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SHIBUYA STREAM HOTEL

4.0 star property
Luxury hotel with 24-hour front desk and restaurant

Photo gallery for SHIBUYA STREAM HOTEL

Lobby
Soundproofing, free WiFi, bed sheets, wheelchair access
Exterior
Lobby
Soundproofing, free WiFi, bed sheets, wheelchair access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking available
  • Bar
  • 24/7 front desk
  • Laundry
The current price is AU$526
includes taxes & fees
30 Apr - 1 May

Explore the area

Map
3-21-3, Shibuya, Shibuya-ku, Tokyo, Tokyo, 150-0002
  • Shibuya Crossing
    ‪8 min walk‬
  • Tokyo Midtown
    ‪4 min drive‬
  • Meiji Jingu Shrine
    ‪7 min drive‬
  • Tokyo (HND-Haneda)
    ‪42 min drive‬

Room options

View all photos for Standard Double Room, Non Smoking

Soundproofing, free WiFi, bed sheets, wheelchair access

Standard Double Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hairdryer
Separate bath and shower
  • City view
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, Non Smoking (Shower Only)

Soundproofing, free WiFi, bed sheets, wheelchair access

Standard Double Room, Non Smoking (Shower Only)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hairdryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, Non Smoking

Soundproofing, free WiFi, bed sheets, wheelchair access

Standard Twin Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hairdryer
Separate bath and shower
  • City view
  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Twin Room, Non Smoking

Soundproofing, free WiFi, bed sheets, wheelchair access

Superior Twin Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hairdryer
Separate bath and shower
  • City view
  • 36 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Corner Twin, Maxium 4 Beds, Non Smoking

Soundproofing, free WiFi, bed sheets, wheelchair access

Superior Corner Twin, Maxium 4 Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hairdryer
Separate bath and shower
  • City view
  • 43 sq m
  • Sleeps 4
  • 2 Single Beds, 1 Single Trundle Bed and 1 Single Sofa Bed

View all photos for Deluxe Corner Twin Room, Non Smoking

Soundproofing, free WiFi, bed sheets, wheelchair access

Deluxe Corner Twin Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hairdryer
Separate bath and shower
  • City view
  • 43 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Semi Double Room, Non Smoking (Shower Only)

Soundproofing, free WiFi, bed sheets, wheelchair access

Standard Semi Double Room, Non Smoking (Shower Only)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hairdryer
  • City view
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Corner Twin Room, Maximum 4 Beds, City View, Non Smoking

Soundproofing, free WiFi, bed sheets, wheelchair access

Deluxe Corner Twin Room, Maximum 4 Beds, City View, Non Smoking

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hairdryer
Separate bath and shower
  • City view
  • 47 sq m
  • Sleeps 4
  • 2 Single Beds, 1 Single Trundle Bed and 1 Single Sofa Bed

View all photos for Deluxe Stream Double Room, 1 King Bed, Non Smoking, City View

Soundproofing, free WiFi, bed sheets, wheelchair access

Deluxe Stream Double Room, 1 King Bed, Non Smoking, City View

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Hairdryer
Separate bath and shower
  • City view
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

Soundproofing, free WiFi, bed sheets, wheelchair access

Standard Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Accessible Twin Room

Soundproofing, free WiFi, bed sheets, wheelchair access

Accessible Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Semi Double Room (shower Booth Only)

Soundproofing, free WiFi, bed sheets, wheelchair access

Standard Semi Double Room (shower Booth Only)

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room with Bathtub

Soundproofing, free WiFi, bed sheets, wheelchair access

Standard Double Room with Bathtub

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room (shower booth only)

Soundproofing, free WiFi, bed sheets, wheelchair access

Standard Double Room (shower booth only)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room

Soundproofing, free WiFi, bed sheets, wheelchair access

Superior Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Corner Twin Room

Soundproofing, free WiFi, bed sheets, wheelchair access

Superior Corner Twin Room

  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Stream Double Room

Soundproofing, free WiFi, bed sheets, wheelchair access

Deluxe Stream Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Corner Twin Room (up To 4 People)

Soundproofing, free WiFi, bed sheets, wheelchair access

Deluxe Corner Twin Room (up To 4 People)

  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Corner Twin Room

Soundproofing, free WiFi, bed sheets, wheelchair access

Deluxe Corner Twin Room

  • Sleeps 2
  • 2 Single Beds

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About the area

Tokyo

A luxury stay in Tokyo awaits you at SHIBUYA STREAM HOTEL. You'll be 0.7 km (0.4 mi) from Shibuya Crossing and 2.5 km (1.6 mi) from Meiji Jingu Shrine. Highlights at this hotel include a restaurant and in-room free WiFi. .For a drink, you can stop by the hotel's own lounge bar. Added amenities include free Wi-Fi in public areas, laundry facilities and a microwave in a common area. Buffet breakfast is available daily between 7 AM and 9:30 AM. There's also the convenience of self parking. .With a stay at this 4-property class Shibuya hotel, you'll be 3 km (1.8 mi) from Tokyo Midtown and 3 km (1.9 mi) from National Stadium.

