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Tokyu Stay Ginza

3.0 star property
Hotel with a 24-hour front desk, a short walk to Ginza Six
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Tokyu Stay Ginza

Exterior
In-room safe, soundproofing, iron/ironing board, free WiFi
Reception
Reception
Reception

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Laundry
    Laundry
  • Free WiFi
    Free WiFi
  • Restaurant
    Restaurant
The price is AU$338
includes taxes & fees
3 Dec - 4 Dec

Explore the area

Map
4-10-5 Ginza, Chuo-ku, Tokyo, Tokyo-to, 104-0061
  • Kabuki-za Theatre
    2 min walk
  • Matsuya Ginza
    3 min walk
  • Ginza Wako Building
    4 min walk
  • Tokyo (HND-Haneda)
    24 min drive

Room options

View all photos for Superior Double Room, Non Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior Double Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Washer/dryer
Bidet
Hairdryer
Private bathroom
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Double Room, Non Smoking (Single Use)

In-room safe, soundproofing, iron/ironing board, free WiFi

Standard Double Room, Non Smoking (Single Use)

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Washer/dryer
Bidet
Hairdryer
Private bathroom
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room [Washer and Dryer Furnished], Non Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Executive Double Room [Washer and Dryer Furnished], Non Smoking

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Washer/dryer
Bidet
Hairdryer
Private bathroom
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Residential Double [Mini Kitchen & Washer and Dryer Furnished], Non Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Residential Double [Mini Kitchen & Washer and Dryer Furnished], Non Smoking

Highlights

Soundproofed
Air conditioning
Kitchenette
Fridge
LCD TV
Washer/dryer
Bidet
Hairdryer
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double Room, Non Smoking (Single Use)

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior Double Room, Non Smoking (Single Use)

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Washer/dryer
Bidet
Hairdryer
Private bathroom
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room, Non Smoking (No Washing machine)

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior Twin Room, Non Smoking (No Washing machine)

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Washer/dryer
Bidet
Hairdryer
Private bathroom
  • 25 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Residential Double [Mini Kitchen & Washer and Dryer Furnished], Single Use, Non Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Residential Double [Mini Kitchen & Washer and Dryer Furnished], Single Use, Non Smoking

Highlights

Soundproofed
Air conditioning
Kitchen
Fridge
LCD TV
Washer/dryer
Bidet
Hairdryer
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room, Non Smoking (Single Use, No Washing machine)

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior Twin Room, Non Smoking (Single Use, No Washing machine)

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Washer/dryer
Bidet
Hairdryer
Private bathroom
  • 25 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Executive Double Room [Washer and Dryer Furnished], Single Use, Non Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Executive Double Room [Washer and Dryer Furnished], Single Use, Non Smoking

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Washer/dryer
Bidet
Hairdryer
Private bathroom
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Moderate Semidouble Room, [Washer and Dryer Furnished] Non Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Moderate Semidouble Room, [Washer and Dryer Furnished] Non Smoking

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Washer/dryer
Bidet
Hairdryer
Private bathroom
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Double Room

Lobby

Executive Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room Non smoking

Lobby

Superior Double Room Non smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Residential Double Room Non smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Residential Double Room Non smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room Non smoking

Lobby

Superior Twin Room Non smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Moderate Double Room with Small Double Bed Non smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Moderate Double Room with Small Double Bed Non smoking

  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior
Hotel Gracery Ginza
Free WiFi
Restaurant
Air conditioning
Breakfast available
4.4 out of 5, Excellent, (1004)
The price is AU$417
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Hotel Gracery Ginza

About the area

Tokyo

Tokyu Stay Ginza places you in the centre of Tokyo, within just a 5-minute stroll of Ginza Six and within 15 minutes of Tokyo International Forum. Highlights at this hotel include in-room all-in-one washer/dryers, free WiFi and free high-speed Internet. .At the hotel's restaurant, you can grab a bite to eat. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Each morning buffet breakfast is served between 7:00 AM and 9:30 AM. .You'll be 1.8 km (1.1 mi) from Tokyo Imperial Palace and 2.9 km (1.8 mi) from Tokyo Tower with a stay at this 3-property class Ginza hotel.

What's nearby

  • Kabuki-za Theatre - 2 min walk - 0.2 km
  • Ginza Six - 4 min walk - 0.4 km
  • Tokyo International Forum - 11 min walk - 1.0 km
  • Tokyo Imperial Palace - 2 min drive - 1.8 km
  • Tokyo Tower - 3 min drive - 3.1 km

Getting around

  • Higashi-ginza Station - 3 min walk
  • Yurakucho Station - 9 min walk
  • Tokyo (HND-Haneda) - 24 min drive

Restaurants

  • ‪ナイルレストラン - ‬1 min walk
  • ‪銀座元楽 - ‬1 min walk
  • ‪観音山フルーツパーラー 銀座店 - ‬1 min walk
  • ‪俺の焼肉銀座4丁目店 - ‬2 min walk
  • ‪一風堂 - ‬1 min walk

About this property

Tokyu Stay Ginza

Hotel with a 24-hour front desk, a short walk to Ginza Six
Along with a restaurant, there's a coffee shop/cafe on site. Public spaces have free WiFi. A vending machine, multilingual staff, and concierge services are also featured at Tokyu Stay Ginza.

