6/10 Okay
Matthew
13 Aug 2024
Liked: Cleanliness
Probably won’t stay again
Started off by getting charged £15 because we were 50 minutes early for check in, despite room being ready. Got to the room and it felt like a sauna. I understand air conditioning is not as prevalent in the UK as in other places but this is a hotel and most hotels have air conditioning. Fortunately there was a shift change and the new receptionist tried to fix it, to no avail. I had to go down and request another room which fortunately they were able to manage. I was very appreciative of this and it made the stay much more manageable. Bed was ok and pillows were hard as a rock…ended up bundling up tshirts to sleep on. Other than that the stay was ok. I think next time I’ll go to a bigger chain of hotels.
Matthew
Stayed 1 night in Aug 2024