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Best Western Plus Island Palms Hotel & Marina

3.0 star property
Bayside hotel with 2 outdoor pools and 2 hot tubs

Photo gallery for Best Western Plus Island Palms Hotel & Marina

Reception
Hypo-allergenic bedding, in-room safe, iron/ironing board
Hypo-allergenic bedding, in-room safe, iron/ironing board
2 outdoor pools, pool loungers
Fridge, microwave, coffee/tea maker, eco-friendly cleaning products

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
The current price is AU$243
includes taxes & fees
11 May - 12 May

Explore the area

Map
2051 Shelter Island Dr, San Diego, CA, 92106
  • Shelter Island
    ‪1 min walk‬
  • San Diego Yacht Club
    ‪16 min walk‬
  • Marine Corps Recruit Depot
    ‪11 min drive‬
  • San Diego, CA (SAN-San Diego Intl.)
    ‪15 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Eco-friendly toiletries
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Eco-friendly toiletries
Private bathroom
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Marina View (with Sofabed)

Hypo-allergenic bedding, in-room safe, iron/ironing board

Suite, 1 King Bed, Non Smoking, Marina View (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Sofa bed - double
Rainfall showerhead
  • Marina view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Refrigerator, Marina View (Refrigerator)

Standard Room, 1 King Bed, Refrigerator, Marina View (Refrigerator) | View from room

Standard Room, 1 King Bed, Refrigerator, Marina View (Refrigerator)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Eco-friendly toiletries
Private bathroom
  • Marina view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Eco-friendly toiletries
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Hypo-allergenic bedding, in-room safe, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Eco-friendly toiletries
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Hypo-allergenic bedding, in-room safe, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Eco-friendly toiletries
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator, Marina View (Refrigerator)

Hypo-allergenic bedding, in-room safe, iron/ironing board

Standard Room, 2 Queen Beds, Refrigerator, Marina View (Refrigerator)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Eco-friendly toiletries
Private bathroom
  • Marina view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Kitchen, Marina View (Living Room;with Sofabed)

Hypo-allergenic bedding, in-room safe, iron/ironing board

Suite, 1 King Bed, Kitchen, Marina View (Living Room;with Sofabed)

Highlights

Patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
LCD TV
Hypo-allergenic bedding
  • Marina view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Hypo-allergenic bedding, in-room safe, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Eco-friendly toiletries
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchen (Living Room;with Sofabed)

Hypo-allergenic bedding, in-room safe, iron/ironing board

Suite, 2 Queen Beds, Non Smoking, Kitchen (Living Room;with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
LCD TV
Hypo-allergenic bedding
Rainfall showerhead
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Kitchen, Marina View (Living Room;with Sofabed)

Hypo-allergenic bedding, in-room safe, iron/ironing board

Suite, 2 Queen Beds, Kitchen, Marina View (Living Room;with Sofabed)

Highlights

Patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
LCD TV
Hypo-allergenic bedding
  • Marina view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Kitchen (Living Room;with Sofabed)

Hypo-allergenic bedding, in-room safe, iron/ironing board

Suite, 1 King Bed, Non Smoking, Kitchen (Living Room;with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
LCD TV
Hypo-allergenic bedding
Rainfall showerhead
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Studio, 1 King Bed, Accessible, Bathtub (with Sofabed)

Hypo-allergenic bedding, in-room safe, iron/ironing board

Standard Studio, 1 King Bed, Accessible, Bathtub (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Sofa bed - double
Eco-friendly toiletries
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Hypo-allergenic bedding, in-room safe, iron/ironing board

Standard Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Eco-friendly toiletries
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave

Hypo-allergenic bedding, in-room safe, iron/ironing board

Standard Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Eco-friendly toiletries
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Studio, 2 Queen Beds, Accessible, View

Hypo-allergenic bedding, in-room safe, iron/ironing board

Standard Studio, 2 Queen Beds, Accessible, View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Eco-friendly toiletries
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Kitchen (with Sofabed)

