Tokyu Stay Shibuya

3.0 star property
Hotel with a rooftop terrace, near Shibuya Crossing
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Tokyu Stay Shibuya

Terrace/patio
Reception
Interior
Point of interest
Residential Family Room (3-4 persons), Non Smoking

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Kitchen
  • Free WiFi
The price is AU$323
includes taxes & fees
5 Jan - 6 Jan 2025

Explore the area

Map
Shinsencho 8-14 Shibuya-ku, Tokyo, Tokyo-to, 150-0045
  • Love Hotel Hill
    7 min walk
  • うさぎ
    1 min walk
  • Shinsen Station
    3 min walk
  • Tokyo (HND-Haneda)
    49 min drive

Room options

Residential Family Room (Bunk Beds,5-6 persons), Non Smoking

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Renovated in 2023
Sofa bed - single
Blackout curtains
  • 47 sq m
  • Sleeps 10
  • 2 Large Single Bunk Beds and 2 Single Sofa Beds

Residential Family Room (Bunk Beds,2-4 persons), Non Smoking

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Renovated in 2023
Blackout curtains
Bathrobes
  • 47 sq m
  • Sleeps 8
  • 2 Large Single Bunk Beds

Superior Double Room (1 person), Non Smoking

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Renovated in 2023
Blackout curtains
Bathrobes
  • 24 sq m
  • Sleeps 1
  • 1 Queen Bed

Superior Double Room (2 persons), Non Smoking

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Renovated in 2023
Blackout curtains
Bathrobes
  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed

Residential Family Room (2 persons), Non Smoking

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Renovated in 2023
Blackout curtains
Bathrobes
  • 40 sq m
  • Sleeps 4
  • 2 Single Beds

Standard Double Room (2 persons), Non Smoking

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Renovated in 2023
Blackout curtains
Bathrobes
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

Deluxe Twin Room (1 person), Non Smoking

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Renovated in 2023
Blackout curtains
Bathrobes
  • 30 sq m
  • Sleeps 1
  • 2 Single Beds

Superior Twin Room (1person), Non Smoking

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Renovated in 2023
Blackout curtains
Bathrobes
  • 23 sq m
  • Sleeps 1
  • 2 Single Beds

Deluxe Twin Room (2 persons), Non Smoking

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Renovated in 2023
Blackout curtains
Bathrobes
  • 30 sq m
  • Sleeps 4
  • 2 Single Beds

Superior Twin Room (2 persons), Non Smoking

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Renovated in 2023
Blackout curtains
Bathrobes
  • 23 sq m
  • Sleeps 4
  • 2 Single Beds

Standard Double Room (1 Person), Non Smoking

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Renovated in 2023
Blackout curtains
Bathrobes
  • 20 sq m
  • Sleeps 1
  • 1 Queen Bed

Residential Family Room (3-4 persons), Non Smoking

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Renovated in 2023
Blackout curtains
Bathrobes
  • 40 sq m
  • Sleeps 6
  • 2 Single Beds and 2 Single Sofa Beds

Residential Family Room (Bunk Beds,1 person), Non Smoking

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Renovated in 2023
Blackout curtains
Bathrobes
  • 47 sq m
  • Sleeps 1
  • 2 Large Single Bunk Beds

Residential Family Room (1 person), Non Smoking

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Renovated in 2023
Blackout curtains
Bathrobes
  • 40 sq m
  • Sleeps 1
  • 2 Single Beds

Deluxe Twin Room (3 persons), Non Smoking

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Renovated in 2023
Blackout curtains
Bathrobes
  • 30 sq m
  • Sleeps 5
  • 2 Single Beds and 1 Single Sofa Bed

Superior Twin Room Non Smoking

  • Sleeps 2
  • 2 Single Beds

Deluxe Twin Room Non Smoking

  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

Residential Family Room Non smoking(bunk bed up to 6 people)

  • Sleeps 6
  • 2 Single Sofa Beds and 2 Single Bunk Beds

Standard Double Room Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Superior Double Room Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Residential Family Room Non Smoking

  • Sleeps 4
  • 2 Single Beds and 2 Single Sofa Beds

Similar properties

About the area

Tokyo

At Tokyu Stay Shibuya you'll be 0.9 km (0.6 mi) from Shibuya Crossing and 3.6 km (2.2 mi) from Mori Art Museum. Highlights at this hotel include a rooftop terrace, and in-room kitchenettes and washers/dryers. .This hotel offers free WiFi in public areas, a 24-hour front desk and a computer station. Plus you'll find dry cleaning/laundry services, multilingual staff and luggage storage. To-go breakfast is available daily between 7 AM and 10:00 AM. .Sights within a 10-minute drive of this 3-property class Shibuya hotel include Tokyo Tower and Shinjuku Gyoen National Garden.

