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Castle Hilo Hawaiian Hotel

3.5 star property
Bayside Hilo hotel in Keaukaha with free parking
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Castle Hilo Hawaiian Hotel

Exterior
Sports facility
Suite, 1 Bedroom, Ocean View | Living area
Lanai
Room, Oceanfront

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Pool
  • Housekeeping
The price is AU$359
includes taxes & fees
1 Jan - 2 Jan 2025

Explore the area

Map
71 Banyan Dr, Hilo, HI, 96720
  • Naniloa Country Club
    1 min walk
  • Liliuokalani Park and Gardens
    6 min walk
  • Coconut Island Park
    7 min walk
  • Hilo, HI (ITO-Hilo Intl.)
    7 min drive

Room options

View all photos for Room, Garden View

Room, Garden View

Room, Garden View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Shower/bath combination
Private bathroom
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, 1 Bedroom, Ocean View

Lanai

Suite, 1 Bedroom, Ocean View

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
  • 69 sq m
  • Ocean view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Garden View

Suite, 1 Bedroom, Garden View

Suite, 1 Bedroom, Garden View

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
  • 56 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Shower/bath combination
Private bathroom
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, Oceanfront

View from room

Premium Room, Oceanfront

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Shower/bath combination
Private bathroom
  • 35 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Room, Oceanfront

Lanai

Room, Oceanfront

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Shower/bath combination
Private bathroom
  • 35 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Superior Room, Garden View

Superior Room, Garden View

Superior Room, Garden View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Shower/bath combination
Private bathroom
Hairdryer
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Similar properties

Pool

Grand Naniloa Hotel Hilo - a Doubletree by Hilton

Pool
Free WiFi
Restaurant
Air conditioning
4.1 out of 5, Very good, (1207)
The price is AU$427
for 1 room
includes taxes & fees
14 Jan - 15 Jan
Grand Naniloa Hotel Hilo - a Doubletree by Hilton

About the area

Hilo

At Castle Hilo Hawaiian Hotel you'll be within steps of Hamakua Heritage Corridor and Naniloa Country Club. Highlights at this hotel include a restaurant, an outdoor swimming pool and free self-parking. .The steakhouse, WSW The Steakhouse, is open for breakfast and dinner. At the hotel's own lounge bar, you can stop for a drink. Business travelers can take advantage of a meeting room and a business centre. Other amenities include a gym, a coffee shop/cafe and laundry facilities. Full breakfast is available daily between 6:30 AM and 10:00 AM. .Sights within a 10-minute walk of this 3.5-property class Keaukaha hotel include Liliuokalani Park and Gardens and Coconut Island Park.

What's nearby

  • Liliuokalani Park and Gardens - 6 min walk
  • Coconut Island Park - 7 min walk
  • Hilo Farmers Market - 4 min drive
  • University of Hawaii at Hilo - 5 min drive
  • Port of Hilo - 6 min drive

Getting around

  • Hilo, HI (ITO-Hilo Intl.) - 7 min drive

Restaurants

  • ‪Ken's House Of Pancakes - ‬12 min walk
  • ‪Don's Grill - ‬2 min drive
  • ‪Hawaiian Style Cafe Hilo - ‬3 min drive
  • ‪Ocean Front Kitchen - ‬19 min walk
  • ‪Waioli Lounge - ‬1 min walk

About this property

Castle Hilo Hawaiian Hotel

Bayside Hilo hotel in Keaukaha with free parking
Castle Hilo Hawaiian Hotel offers its guests an outdoor pool and a fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge.

Business amenities include a business centre and a meeting room. A terrace, a vending machine, and gift shops/newsstands are also featured at the business-friendly Castle Hilo Hawaiian Hotel. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Hilo hotel.

  • 286 guestrooms or units
  • 8 levels
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Front desk safe
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Dining venue
Castle Hilo Hawaiian Hotel offers 286 accommodations with coffee/tea makers and a hairdryer. 32-inch flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Hilo hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transport

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: USD 7 to 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • iCafe/Waioli Lounge
  • WSW The Steakhouse

Things to do

  • 18-hole adjacent golf course
  • Gym
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • On the bay
  • Terrace

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 35.38 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness centre access
  • In-room coffee
  • Newspaper
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 7 to 25 per person
  • Rollaway bed fee: USD 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - GE-189-318-3488-01
This property accepts credit cards; cash is not accepted
This property uses solar energy, plus a grey water recycling system
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The tax ID number is GE-189-318-3488-01. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. This property uses solar energy, plus a grey water recycling system.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Castle Hawaiian
Castle Hawaiian Hotel
Castle Hilo Hawaiian
Castle Hilo Hawaiian Hotel
Hilo Hawaiian Castle Hotel
Hilo Hawaiian Hotel
Hotel Castle Hilo Hawaiian
Hotel Hilo Hawaiian
Castle Hilo Hawaiian Hotel Hawaii
Hilo Hawaiian Hotel Hilo
Castle Hilo Hawaiian Hotel Hilo
Castle Hilo Hawaiian Hotel Hotel
Castle Hilo Hawaiian Hotel Hotel Hilo

Frequently asked questions

What is the cancellation policy at Castle Hilo Hawaiian Hotel?

Castle Hilo Hawaiian Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Castle Hilo Hawaiian Hotel?

As of 31 Dec 2024, prices found for a 1-night stay for 2 adults at Castle Hilo Hawaiian Hotel on 1 Jan 2025 start from AU$301.62, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Castle Hilo Hawaiian Hotel?

Yep, Castle Hilo Hawaiian Hotel has a free self car park.

