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Tokyu Stay Shibuya

3.0 star property
Hotel with a rooftop terrace, near Shibuya Crossing
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Tokyu Stay Shibuya

Terrace/patio
Property entrance
In-room safe, desk, blackout curtains, iron/ironing board
Daily to-go breakfast (JPY 1320 per person)
Room amenity

Reviews

8.8 out of 10

Excellent

Guests liked:

Clean rooms, friendly staff, spacious rooms

Popular amenities

  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Explore the area

Map
Shinsencho 8-14 Shibuya-ku, Tokyo, Tokyo-to, 150-0045
  • Love Hotel Hill
    7 min walk
  • Cerulean Tower
    7 min walk
  • Shibuya Crossing
    11 min walk
  • Tokyo (HND-Haneda)
    49 min drive

Room options

View all photos for Residential Family Room (Bunk Beds,5-6 persons), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Residential Family Room (Bunk Beds,5-6 persons), Non Smoking

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Renovated in 2023
Sofa bed - single
Blackout curtains
  • 47 sq m
  • Sleeps 10
  • 2 Large Single Bunk Beds and 2 Single Sofa Beds

View all photos for Residential Family Room (Bunk Beds,2-4 persons), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Residential Family Room (Bunk Beds,2-4 persons), Non Smoking

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Renovated in 2023
Blackout curtains
Bathrobes
  • 47 sq m
  • Sleeps 8
  • 2 Large Single Bunk Beds

View all photos for Superior Double Room (1 person), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Superior Double Room (1 person), Non Smoking

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Renovated in 2023
Blackout curtains
Bathrobes
  • 24 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Superior Double Room (2 persons), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Superior Double Room (2 persons), Non Smoking

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Renovated in 2023
Blackout curtains
Bathrobes
  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Residential Family Room (2 persons), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Residential Family Room (2 persons), Non Smoking

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Renovated in 2023
Blackout curtains
Bathrobes
  • 40 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Standard Double Room (2 persons), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Double Room (2 persons), Non Smoking

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Renovated in 2023
Blackout curtains
Bathrobes
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Twin Room (1 person), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Twin Room (1 person), Non Smoking

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Renovated in 2023
Blackout curtains
Bathrobes
  • 30 sq m
  • Sleeps 1
  • 2 Single Beds

View all photos for Superior Twin Room (1person), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Superior Twin Room (1person), Non Smoking

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Renovated in 2023
Blackout curtains
Bathrobes
  • 23 sq m
  • Sleeps 1
  • 2 Single Beds

View all photos for Deluxe Twin Room (2 persons), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Twin Room (2 persons), Non Smoking

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Renovated in 2023
Blackout curtains
Bathrobes
  • 30 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Twin Room (2 persons), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Superior Twin Room (2 persons), Non Smoking

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Renovated in 2023
Blackout curtains
Bathrobes
  • 23 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Standard Double Room (1 Person), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Double Room (1 Person), Non Smoking

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Renovated in 2023
Blackout curtains
Bathrobes
  • 20 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Residential Family Room (3-4 persons), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Residential Family Room (3-4 persons), Non Smoking

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Renovated in 2023
Blackout curtains
Bathrobes
  • 40 sq m
  • Sleeps 6
  • 2 Single Beds and 2 Single Sofa Beds

View all photos for Residential Family Room (Bunk Beds,1 person), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Residential Family Room (Bunk Beds,1 person), Non Smoking

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Renovated in 2023
Blackout curtains
Bathrobes
  • 47 sq m
  • Sleeps 1
  • 2 Large Single Bunk Beds

View all photos for Residential Family Room (1 person), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Residential Family Room (1 person), Non Smoking

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Renovated in 2023
Blackout curtains
Bathrobes
  • 40 sq m
  • Sleeps 1
  • 2 Single Beds

View all photos for Deluxe Twin Room (3 persons), Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Twin Room (3 persons), Non Smoking

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Renovated in 2023
Blackout curtains
Bathrobes
  • 30 sq m
  • Sleeps 5
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Superior Twin Room Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Superior Twin Room Non Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Twin Room Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Twin Room Non Smoking

  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Residential Family Room Non smoking（bunk bed up to 6 people）

In-room safe, desk, blackout curtains, iron/ironing board

Residential Family Room Non smoking（bunk bed up to 6 people）

  • Sleeps 6
  • 2 Single Sofa Beds and 2 Single Bunk Beds

View all photos for Standard Double Room Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Double Room Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Superior Double Room Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Residential Family Room Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Residential Family Room Non Smoking