Hypo-allergenic bedding, in-room safe, iron/ironing board

Suite, 1 King Bed, Accessible, Kitchen (with Sofabed)

Highlights

Patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
LCD TV
Hypo-allergenic bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Hypo-allergenic bedding, in-room safe, iron/ironing board

Standard Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Eco-friendly toiletries
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Eco-friendly toiletries
Private bathroom
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub (Bathtub)

Hypo-allergenic bedding, in-room safe, iron/ironing board

Standard Room, 1 King Bed, Accessible, Bathtub (Bathtub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Shower/bath combination
Hairdryer
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

San Diego

Best Western Plus Island Palms Hotel & Marina places you steps from Shelter Island and within a short 5-minute stroll of Naval Base Coronado. Highlights at this hotel include 2 outdoor swimming pools, 2 hot tubs and a restaurant. .The restaurant, Blue Wave Bar & Grill, serves Californian cuisine and is open for breakfast, lunch and dinner. Enjoy access to 2 outdoor tennis courts along with a marina and a gym. Added amenities include free Wi-Fi in public areas, a 24-hour business centre and spa services. Cooked-to-order breakfast is available daily between 7:00 AM and 11:00 AM. There's also the convenience of self parking. .Attractions within a 10-minute drive of this Point Loma hotel include Port of San Diego and Old Town San Diego State Park.

What's nearby

  • Shelter Island - 1 min walk - 0.0 km
  • San Diego Yacht Club - 16 min walk - 1.4 km
  • San Diego Convention Center - 11 min drive - 9.9 km
  • Marine Corps Recruit Depot - 11 min drive - 8.4 km
  • SeaWorld - 12 min drive - 9.0 km

Getting around

  • County Center - Little Italy Station - 9 min drive
  • Old Town Transit Center - 16 min drive
  • San Diego, CA (SAN-San Diego Intl.) - 15 min drive

Restaurants

  • ‪Point Loma Seafoods - ‬18 min walk
  • ‪Bali Hai Restaurant - ‬11 min walk
  • ‪Better Buzz - ‬4 min drive
  • ‪Mitch's Seafood - ‬19 min walk
  • ‪Starbucks - ‬4 min drive

About this property

Best Western Plus Island Palms Hotel & Marina

Bayside hotel with 2 outdoor pools and 2 hot tubs
Best Western Plus Island Palms Hotel & Marina offers its guests a marina, 2 outdoor swimming pools, and 2 hot tubs along with outdoor tennis courts and a fitness centre. There's a restaurant on site. Business amenities include a 24-hour business centre and 6 meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 6500 square feet (604 square metres) and includes conference space. Spa services, multilingual staff, and tour/ticket assistance are also featured at Best Western Plus Island Palms Hotel & Marina. Parking is available for a fee.

This San Diego hotel is smoke free.

  • 227 guestrooms or units
  • 3 levels
  • 12 buildings
  • 6500 sq ft of conference space
  • 604 sq. m of conference space
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • No smoking on site
  • Dining venue
Best Western Plus Island Palms Hotel & Marina offers 227 accommodations with a safe and coffee/tea makers. Guests can make use of the in-room fridges and microwaves. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. 42-inch LCD televisions come with cable channels. In-room massages, hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Languages

English

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Bay Club Hotel & Marina

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4.5 out of 5, Wonderful, 2,574 reviews
The price is AU$283
includes taxes & fees
11 May - 12 May
Bay Club Hotel & Marina

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 25 per night; includes in/out privileges)
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 14 to 34 for adults and USD 10 to 15 for children
  • A restaurant

Restaurants on site

  • Blue Wave Bar & Grill

Things to do

  • 2 hot tubs
  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Gym

Family friendly

  • 2 outdoor pools
  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 6 meeting rooms
  • 6,500 square feet of conference space
  • Computer station

