Tokyu Stay Shibuya

3.0 star property
Hotel with a rooftop terrace, near Shibuya Crossing
your current months are September, 2024 and October, 2024.
September 2024
October 2024

Photo gallery for Tokyu Stay Shibuya

Terrace/patio
Exterior
Residential Family Room (3-4 persons), Non Smoking
Daily to-go breakfast (JPY 1320 per person)
Room amenity

Reviews

8.8 out of 10

Excellent

Popular amenities

    • Breakfast availableBreakfast available
    • 24/7 front desk24/7 front desk
    • LaundryLaundry
    • KitchenKitchen
    • Air conditioningAir conditioning
    • Free WiFiFree WiFi

Explore the area

Map
Shinsencho 8-14 Shibuya-ku, Tokyo, Tokyo-to, 150-0045
  • Popular LocationShibuya Crossing11 min walk
  • Popular LocationTokyo Tower5 min drive
  • Popular LocationShinjuku Gyoen National Garden6 min drive
  • AirportTokyo (NRT-Narita Intl.)70 min drive

Room options

Residential Family Room (Bunk Beds,5-6 persons), Non Smoking

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Renovated in 2023
Sofa bed
Blackout curtains
  • 47 sq m
  • Sleeps 10
  • 2 Large Single Bunk Beds and 2 Single Sofa Beds

Residential Family Room (Bunk Beds,2-4 persons), Non Smoking

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Renovated in 2023
Blackout curtains
Bathrobes
  • 47 sq m
  • Sleeps 8
  • 2 Large Single Bunk Beds

Superior Double Room (1 person), Non Smoking

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Renovated in 2023
Blackout curtains
Bathrobes
  • 24 sq m
  • Sleeps 1
  • 1 Queen Bed

Superior Double Room (2 persons), Non Smoking

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Renovated in 2023
Blackout curtains
Bathrobes
  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed

Residential Family Room (2 persons), Non Smoking

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Renovated in 2023
Blackout curtains
Bathrobes
  • 40 sq m
  • Sleeps 4
  • 2 Single Beds

Standard Double Room (2 persons), Non Smoking

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Renovated in 2023
Blackout curtains
Bathrobes
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

Deluxe Twin Room (1 person), Non Smoking

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Renovated in 2023
Blackout curtains
Bathrobes
  • 30 sq m
  • Sleeps 1
  • 2 Single Beds

Superior Twin Room (1person), Non Smoking

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Renovated in 2023
Blackout curtains
Bathrobes
  • 23 sq m
  • Sleeps 1
  • 2 Single Beds

Deluxe Twin Room (2 persons), Non Smoking

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Renovated in 2023
Blackout curtains
Bathrobes
  • 30 sq m
  • Sleeps 4
  • 2 Single Beds

Superior Twin Room (2 persons), Non Smoking

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Renovated in 2023
Blackout curtains
Bathrobes
  • 23 sq m
  • Sleeps 4
  • 2 Single Beds

Standard Double Room (1 Person), Non Smoking

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Renovated in 2023
Blackout curtains
Bathrobes
  • 20 sq m
  • Sleeps 1
  • 1 Queen Bed

Residential Family Room (3-4 persons), Non Smoking

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Renovated in 2023
Blackout curtains
Bathrobes
  • 40 sq m
  • Sleeps 6
  • 2 Single Beds and 2 Single Sofa Beds

Residential Family Room (Bunk Beds,1 person), Non Smoking

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Renovated in 2023
Blackout curtains
Bathrobes
  • 47 sq m
  • Sleeps 1
  • 2 Large Single Bunk Beds

Residential Family Room (1 person), Non Smoking

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Renovated in 2023
Blackout curtains
Bathrobes
  • 40 sq m
  • Sleeps 1
  • 2 Single Beds

Deluxe Twin Room (3 persons), Non Smoking

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Renovated in 2023
Blackout curtains
Bathrobes
  • 30 sq m
  • Sleeps 5
  • 2 Single Beds and 1 Single Sofa Bed

Superior Twin Room Non Smoking

  • Sleeps 2
  • 2 Single Beds

Deluxe Twin Room Non Smoking

  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

Residential Family Room Non smoking(bunk bed up to 6 people)

  • Sleeps 6
  • 2 Single Sofa Beds and 2 Single Bunk Beds

Standard Double Room Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Superior Double Room Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Residential Family Room Non Smoking

  • Sleeps 4
  • 2 Single Beds and 2 Single Sofa Beds

Similar properties

About the area

Tokyo

At Tokyu Stay Shibuya you'll be 0.9 km (0.6 mi) from Shibuya Crossing and 3.7 km (2.3 mi) from Mori Art Museum. Highlights at this hotel include a rooftop terrace, and in-room kitchenettes and washers/dryers. .This hotel offers free WiFi in public areas, a 24-hour front desk and a computer station. Plus you'll find dry cleaning/laundry services, multilingual staff and luggage storage. To-go breakfast is available daily between 7 AM and 10:00 AM. .Sights within a 10-minute drive of this 3-property class Shibuya hotel include Tokyo Tower and Shinjuku Gyoen National Garden.

