OUTRIGGER Kona Resort and Spa

4.0 star property
Resort with 2 restaurants, a quick walk to Keauhou Bay Beach
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for OUTRIGGER Kona Resort and Spa

2 outdoor pools, open 8:00 AM to 10:00 PM, pool cabanas (surcharge)
Lobby
Aerial view
Premium bedding, in-room safe, desk, laptop workspace
Property amenity

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Bar
The price is AU$827
includes taxes & fees
23 Jan - 24 Jan

Explore the area

Map
78-128 Ehukai Street, Kailua-Kona, HI, 96740
  • Haleo Luau
    ‪4 min walk‬
  • Keauhou Bay Beach
    ‪8 min walk‬
  • Kona Country Club
    ‪15 min walk‬
  • Kailua-Kona, HI (KOA-Kona Intl.)
    ‪28 min drive‬

Room options

Club Suite, 1 King Bed with Sofa bed, Ocean View (Newly Renovated)

Highlights

Furnished lanai
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Mini-fridge
  • 78 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Club Suite, Multiple Beds, Ocean View (Newly Renovated)

Highlights

Furnished lanai
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Mini-fridge
  • 78 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

Club Room, Multiple Beds, Ocean View (Newly Renovated)

Highlights

Furnished lanai
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
  • 39 sq m
  • Ocean view
  • Sleeps 6
  • 3 Double Beds

Room, 1 King Bed, Ocean View (Newly Renovated)

Highlights

Furnished lanai
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Blackout curtains
  • 39 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed, Ocean View (Newly Renovated)

Highlights

Furnished lanai
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
  • 39 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Club Room, 2 Double Beds, Ocean View (Newly Renovated)

Highlights

Furnished lanai
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
  • 39 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Club Room, 1 King Bed, Partial Ocean View (Newly Renovated)

Highlights

Furnished lanai
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
  • 39 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

Club Suite, 1 King Bed with Sofa bed, Oceanfront (Newly Renovated)

Highlights

Furnished lanai
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Mini-fridge
Dining table
  • 78 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

Club Room, 2 Double Beds, Partial Ocean View (Newly Renovated)

Highlights

Furnished lanai
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
  • 39 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

Club Suite, Multiple Beds, Oceanfront (Newly Renovated)

Highlights

Furnished lanai
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Mini-fridge
Dining table
  • 78 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

Room, 2 Double Beds, Partial Ocean View (Newly Renovated)

Highlights

Furnished lanai
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Blackout curtains
  • 39 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Ocean View, Poolside (Newly Renovated)

Highlights

Furnished lanai
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Blackout curtains
  • 39 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, Ocean View, Poolside (Newly Renovated)

Highlights

Furnished lanai
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Blackout curtains
  • 39 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Club Suite, 1 King Bed with Sofa bed, Ocean View (Newly Renovated)

Highlights

Furnished lanai
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Mini-fridge
  • 78 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 Double Bed, Oceanfront (Newly Renovated)

Highlights

Furnished lanai
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Blackout curtains
  • 39 sq m
  • Ocean view
  • Sleeps 2
  • 1 Double Bed

Room, 1 King Bed, Resort View (Newly Renovated)

Highlights

Furnished lanai
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Blackout curtains
  • 39 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Oceanfront (Newly Renovated)

Highlights

Furnished lanai
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Blackout curtains
  • 39 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room, 1 Double Bed, Resort View (Newly Renovated)

Highlights

Furnished lanai
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Blackout curtains
  • 39 sq m
  • Resort view
  • Sleeps 3
  • 1 Double Bed

Room, 2 Double Beds, Resort View (Newly Renovated)

Highlights

Furnished lanai
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Blackout curtains
  • 39 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

Club Room, 1 King Bed, Oceanfront (Newly Renovated)

Highlights

Furnished lanai
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
  • 39 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Club Room, 2 Double Beds, Oceanfront (Newly Renovated)

Highlights

Furnished lanai
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
  • 39 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Oceanfront (Newly Renovated)

Highlights

Furnished lanai
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Blackout curtains
  • 39 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Partial Ocean View (Newly Renovated)

Highlights

Furnished lanai
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Blackout curtains
  • 39 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, Ocean View (Newly Renovated)

