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OUTRIGGER Kona Resort and Spa

4.0 star property
Family-friendly hotel with 2 restaurants and 2 outdoor pools

Photo gallery for OUTRIGGER Kona Resort and Spa

2 outdoor pools, open 8:00 AM to 10:00 PM, pool cabanas (surcharge)
Property grounds
Royal Suite (Huakai)
Aerial view
Premium bedding, in-room safe, desk, laptop workspace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Bar
The current price is AU$492
includes taxes & fees
30 Apr - 1 May

Explore the area

Map
78-128 Ehukai Street, Kailua-Kona, HI, 96740
  • Keauhou Bay Beach
    ‪8 min walk‬
  • Kahalu'u Beach Park
    ‪5 min drive‬
  • Magic Sands Beach
    ‪7 min drive‬
  • Kailua-Kona, HI (KOA-Kona Intl.)
    ‪28 min drive‬

Room options

View all photos for Club Suite, 1 King Bed with Sofa bed, Ocean View

Premium bedding, in-room safe, desk, laptop workspace

Club Suite, 1 King Bed with Sofa bed, Ocean View

Highlights

Furnished lanai
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Mini-fridge
  • Resort view
  • 78 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Suite, Ocean View (2 Double Beds)

Club Suite, Ocean View (2 Double Beds)

Club Suite, Ocean View (2 Double Beds)

Highlights

Furnished lanai
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Mini-fridge
  • Resort view
  • 78 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Ocean View

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Ocean View

Highlights

Furnished lanai
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Blackout curtains
  • Ocean view
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Ocean View

Premium bedding, in-room safe, desk, laptop workspace

Club Room, 1 King Bed, Ocean View

Highlights

Furnished lanai
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
  • Ocean view
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Double Beds, Ocean View

Premium bedding, in-room safe, desk, laptop workspace

Club Room, 2 Double Beds, Ocean View

Highlights

Furnished lanai
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
  • Ocean view
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Suite, 1 King Bed with Sofa bed, Oceanfront

Premium bedding, in-room safe, desk, laptop workspace

Club Suite, 1 King Bed with Sofa bed, Oceanfront

Highlights

Furnished lanai
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Mini-fridge
Dining table
  • Ocean view
  • 78 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Club Suite, Oceanfront (2 Double Beds)

Premium bedding, in-room safe, desk, laptop workspace

Club Suite, Oceanfront (2 Double Beds)

Highlights

Furnished lanai
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Mini-fridge
Dining table
  • Ocean view
  • 78 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Royal Suite (Huakai)

Royal Suite (Huakai)

Royal Suite (Huakai)

Highlights

Furnished lanai
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Dining table
Flat-screen TV
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Partial Ocean View

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Partial Ocean View

Highlights

Furnished lanai
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Blackout curtains
  • Partial ocean view
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Suite, 1 King Bed with Sofa bed, Accessible, Ocean View

Premium bedding, in-room safe, desk, laptop workspace

Club Suite, 1 King Bed with Sofa bed, Accessible, Ocean View

Highlights

Furnished lanai
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Mini-fridge
  • Resort view
  • 78 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Resort View

View from room

Room, 1 King Bed, Resort View

Highlights

Furnished lanai
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Blackout curtains
  • Resort view
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Oceanfront

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Oceanfront

Highlights

Furnished lanai
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Blackout curtains
  • Ocean view
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Resort View

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Resort View

Highlights

Furnished lanai
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Blackout curtains
  • Resort view
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed, Oceanfront

Premium bedding, in-room safe, desk, laptop workspace

Club Room, 1 King Bed, Oceanfront

Highlights

Furnished lanai
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
  • Ocean view
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Club Room, 2 Double Beds, Oceanfront

Premium bedding, in-room safe, desk, laptop workspace

Club Room, 2 Double Beds, Oceanfront

Highlights

Furnished lanai
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
  • Ocean view
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Oceanfront

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Oceanfront

Highlights

Furnished lanai
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Blackout curtains
  • Ocean view
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Partial Ocean View

