See all properties
Save

DoubleTree by Hilton Hotel San Diego - Mission Valley

4.0 star property
Pet-friendly hotel connected to a shopping centre in San Diego with a 24-hour fitness centre

Photo gallery for DoubleTree by Hilton Hotel San Diego - Mission Valley

Terrace/patio
Premier Suite, Balcony, Pool View (Top Floor, 2 Room Suite) | View from room
Premium bedding, in-room safe, desk, laptop workspace
Terrace/patio
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Housekeeping
  • Room service
  • Breakfast available
The current price is AU$259
includes taxes & fees
1 May - 2 May

Explore the area

Map
7450 Hazard Center Dr, San Diego, CA, 92108
  • Fashion Valley Mall
    ‪13 min walk‬
  • University of San Diego
    ‪5 min drive‬
  • San Diego Zoo
    ‪6 min drive‬
  • San Diego, CA (SAN-San Diego Intl.)
    ‪18 min drive‬

Room options

View all photos for Premium Room, 1 King Bed, Balcony, Valley View (High Floor)

View from room

Premium Room, 1 King Bed, Balcony, Valley View (High Floor)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Renovated in 2018
  • Valley view
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Bathtub (Non Smoking)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Bathtub (Non Smoking)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Renovated in 2018
Premium bedding
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Exclusive Studio Suite, Balcony (1 King Murphy Bed)

55-inch TV with cable channels

Exclusive Studio Suite, Balcony (1 King Murphy Bed)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
Dining table
  • 74 sq m
  • Sleeps 4
  • 1 King Murphy Bed and 1 Queen Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Roll in Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Non Smoking (Roll in Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Renovated in 2018
Premium bedding
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Bathtub (Non Smoking)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Bathtub (Non Smoking)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Renovated in 2018
Premium bedding
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll in Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Non Smoking (Roll in Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Renovated in 2018
Premium bedding
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
Renovated in 2018
Premium bedding
Private bathroom
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, Refrigerator & Microwave, Valley View (Top Floor, Balcony)

Premium bedding, in-room safe, desk, laptop workspace

Premier Room, 1 King Bed, Refrigerator & Microwave, Valley View (Top Floor, Balcony)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Renovated in 2018
  • Valley view
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (High Floor)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (High Floor)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
Renovated in 2018
Premium bedding
Private bathroom
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (High Floor)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed (High Floor)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
Renovated in 2018
Premium bedding
Private bathroom
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed with Sofa bed, Jetted Tub, Valley View (Top Floor, 2 Room Suite)

Presidential Suite, 1 King Bed with Sofa bed, Jetted Tub, Valley View (Top Floor, 2 Room Suite) | View from room

Presidential Suite, 1 King Bed with Sofa bed, Jetted Tub, Valley View (Top Floor, 2 Room Suite)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
Dining table
  • Valley view
  • 111 sq m
  • Sleeps 3
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Deluxe Room, 2 Queen Beds, Refrigerator & Microwave (Open and Spacious)

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Queen Beds, Refrigerator & Microwave (Open and Spacious)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Renovated in 2018
Premium bedding
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Open and Spacious)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (Open and Spacious)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
Renovated in 2018
Premium bedding
Private bathroom
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Open and Spacious)

Free toiletries, hair dryer, towels, soap

Room, 1 King Bed (Open and Spacious)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
Renovated in 2018
Premium bedding
Sofa bed
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite, Balcony, Pool View (Top Floor, 2 Room Suite)

Premier Suite, Balcony, Pool View (Top Floor, 2 Room Suite) | View from room

Premier Suite, Balcony, Pool View (Top Floor, 2 Room Suite)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
Dining table
  • 74 sq m
  • Sleeps 3
  • 1 King Murphy Bed and 1 Queen Sofa Bed

You may also like

Ad
Lobby

Hotel del Coronado, Curio Collection by Hilton

Historic Downtown Coronado
  • On private beach
  • Pool
  • Hot tub
  • Spa
3.9 out of 5, Good, 1,003 reviews
The price is AU$643
includes taxes & fees
18 May - 19 May
Hotel del Coronado, Curio Collection by Hilton

About the area

San Diego

You'll be connected to a shopping centre at DoubleTree by Hilton Hotel San Diego - Mission Valley, and within a 20-minute stroll of Fashion Valley Mall and Riverwalk Golf Club. Highlights at this hotel include a restaurant, an outdoor swimming pool and an indoor swimming pool. .Lounge 72⁰ serves Californian cuisine. At the hotel's own lounge bar, you can stop for a drink. Additionally, you'll find free Wi-Fi in public areas, a 24-hour gym and a coffee shop/cafe. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also the convenience of self parking. .Sights within a 10-minute drive of this Mission Valley hotel include University of San Diego and San Diego Zoo.