Highlights

Furnished lanai
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Blackout curtains
  • 39 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Mountain View (Newly Renovated)

Highlights

Furnished lanai
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Blackout curtains
  • 39 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, Mountain View (Newly Renovated)

Highlights

Furnished lanai
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Blackout curtains
  • 39 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

Deluxe Suite, 1 King Bed with Sofa bed, Accessible, Oceanfront (Club)

Highlights

Furnished lanai
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Mini-fridge
Flat-screen TV
  • 39 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Suite, Multiple Beds, Oceanfront (Club)

Highlights

Furnished lanai
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Mini-fridge
Flat-screen TV
  • 39 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

Similar properties

About the area

Kailua-Kona

At OUTRIGGER Kona Resort and Spa you'll be within a 20-minute stroll of Keauhou Bay Beach and Kona Country Club. Highlights at this resort include 2 restaurants, 2 outdoor swimming pools and 2 bars/lounges. .The café, Piko Wine & Coffee Bar, is open for breakfast, lunch and dinner. Holua Bar is the resort's own bar. Enjoy the gym, outdoor tennis court, Hot tub and kids' swimming pool. Additionally, you'll find free Wi-Fi in public areas, a conference centre and a coffee shop/cafe. Buffet breakfast is available daily between 6:00 AM and 10:30 AM. There's also the convenience of valet parking. .With a stay at this 4-property class Kahaluu-Keauhou resort, you'll be 2.8 km (1.8 mi) from Kahalu'u Beach Park and 4.6 km (2.9 mi) from Magic Sands Beach.

What's nearby

  • Keauhou Bay Beach - 8 min walk
  • Kona Country Club - 15 min walk
  • Keauhou Shopping Center - 5 min drive
  • Kahalu'u Beach Park - 5 min drive
  • Magic Sands Beach - 7 min drive

Getting around

  • Kailua-Kona, HI (KOA-Kona Intl.) - 28 min drive

Restaurants

  • ‪L&L Hawaiian Barbecue - ‬4 min drive
  • ‪Magics Beach Grill - ‬7 min drive
  • ‪Da Poke Shack - ‬9 min drive
  • ‪Kaya's - ‬12 min drive
  • ‪Tropics Tap House - ‬4 min drive

About this property

OUTRIGGER Kona Resort and Spa

Resort with 2 restaurants, a quick walk to Keauhou Bay Beach
OUTRIGGER Kona Resort and Spa offers its guests 2 outdoor swimming pools, an outdoor tennis court, a waterslide, and Access to hot tub. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

Event space at this resort measures 10000 square feet (929 square metres) and includes a conference centre. A children's pool, a fitness centre, and multilingual staff are also featured at the business-friendly OUTRIGGER Kona Resort and Spa. For a fee, parking is available.

This 4-star Kailua-Kona resort is smoke free.

  • 508 guestrooms or units
  • 2 dining venues
  • 2 bars or lounges
  • 10000 sq ft of conference space
  • 929 sq. m of conference space
  • Deli
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Coffee shop
  • Bar by the pool
OUTRIGGER Kona Resort and Spa offers 508 air-conditioned accommodations, which are accessible via exterior corridors, and features laptop-compatible safes and complimentary bottles of water. Rooms open to furnished lanais. Beds feature premium bedding. Flat-screen televisions come with cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, dressing gowns, complimentary toiletries and hairdryers.

This Kailua-Kona resort provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Languages

English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, uncovered parking on site (USD 25 per night)
  • Secured, uncovered valet parking on site (USD 35 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: USD 35 for adults and USD 35 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Holua Bar
  • Piko Wine & Coffee Bar

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • Basketball
  • Children's pool
  • Fitness classes
  • Golf carts
  • Golf driving range
  • Gym
  • Outdoor tennis court
  • Rowing/canoeing
  • Shopping
  • Snorkelling
  • Spa tub
  • Waterslide
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free cot
  • Grocery/convenience store
  • Mini-fridge
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference centre (10,000 square foot of space)

Outdoors

  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Front entrance ramp
  • High-pile carpet in room
  • Lift (152 centimetre wide door)
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 175 per pet, per stay
  • Maximum 1 (weight limit: 40 lb per pet)
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 41.29 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach towels
  • Concierge service
  • Fitness/yoga classes
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 35 for adults and from USD 35 for children
  • Uncovered self-parking fee: USD 25 per night (in/out privileges)
  • Valet parking fee: USD 35 per night (in/out privileges)
  • Pet fee: USD 175 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a smoke detector and window guards in all accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 780100380000, TA-027-652-3520-01, GE-027-652-3520-01

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Frequently asked questions

What is the cancellation policy at OUTRIGGER Kona Resort and Spa?