Smoking is allowed in designated areas at this 3-star Tokyo hotel.

  • 191 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Lift
  • Smoking in designated areas
  • Coffee shop
  • Dining venue
Tokyu Stay Ginza offers 191 air-conditioned accommodations with all-in-one washer/dryers and a safe. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit with a deep soaking bath, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. 42-inch LCD televisions come with cable channels. Additionally, rooms include free newspapers and a hairdryer. Housekeeping is offered on request and an iron/ironing board can be requested.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 1,500 per person
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • All-in-one washer/dryer
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Children's slippers
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • All-in-one washer/dryer
  • Free daily newspapers
  • Iron/ironing board on request
  • Laundry detergent
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Guests must be at least 20 years to stay in a smoking room.
As of July 1, 2023, housekeeping service will be provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 1500 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. 

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Tokyu Stay Ginza Hotel
Tokyu Stay Hotel
Tokyu Stay Ginza
Tokyu Stay
Tokyu Stay Ginza Hotel
Tokyu Stay Ginza Tokyo
Tokyu Stay Ginza Hotel Tokyo

Frequently asked questions

What is the cancellation policy at Tokyu Stay Ginza?

Tokyu Stay Ginza offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Tokyu Stay Ginza?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Tokyu Stay Ginza on 3 Dec 2024 start from AU$338.08, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Tokyu Stay Ginza?

The closest beach to Tokyu Stay Ginza is Odaiba Beach Park (4.4 km).

Is Tokyu Stay Ginza family-friendly?

You bet! With amenities such as laundry facilities, as well as children's slippers in the guestrooms, it's no surprise that Tokyu Stay Ginza is a hit with families.

Are there hot tubs in the rooms at Tokyu Stay Ginza?

No, but there are deep-soaking baths in the guestrooms.

Does Tokyu Stay Ginza serve breakfast?

Yeah, buffet brekkie is available daily from 7:00 AM to 9:30 AM.

Is there a free airport shuttle available at Tokyu Stay Ginza?

No, Tokyu Stay Ginza does not offer an airport shuttle service.

Is there a bar or restaurant at Tokyu Stay Ginza?

Yep, you can grab a meal at Tokyu Stay Ginza's onsite restaurant.

What time are check-in & check-out at Tokyu Stay Ginza?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Tokyu Stay Ginza?

No, only service animals are allowed.

Tokyu Stay Ginza Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 536 out of 1002 reviews" "
Rating 8 - Good. 334 out of 1002 reviews" "
Rating 6 - Okay. 84 out of 1002 reviews" "
Rating 4 - Poor. 39 out of 1002 reviews" "
Rating 2 - Terrible. 9 out of 1002 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sally

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect, easy to get public transport. The staff were amazing and very helpful when our plans changed and we needed to extend our stay.
Stayed 4 nights in Aug 2024

8/10 Good

Maria Rosita

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was very close to train stations& walkability to restaurants and shops was really great. The hotel was clean and the staff was friendly. The breakfast buffet that they offer is okay but needs more variety, have stayed at other hotels that provided a much better spread of dishes. We will definitely stay here again, the location is great and safe.
Stayed 6 nights in Jul 2024

10/10 Excellent

AHMAD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 4 nights in Aug 2024

10/10 Excellent

James Oliver, Anaheim

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s in the middle of everything. You can walk from everywhere from here train stations, bus stations, mall, dining, shopping.
Stayed 5 nights in Aug 2024

8/10 Good

Warren

Liked: Property conditions & facilities, room comfort
Tokyu Stay Ginza
The room was clean & the included breakfast experience was wonderful. The room was small, but right in the center of Ginza! A great experience!
Stayed 4 nights in Jul 2024

8/10 Good

Phong, Cedar Park

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room a bit small, nice to have washer/ dryer in the room. Short distance walking to Ginza upscale mall and restaurants.
Stayed 3 nights in Aug 2024

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 16 nights in Jul 2024

8/10 Good

Katie Cai Hua

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location! Private washer/dryer! Love this.
Location was excellent! Just a few blocks to major luxury shopping malls with food court full of overwhelming delicious food choices. Ippudo Ramen right next to the back exist of the hotel was so convenient. Staff was friendly. The room had private laundry machine/dryer, a little breakfast nook, shelf full of mugs and utensils we could use for tea/coffee. I wish this location also has kitchenette that the other Tokyu Stay in Aoyama has. Overall it was clean and great. I think the vertical space in the room can be utilized more, to install shelves or hooks to hang things. Coming from the USA, I expected hotels in Japan to be much less spacious and it was, barely had space for luggage. However all the other hotels we stayed at in Japan were like that.
Stayed 4 nights in Jul 2024

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay and staff!
Stayed 9 nights in Jul 2024

8/10 Good

Flora Yu San

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location! Close to subway
Stayed 5 nights in Jul 2024