Outdoors

  • Marina
  • On the bay
  • Picnic area
  • Pool loungers

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 14 to 34 for adults and USD 10 to 15 for children
  • Self-parking fee: USD 25 per night (in/out privileges)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Island
Best Western Island Hotel
Best Western Island Palms
Best Western Island Palms Hotel
Best Western Plus Island Palms
Best Western Plus Island Palms Hotel
Best Western Plus Island Palms Hotel San Diego
Best Western Plus Palms
Island Palms
Island Palms Hotel
Best Western Plus Island Palms Hotel And Marina
Best Western San Diego
Best Western Plus Island Palms San Diego
San Diego Best Western
Best Western Plus Island Palms Hotel Marina

Frequently asked questions

Is parking available at Best Western Plus Island Palms Hotel & Marina?

Yep, Best Western Plus Island Palms Hotel & Marina has a self car park with in/out privileges for USD 25 per night.

How much does it cost to stay at Best Western Plus Island Palms Hotel & Marina?

As of 23 Apr 2025, prices found for a 1-night stay for 2 adults at Best Western Plus Island Palms Hotel & Marina on 11 May 2025 start from AU$242.79, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Best Western Plus Island Palms Hotel & Marina?

The closest beach to Best Western Plus Island Palms Hotel & Marina is Coronado Beach (5 km).

Is there a spa on site at Best Western Plus Island Palms Hotel & Marina?

There's no onsite spa, but this property does offer services like massages.

Does Best Western Plus Island Palms Hotel & Marina have a pool?

Yep, and guests love it! Best Western Plus Island Palms Hotel & Marina has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying on a lounger.

What makes Best Western Plus Island Palms Hotel & Marina a romantic place to stay?

Al fresco dining and a bar, as well as massage services available in the guestrooms, all help set the scene for a romantic weekend at Best Western Plus Island Palms Hotel & Marina.

Is Best Western Plus Island Palms Hotel & Marina family-friendly?

You bet! With amenities such as children's meals and 2 outdoor pools, as well as free infant beds in the guestrooms, it's no surprise that Best Western Plus Island Palms Hotel & Marina is a hit with families.

Does Best Western Plus Island Palms Hotel & Marina serve breakfast?

Sure does, cooked-to-order brekkie is offered daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Best Western Plus Island Palms Hotel & Marina?

No, Best Western Plus Island Palms Hotel & Marina does not offer an airport shuttle service.

Is there a bar or restaurant at Best Western Plus Island Palms Hotel & Marina?

Yep, you can grab a meal at Best Western Plus Island Palms Hotel & Marina's onsite restaurant that serves Californian cuisine.

What time are check-in & check-out at Best Western Plus Island Palms Hotel & Marina?

Check-in begins at 4 PM. Check-out time is 11:00 AM.

Are pets allowed at Best Western Plus Island Palms Hotel & Marina?

No, only service animals are allowed.

Best Western Plus Island Palms Hotel & Marina Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 954 out of 1540 reviews
Rating 8 - Good. 356 out of 1540 reviews
Rating 6 - Okay. 125 out of 1540 reviews
Rating 4 - Poor. 54 out of 1540 reviews
Rating 2 - Terrible. 51 out of 1540 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Jakada

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great stay

I came here to work and could have stayed to play. The food is great, the rooms are comfortable, clean and well appointed. The staff in the restaurant and bar are so friendly and helpful.
Stayed 1 night in Jan 2025

8/10 Good

Matthew

Liked: Cleanliness, staff & service, room comfort
There was some noticeable wear and tear in the room and it could use a bit of a facelift renovation and some new furniture. Otherwise the room was comfortable and clean. Nice big TV in the room. The staff were very friendly and accommodating, both for the hotel and restaurant. There wasn’t much by way of grocery or convenience stores in the immediate area, but there were several restaurants within walking distance. We ate at the hotel restaurant and walked to Brigantine a short distance away. Would recommend both. The area surrounding the hotel along the harbor is kept very nice and there’s a walking path along the water that made for a nice evening stroll.
Stayed 3 nights in Jan 2025