What's nearby

  • Fashion Valley Mall - 13 min walk - 1.1 km
  • Hotel Circle - 3 min drive - 2.6 km
  • University of San Diego - 5 min drive - 4.2 km
  • San Diego Zoo - 6 min drive - 6.8 km
  • Balboa Park - 8 min drive - 9.9 km

Getting around

  • Hazard Center Station - 2 min walk
  • Old Town Transit Center - 11 min drive
  • San Diego, CA (SAN-San Diego Intl.) - 18 min drive

Restaurants

  • ‪Chick-fil-A - ‬9 min walk
  • ‪Blanco Tacos + Tequila - ‬9 min walk
  • ‪Starbucks - ‬10 min walk
  • ‪The Cheesecake Factory - ‬11 min walk
  • ‪The Coffee Bean & Tea Leaf - ‬12 min walk

About this property

DoubleTree by Hilton Hotel San Diego - Mission Valley

Pet-friendly hotel connected to a shopping centre in San Diego with a 24-hour fitness centre
DoubleTree by Hilton Hotel San Diego - Mission Valley offers its guests an indoor pool, an outdoor pool, and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

There are 20 meeting rooms available. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly DoubleTree by Hilton Hotel San Diego - Mission Valley. Parking is available for a fee. A complete renovation of DoubleTree by Hilton Hotel San Diego - Mission Valley was completed in January 2018.

This San Diego hotel is smoke free.

  • 1 building
  • 300 guestrooms or units
  • 11 levels
  • Built in 1990
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
DoubleTree by Hilton Hotel San Diego - Mission Valley offers 300 accommodations with a safe and coffee/tea makers. Beds feature premium bedding. Televisions come with premium cable channels. Bathrooms include complimentary toiletries and hairdryers.

In-room wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)) is available for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Similar properties

Lobby

Hilton San Diego Mission Valley

  • Pool
  • Hot tub
  • Free WiFi
  • Restaurant
4.0 out of 5, Very good, 1,606 reviews
The price is AU$222
includes taxes & fees
30 Apr - 1 May
Hilton San Diego Mission Valley

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per 24-hour period)
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (USD 40 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 16.16 to 26.94 for adults and USD 8.08 to 12.93 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Cafe Pronto
  • Lounge 72⁰

Things to do

  • 24-hour gym
  • Indoor pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 20 meeting rooms

Outdoors

  • Firepit
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (84 centimetre high)
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (79 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 25.00

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 100.00
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 125.00 per pet, per stay
  • Maximum 2 (weight limit: 70 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 22.54 per day.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75.00 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 16.16 to 26.94 for adults and USD 8.08 to 12.93 for children
  • Fee for in-room wireless Internet: USD 9.95 per 24-hour period (rates may vary)
  • Covered self-parking fee: USD 40 per day (in/out privileges)
  • Pet fee: USD 125.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out fee: USD 100.00 (subject to availability)
  • Rollaway bed fee: USD 22.54 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Eurocard, debit cards and cash. Guests can access their rooms with a mobile device.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Up to 3 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Hotel San Diego Mission Valley
DoubleTree Hilton San Diego Mission Valley
DoubleTree Hotel San Diego Mission Valley
DoubleTree San Diego Mission Valley
DoubleTree San Diego Mission Valley Hotel
Hilton DoubleTree San Diego Mission Valley
San Diego Mission Valley DoubleTree Hotel
Doubletree Hotel San Diego
Doubletree Mission Valley
DoubleTree by Hilton Hotel San Diego Mission Valley
DoubleTree by Hilton Hotel San Diego - Mission Valley Hotel
DoubleTree by Hilton Hotel San Diego - Mission Valley San Diego

Frequently asked questions

What is the cancellation policy at DoubleTree by Hilton Hotel San Diego - Mission Valley?

DoubleTree by Hilton Hotel San Diego - Mission Valley offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at DoubleTree by Hilton Hotel San Diego - Mission Valley?

As of 24 Apr 2025, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Hotel San Diego - Mission Valley on 1 May 2025 start from AU$259.46, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at DoubleTree by Hilton Hotel San Diego - Mission Valley?

Yep, DoubleTree by Hilton Hotel San Diego - Mission Valley has a secured covered self car park with in/out privileges for USD 40 per day.