What's nearby

  • Shibuya Crossing - 11 min walk
  • Yoyogi Park - 17 min walk
  • Tokyo Tower - 5 min drive
  • Shinjuku Gyoen National Garden - 6 min drive
  • Meiji Jingu Shrine - 7 min drive

Getting around

  • Shinsen Station - 3 min walk
  • Shibuya Station - 8 min walk
  • Tokyo (NRT-Narita Intl.) - 70 min drive

Restaurants

  • ‪モリバコーヒー 渋谷円山町店 - ‬1 min walk
  • ‪うさぎ - ‬1 min walk
  • ‪ターンテーブル - ‬1 min walk
  • ‪JOURNAL STANDARD relume - ‬1 min walk
  • ‪カリカリスパイス - ‬1 min walk

About this property

Tokyu Stay Shibuya

Hotel with a rooftop terrace, near Shibuya Crossing
As a guest of Tokyu Stay Shibuya, you'll find a rooftop terrace, a vending machine, and multilingual staff. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Tokyu Stay Shibuya also features dry cleaning/laundry services, a front desk safe, and a lift. A complete renovation of Tokyu Stay Shibuya was completed in 2023.

Smoking is allowed in designated areas at this 3-star Tokyo hotel.

  • 1 building
  • 126 guestrooms or units
  • 10 levels
  • Built in 1999
  • Terrace on the roof
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Computer for guest use
  • Lift
  • Smoking in designated areas
Tokyu Stay Shibuya offers 126 accommodations with washers/dryers and a safe. Accommodation at this 3-star hotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit with a deep soaking bath, dressing gowns, slippers and bidets.

Guests can surf the web using complimentary wired and wireless Internet access. LCD televisions are featured in guestrooms. Additionally, rooms include a hairdryer and free toiletries. Housekeeping is offered on request and an iron/ironing board can be requested.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Daily breakfast to-go available 7 AM to 10:00 AM for a fee: JPY 1,320 per person

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 10 floors
  • Building
  • Built in 1999
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

Food and drink

  • Cookware, dishware, and utensils
  • Hob
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Housekeeping service is provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 5 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately JPY 1320 per person
  • Cleaning/housekeeping/linen fee: JPY 1500

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash. Cashless payment methods are available for all transactions.

We should mention

  • One child aged 5 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Shibuya Stay
Shibuya Tokyu Stay
Tokyu Shibuya
Tokyu Stay
Tokyu Stay Hotel
Tokyu Stay Hotel Shibuya
Tokyu Stay Shibuya
Tokyu Stay Shibuya Tokyo
Tokyu Stay Shibuya Hotel Tokyo
Tokyu Stay Shibuya Hotel
Tokyu Stay Shibuya Hotel

Frequently asked questions

What is the cancellation policy at Tokyu Stay Shibuya?

Tokyu Stay Shibuya offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Tokyu Stay Shibuya?

As of 8 Sept 2024, prices found for a 1-night stay for 2 adults at Tokyu Stay Shibuya on 9 Sept 2024 start from AU$243.44, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Tokyu Stay Shibuya?

The closest beach to Tokyu Stay Shibuya is Odaiba Beach Park (8.1 km).

Are there hot tubs in the rooms at Tokyu Stay Shibuya?

No, but there are deep-soaking baths in the guestrooms.

Does Tokyu Stay Shibuya serve breakfast?

Sure does, to-go breakfast is offered daily between 7 AM and 10:00 AM.

Is there a free airport shuttle available at Tokyu Stay Shibuya?

No, Tokyu Stay Shibuya does not offer an airport shuttle service.

What time are check-in & check-out at Tokyu Stay Shibuya?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Tokyu Stay Shibuya?

No, only service animals are allowed.

