JR-East Hotel Mets Shibuya

3.5 star property
Hotel with a 24-hour front desk, a short walk to Shibuya Crossing
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for JR-East Hotel Mets Shibuya

Lobby lounge
Exterior
Desk, iron/ironing board, free WiFi, bed sheets
Reception
Lobby

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Parking available
    Parking available
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning

Explore the area

Map
3-29-17 Shibuya, Shibuya-ku, Tokyo, Tokyo, 150-0002
  • Shibuya Hikarie
    7 min walk
  • Shibuya Crossing
    9 min walk
  • Cerulean Tower
    10 min walk
  • Tokyo (HND-Haneda)
    35 min drive

Room options

Premium Green Room, Non Smoking (Maximum occupancy 1 adult)

Highlights

Air conditioning
Fridge
Flat-screen TV
Bidet
Private bathroom
Hairdryer
Shower/bath combination
Deep-soaking bath
  • 21 sq m
  • Sleeps 1
  • 2 Large Single Beds

Superior Single Room, Non Smoking (Maximum occupancy 2 adults)

Highlights

Air conditioning
Fridge
Flat-screen TV
Bidet
Private bathroom
Hairdryer
Shower/bath combination
Deep-soaking bath
  • 16 sq m
  • Sleeps 2
  • 1 Large Single Bed

Superior Twin Room, Non Smoking (Maximum occupancy 2 adults)

Highlights

Air conditioning
Fridge
Flat-screen TV
Bidet
Private bathroom
Hairdryer
Shower/bath combination
Deep-soaking bath
  • 21 sq m
  • Sleeps 2
  • 2 Large Single Beds

Superior Double Room, Non Smoking (Maximum occupancy 2 adults)

Highlights

Air conditioning
Fridge
Flat-screen TV
Bidet
Private bathroom
Hairdryer
Shower/bath combination
Deep-soaking bath
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

Superior Double Room, Non Smoking (Maximum occupancy 1 adult)

Highlights

Air conditioning
Fridge
Flat-screen TV
Bidet
Private bathroom
Hairdryer
Shower/bath combination
Deep-soaking bath
  • 19 sq m
  • Sleeps 1
  • 1 Double Bed

Premium Single Room, Non Smoking (Maximum occupancy 2 adults)

Highlights

Air conditioning
Fridge
Flat-screen TV
Bidet
Private bathroom
Hairdryer
Shower/bath combination
Deep-soaking bath
  • 16 sq m
  • Sleeps 2
  • 1 Large Single Bed

Superior Twin Room, Non Smoking (Maximum occupancy 1 adult)

Highlights

Air conditioning
Fridge
Flat-screen TV
Bidet
Private bathroom
Hairdryer
Shower/bath combination
Deep-soaking bath
  • 21 sq m
  • Sleeps 1
  • 2 Large Single Beds

Premium Double Room, Non Smoking (Maximum occupancy 2 adults)

Highlights

Air conditioning
Fridge
Flat-screen TV
Bidet
Private bathroom
Hairdryer
Shower/bath combination
Deep-soaking bath
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

Premium Twin Room, Non Smoking (Maximum occupancy 2 adults)

Highlights

Air conditioning
Fridge
Flat-screen TV
Bidet
Private bathroom
Hairdryer
Shower/bath combination
Deep-soaking bath
  • 21 sq m
  • Sleeps 2
  • 2 Large Single Beds

Superior Single Room, Non Smoking (Maximum occupancy 1 adult)

Highlights

Air conditioning
Fridge
Flat-screen TV
Bidet
Private bathroom
Hairdryer
Shower/bath combination
Deep-soaking bath
  • 16 sq m
  • Sleeps 1
  • 1 Large Single Bed

Premium Double Room, Non Smoking (Maximum occupancy 1 adult)

Highlights

Air conditioning
Fridge
Flat-screen TV
Bidet
Private bathroom
Hairdryer
Shower/bath combination
Deep-soaking bath
  • 19 sq m
  • Sleeps 1
  • 1 Double Bed

Premium Green Room, Non Smoking (Maximum occupancy 2 adults)

Highlights

Air conditioning
Fridge
Flat-screen TV
Bidet
Private bathroom
Hairdryer
Shower/bath combination
Deep-soaking bath
  • 21 sq m
  • Sleeps 2
  • 2 Large Single Beds

Premium Single Room, Non Smoking (Maximum occupancy 1 adult)

