10/10 Excellent
Marika
Travelled with family
6 July 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We recently stayed at the Ritz Carlton Tokyo in the Millenia Suite, which was the perfect size for our family of three. The suite offered stunning views from both the bathroom and the living room, adding a touch of luxury to our stay.
Our Club Lounge access was a highlight, with its breathtaking views and excellent food. The staff were incredibly welcoming, knowing our names and being attentive to our special needs, including food allergies. This personalized service made our experience even more special.
Getting around Tokyo was made easy with the help of the hotel staff. They were always available to call taxis and communicate our destinations to the drivers in Japanese, ensuring a smooth and stress-free experience. Taxis were always readily available, which made exploring the city convenient.
For those needing laundry services, there's a laundromat just a 5-minute walk from the hotel, adding to the convenience of our stay.
We enjoyed several family activities during our trip, including visits to Teamlab, the Ninja Experience, and the Ninja Tokyo Restaurant. Each activity provided unique and memorable experiences that we thoroughly enjoyed.
Overall, our stay at the Ritz Carlton Tokyo was exceptional. The combination of luxurious accommodations, outstanding service, and convenient amenities made it an unforgettable trip for our family. We highly recommend it to anyone visiting Tokyo.
Marika
Stayed 3 nights in Jun 2024