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Partial Ocean View

Highlights

Furnished lanai
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Blackout curtains
  • Partial ocean view
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Ocean View

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Ocean View

Highlights

Furnished lanai
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Blackout curtains
  • Ocean view
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite, 1 King Bed with Sofa bed, Accessible, Oceanfront (Club)

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Suite, 1 King Bed with Sofa bed, Accessible, Oceanfront (Club)

Highlights

Furnished lanai
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Mini-fridge
Flat-screen TV
  • Ocean view
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Suite, Oceanfront (Deluxe, 1 King Bed)

Premium bedding, in-room safe, desk, laptop workspace

Club Suite, Oceanfront (Deluxe, 1 King Bed)

Highlights

Furnished lanai
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Mini-fridge
Flat-screen TV
  • Ocean view
  • 39 sq m
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

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About the area

Kailua-Kona

A family-friendly stay in Kailua-Kona awaits you at OUTRIGGER Kona Resort and Spa. Within a 20-minute stroll, you'll find Keauhou Bay Beach and Kona Country Club. Highlights at this hotel include 2 restaurants, 2 outdoor swimming pools and 2 bars/lounges. .The café, Piko Wine & Coffee Bar, is open for breakfast, lunch and dinner. Holua Bar is the hotel's own bar. Enjoy the gym, kids' club, outdoor tennis court and Hot tub. Additionally, you'll find free Wi-Fi in public areas, a conference centre and a children's swimming pool. Buffet breakfast is available daily between 6:00 AM and 10:30 AM. There's also the convenience of valet parking. .With a stay at this 4-property class Kahaluu-Keauhou hotel, you'll be 2.8 km (1.8 mi) from Kahalu'u Beach Park and 4.6 km (2.9 mi) from Magic Sands Beach.

What's nearby

  • Keauhou Bay Beach - 8 min walk - 0.7 km
  • Kona Country Club - 15 min walk - 1.3 km
  • Keauhou Shopping Center - 5 min drive - 2.8 km
  • Kahalu'u Beach Park - 5 min drive - 3.6 km
  • Magic Sands Beach - 7 min drive - 5.4 km

Getting around

  • Kailua-Kona, HI (KOA-Kona Intl.) - 28 min drive

Restaurants

  • ‪L&L Hawaiian Barbecue - ‬4 min drive
  • ‪Magics Beach Grill - ‬7 min drive
  • ‪Da Poke Shack - ‬9 min drive
  • ‪Kaya's - ‬12 min drive
  • ‪Tropics Tap House - ‬4 min drive

About this property

OUTRIGGER Kona Resort and Spa

Family-friendly hotel with 2 restaurants and 2 outdoor pools
OUTRIGGER Kona Resort and Spa offers its guests 2 outdoor swimming pools, an outdoor tennis court, a waterslide, and Access to hot tub. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

Event space at this hotel measures 10000 square feet (929 square metres) and includes a conference centre. A children's pool, a fitness centre, and a children's club are also featured at the family-friendly OUTRIGGER Kona Resort and Spa. For a fee, parking is available.

This 4-star Kailua-Kona hotel is smoke free.

  • 508 guestrooms or units
  • 2 dining venues
  • 2 bars or lounges
  • 10000 sq ft of conference space
  • 929 sq. m of conference space
  • Deli
  • Kid's club (surcharge)
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Coffee shop
  • Bar by the pool
OUTRIGGER Kona Resort and Spa offers 508 air-conditioned accommodations, which are accessible via exterior corridors, and features laptop-compatible safes and complimentary bottles of water. Rooms open to furnished lanais. Beds feature premium bedding. Flat-screen televisions come with cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, bathrobes, complimentary toiletries and hairdryers.