Highlights

Air conditioning
Fridge
Flat-screen TV
Bidet
Private bathroom
Hairdryer
Shower/bath combination
Deep-soaking bath
  • 16 sq m
  • Sleeps 1
  • 1 Large Single Bed

Premium Twin Room, Non Smoking (Maximum occupancy 1 adult)

Highlights

Air conditioning
Fridge
Flat-screen TV
Bidet
Private bathroom
Hairdryer
Shower/bath combination
Deep-soaking bath
  • 21 sq m
  • Sleeps 1
  • 2 Large Single Beds

Superior Double Room Non smoking

  • Sleeps 2
  • 1 Queen Bed

Superior Twin Room Non smoking

  • Sleeps 2
  • 2 Single Beds

Superior Single Room Non Smoking

  • Sleeps 2
  • 1 Double Bed

Similar properties

About the area

Tokyo

At JR-East Hotel Mets Shibuya you'll be 0.7 km (0.5 mi) from Shibuya Crossing and 2.6 km (1.6 mi) from Roppongi Hills. Highlights at this hotel include in-room free WiFi and free high-speed Internet. .This hotel offers free WiFi in public areas, a 24-hour front desk and multilingual staff. Other amenities include laundry facilities and a microwave in a common area. Buffet breakfast is available daily between 6:30 AM and 10:00 AM. There's also the convenience of self parking. .Attractions within a 30-minute walk of this 3.5-property class Shibuya hotel include Yoyogi Park and Omotesando Hills.

What's nearby

  • Shibuya Crossing - 9 min walk
  • Tokyo Anime Center - 12 min walk
  • Yoyogi Park - 3 min drive
  • Roppongi Hills - 3 min drive
  • Meiji Jingu Shrine - 7 min drive

Getting around

  • Shibuya Station - 1 min walk
  • Ebisu Station - 13 min walk
  • Tokyo (HND-Haneda) - 41 min drive

Restaurants

  • ‪東京油組総本店渋谷組 - ‬2 min walk
  • ‪ドトールコーヒーショップ 渋谷新南口店 - ‬1 min walk
  • ‪水炊き・焼鳥 とりいちず酒場渋谷新南口店 - ‬1 min walk
  • ‪ねぎし 渋谷3丁目店 - ‬2 min walk
  • ‪日乃屋カレー渋谷3丁目店 - ‬2 min walk

About this property

JR-East Hotel Mets Shibuya

Hotel with a 24-hour front desk, a short walk to Shibuya Crossing
JR-East Hotel Mets Shibuya offers its guests a vending machine, multilingual staff, and laundry facilities. WiFi is free in public spaces. JR-East Hotel Mets Shibuya also features a front desk safe, a lift, and a microwave in a common area. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Tokyo hotel.

  • 195 guestrooms or units
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Lift
  • Smoking in designated areas
  • Microwave in a common area
JR-East Hotel Mets Shibuya offers 195 air-conditioned accommodations with complimentary slippers and a hairdryer. Flat-screen televisions come with pay-per-view films. Bathrooms include a combined bath/shower unit with a deep soaking bath and bidets.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (JPY 2,000 per night; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 1,800 for adults and JPY 1,800 for children

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels
  • Pay films

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 1800 for adults and from JPY 1800 for children
  • Covered self-parking fee: JPY 2000 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. 

We should mention

  • Children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

JR-EAST HOTEL METS
JR-EAST METS SHIBUYA
JR-EAST METS
Jr East Mets Shibuya Tokyo
JR-EAST HOTEL METS SHIBUYA Hotel
JR-EAST HOTEL METS SHIBUYA Tokyo
JR-EAST HOTEL METS SHIBUYA Hotel Tokyo

Frequently asked questions

What is the cancellation policy at JR-East Hotel Mets Shibuya?

JR-East Hotel Mets Shibuya offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at JR-East Hotel Mets Shibuya?

Yep, JR-East Hotel Mets Shibuya has a covered self car park with in/out privileges for JPY 2000 per night. Onsite parking is limited.

Are there any beaches close to JR-East Hotel Mets Shibuya?

The closest beach to JR-East Hotel Mets Shibuya is Odaiba Beach Park (7.2 km).

Are there hot tubs in the rooms at JR-East Hotel Mets Shibuya?

No, but there are deep-soaking baths in the guestrooms.

Does JR-East Hotel Mets Shibuya serve breakfast?

You bet, buffet breakfast is offered daily between 6:30 AM and 10:00 AM.

Is there a free airport shuttle available at JR-East Hotel Mets Shibuya?

No, JR-East Hotel Mets Shibuya does not offer an airport shuttle service.