  • Sleeps 4
  • 2 Single Beds and 2 Single Sofa Beds

Similar properties

Reception hall
Tokyu Stay Shibuya Shin-minamiguchi
Free WiFi
Air conditioning
Laundry
24/7 front desk
4.3 out of 5, Excellent, (1004)
The price is AU$342
for 1 night
includes taxes & fees
19 Nov - 20 Nov
Tokyu Stay Shibuya Shin-minamiguchi

About the area

Tokyo

At Tokyu Stay Shibuya you'll be 0.9 km (0.6 mi) from Shibuya Crossing and 3.6 km (2.2 mi) from Mori Art Museum. Highlights at this hotel include a rooftop terrace, and in-room kitchenettes and washers/dryers. .This hotel offers free WiFi in public areas, a 24-hour front desk and a computer station. Plus you'll find dry cleaning/laundry services, multilingual staff and luggage storage. To-go breakfast is available daily between 7 AM and 10:00 AM. .Sights within a 10-minute drive of this 3-property class Shibuya hotel include Tokyo Tower and Shinjuku Gyoen National Garden.

What's nearby

  • Shibuya Crossing - 11 min walk
  • Yoyogi Park - 17 min walk
  • Tokyo Tower - 5 min drive
  • Shinjuku Gyoen National Garden - 5 min drive
  • Meiji Jingu Shrine - 7 min drive

Getting around

  • Shinsen Station - 3 min walk
  • Shibuya Station - 8 min walk
  • Tokyo (NRT-Narita Intl.) - 82 min drive

Restaurants

  • ‪うさぎ - ‬1 min walk
  • ‪ターンテーブル - ‬1 min walk
  • ‪JOURNAL STANDARD relume - ‬1 min walk
  • ‪カリカリスパイス - ‬1 min walk
  • ‪スパイスガーデン 渋谷店 - ‬1 min walk

About this property

Tokyu Stay Shibuya

Hotel with a rooftop terrace, near Shibuya Crossing
As a guest of Tokyu Stay Shibuya, you'll find a rooftop terrace, a vending machine, and multilingual staff. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Tokyu Stay Shibuya also features dry cleaning/laundry services, a front desk safe, and a lift. A complete renovation of Tokyu Stay Shibuya was completed in August 2023.

Smoking is allowed in designated areas at this 3-star Tokyo hotel.

  • 1 building
  • 126 guestrooms or units
  • 10 levels
  • Built in 1999
  • Terrace on the roof
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Computer for guest use
  • Lift
  • Smoking in designated areas
Tokyu Stay Shibuya offers 126 accommodations with washers/dryers and a safe. Accommodation at this 3-star hotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit with a deep soaking bath, dressing gowns, slippers and bidets.

Guests can surf the web using complimentary wired and wireless Internet access. LCD televisions are featured in guestrooms. Additionally, rooms include a hairdryer and free toiletries. Housekeeping is offered on request and an iron/ironing board can be requested.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Daily breakfast to-go available 7 AM to 10:00 AM for a fee: JPY 1,320 per person

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 10 floors
  • Built in 1999
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

Food and drink

  • Cookware, dishware, and utensils
  • Hob
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Housekeeping service is provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 5 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately JPY 1320 per person
  • Cleaning/housekeeping/linen fee: JPY 1500

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash. Cashless payment methods are available for all transactions.

We should mention

  • One child aged 5 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Shibuya Stay
Shibuya Tokyu Stay
Tokyu Shibuya
Tokyu Stay
Tokyu Stay Hotel
Tokyu Stay Hotel Shibuya
Tokyu Stay Shibuya
Tokyu Stay Shibuya Tokyo
Tokyu Stay Shibuya Hotel Tokyo
Tokyu Stay Shibuya Hotel
Tokyu Stay Shibuya Hotel

Frequently asked questions

What is the cancellation policy at Tokyu Stay Shibuya?

Tokyu Stay Shibuya offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Tokyu Stay Shibuya?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at Tokyu Stay Shibuya on 17 Nov 2024 start from AU$393.09, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Tokyu Stay Shibuya?

The closest beach to Tokyu Stay Shibuya is Odaiba Beach Park (8.1 km).

Are there hot tubs in the rooms at Tokyu Stay Shibuya?

No, but there are deep-soaking baths in the guestrooms.

Does Tokyu Stay Shibuya serve breakfast?

Sure does, to-go breakfast is offered daily between 7 AM and 10:00 AM.

Is there a free airport shuttle available at Tokyu Stay Shibuya?

No, Tokyu Stay Shibuya does not offer an airport shuttle service.

