8/10 Good
Lynne
Travelled with family
11 Nov 2024
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
I was disappointed with the cost of the resort fee. Our room was not cleaned the first night. We left for the strip at 9 am and returned at 9:30pm to find the room we unmade and no free towels or water. I called house keeping and they did bring and garbage filled with towels and another with water. They told me to call they next morning if I wanted my room cleaned. I called and asked for more coffee pods or lot be told that you get 4 only no matter how long f your stay. That is ridiculous, what am I paying a resort fee for in the fall months if the pool is closed and my room is dirty . Very disappointed.
I feel that just I booked with Expedia I shouldn’t have been charged a resort fee. If I booked directly I would t have been charged. My son and daughter law were with me celebrating their wedding anniversary and were also charged the resort fee for a dirty room . Guessing the person might have called in sick this room stayed dirty The honorable thing for the Golden Nugget would’ve been not charges the resort fee for the one night if someone didn’t clean your room or give you water
Lynne
Stayed 3 nights in Nov 2024