What time are check-in & check-out at JR-East Hotel Mets Shibuya?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at JR-East Hotel Mets Shibuya?

No, only service animals are allowed.

JR-East Hotel Mets Shibuya Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 582 out of 1000 reviews" "
Rating 8 - Good. 335 out of 1000 reviews" "
Rating 6 - Okay. 56 out of 1000 reviews" "
Rating 4 - Poor. 18 out of 1000 reviews" "
Rating 2 - Terrible. 9 out of 1000 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Jimmy

Stayed 4 nights in Jul 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 6 nights in Jul 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Jul 2024

10/10 Excellent

Romina

Stayed 9 nights in Sep 2023

10/10 Excellent

Melinda

Stayed 11 nights in Mar 2023

8/10 Good

Bryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked a Superior Single Room for one night for me and my partner. Room was clean and well heated but it was a lot smaller than it looked in the photo. Regardless, we have no complaints as we expected it to be small being a business hotel in Tokyo but I would not recommend it for claustrophobes. Access is extremely convenient due to it being in the JR station itself.

8/10 Good

Hong

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice lication hotel. Small room but clean. Hard to communicate w/ staff though they try to communicate & address issues.
Stayed 3 nights in Dec 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2022

8/10 Good

Kenric

Stayed 2 nights in Nov 2022

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like how close this hotel is to Shibuya Station. The staff were very helpful!
Stayed 1 night in Nov 2022

10/10 Excellent

Donna G

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with access to transportation and dining options nearby.

10/10 Excellent

Suzuko

Solo traveller
Liked: Cleanliness, staff & service
The cleaning staff was super friendly and helpful. Overall of the staff was very polite and accommodating. The train station is literally right in front of the hotel and the surrounding have great food choices. I will definitely come back if I ever visit Japan again

10/10 Excellent

Virginia

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was central to everything - literally access to train station an elevator away and shopping! Minutes away from Shibuya Crossing - everything was easily accessible so was a great spot for us
Stayed 5 nights in Oct 2022

8/10 Good

Pei see

Business traveller
Liked: Cleanliness, property conditions & facilities
Convenient
Stayed 4 nights in Oct 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2022

10/10 Excellent

Yoichi

Stayed 1 night in Sep 2022

10/10 Excellent

CAROLINA

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

6/10 Okay

Peggy

Liked: Staff & service
Disliked: Cleanliness
Toilet was smelly when check in
Stayed 3 nights in Aug 2022

8/10 Good

Mutsumi

Stayed 3 nights in Jun 2022

8/10 Good

Kira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel right at the station.
Stayed 1 night in Jun 2022

10/10 Excellent

Jane, Helensville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an excellent choice for my two nights in Tokyo. I'm not familiar with the city and this hotel is right on Shibuya railway station which meant I could easily get to Narita airport. It's also perfectly placed for a day or two of shopping, dining and local sightseeing. The staff were very good and the hotel is clean and bright. The room was small, which is to be expected in a city like Tokyo, but not too small. The amenities were very good.
Stayed 2 nights in May 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property meets the Japanese business hotel standard in its service, cleanliness, facilities, and location. The smallest room has a queen sized bed with one of its side stuck on the wall between the room and the bathroom which makes the entire room a little too small for one-two person but I think it is the Japanese common way to locate the bed in a room. I did wish for a lightly bigger room, but considering the low price, I felt like it was the best deal. The door to the bathroom had the wood pattern coating like some other walls in the room and felt well coordinated. The door was chrome from inside of the bathroom which made it look so clean and robust. It was a huge plus for me. Unlike other budget business hotels, the room had the decently sized so-called "unit-bath" that you see in regular apartments in Japan. In combination with the ground level main entrance, this hotel offers a very homy and relaxing experience as if guests live in this area. On the fourth level, there was a lounge space guests can relax and do some internet work with the public free wifi they provide. There is a complimentary coffee machine from which guests can get unlimited tiny cups of brewed coffee. The trash "shelf" underneath the coffee machine had the bin especially for the leftover drinks, in case guests cannot finish the coffee so that the trash won't be ruined to make it harder for the mandatory recycling obligation in Tokyo. I see it everywhere in Japan and I like it.
Stayed 2 nights in May 2022

8/10 Good

Brandon Jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was good. That’s all.
Stayed 1 night in Apr 2022

10/10 Excellent

Estanis, Bilbao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the property is superb, right on shibuya JR subway station, next to convinience stores, restaurants, cafés and main roads.
Stayed 1 night in Apr 2022