Tokyu Stay Shibuya Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 510 out of 1003 reviews" "
Rating 8 - Good. 381 out of 1003 reviews" "
Rating 6 - Okay. 87 out of 1003 reviews" "
Rating 4 - Poor. 17 out of 1003 reviews" "
Rating 2 - Terrible. 8 out of 1003 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Gregory

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for family and walkable to many options of food and attractions.
Stayed 1 night in Jun 2024

10/10 Excellent

Joseph

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Cornelius

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were great and spacious for Japanes hotels. The washing machine came in handy too. Recommend staying here if you don’t mind a walk to the station. If it’s just food and shopping you want it’s a great spot and you can find that with a few minutes. The staff are next level Japanese awesomeness. Very kind and helpful.
Stayed 4 nights in May 2024

10/10 Excellent

Emmanuel

Stayed 3 nights in May 2024

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2024

10/10 Excellent

Faye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
We couldn't fault this place! The location is great - super easy to get around and stations, restaurants and 'The Scramble' are all within easy walking distance. You can walk to Harajuku and Meiji Jingu (well worth a visit by the way!) within 30 minutes. We felt safe and comfortable throughout our whole stay. The facilities are great - there is free iced and hot coffee (which was actually really good!), ice machine, lots of bits and bobs (like combs, toothbrushes, shower caps, tea bags etc), great toiletries, great shower, vending machines, and a dedicated outdoor smoking area (which can be hard to come by in Japan - as we found out!). The room was a great size and we never felt cramped and we had plenty of space for our luggage. The bed was comfy and felt bigger than what we were expecting! I have to mention the staff - they were incredible!! Everyone was so friendly and helpful and they made us feel truly welcome and special. They helped us to forward our luggage to our hotel in Kyoto and also stored our bags for us on our last day so that we could have a last explore of Tokyo without our rucksacks weighing us down. There was one member of reception staff that absolutely made our trip, but unfortunately we didn't get her name! All we know is that she had only moved from Korea a month ago and was the most friendly and joyful person we met in Japan - everytime we saw her she brightened up our day and made us smile - a truly beautiful soul.
Stayed 3 nights in May 2024

10/10 Excellent

Marcus

Travelled with family
Location and cleanliness
Stayed 4 nights in May 2024

10/10 Excellent

Frank Pit San

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb.... Will stay again
Super good and best of all there is washer for you. Detergent also provided
Stayed 4 nights in May 2024

10/10 Excellent

Fabio, Houston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located very close to the Shibuya station in a very quiet street with several small restaurants, bars and convenience stores close by. The only thing we missed what a good place for breakfast. The hotel staff was very helpful and kind.
Stayed 8 nights in May 2024

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great! Place was very quiet, accommodating, and very clean!!
Stayed 7 nights in May 2024

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay.
A great place to stay. Many areas in walking distance. Trains, shopping, restaurants are relatively close proximity. Love the area as it has a supermarket across the street. Many wine bars and restaurants within the area makes it a must stay on my next trip to Shibuya. Love the washer dryer in room. So convenient.
Stayed 5 nights in May 2024

10/10 Excellent

Graciela

Liked: Amenities
Great location for shibuya crossing and lots of shopping. A small supermarket across the street.
Stayed 6 nights in May 2024

10/10 Excellent

Rachel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff speak great English. Was able to store baggage before and after checking in/checking out. Room is very clean
Stayed 2 nights in May 2024

8/10 Good

Neil, Glenn Dale

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed too hard
Stayed 3 nights in Mar 2024

10/10 Excellent

JungAh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very comfortable stay. The beds and linen were very nice and the bathroom facilities excellent. We had a balcony that was very nice for air flow. The laundry was very useful and detergent was provided. The location is excellent for exploring.
Stayed 4 nights in May 2024

10/10 Excellent

Stacey-Ann

Liked: Amenities
The hotel is on a quiet street in walking distance to all things Shibuya. The scramble crossing and Shibuya station are about 10 mins way on foot. Lots of food, bars, and clubbing options around. The room was well appointed, not a lot of room but certainly roomier than many Japanese hotels. I had a room with a washer/dryer, and kitchenette (microwave, kettle, hot plate). The breakfast was good enough and the staff are superb.
Stayed 3 nights in Apr 2024

10/10 Excellent

Justine, Kalamazoo

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. Convenient location, close to public transportation and many food and shopping areas.
Stayed 3 nights in Mar 2024

10/10 Excellent

vibha

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Paid cleaning of room
Write in the booking cleaning is not available daily No one reads terms and conditions
Stayed 6 nights in Mar 2024

10/10 Excellent

Brad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are spacious for Tokyo. Quite clean and nicely laid out - have laundry for longer trips and a mini kitchenette, including a microwave. Breakfast is frozen food from the lobby that you reheat in your room. About a 15-20 minute walk from Shibuya Station. About 10-15 minutes from some nearby local bars and restaurants. Slightly off a main road, so a little bit quieter. Overall, great place to stay in Tokyo.
Stayed 1 night in Apr 2024

10/10 Excellent

Minh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Nicole

Stayed 3 nights in Apr 2024

10/10 Excellent

Jill

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is within walkable distance of the subway, shopping and many dining options.
Stayed 5 nights in Apr 2024

10/10 Excellent

Keri

Stayed 4 nights in Apr 2024

10/10 Excellent

Jill

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Apr 2024