What's nearby

  • Shibuya Crossing - 11 min walk
  • Yoyogi Park - 17 min walk
  • Tokyo Tower - 5 min drive
  • Shinjuku Gyoen National Garden - 5 min drive
  • Meiji Jingu Shrine - 7 min drive

Getting around

  • Shinsen Station - 3 min walk
  • Shibuya Station - 8 min walk
  • Tokyo (NRT-Narita Intl.) - 82 min drive

Restaurants

  • ‪うさぎ - ‬1 min walk
  • ‪ターンテーブル - ‬1 min walk
  • ‪JOURNAL STANDARD relume - ‬1 min walk
  • ‪カリカリスパイス - ‬1 min walk
  • ‪スパイスガーデン 渋谷店 - ‬1 min walk

About this property

Tokyu Stay Shibuya

Hotel with a rooftop terrace, near Shibuya Crossing
As a guest of Tokyu Stay Shibuya, you'll find a rooftop terrace, a vending machine, and multilingual staff. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Tokyu Stay Shibuya also features dry cleaning/laundry services, a front desk safe, and a lift. A complete renovation of Tokyu Stay Shibuya was completed in August 2023.

Smoking is allowed in designated areas at this 3-star Tokyo hotel.

  • 1 building
  • 126 guestrooms or units
  • 10 levels
  • Built in 1999
  • Terrace on the roof
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Computer for guest use
  • Lift
  • Smoking in designated areas
Tokyu Stay Shibuya offers 126 accommodations with washers/dryers and a safe. Accommodation at this 3-star hotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit with a deep soaking bath, dressing gowns, slippers and bidets.

Guests can surf the web using complimentary wired and wireless Internet access. LCD televisions are featured in guestrooms. Additionally, rooms include a hairdryer and free toiletries. Housekeeping is offered on request and an iron/ironing board can be requested.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Daily breakfast to-go available 7 AM to 10:00 AM for a fee: JPY 1,320 per person

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

Food and drink

  • Cookware, dishware, and utensils
  • Hob
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Housekeeping service is provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 5 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately JPY 1320 per person
  • Cleaning/housekeeping/linen fee: JPY 1500

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash. Cashless payment methods are available for all transactions.

We should mention

  • One child aged 5 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Shibuya Stay
Shibuya Tokyu Stay
Tokyu Shibuya
Tokyu Stay
Tokyu Stay Hotel
Tokyu Stay Hotel Shibuya
Tokyu Stay Shibuya
Tokyu Stay Shibuya Tokyo
Tokyu Stay Shibuya Hotel Tokyo
Tokyu Stay Shibuya Hotel
Tokyu Stay Shibuya Hotel

Frequently asked questions

What is the cancellation policy at Tokyu Stay Shibuya?

Tokyu Stay Shibuya offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Tokyu Stay Shibuya?

As of 24 Dec 2024, prices found for a 1-night stay for 2 adults at Tokyu Stay Shibuya on 5 Jan 2025 start from AU$323.02, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Tokyu Stay Shibuya?

The closest beach to Tokyu Stay Shibuya is Odaiba Beach Park (8.1 km).

Are there hot tubs in the rooms at Tokyu Stay Shibuya?

No, but there are deep-soaking baths in the guestrooms.

Does Tokyu Stay Shibuya serve breakfast?

Sure does, to-go breakfast is offered daily between 7 AM and 10:00 AM.

Is there a free airport shuttle available at Tokyu Stay Shibuya?

No, Tokyu Stay Shibuya does not offer an airport shuttle service.

What time are check-in & check-out at Tokyu Stay Shibuya?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Tokyu Stay Shibuya?

No, only service animals are allowed.

Tokyu Stay Shibuya Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 527 out of 1000 reviews" "
Rating 8 - Good. 362 out of 1000 reviews" "
Rating 6 - Okay. 84 out of 1000 reviews" "
Rating 4 - Poor. 18 out of 1000 reviews" "
Rating 2 - Terrible. 9 out of 1000 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Neil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room also had washer/dryer facilities and kitchenette which we used both of during our 3 night stay following a week long tour. It’s a short walk away from the busy streets of Shibuya station but convenient enough for restaurants and shopping. Very happy with our stay.
Stayed 3 nights in Nov 2024

10/10 Excellent

Reissa

Stayed 2 nights in Nov 2024

10/10 Excellent

Gillian

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay. Good price and good amenities. Staff was super accommodating and friendly.
Stayed 3 nights in Sep 2024

10/10 Excellent

Esther, Honolulu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and clean lodging. Plenty of restaurants and bars to explore. Hotel management was very helpful. Highly reccomend!
Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay here with our 3 kids. Just a note that kids over 6 are counted as an adult and kids are “free” so this was helpful for our family of 5 as many hotels in Japan only Allow Maximum of 4. Amazing area, tons of great walkable dining, 12 minute walk to Shibuya crossing and safe! Albeit everywhere in Japan is safe. Rooms were so clean and comfortable. The hot plate was helpful to cook but they also had two markers downstairs for easy grab meals. Staff was super friendly and helpful.
Stayed 8 nights in Aug 2024