Are there any beaches close to DoubleTree by Hilton Hotel San Diego - Mission Valley?

The closest beach to DoubleTree by Hilton Hotel San Diego - Mission Valley is Mission Beach (8.8 km).

Does DoubleTree by Hilton Hotel San Diego - Mission Valley have a pool?

DoubleTree by Hilton Hotel San Diego - Mission Valley has a pool and an indoor pool. The pool is open 6:00 AM to 10:00 PM.

What makes DoubleTree by Hilton Hotel San Diego - Mission Valley a romantic place to stay?

Poolside dining and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at DoubleTree by Hilton Hotel San Diego - Mission Valley.

Is DoubleTree by Hilton Hotel San Diego - Mission Valley family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that DoubleTree by Hilton Hotel San Diego - Mission Valley is a hit with families.

Does DoubleTree by Hilton Hotel San Diego - Mission Valley serve breakfast?

Sure does, buffet brekkie is on offer daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at DoubleTree by Hilton Hotel San Diego - Mission Valley?

No, DoubleTree by Hilton Hotel San Diego - Mission Valley does not offer an airport shuttle service.

Is there a bar or restaurant at DoubleTree by Hilton Hotel San Diego - Mission Valley?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at DoubleTree by Hilton Hotel San Diego - Mission Valley?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Is there a golf course on site at DoubleTree by Hilton Hotel San Diego - Mission Valley?

There isn't one on site, but Riverwalk Golf Club is a short 15-minute walk away.

DoubleTree by Hilton Hotel San Diego - Mission Valley Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 565 out of 1068 reviews
Rating 8 - Good. 228 out of 1068 reviews
Rating 6 - Okay. 135 out of 1068 reviews
Rating 4 - Poor. 77 out of 1068 reviews
Rating 2 - Terrible. 63 out of 1068 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Juanita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

6/10 Okay

Mina

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Maria Elena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

Patsy

Stayed 3 nights in Jan 2025

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location
Stayed 3 nights in Jan 2025

10/10 Excellent

Todd

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and nice staff!
Stayed 2 nights in Jan 2025

10/10 Excellent

Devin

Stayed 1 night in Jan 2025

10/10 Excellent

David

Stayed 3 nights in Dec 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The young lady who checked us in was outstanding and took care of all our issues and questions. We appreciated the courtesy.
Stayed 1 night in Jan 2025

10/10 Excellent

Yunfei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big and safe
Stayed 1 night in Dec 2024

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

6/10 Okay

Michael

Stayed 1 night in Dec 2024

8/10 Good

Josephine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Mark, Virginia Beach

Stayed 1 night in Dec 2024

10/10 Excellent

Johnna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Ramsey

Stayed 4 nights in Jan 2025

10/10 Excellent

Agnes

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Had a good stay
Stayed 2 nights in Dec 2024

10/10 Excellent

Ramsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great, close to restaurants. Hotel is clean and nice.
Stayed 2 nights in Dec 2024

8/10 Good

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Didn’t like how the hotel doesn’t tell you they charge for parking when you book online .
Stayed 3 nights in Dec 2024

8/10 Good

Hong, Chantilly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice hotel
Stayed 1 night in Dec 2024

10/10 Excellent

Veronica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Nov 2024

2/10 Terrible

Ted

Travelled with family
Liked: Cleanliness, staff & service

False advertisement

No where on the site or recept did it say there was going to be a parking fee let alone a $40 a night fee. Aside from that i reserved a room with 2 twin beds and we got 2 full sized beds, my family didn't fit comfortably like we do with our queen sized beds at home
Stayed 3 nights in Jan 2025

4/10 Poor

Jameson

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
They missed the mark this time... My room was not serviced and it was blamed on my schedule. The Spa/Hot Tub was not working and when asked if I reported it I told them I had planned report it while on the Customer Service call that they were trying to have with me to make it right. This call occurred 5 hours later than expected and only after I reminded them that I was waiting on a call back. After the customer service call, I was asked what my room needed to which I replied: a replenishment of my coffee, coffee cups, the missing inner lining of my shower curtain, and more of the Hilton Honors Bottled water. The team was going to bring those to my room while I was away at "my birthday party", but did not. On the day I was set to check out I called the front desk to ask if it was OK and the late check out was was granted, however housekeeping was not informed and opened my door while I was doing a FaceTime gift exchange with family to ask if I was leaving. Poor communication and handling all around. Only bright spot was that they gave me Honors points as compensation for the cold shower caused by the boiler going down.
Stayed 2 nights in Dec 2024