10/10 Excellent

Janine

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an amazing stay!! Would definitely recommend to anyone wanting to relax next to a beautiful view while in an outdoor pool or hottub!!
Stayed 5 nights in Jan 2025

10/10 Excellent

Justin

Stayed 1 night in Jan 2025

10/10 Excellent

michael

Stayed 1 night in Jan 2025

6/10 Okay

Kristi

Stayed 2 nights in Jan 2025

10/10 Excellent

Juan

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Hetty

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding amenities in a high end resort overlooking marina and harbour. Two heated pools with jacuzzis. Exceptionally clean with spacious rooms. Lovely restaurant well worth it's own review. Daily specials and tapas menu. Will not disappoint.
Stayed 4 nights in Jan 2025

10/10 Excellent

harry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views
Stayed 5 nights in Jan 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Not a Great Start

Reception … check in… not good. Due to reservations made online, guests, even with a Best Western special card, couldn’t receive or use points. I was never told by making reservations online there would be NO discounts etc. person at reception not warm or sympathetic… just this side of rude. I had rented 2 rooms, one for out of state guests. Will probably avoid Best Western the future..
Stayed 1 night in Jan 2025

10/10 Excellent

Cynthia June, ST LOUIS

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful service from hotel and restaurant staff. Comfortable beds, plenty of pillows and towels. Easy to uber everywhere

8/10 Good

Simon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was separated from next door by a door only, the guest next to us was shouting at 3am on a phone call so soundproofing could be improved. It was very clean and the facilities in the room were great. It was pretty clean but inside the kitchen cupboards needed a little more attention.
Stayed 5 nights in Jan 2025

8/10 Good

Harshdeep

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good experience !

The view of hotel was good !!
Stayed 2 nights in Jan 2025

8/10 Good

Emi

Travelled with family
Disliked: Property conditions & facilities
Need some updates, the carpet looks very old, the room was little bit tight for having 2 queen size beds but overall I’m happy about saying here
Stayed 2 nights in Jan 2025

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

roy

Stayed 4 nights in Jan 2025

10/10 Excellent

Cynthia June, ST LOUIS

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, beds comfortable, plenty of pillows. Large bathroom with plenty of towels. Staff was friendly and helpful. Staff in restaurant so friendly and kind.
Stayed 5 nights in Jan 2025

10/10 Excellent

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Love the view of the marina from our room.
Stayed 1 night in Jan 2025

8/10 Good

Sam, Roseville

Travelled with partner
Liked: Cleanliness
Beautiful property in an amazingly beautiful place. Airport noise is present but not bad. However they don't do a great job on maintenance. Our room's smoke detector battery got to the end of its life at 4am, and started beeping nonstop. Shame on their maintenance department they don't replace these on a regular schedule to avoid this.
Stayed 2 nights in Jan 2025

10/10 Excellent

John Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Food and service at the hotel was outstanding!
Stayed 7 nights in Dec 2024

8/10 Good

Gary

Stayed 3 nights in Jan 2025

2/10 Terrible

Kammy

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room much smaller and run down than expected. Staff told me that I was able to cancel our third night without any penalty after our first night stay. But after checking out and paying only for two nights and returning home, they ended up still charging us for our third night. So frustrating!
Stayed 3 nights in Jan 2025

6/10 Okay

Elizabeth

Liked: Property conditions & facilities
Disliked: Cleanliness
room was not cleaned completely from last visitor staff took a long time to bring items requested ahead of time such as a rollaway bed no pillows
Stayed 1 night in Jan 2025

10/10 Excellent

JOHN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an easy, clean, no hassle destination for us. Thank you.
Stayed 1 night in Jan 2025