10/10 Excellent

Theresia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff is Amazing. They are very friendly and helpful. Great location. Nice amenities. Will be back for sure if there are opportunities.
Stayed 1 night in Sep 2024

10/10 Excellent

Teresa, Bella Vista

Stayed 2 nights in Aug 2024

8/10 Good

Cristy

Travelled with family and small children
The room we stayed at was very clean, had table and chairs, spacious enough to fit all 4 luggages, washer/dryer in the room was great. Location is away from all the crowd and there’s nearby stores/market/restaurants. Will recommend this for groups and Shibuya is very nice compare to Shinjuku and Harajuku.
Stayed 4 nights in Sep 2024

10/10 Excellent

Mahyar

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was great. I would stay here again.
Stayed 4 nights in Sep 2024

10/10 Excellent

Phuong-Linh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet enough and walkable to Shibuya Scramble
Stayed 5 nights in Sep 2024

10/10 Excellent

Marites

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
First things first…make sure that you give the correct address of this hotel to the taxi driver. There is another Tokyu Stay Shibuya in the area. The main reason on why I booked this hotel was due to its proximity to the duo MUSIC EXCHANGE concert venue. It is about a 6 minute walk to the venue. Aside from this, the hotel is very conveniently located near the center if want to walk around to look for places to eat and shop. It is near a neighborhood area, which seems safe. There are many people walking too. It is clean and is a par to the US chain hotels that I am used to ($150/night type). I was very pleased with the washer/dryer inside the room, including the detergent. It is good for small loads. As for the train station, it is about a 10-minute walk. This is good when the sun is still not up, but when summer is in full bloom, you will be sweaty and tired when you reach the hotel or the train station. You can take a taxi to/from the hotel. It costed us about 1,100yen or USD8. Not bad. Overall…I will book to this hotel should I visit Shibuya again in the future.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2024

10/10 Excellent

Maritza

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the space and amenities that other hotels could not offer for the price! Will definitely consider staying again or recommending to others.
Stayed 7 nights in Aug 2024

10/10 Excellent

XUN

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel and I’m glad it have washing machine in the room which was really conveniently
Stayed 1 night in Aug 2024

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After arriving straight from the airport we were greeted by the two ladies in reception as if we were celebrities! It was such a lovely welcome to Tokyo. Room smallish as with most places in Tokyo but very well designed, very clean and modern and perfectly acceptable for two parents and teenager for 6 nights. When booking, my main concern had been the walking distance to the main parts of Shibuya, but I needn’t have worried. It was 10 to 15 minutes walk to the scramble crossing depending on your pace, some of it uphill, but it was a very nice walk initially along a characterful narrow winding street with many restaurants along it and then into a shopping mall attached to Shibuya station. We did that walk many times in our 6 day stay and it was never a problem and always an interesting stroll. The area around the hotel was very quiet and peaceful with a handy convenience store literally across the street. I would recommend this hotel to anybody. Also, look out for ‘A Happy Pancake’ near the back entrance to the mall. It’s on the third floor and hard to find but well worth it. Amazing Japanese fluffy pancakes !
Stayed 6 nights in Aug 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable room in more quiet area
Returned to this hotel for stay in the shibuya area. Hotel looks fairly unassuming in what appears to be a residential area but that was part if the charm. Rooms are on the smaller side but layout for some of the rooms are very well thought out. The washer/dryer in unit is a definite plus. Staff is very friendly. Would return.
Stayed 3 nights in Aug 2024

10/10 Excellent

Hung Chun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Janine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

10/10 Excellent

Verified traveller

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Compact and Complete hotel near Shibuya
This Hotel is compact yet very complete. It has everything you need for a comfortable stay. It has a small electric stove and pot for cooking. It has a decent size fridge with freezer. It has a microwave, chopping board, knife, cutleries and more. The size of the room is decent for Tokyo standard. The lobby even offer free coffee. The best part is, it's only 10 minutes walk away from the main Shibuya centre. I'd definitely recommend this place if you were to stay in Tokyo!
Stayed 7 nights in Aug 2024

10/10 Excellent

Michael

Amazing staff, clean and amazing location
Stayed 6 nights in Aug 2024

10/10 Excellent

Robert

Stayed 8 nights in Jul 2024

8/10 Good

Myly Madeline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to Shibuya station making it easy to get around Tokyo. Have a washer/dryer in the room was extremely convenient as well
Stayed 7 nights in Aug 2024

10/10 Excellent

ANXIN

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is a very cost-effective option
Stayed 3 nights in Aug 2024

8/10 Good

Grace Pei Lin

Travelled with group
Liked: Cleanliness, staff & service, amenities
Front desk staff was nice and lobby lounge was well kept. However, room was very stuffy and had a loud AC. Not the most comfortable for a long trip, but will do for a short stay.
Stayed 4 nights in Aug 2024