OUTRIGGER Kona Resort and Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at OUTRIGGER Kona Resort and Spa?

As of 21 Jan 2025, prices found for a 1-night stay for 2 adults at OUTRIGGER Kona Resort and Spa on 23 Jan 2025 start from AU$760.04, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at OUTRIGGER Kona Resort and Spa?

Yep, OUTRIGGER Kona Resort and Spa has a secured uncovered self car park with in/out privileges for USD 25 per night.

Are there any beaches close to OUTRIGGER Kona Resort and Spa?

Yep, OUTRIGGER Kona Resort and Spa is a short 8-minute walk from Keauhou Bay Beach. Fun beach activities include snorkelling, scuba diving and kayaking. You can also find boat tours.

Does OUTRIGGER Kona Resort and Spa have a pool?

Yep, and guests love it! OUTRIGGER Kona Resort and Spa has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open 8:00 AM to 10:00 PM.

Does OUTRIGGER Kona Resort and Spa have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at OUTRIGGER Kona Resort and Spa?

OUTRIGGER Kona Resort and Spa features 2 outdoor pools, 1 hot tub and 2 restaurants.

What makes OUTRIGGER Kona Resort and Spa a romantic place to stay?

1 hot tub and a bar, as well as premium bedding and private lanais in the guestrooms, help set the scene for a romantic weekend at OUTRIGGER Kona Resort and Spa.

Is OUTRIGGER Kona Resort and Spa family-friendly?

You bet! With amenities such as a children's pool and a waterslide, as well as free infant beds in the guestrooms, it's no surprise that OUTRIGGER Kona Resort and Spa is a hit with families.

Does OUTRIGGER Kona Resort and Spa serve breakfast?

Sure does, buffet brekkie is available daily between 6:00 AM and 10:30 AM.

Is there a free airport shuttle available at OUTRIGGER Kona Resort and Spa?

No, OUTRIGGER Kona Resort and Spa does not offer an airport shuttle service.

Is there a bar or restaurant at OUTRIGGER Kona Resort and Spa?

Yep, they've got a poolside bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at OUTRIGGER Kona Resort and Spa?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Is there a golf course on site at OUTRIGGER Kona Resort and Spa?

There is a golf course next to OUTRIGGER Kona Resort and Spa.

OUTRIGGER Kona Resort and Spa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 523 out of 1015 reviews" "
Rating 8 - Good. 255 out of 1015 reviews" "
Rating 6 - Okay. 135 out of 1015 reviews" "
Rating 4 - Poor. 57 out of 1015 reviews" "
Rating 2 - Terrible. 45 out of 1015 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Nancie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is near restaurants and local shops.
Stayed 4 nights in Oct 2024

10/10 Excellent

Angela T

Great
Stayed 3 nights in Oct 2024

8/10 Good

Rosallie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay especially the live band at night😊
Stayed 2 nights in Oct 2024

8/10 Good

Kumiko

Liked: Cleanliness, staff & service
Stayed 4 nights in Oct 2024

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location right on the water. very close to great snorkeling
Stayed 2 nights in Oct 2024

6/10 Okay

Pratyush Bhupendra

Travelled with family
Liked: Staff & service
Decent property for family with kids. Limited restaurant options. However, don't ask them for a late check-out. Even with the resort empty there is a $25 p.h. charge for late check-out. I've stayed in various Outrigger properties and have never had this experience. Either provide guests a couple of hours of late check-out with additional charge or just say no. For me it leaves a sour taste when you've stayed there for 4-5 days and for a couple of hours you are slugged additional $. Will definitely consider twice before staying or recommending this property to anyone.
Stayed 4 nights in Oct 2024

8/10 Good

Rocio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

RyLee

Stayed 5 nights in Sep 2024

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay
Stayed 5 nights in Sep 2024