Are there any beaches close to Castle Hilo Hawaiian Hotel?

The closest beach to Castle Hilo Hawaiian Hotel is Onekahakaha Beach Park (3.1 km).

Does Castle Hilo Hawaiian Hotel have a pool?

Castle Hilo Hawaiian Hotel has an outdoor pool.

Does Castle Hilo Hawaiian Hotel serve breakfast?

Yep, our guests give high marks to the full brekkie here! Available daily between 6:30 AM and 10:00 AM, this is the perfect place to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Castle Hilo Hawaiian Hotel?

No, Castle Hilo Hawaiian Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Castle Hilo Hawaiian Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at Castle Hilo Hawaiian Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Castle Hilo Hawaiian Hotel?

No, only service animals are allowed.

Is there a golf course on site at Castle Hilo Hawaiian Hotel?

There is a golf course next to Castle Hilo Hawaiian Hotel.

Castle Hilo Hawaiian Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 496 out of 1101 reviews" "
Rating 8 - Good. 344 out of 1101 reviews" "
Rating 6 - Okay. 164 out of 1101 reviews" "
Rating 4 - Poor. 55 out of 1101 reviews" "
Rating 2 - Terrible. 42 out of 1101 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Gabriel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and service was great
Stayed 1 night in Sep 2024

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Older property that could use some updating. Property next door is closed and in bad shape. Room was fine, but again, needs some updating, but it was fine for one night. Staff was friendly.
Stayed 1 night in Sep 2024

10/10 Excellent

Chad

Stayed 2 nights in Sep 2024

8/10 Good

Dion

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Roderick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2024

8/10 Good

Trish

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was clean and the people friendly. The continental breakfast offered for two staying in one room was awful. The had mini crossants and doughnut hole or a nut bread that was cut very small with little flavor and an orange or apple. They also had a very gummy oatmeal. I was not impressed. We were given 1 container to share for our food which seemed very odd. The coffee was good.
Stayed 2 nights in Sep 2024

8/10 Good

Diana

Travelled with partner
Hotel smelled musty. Needs to be updated. Bed was comfortable a the room was clean. The continental breakfast was complimentary for only one guest but you could take as much as you wanted. It only consisted of poor quality banana bread and croissants, oatmeal, one type of fruit, milk, coffee and juice.
Stayed 3 nights in Sep 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Got there early and they let me check in early that was an added perk. Other hotels want to charge for the early check in. Next time will spend more for an ocean view but the banyon view was nice. The only complaint would be the free breakfast was spare with just coffee/juice and a few muffins.
Stayed 2 nights in Sep 2024

10/10 Excellent

Laura, Newmarket

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Very clean .staff were wonderful. Would definitely stay here again
Stayed 1 night in Sep 2024

8/10 Good

Gerald L Rick

Travelled with family
Liked: Cleanliness, staff & service, amenities
Close to everything we came there for.
Stayed 2 nights in Sep 2024

10/10 Excellent

darin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a nice 2 nights here in Hilo. A little bit of road noise from cars etc but that is my only complaint. I will definitely come back here again on my next Hilo trip. But will spring for the ocean side of the hotel. The views of Hilo bay are outstanding. And there is a nice walking path along the bay and out to the little island park adjacent to Hilo hotel. Wonderful staff here show lots of aloha!
Stayed 2 nights in Sep 2024

6/10 Okay

John

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
AC was broken - did not cool room and was noisy. The beds are doubles, not queens. Curtains were broken. Window screens were not in place. Continental breakfast was a terrible - cold crossonts, watery oatmeal, no yogurt that was advertised, fruit provided was apples no tropical fruits. Very disappointing breakfast
Stayed 1 night in Sep 2024

8/10 Good

Fred

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly and accommodating
Stayed 4 nights in Sep 2024

10/10 Excellent

Patricia

Liked: Cleanliness
Stayed 3 nights in Sep 2024

8/10 Good

Shawn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Sep 2024

8/10 Good

Gabriele

Travelled with partner
Liked: Amenities
They offered reuseable water bottles, which could be filled free of charge at a drinking fountain
Stayed 1 night in Sep 2024

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Ying

Disliked: Staff & service
Stayed 2 nights in Sep 2024

6/10 Okay

Guy

Travelled with family
Stayed 2 nights in Sep 2024

10/10 Excellent

Lloyd

Business traveller
Nice rooms and location
Stayed 3 nights in Sep 2024

10/10 Excellent

Dayne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hilo Hawaiian is ALWAYS amazing! Especially for Kama'aina families. We live on the Kona side and visit Hilo 2-3 times a month for the drag races that my daughter competes in. We LOVE staying at Hilo Hawaiian, affordable, great service, friendly staff. Mahalo nui!
Stayed 1 night in Sep 2024

8/10 Good

Kahealani

Travelled with family, Business traveller
Liked: Staff & service, amenities, property conditions & facilities
The cleanliness wasn’t there, a lot of hair within the bedding. The fridge wasn’t getting cold and then we got locked out of our bathroom, not sure how that happened. The staff are amazing!!
Stayed 1 night in Sep 2024

2/10 Terrible

Breana

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Room smelled like urine. Pool was bombarded with locals who weren't hotel guests.
Stayed 1 night in Sep 2024

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Eva

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Our overall experience was wonderful, in the first place I would like to mention the very friendly lady at the front desk who greeted us. Our room was unexpectedly spacious with two queen beds with partial ocean view. Have to admit that the hotel in general a bit of outdated but clean and charming and absolutely worth its price.
Stayed 5 nights in Aug 2024