What time are check-in & check-out at Tokyu Stay Shibuya?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Tokyu Stay Shibuya?

No, only service animals are allowed.

Tokyu Stay Shibuya Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 520 out of 1001 reviews" "
Rating 8 - Good. 372 out of 1001 reviews" "
Rating 6 - Okay. 83 out of 1001 reviews" "
Rating 4 - Poor. 18 out of 1001 reviews" "
Rating 2 - Terrible. 8 out of 1001 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Chi-hong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed the stayed! Lovely helpful and friendly staff. Room was a bit small for 3 ppl but I guess that’s expected in centre of Tokyo. Kitchen had everything we need and Scramble crossing is only a 12min walk from the hotel. Allowed us to leave luggage after checkout whilst we venture out for the last day.
Stayed 3 nights in Aug 2024

10/10 Excellent

Masatsugu

Business traveller
Liked: Cleanliness, property conditions & facilities
Spacious for japan
Stayed 11 nights in Jul 2024

10/10 Excellent

Cuong

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and helpful staff !
Stayed 5 nights in Jul 2024

10/10 Excellent

jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2024

10/10 Excellent

Diego

Stayed 3 nights in Jul 2024

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Gladys

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close proximity to Shibuya station (approximately 6 min walk), restaurants, and convenance stores. About a 15-20 min walk to shopping centers.
Stayed 4 nights in Jul 2024

10/10 Excellent

Kenneth, Oceanside

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

8/10 Good

Ka Kui

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to metro
Stayed 6 nights in Jul 2024

8/10 Good

Qinghua

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the room is nice with a small kitchen and laundry machines. there is a grocery store just across the street. Convenient and nice to cook my own meal during travel. There is a street with small restaurants very close by. And lots of shopping malls are in walking distance. but it is a little bit far from the train station, ok if you walk without heavy luggage.
Stayed 2 nights in Jul 2024

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our spacious studio like apt room. Was a great space to enjoy Tokyo from, conveniently located so we could walk toany dining and grocery options.
Stayed 6 nights in Jul 2024

8/10 Good

Kusum

Stayed 1 night in Jul 2024

10/10 Excellent

SHARMAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and lovely neighborhood within easy walking distance of Shibuya scramble. So nice having laundry in room. Would stay here again!
Stayed 4 nights in Jul 2024

10/10 Excellent

Abigail

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here. The location is super close to the heart of Shibuya while still being a bit tucked away from the crowds. The hotel had great amenities and were always quick to accommodate anything needed. The staff spoke great English. I’d definitely recommend this hotel to anyone visiting Tokyo and I hope to be back soon.
Stayed 4 nights in Jul 2024

10/10 Excellent

omari

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic
Stayed 9 nights in Jun 2024

10/10 Excellent

April

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the staff and the hotel!!!!
Stayed 3 nights in Jun 2024

10/10 Excellent

Devang

Stayed 4 nights in Jul 2024

8/10 Good

Damian

Travelled with partner
Liked: Cleanliness, staff & service
We have a problem with our microwave in our room was not working as the power was cutting off so we couldn’t heat up our breakfast.
Stayed 3 nights in Jun 2024

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was perfect- perfect staff, perfect location , perfect amenities!! We loved it
Stayed 2 nights in Jun 2024

10/10 Excellent

Robin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very clean with modern decor. Our particular room was very spacious and had a washer and dryer that we found useful.
Stayed 4 nights in Jul 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cuisinette et laveuse/sécheuse sont un gros plus pour l’hôtel. Petite épicerie juste à côté.
Stayed 4 nights in Jun 2024

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet spot close by but away from the crowds
Tokyu Stay Shibuya was a great choice for us. A little quieter being just outside the hustle of Shibuya, but easily accessible and in a great location. Lots of wonderful eateries nearby but still only a ten minute walk to Shibuya central. The washing machine in the room was particularly convenient. The hotel was modern, spotlessly clean and the staff were wonderful.
Stayed 6 nights in Jun 2024

8/10 Good

Hiroko, Rockville

Stayed 1 night in Jun 2024

8/10 Good

SUN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the washing machine in the room. Very convenient for me to do my laundry.
Stayed 5 nights in Jun 2024

8/10 Good

Amarjyot Singh, London

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were very well sized considering we ate only a 10 min walk to shibuya scramble. They had their own washing machines. One big negative to me was the breakfast. Please DONT waste your money on it. They basically provide a basket of frozen lobster bisque and frozen croque monsieur which we have to defrost and microwave in our own room. Very pathetic.
Stayed 4 nights in Jun 2024