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Hotel Sardonyx Ueno

3.5 star property
Hotel with free breakfast, a quick walk to Ueno Zoo

Photo gallery for Hotel Sardonyx Ueno

Exterior
Reception
Interior entrance
Twin Room, 2 Double Beds, Non Smoking
Free daily continental breakfast

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
6-6-7 Ueno, Taito, Tokyo, Tokyo-to, 110-0005
  • Ameyoko Shopping District
    ‪1 min walk‬
  • Ueno Park
    ‪6 min walk‬
  • Ueno Zoo
    ‪7 min walk‬
  • Tokyo (HND-Haneda)
    ‪32 min drive‬

Room options

View all photos for Standard Double Room, Non Smoking

Blackout curtains, free WiFi, bed sheets

Standard Double Room, Non Smoking

Highlights

Air conditioning
Heating
Fridge
Renovated in 2016
Blackout curtains
Hairdryer
Bidet
Private bathroom
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, 2 Double Beds, Non Smoking

Twin Room, 2 Double Beds, Non Smoking

Twin Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Heating
Fridge
Renovated in 2016
Blackout curtains
Hairdryer
Bidet
Private bathroom
  • 18 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for [3PM Check-in, 12PM Check-out] Standard Room, Non Smoking

Blackout curtains, free WiFi, bed sheets

[3PM Check-in, 12PM Check-out] Standard Room, Non Smoking

Highlights

Air conditioning
Heating
Fridge
Blackout curtains
Hairdryer
Bidet
Private bathroom
Shower/bath combination
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, Non Smoking (13.5sqm)

Blackout curtains, free WiFi, bed sheets

Superior Double Room, Non Smoking (13.5sqm)

Highlights

Air conditioning
Heating
Fridge
Renovated in 2016
Blackout curtains
Hairdryer
Bidet
Private bathroom
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for [3PM Check-in, 12PM Check-out] Superior Room, Non Smoking

Blackout curtains, free WiFi, bed sheets

[3PM Check-in, 12PM Check-out] Superior Room, Non Smoking

Highlights

Air conditioning
Heating
Fridge
Blackout curtains
Hairdryer
Bidet
Private bathroom
Shower/bath combination
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room Non smoking

Blackout curtains, free WiFi, bed sheets

Superior Room Non smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room Non smoking

Blackout curtains, free WiFi, bed sheets

Standard Room Non smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room Smoking

Blackout curtains, free WiFi, bed sheets

Standard Room Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room Non Smoking

Blackout curtains, free WiFi, bed sheets

Twin Room Non Smoking

  • Sleeps 2
  • 2 Double Beds

View all photos for Superior Room Smoking

Blackout curtains, free WiFi, bed sheets

Superior Room Smoking

  • Sleeps 2
  • 1 Double Bed

Similar properties

Front of property

Sotetsu Fresa Inn Ueno Okachimachi

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Laundry
4.5 out of 5, Wonderful, (1003)
The price is AU$306
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Sotetsu Fresa Inn Ueno Okachimachi

About the area

Tokyo

Hotel Sardonyx Ueno places you in the centre of Tokyo, within just a 10-minute stroll of Ueno Zoo and within 30 minutes of Sensoji Temple. Highlights at this hotel include a restaurant and free continental breakfast. .This hotel has free WiFi in public areas, a 24-hour front desk and dry cleaning/laundry services. Added amenities include laundry facilities, multilingual staff and luggage storage. Each morning free breakfast is served. .With a stay at this 3.5-property class Ueno hotel, you'll be 2.7 km (1.7 mi) from Tokyo Dome and 3.8 km (2.3 mi) from Tokyo Skytree.

What's nearby

  • Ueno Zoo - 7 min walk
  • Tokyo Dome - 3 min drive
  • Sensoji Temple - 3 min drive
  • Tokyo Skytree - 4 min drive
  • Tokyo Imperial Palace - 5 min drive

Getting around

  • Okachimachi Station - 4 min walk
  • Ueno-okachimachi Station - 4 min walk
  • Tokyo (NRT-Narita Intl.) - 68 min drive

Restaurants

  • ‪沼津港海将上野1号店 - ‬1 min walk
  • ‪麺屋武蔵武骨 - ‬1 min walk
  • ‪焼肉陽山道上野本店 - ‬1 min walk
  • ‪丘 - ‬1 min walk
  • ‪ドトールコーヒーショップ - ‬1 min walk

About this property

Hotel Sardonyx Ueno

Hotel with free breakfast, a quick walk to Ueno Zoo
There's a restaurant on site. Free breakfast is available daily. Public spaces have free WiFi and wired Internet. A vending machine, multilingual staff, and laundry facilities are also featured at Hotel Sardonyx Ueno.

Smoking is allowed in designated areas at this 3.5-star Tokyo hotel.

  • 1 building
  • 181 guestrooms or units
  • 12 levels
  • Continental breakfast (free)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Lift
  • Smoking in designated areas
  • Dining venue
Hotel Sardonyx Ueno offers 181 air-conditioned accommodations with complimentary bathrobes and complimentary slippers. Guests can surf the web using complimentary wired and wireless Internet access. Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers. Housekeeping is provided on a daily basis.