What's nearby

  • Shibuya Crossing - 8 min walk - 0.7 km
  • National Stadium - 4 min drive - 3.6 km
  • Tokyo Midtown - 4 min drive - 3.5 km
  • Tokyo Tower - 5 min drive - 4.4 km
  • Meiji Jingu Shrine - 7 min drive - 4.0 km

Getting around

  • Shibuya Station - 1 min walk
  • Shinsen Station - 14 min walk
  • Tokyo (HND-Haneda) - 42 min drive

Restaurants

  • ‪伊蔵八味噌らーめん - ‬2 min walk
  • ‪土鍋炊ごはん なかよし 渋谷ストリーム店 - ‬2 min walk
  • ‪酢重 Indigo - ‬2 min walk
  • ‪THE GREAT BURGER STAND - ‬2 min walk
  • ‪名代富士そば 渋谷東口店 - ‬2 min walk

About this property

SHIBUYA STREAM HOTEL

Luxury hotel with 24-hour front desk and restaurant
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The luxury SHIBUYA STREAM HOTEL also features a vending machine, laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Tokyo hotel.

  • 177 guestrooms or units
  • 35 levels
  • Built in 2018
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front desk safe
  • Lift
  • Smoking in designated areas
  • Microwave in a common area
  • Water dispenser
  • Bar or lounge
  • Dining venue
SHIBUYA STREAM HOTEL offers 177 air-conditioned accommodations with complimentary slippers and a hairdryer. Flat-screen televisions come with pay-per-view films.

Bathrooms include a shower and complimentary toiletries. This Tokyo hotel provides complimentary wired and wireless Internet access. Housekeeping is provided on a weekly basis.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, Japanese

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Shibuya Excel Hotel Tokyu

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  • Restaurant
  • Air conditioning
  • Breakfast available
4.6 out of 5, Wonderful, 1,561 reviews
The price is AU$438
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 2,800 per night)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7 AM to 9:30 AM for a fee: JPY 3,500 per person
  • A bar/lounge
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels
  • Pay films

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Some room names indicate varying check-in and check-out times, which override standard check-in and check-out hours.
The onsite parking garage operates between 6:50 AM and midnight daily, with last entrance at 11:30 PM. Entering or exiting is not available at all other times.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3500 per person
  • Self-parking fee: JPY 2800 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash. Cashless payment methods are available for all transactions.

We should mention

  • Children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

STREAM EXCEL HOTEL TOKYU
SHIBUYA STREAM EXCEL TOKYU
STREAM EXCEL TOKYU
Shibuya Stream Excel Hotel Tokyu Tokyo
SHIBUYA STREAM HOTEL Hotel
SHIBUYA STREAM HOTEL Tokyo
SHIBUYA STREAM HOTEL Hotel Tokyo
Shibuya Stream Excel Hotel Tokyu

Frequently asked questions

What is the cancellation policy at SHIBUYA STREAM HOTEL?

SHIBUYA STREAM HOTEL offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at SHIBUYA STREAM HOTEL?

As of 24 Apr 2025, prices found for a 1-night stay for 2 adults at SHIBUYA STREAM HOTEL on 30 Apr 2025 start from AU$525.55, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at SHIBUYA STREAM HOTEL?

Yep, SHIBUYA STREAM HOTEL has a self car park for JPY 2800 per night. Onsite parking is limited.

Are there any beaches close to SHIBUYA STREAM HOTEL?

The closest beach to SHIBUYA STREAM HOTEL is Odaiba Beach Park (7.3 km).

Does SHIBUYA STREAM HOTEL serve breakfast?

Yeah, visitors are hooked on the buffet brekkie here! Served daily between 7 AM and 9:30 AM, this is the perfect spot to fuel up for a day full of adventure.

Is there a free airport shuttle available at SHIBUYA STREAM HOTEL?

No, SHIBUYA STREAM HOTEL does not offer an airport shuttle service.

Is there a bar or restaurant at SHIBUYA STREAM HOTEL?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at SHIBUYA STREAM HOTEL?