This Kailua-Kona hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Languages

English, Japanese, Korean

Similar properties

Outdoor pool, pool cabanas (surcharge), pool umbrellas

Royal Kona Resort

  • Pool
  • Spa
  • Restaurant
  • Air conditioning
4.1 out of 5, Very good, 2,558 reviews
The price is AU$409
includes taxes & fees
29 Apr - 30 Apr
Royal Kona Resort

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, uncovered parking on site (USD 25 per night)
  • Secured, uncovered valet parking on site (USD 35 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: USD 35 for adults and USD 35 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Holua Bar
  • Piko Wine & Coffee Bar

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • Basketball
  • Children's club
  • Children's pool
  • Fitness classes
  • Golf carts
  • Golf driving range
  • Gym
  • Hot tub
  • Outdoor tennis court
  • Rowing/canoeing
  • Shopping
  • Snorkelling
  • Waterslide
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's club (surcharge)
  • Children's pool
  • Free cot
  • Grocery/convenience store
  • Mini-fridge
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference centre (10,000 square foot of space)

Outdoors

  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Front entrance ramp
  • High-pile carpet in room
  • Lift (152 centimetre wide door)
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 175 per pet, per stay
  • Maximum 1 (weight limit: 40 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 41.29 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach towels
  • Concierge service
  • Fitness/yoga classes
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 35 for adults and from USD 35 for children
  • Uncovered self-parking fee: USD 25 per night (in/out privileges)
  • Valet parking fee: USD 35 per night (in/out privileges)
  • Pet fee: USD 175 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a smoke detector and window guards in all accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 780100380000, TA-027-652-3520-01, GE-027-652-3520-01

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Frequently asked questions

What is the cancellation policy at OUTRIGGER Kona Resort and Spa?

OUTRIGGER Kona Resort and Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at OUTRIGGER Kona Resort and Spa?

As of 17 Apr 2025, prices found for a 1-night stay for 2 adults at OUTRIGGER Kona Resort and Spa on 30 Apr 2025 start from AU$427.02, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at OUTRIGGER Kona Resort and Spa?

Yep, OUTRIGGER Kona Resort and Spa has a secured uncovered self car park with in/out privileges for USD 25 per night.

Are there any beaches close to OUTRIGGER Kona Resort and Spa?

Yep, OUTRIGGER Kona Resort and Spa is a short 8-minute walk from Keauhou Bay Beach. Fun beach activities include snorkelling, scuba diving and kayaking. You can also find boat tours.

Does OUTRIGGER Kona Resort and Spa have a pool?

Yep, and guests love it! OUTRIGGER Kona Resort and Spa has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open 8:00 AM to 10:00 PM.

Does OUTRIGGER Kona Resort and Spa have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at OUTRIGGER Kona Resort and Spa?

OUTRIGGER Kona Resort and Spa features 2 outdoor pools, 1 hot tub and 2 restaurants.

What makes OUTRIGGER Kona Resort and Spa a romantic place to stay?

1 hot tub and a bar, as well as premium bedding and private lanais in the guestrooms, help set the scene for a romantic weekend at OUTRIGGER Kona Resort and Spa.

Is OUTRIGGER Kona Resort and Spa family-friendly?

You bet! With amenities such as a children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that OUTRIGGER Kona Resort and Spa is a hit with families.

Does OUTRIGGER Kona Resort and Spa serve breakfast?

Sure does, buffet brekkie is available daily between 6:00 AM and 10:30 AM.

Is there a free airport shuttle available at OUTRIGGER Kona Resort and Spa?

No, OUTRIGGER Kona Resort and Spa does not offer an airport shuttle service.

Is there a bar or restaurant at OUTRIGGER Kona Resort and Spa?

Yep, they've got a poolside bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at OUTRIGGER Kona Resort and Spa?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Is there a golf course on site at OUTRIGGER Kona Resort and Spa?

There is a golf course next to OUTRIGGER Kona Resort and Spa.