Languages

Chinese (Mandarin), English, Japanese, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Free continental breakfast available daily 7 AM to 9:30 AM
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 4:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Discover and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hotel Sardonyx
Sardonyx Ueno
Hotel Sardonyx Ueno Tokyo Japan
Hotel Sardonyx Ueno Hotel
Hotel Sardonyx Ueno Tokyo
Hotel Sardonyx Ueno Hotel Tokyo

Frequently asked questions

What is the cancellation policy at Hotel Sardonyx Ueno?

Hotel Sardonyx Ueno offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to Hotel Sardonyx Ueno?

The closest beach to Hotel Sardonyx Ueno is Odaiba Beach Park (8.6 km).

Does Hotel Sardonyx Ueno serve breakfast?

Yeah, complimentary continental brekkie is available daily between 7 AM and 9:30 AM.

Is there a free airport shuttle available at Hotel Sardonyx Ueno?

No, Hotel Sardonyx Ueno does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Sardonyx Ueno?

Yep, you can grab a meal at Hotel Sardonyx Ueno's onsite restaurant.

What time are check-in & check-out at Hotel Sardonyx Ueno?

Check-in begins at 3:00 PM. Check-out time is 10 AM.

Are pets allowed at Hotel Sardonyx Ueno?

No, pets are not allowed.

Hotel Sardonyx Ueno Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 454 out of 1000 reviews
Rating 8 - Good. 406 out of 1000 reviews
Rating 6 - Okay. 111 out of 1000 reviews
Rating 4 - Poor. 19 out of 1000 reviews
Rating 2 - Terrible. 10 out of 1000 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Luke

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 5 nights in Nov 2024

8/10 Good

Jane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is convenient, easy to go around shopping n dinings. The staffs were polite n friendly, I will stay again the next time I come to Tokyo, thanjs
Stayed 3 nights in Nov 2024

8/10 Good

Michelle Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Perfectly fine budget hotel. Staff were super helpful in getting our luggage sent to the next hotel.
Stayed 3 nights in Oct 2024

8/10 Good

Johanna A

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

8/10 Good

Johanna

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Artur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to major trains station. Very accessible
Stayed 3 nights in Jul 2024

8/10 Good

Shuwen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, Close to everything. Room was tiny (it’s Japan. We didn’t expect a bigger room anyway) but equipped with all you need. Front desk staff were very friendly. Included breakfast was okay but portion was very small. The elevator was the only thing that fell short. Expect a long wait during busy check-out times.
Stayed 4 nights in Jul 2024

6/10 Okay

Fu Lam

Liked: Cleanliness
Room is pretty small
Stayed 4 nights in Jul 2024

6/10 Okay

melodie

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was good. Breakfast is lacking but overall fine. Good location
Stayed 2 nights in Jun 2024

10/10 Excellent

Hoang

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room is small but staffs are nice and the location is walkable to most shopping areas.
Stayed 3 nights in Jun 2024

6/10 Okay

Jian

Travelled with partner
Liked: Cleanliness, staff & service
Very convenient location for dining and transportation, the room is a bit too small.
Stayed 3 nights in May 2024

8/10 Good

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to Ueno station and multiple train options. Staff helpful and polite.
Stayed 4 nights in May 2024

10/10 Excellent

Craig

Stayed 5 nights in Apr 2024

6/10 Okay

Allan

Travelled with family
Liked: Staff & service
Close to food and transit
Stayed 5 nights in Apr 2024

6/10 Okay

Lucinda

Travelled with partner
Liked: Cleanliness, staff & service
The space of room just enough for two people, do not have space to turn around and cleanliness just so so.
Stayed 3 nights in Apr 2024

10/10 Excellent

Howard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is perfect for travel.
Stayed 2 nights in Apr 2024

4/10 Poor

Bhargav

Stayed 1 night in Jan 2024

10/10 Excellent

Madenn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our short stay at this hotel! It is very close to Ueno station which is convenient if your are taking the train directly from Narita airport. There are a lot of restaurants and bars around the area. I would definitely book here again in the future.
Stayed 2 nights in Dec 2023

8/10 Good

Sally, el monte

Liked: Cleanliness
Stayed 2 nights in Nov 2023

10/10 Excellent

Kurt, Barrington

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel-breakfast included, good location close to JR station. Room small but clean
Stayed 1 night in Nov 2023

10/10 Excellent

Jennifer and Mathew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel while staying in Tokyo
Stayed 1 night in Nov 2023

4/10 Poor

Alicia De

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The place is run down and has not been upgraded in years. The AC control on the wall is a dial with L-M-H settings in this day and age. The bathroom panels had mildew spots, which I had to wipe with my antibacterial wipes, as they were revolting. The bathroom had no ventilation, and the humidity was horrible. The bathroom sink and the tub share a faucet - so if someone is taking a shower, you cannot use the sink. I would not recommend it unless you are on a tight budget. We booked it because reviews said it was excellent - but I do not agree at all.
Stayed 2 nights in Nov 2023

10/10 Excellent

SHUI CHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great locati9n
Great location easy to access multiple subway lines. A lot of good restaurants just minutes walk.
Stayed 2 nights in Oct 2023

10/10 Excellent

Swee Tiam

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Stay at Sardonyx
Great location, walkable to the train stations, and nearby to food and street shopping. Staff kept same room for most of us, and we were more familiar on 2nd stay, and able to arrange the space better. Staff are pleasant and helpful. Keeping luggage aside after check-out was deem simple and in thing,
Stayed 4 nights in Oct 2023