4/10 Poor

Valentina

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
**Hotel Review: Unfriendly Staff and Inadequate Amenities in a Central Location** Upon arrival at the hotel, our initial interaction with the reception staff was marked by a noticeable lack of cordiality, setting an unfavorable tone for the remainder of our stay. The dismissive attitude encountered when we requested basic amenities such as water—a fundamental necessity in such hot weather —was particularly disconcerting. The staff's suggestion to buy water from a nearby convenience store was indicative of their unwillingness to provide even minimal guest services, highlighting a significant lapse in hospitality standards. Despite the hotel's advantageous central location, the overall guest experience was affected by the pervasive lack of care of the staff. Throughout our stay, we were met with unhelpfulness, culminating in an uncomfortable atmosphere where even simple inquiries seemed burdensome to the employees. Furthermore, we were informed that daily housekeeping services were contingent upon an additional fee which we had to pay to keep a clean room. An isolated instance of good service occurred at the end of our stay when one staff member provided assistance with packing our suitcase using rope and tape and stopping a taxi. This, however, was a rare moment of helpfulness that did little to offset the overwhelmingly negative interactions that characterized our visit. In summary, if you like the location, choose another hotel.
Stayed 4 nights in Jul 2024

8/10 Good

C-

Liked: Staff & service, amenities, property conditions & facilities
There were multiple shops and restaurants close around the hotels which made it easy to access. But close to multiple stations.
Stayed 5 nights in Jul 2024

10/10 Excellent

Xin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time stay. The location is perfect. Walkable to everything. Very quiet in the hotel despite in a busy area. Good service
Stayed 1 night in Jul 2024

10/10 Excellent

Amelia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

4/10 Poor

Kimihiro

Disliked: Cleanliness, property conditions & facilities
The carpet in the room was so much stained. So uncomfortable.
Stayed 2 nights in Jul 2024

10/10 Excellent

Kyoichi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

4/10 Poor

Ai

Travelled with family and small children
Disliked: Cleanliness, amenities
最初に用意された部屋のトイレが誰かが大で使用したような匂いがしました。信じられないです。フロントに電話すると別の部屋を用意して下さりましたがその部屋のトイレも最初の部屋よりはマシレベルの匂い。係の方にこういうクレームはないですか？と伺いましたが、いやぁ…ないですねとの事ですがちょっとありえないと思います。 3回目に用意された部屋のバスルームは匂いはかなりマシになりましたが、シャワーカーテンが生乾きの匂いがしました。お部屋の床も汚いのでずっと使い捨てのスリッパを履いてました。もう使いません。
Stayed 2 nights in Jul 2024

8/10 Good

Sheri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very good safe location. Near train line, stores and food. Central located if wanting to explore Tokyo area.
Stayed 4 nights in Jul 2024

10/10 Excellent

Katherine

The large room had no washer! We had to do laundry which took 4.6 hrs
Stayed 2 nights in Jun 2024

10/10 Excellent

Sussan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is great place to stay, very close to the train station, restaurants and shopping area. The rooms are small but very well equipped.
Stayed 2 nights in Jun 2024

10/10 Excellent

Denise

Good size rooms (residence room) love that it has a washing machine! It’s a dream if you are staying for longer. And has a little kitchenette which is great to have to prepare breakfast. The area is great, very walkable, and couple of metro stations and bus stops around. The cleanliness could really be better. Lot’s of dust everywhere and the washroom did not look or feel so clean, so maybe have a disinfectant on hand…
Stayed 7 nights in Jun 2024

10/10 Excellent

Xin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great. Walking distance to major shopping, dining, convenience store, Japanese Kabuki show. Clean and efficient room
Stayed 5 nights in Jun 2024

10/10 Excellent

Ezzeldin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location was excellent, a washing/dryer machine and a microwave were available in the room
Stayed 4 nights in Jun 2024

10/10 Excellent

Renata

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff in a neat, well-located, and spotless hotel. Easy access to metro stations. I will definitely return!
Stayed 4 nights in Jun 2024

4/10 Poor

Beiying

Travelled with family
Disliked: Staff & service
I was not notified about the checkout time at sharp 11 until the checkout day morning and after request the agreed grace time for checkout is 11:30. I rushed back to room and got luggage ready to check out, and arrived at lobby at 11:38. Then the staff insisted on fining me late checkout. When I was trying to explain that the 8min delay was due to my 60-year old mother and me carrying two loaded baggages and it also took some time to wait for the lift, a senior-aged staff (with a badge of an intern 研習中, think her name is 鈴木 although she sneakily took off her name badge after I demanded mark down her name) abruptly stopped me and scolded that no way would excuse be accepted and added ‘this is Japan, not your home country’. Her attitude astounded me as I have never experienced anything before as a frequent traveller to a country well known for service with smile. I firmly rebutted what she said with a louder voice - then to my astonishment, she started to threaten to notify police and said I would never enter Japan due to visa issue as they got photocopy of my passport. Stupid as it is, I STILL paid the late checkout charge with the help of another friendly staff (she is kind all the way to sort things out and appease my anger, think her name is Colzani San - a young woman with a western look), I ignored what the aged woman said. What is more stunning, that 鈴木 woman still kept hold a phone and murmured she followed rules and threatened to call the cop. This is more than AWFUL!