Check-in begins at 2:00 PM. Check-out time is 11 AM.

Are pets allowed at SHIBUYA STREAM HOTEL?

No, only service animals are allowed.

SHIBUYA STREAM HOTEL Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 736 out of 997 reviews
Rating 8 - Good. 184 out of 997 reviews
Rating 6 - Okay. 48 out of 997 reviews
Rating 4 - Poor. 12 out of 997 reviews
Rating 2 - Terrible. 17 out of 997 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Aneil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay at the Shibuya Stream Hotel! Newer property, friendly staff, great bed and the AC worked exceptionally well. The hotel is conveniently located next to New South Gate, which grants easy access to the Narita Express and the Yamanote line. There are tons of restaurants on floors 1-3 of the building. Shibuya Scramble Square is right next to the building and Shibuya Crossing is just a few minutes away on foot. Would stay there again!
Stayed 3 nights in Jan 2025

10/10 Excellent

Catherine

Stayed 3 nights in Jan 2025

6/10 Okay

Wai Man

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Dec 2024

10/10 Excellent

Matt

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large rooms for Japan , buffet breakfast amazing and very close to Shibuya JR
Stayed 5 nights in Jan 2025

10/10 Excellent

Mailee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My boyfriend and I stayed here over the weekend, and we absolutely loved it. The staff is incredible, the view of Shibuya Crossing from our room was beautiful, and the room itself was amazing!! I highly highly recommend staying here. I will be back!!!
Stayed 2 nights in Jan 2025

10/10 Excellent

Penny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Jessica

Stayed 3 nights in Nov 2024

10/10 Excellent

Ben

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just wrapped up five nights at Shibuya Stream and could not have been happier with our experience there. Everyone at the hotel was friendly and helpful, our room was spacious and peaceful, and the location was perfect with direct access to so many parts of Tokyo. (My daughter also loved the amenities in the lobby!)
Stayed 5 nights in Dec 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely 3 days in the hotel. Easy access from Shibuya station which makes it easy to travel to other parts of the city if you wish. The hotel itself was equipped with great amenities and location meant many great dining and shopping options within a short walk. Perfect spot for out few days in Shibuya
Stayed 3 nights in Dec 2024

10/10 Excellent

Fanny

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location in Shibuya and close to many excellent dining options! Also close to Shibuya station which made public transportation very convenient! Hotel room was very clean. Bathroom design could use some updating but overall our stay was very comfortable.
Stayed 3 nights in Nov 2024

10/10 Excellent

ZORA

Travelled with group
Liked: Property conditions & facilities
It will be better if there are more wash machines.
Stayed 5 nights in Dec 2024

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Location

Perfectly positioned at Shibuya Station with everything you need nearby. The hotel was clean, it was modern with a great view of Tokyo tower of that’s the room you’re given.
Stayed 2 nights in Nov 2024

10/10 Excellent

Nozomi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Hotel, Great Location

My husband and I spent the end of December/beginning of January here at Shibuya Stream. We made reservations with breakfast included. The staff was amazing! Everyone speaks several different languages. The breakfast buffet was so delicious and plentiful. They even had vegetarian choices. The room was clean and super quiet. I definitely recommend this hotel.
Stayed 3 nights in Dec 2024

6/10 Okay

Emdad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
average hotel, rooms are small but very much clean place
Stayed 7 nights in Dec 2024

6/10 Okay

David

Travelled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Great area for shopping, food, transportation. Hotel itself is a bit bland. Beds/pillows are not up to par for the cost, the breakfast buffet is mediocre and the fitness room is a joke. There are two mats and one exercise bike. No weights.
Stayed 5 nights in Dec 2024

10/10 Excellent

Peter, Sydney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolute knockout of a property..funky feel and decor,great staff and service attitude ..and smack in the middle of a bustling,exciting neighbourhood..!
Stayed 4 nights in Dec 2024

10/10 Excellent

manpreet, Chicago

Stayed 2 nights in Nov 2024

10/10 Excellent

Lee

Stayed 4 nights in Dec 2024

10/10 Excellent

LUIS, San Diego

Stayed 11 nights in Nov 2024

10/10 Excellent

Nicole

Stayed 10 nights in Dec 2024

10/10 Excellent

Emanuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Megan

Stayed 1 night in Nov 2024

4/10 Poor

Arthur

Stayed 3 nights in Nov 2024

10/10 Excellent

Angela

Stayed 2 nights in Nov 2024

10/10 Excellent

Payam

Stayed 2 nights in Nov 2024