaza Hotel Honolulu Airport serve breakfast?

You bet, our travelers give top marks to the free full breakfast here! Offered daily between 7:00 AM and 9:00 AM, this is the spot to fuel up for a big day of adventure.

Is there a free airport shuttle available at Best Western The Plaza Hotel Honolulu Airport?

Yep, there's a free airport shuttle that runs from 5:00 AM - 1:00 AM at scheduled times.

Is there a bar or restaurant at Best Western The Plaza Hotel Honolulu Airport?

Yep, you can grab a meal at Best Western The Plaza Hotel Honolulu Airport's onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at Best Western The Plaza Hotel Honolulu Airport?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Best Western The Plaza Hotel Honolulu Airport Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1263 out of 2689 reviews
Rating 8 - Good. 779 out of 2689 reviews
Rating 6 - Okay. 408 out of 2689 reviews
Rating 4 - Poor. 144 out of 2689 reviews
Rating 2 - Terrible. 95 out of 2689 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Candace

Liked: Property conditions & facilities
Always nice place to stay.
Stayed 3 nights in Nov 2024

6/10 Okay

William

Liked: Staff & service
Close to the airport. - Noisy outside and the A/C is loud inside.
Stayed 1 night in Jan 2025

10/10 Excellent

Johnathan

Stayed 2 nights in Jan 2025

10/10 Excellent

Beverly

Stayed 1 night in Jan 2025

8/10 Good

Irene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Three Night Stay
One of the elevators was out of service which made it challenging to get up and down quickly especially with luggage. The day we needed airport transport there were so many people waiting and not enough shuttles to get us there on time. The front desk did however, order some taxis to help get us all to the airport at their cost. I think it may help to have people sign up at reception for the airport transport so the hotel would know before hand how many people would need transport and could plan accordingly. Breakfast was very good with so many choices. I need dairy free options so I’d suggest having a dairy free milk for coffee and cereals and perhaps cook the scrambled eggs without milk. The pool area was nicely set up as well. This hotel is still a good choice for being close to the airport.
Stayed 3 nights in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love The Plaza and is always my go to hotel. Easy to get to, in the middle of everything I need—with no need to fight Waikiki chaos.
Stayed 2 nights in Jan 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Pavel, Redmond

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you need to spend a night close to airport between two flights - this hotel is what you need. The staff are extremely friendly. The condition of the hotel can be better, but it does the job.
Stayed 1 night in Dec 2024

6/10 Okay

cora

Liked: Cleanliness, staff & service
Next to the airport
Stayed 1 night in Jan 2025

6/10 Okay

kathy

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Staff were wonderful and very accommodating. Breakfast buffet was good. Our room was comfortable and clean. Loved having a free shuttle. Be sure to tip! The only negative I have is the viaduct above our room, quite noisy at times Overall just fine for a quick stopover
Stayed 1 night in Jan 2025

6/10 Okay

Rita

Liked: Staff & service
Under major overpass highways. Just so loud!
Stayed 1 night in Jan 2025

8/10 Good

deborah

Travelled with family
Liked: Amenities
Fit what we needed and the transit to and from airport was great
Stayed 1 night in Jan 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Being a solo woman traveler, safety is No. 1 for me. I felt completely safe. The shuttle was amazing - I think I waited all of 10 minutes to be picked up from the airport and less than that to return to the airport. They stored my luggage until I could check in and I found an IHOP nearby to grab something to eat. The free breakfast was good. I will definitely stay here again!
Stayed 1 night in Jan 2025

10/10 Excellent

DOUGLAS

Stayed 1 night in Jan 2025

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Verified traveller

Very Expensive
Stayed 2 nights in Jan 2025

8/10 Good

laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location for early flight
Handy location to airport for early morning flight
Stayed 1 night in Dec 2024

8/10 Good

Kijune

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is good. Close to airport but also next to a loud busy highway.
Stayed 1 night in Jan 2025

4/10 Poor

Jennifer

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel is super close to airport so that is convenient. The secured parking area has no security. The gate was unlocked at all times. The room was dirty. The door was constantly sticking. It was soooooo noisy. That is largest complaint. Our room faces the interstate and you hear allt he noise all. Night. Long. The breakfast was okay....we only went 1x and we went near closing so limited options by the time we got there. We had a short stay in Oahu but had we been there more than 2 nights, we would taken the loss and stayed elsewhere. All that being said, the staff was very friendly and helpful!
Stayed 2 nights in Jan 2025

8/10 Good

Annabelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport with a free shuttle. Older property with updated features. V comfortable beds, good shower, adequate storage space, quiet though near highway, pool. Hot breakfast and cold options. Was able to get a later checkout and could check in a half hour before 3pm checkin time.
Stayed 1 night in Jan 2025

6/10 Okay

Kip

Stayed 1 night in Jan 2025

10/10 Excellent

Hannah

Travelled with family
Ok for a hotel in the airport
Stayed 1 night in Dec 2024

6/10 Okay

Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Shower was broken Fixed promptly
Stayed 1 night in Jan 2025

4/10 Poor

Dan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bathtub wasn’t drain. Air conditioning is very noisy. They tried to charge everything extra for no reason. I booked the room thru hotel.com. I don’t know this room don’t have the elevator. I can’t carry my luggage to my room on 2nd floor, they charged me $20 extra to have room with elevator. They told me that room was assigned by hotel.com???
Stayed 1 night in Jan 2025