10/10 Excellent

Le

Stayed 2 nights in Sep 2024

8/10 Good

Jeffrey Martin

Liked: Property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

KOBI

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect resort
Stayed 3 nights in Sep 2024

2/10 Terrible

Robert J

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
We arrived at the hotel and checked in, for the size of the property we were suprise to only find 2 elevator locations none of which are well marked to help you locate them. Upon arriving at our room we started to freshen up and discovered our sink would not drain, we didn't recieve the reusable water bottles and our sliding glass doors were difficult to lock because they didn't line up, we called the front desk, they said they would send someone up. About a 1/2 hour later an engineer arrived and began disassembly of the drain, he worked on it about a hour and a half and was no closer to getting it repaired. We said we needed to go to dinner and he told us he would suggest to the front desk a new room. On our way to dinner we stopped at the front desk to get a new room and told them we would pack up our belongings when we returned and move to our new room. We got back from dinner about 8:30p and started to move to our new room. The room didn't have the air turned on so we turned it on and after Ann hour it still wasn't cooling down much. I contacted the front desk again and they sent the engineer, he opened up the air vent and did something that eventually brought the temp down. The next morning we left our room by 9am and when we returned at about 6p the room had not been attended to. Again we contacted the front desk, they said they did the rooms for new guest first but they would send someone up while we were gone to dinner. This happened again the next day.
Stayed 4 nights in Sep 2024

10/10 Excellent

Keifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My boyfriend and I had the most amazing time! This resort is nothing short of fantastic — breath taking views, waterside, different pools, friendly staff, manta ray snorkeling balcony to watch manta rays come up and eat at the surface (also sign up to actually go out yourself on one of the boats!! We signed up and we were able to walk from the resort and meet at the dock for our adventure! We did so much on our trip and we have to say that was the most adventurous and amazing thing we did!
Stayed 6 nights in Sep 2024

2/10 Terrible

Susan

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
My husband had a cockroach crawl on him while sleeping and he killed it in the bed. We asked for a new room and they gave us a worse view but cockroach free room but the shower water was ice cold and wouldn’t get warm let alone hot so we had to shower in ice cold water. The staff didn’t seem very apologetic towards these inconveniences either. It costs money to park at the hotel every day as well which is crazy for already paying guests. Will not be returning at this location
Stayed 9 nights in Sep 2024

4/10 Poor

Julianna

Travelled with partner
Liked: Cleanliness
Dining options poor, one restaurant, limited menu. Extortionate prices. Tepid food, additionally as an example, asked for sliced onions to be added to a breakfast item. Answer, maybe and there will be an upcharge. Seemed to be a favorite statement. Absolutely will not go there again. No room service, no poolside service. Supposed to have a spa, no spar..being refurbished. Wi fi did not work, they fixed it. But when called, they seemed to know. How come it was not repaired before someone had to call and report it. So many details in this place that were not up to par. Not a happy camper.
Stayed 11 nights in Sep 2024

10/10 Excellent

Nalin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love that the property is so close to the ocean. I can enjoy the view from my room. Beautiful garden, and quiet.
Stayed 4 nights in Sep 2024

10/10 Excellent

Natalie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful facilities. Very clean and spacious.
Stayed 3 nights in Sep 2024

10/10 Excellent

Timofey

Stayed 1 night in Aug 2024

8/10 Good

Yuanyuan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish the staff members can be nicer.
Stayed 3 nights in Sep 2024

10/10 Excellent

Akashdeep

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

8/10 Good

Iuliia

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The staff was mostly amazing but a few. Some of the employees were annoyed we asked for fresh squeezed pineapple juice on their menu because they didn’t want to make it.. the resort is beautiful! The garden and walk is so pretty and the swim spot right by the lawn was stunning! But the TV didn’t work for 3 days straight which was one of the reasons we chose this hotel.. also if you have noisy neighbors you will hear everything
Stayed 10 nights in Sep 2024

10/10 Excellent

Thomas, Thousand Oaks

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property!! Only down side was that the food at restaurants in hotel was hit or miss.
Stayed 8 nights in Sep 2024

10/10 Excellent

Ewa

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
No music, staff was not very nice or helpful, always busy
Stayed 4 nights in Sep 2024

10/10 Excellent

Corey m

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place
Stayed 7 nights in Aug 2024