OUTRIGGER Kona Resort and Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 556 out of 1008 reviews
Rating 8 - Good. 240 out of 1008 reviews
Rating 6 - Okay. 123 out of 1008 reviews
Rating 4 - Poor. 50 out of 1008 reviews
Rating 2 - Terrible. 39 out of 1008 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

justin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My goto when in kona!
My favorite place to stay in kona, great food at the restaurant, nice view depending on if you get ocean view. Quiet place to stay. They have an adult pool and another pool with a water slide, ridiculously fun! 2 hot tubs and a kiddie/ shallow "beach" sand pool
Stayed 1 night in Dec 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect get away spot
The resort had all the amenities we needed and was easily accessible from the airport we did a multitude of day trips and found this location perfect! Can’t wait to come back!
Stayed 4 nights in Jan 2025

8/10 Good

Alina

Stayed 8 nights in Dec 2024

10/10 Excellent

Alyssa Rachelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We travel a lot, and this resort exceeded my expectations in every way. There are some great activities, with yoga or aqua yoga available every day. The staff was so friendly, and Sally at the front desk was exceptionally helpful and accommodating. It's rare to see customer service of this caliber these days.
Stayed 9 nights in Jan 2025

10/10 Excellent

Pamela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Loved the pool view but wished for food/ drink service by the pool.
Stayed 7 nights in Jan 2025

10/10 Excellent

Shukhshma, Milpitas

Stayed 7 nights in Dec 2024

10/10 Excellent

Jacob

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay. Everyone was friendly. The room was very nice and clean.
Stayed 7 nights in Jan 2025

6/10 Okay

Gary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We paid for aupgrade to ocean . When we got to the room it particle ocean view at best.
Stayed 7 nights in Jan 2025

10/10 Excellent

NORBY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Erle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful!
Stayed 3 nights in Dec 2024

8/10 Good

BROOKE LYNN

Liked: Staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jan 2025

4/10 Poor

teresa

Stayed 1 night in Jan 2025

8/10 Good

Herbert

Everything was good with the exception of the dinner restaurant.
Stayed 7 nights in Jan 2025

10/10 Excellent

Eric Yuk Wah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very clean and a ocean front hotel.
Stayed 1 night in Jan 2025

10/10 Excellent

Manuel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, but only one restaurant, that was the only thing, but the rest a was excellent
Stayed 7 nights in Jan 2025

10/10 Excellent

HAIDAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10 out of 10
I'd like to thank front desk manager Sally , and staff Veronica for their kindness, hospitality and consideration. They granted my late check out due to my medical emergency without charge. I can tell they consider customer satisfaction as the top priority. I also appreciate the security folks for their assistance to get me to the near hospital. The hotel is nicely designed and bedding is very clean and comfortable. Kids love to play at the pool and with the cats in the garden. We spent 5 days here.Totally worth it and highly recommended.
Stayed 4 nights in Jan 2025

10/10 Excellent

Akhila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Bo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very clean and has beautiful views. We can hear the noise from the next room.
Stayed 4 nights in Jan 2025

8/10 Good

Sergio Del

Stayed 4 nights in Jan 2025

10/10 Excellent

Evan Patrick

Liked: Staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025

10/10 Excellent

Maria Lucia B

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place. Happy employees. I strongly recommend
Stayed 7 nights in Dec 2024

10/10 Excellent

Ralph Louis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 4 nights in Jan 2025

10/10 Excellent

Minjie, San Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

8/10 Good

Lisa

Liked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities
This is our second time at this hotel, and I'd say the overall experience was even better than first time. That said, there were some hiccups. Positives first: * Really nice upgrade to the previous gym. All gear is new and very good. You cant have an excuse not being able to train. * Very easy parking. * Safe and quiet area - it was lovely change for normally loud environment that you get in super touristy places. * They have improved their organization around towels and pool service overall. Good job. * Room was nice with good view (oceanfront). * Very friendly and helpful staff - from front desk to pool service and room service. Everyone were nice and cheerful. Few improvement areas: * During busy hours it was struggle to get hot water from the shower or sink. * Only 1 restaurant with very expensive prices. Unfortunately, this time around we felt that drinks quality has gone down. Food was OK but not as amazing as we had in the spring. That said, Christmas buffet was very good and forth the money. * Service in restaurant and pool bar was often slow - we waited once 1 hour from sitting to until we got our burgers (during lunch).
Stayed 7 nights in Dec 2024