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Hilton Lake Las Vegas Resort and Spa

4.0 star property
Beach resort with seasonal outdoor pool

Photo gallery for Hilton Lake Las Vegas Resort and Spa

Exterior
Meeting facility
Exterior
Exterior
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot tub
  • Parking available
  • Spa
  • Bar
The current price is AU$283
includes taxes & fees
16 Mar - 17 Mar

Explore the area

Map
1610 Lake Las Vegas Pkwy, Henderson, NV, 89011
  • Lake Las Vegas
    ‪12 min walk‬
  • Reflection Bay Golf Club
    ‪16 min walk‬
  • Sam Boyd Stadium
    ‪12 min drive‬
  • Las Vegas, NV (LAS-Harry Reid Intl.)
    ‪32 min drive‬

Room options

View all photos for Signature King Suite/ Roll in shower

Premium bedding, pillow-top beds, in-room safe, desk

Signature King Suite/ Roll in shower

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
  • 89 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Signature King Suite/ Accessible Tub

Premium bedding, pillow-top beds, in-room safe, desk

Signature King Suite/ Accessible Tub

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
  • 89 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Double Lake View/ Roll in shower

Premium bedding, pillow-top beds, in-room safe, desk

Double Lake View/ Roll in shower

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
  • 45 sq m
  • Lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard King room/ roll in shower

Premium bedding, pillow-top beds, in-room safe, desk

Standard King room/ roll in shower

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • Sleeps 2
  • 1 King Bed

View all photos for Double Lake View/ Accessible Tub

Premium bedding, pillow-top beds, in-room safe, desk

Double Lake View/ Accessible Tub

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
  • 45 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Presidential Suite, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Presidential Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
  • 223 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Double

Premium bedding, pillow-top beds, in-room safe, desk

Standard Double

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
  • 45 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for King Lakeview

Premium bedding, pillow-top beds, in-room safe, desk

King Lakeview

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
  • 45 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Signature King Suite

Premium bedding, pillow-top beds, in-room safe, desk

Signature King Suite

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
  • 89 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Lake View

Premium bedding, pillow-top beds, in-room safe, desk

Double Lake View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
  • 45 sq m
  • Lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard King room/ Accessible Tub

Premium bedding, pillow-top beds, in-room safe, desk

Standard King room/ Accessible Tub

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard King

Premium bedding, pillow-top beds, in-room safe, desk

Standard King

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Room, 1 King Bed, Pool View

The Westin Lake Las Vegas Resort & Spa by Marriott

  • On private beach
  • Pool
  • Hot tub
  • Spa
4.2 out of 5, Very good, (1233)
The price is AU$279
for 1 room
includes taxes & fees
18 Mar - 19 Mar
The Westin Lake Las Vegas Resort & Spa by Marriott

About the area

Henderson

At Hilton Lake Las Vegas Resort and Spa, you'll be 12 km (7.5 mi) from Sam Boyd Stadium and 12.4 km (7.7 mi) from Boulder Strip. Highlights at this beach resort include 2 restaurants, a full-service spa and a poolside bar. .A pampering day can include deep-tissue massages and hot stone massages along with body wraps, body scrubs and aromatherapy. The bistro, Firenze Lounge, is open for lunch and dinner. The resort's own lounge bar is a nice place to enjoy a drink. Enjoy the gym, Hot tub, sauna and seasonal outdoor swimming pool. 89125 square feet (8280 square metres) of event facilities include meeting rooms and a conference centre. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Full breakfast is available daily between 6:30 AM and 11:30 AM. There's also the convenience of valet parking. .Places within a 15-minute drive of this 4-property class Lake Las Vegas resort include Clark County Museum and Sunset Station Casino.
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What's nearby

  • Lake Las Vegas - 12 min walk
  • Reflection Bay Golf Club - 16 min walk
  • Boulder Strip - 12 min drive
  • Sunset Station Casino - 14 min drive
  • Fremont Street - 19 min drive

Getting around

  • Las Vegas International Airport Station - 40 min drive
  • Las Vegas, NV (LAS-Harry Reid Intl.) - 32 min drive

Restaurants

  • ‪McDonald's - ‬9 min drive
  • ‪Slice 19 - ‬8 min drive
  • ‪The Chicken Shack - ‬9 min drive
  • ‪Taco Bell - ‬9 min drive
  • ‪Omelet House - ‬9 min drive

About this property

Hilton Lake Las Vegas Resort and Spa

Beach resort with seasonal outdoor pool
Hilton Lake Las Vegas Resort and Spa offers its guests a full-service spa, Access to hot tub, and a sauna. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Event space at this resort measures 89125 square feet (8280 square metres) and includes a conference centre. A seasonal outdoor pool, a fitness centre, and a terrace are also featured at the business-friendly Hilton Lake Las Vegas Resort and Spa. Parking is available for a fee.

This 4-star Henderson resort is smoke free.

  • 349 guestrooms or units
  • 8 levels
  • 2 dining venues
  • Conference rooms
  • 89125 sq ft of conference space
  • 8280 sq. m of conference space
  • Built in 2002
  • Deli
  • Towels for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
Hilton Lake Las Vegas Resort and Spa offers 349 accommodations with laptop-compatible safes and a safe. Pillowtop beds feature premium bedding. Televisions come with premium cable channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs.

The on-site spa has 24 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free offsite parking
  • Valet parking on site (USD 20 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 11:30 AM for a fee: USD 27.95 for adults and USD 18 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Firenze Lounge
  • Medici Cafe and Terrace

Things to do

  • 18-hole adjacent golf course
  • Beach yoga
  • Fitness classes
  • Full-service spa
  • Golf
  • Gym
  • Piano
  • Pilates classes
  • Sauna
  • Seasonal outdoor pool
  • Shopping
  • Spa tub
  • Steam room
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Conference centre (89,125 square foot of space)
  • Meeting rooms

Outdoors

  • Beach towels
  • Firepit
  • Garden
  • In the mountains
  • On a lake
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 24 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Cable/satellite channels
  • Pay films
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 50.00 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per day
  • Resort fee: USD 32.82 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness centre access
  • Self-parking
  • Spa access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 27.95 for adults and from USD 18.00 for children
  • Valet parking fee: USD 20.00 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 50.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash.

We should mention

  • The seasonal pool will open in March and close in October.
  • Pool access available from 9:00 AM to 5:00 PM
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Lake Las Vegas
Hilton Lake Las Vegas Resort
Hilton Resort Lake Las Vegas
Lake Las Vegas Hilton
Lake Las Vegas Hilton Resort
Lake Las Vegas Resort
Resort Lake Las Vegas
Hilton Lake Las Vegas Resort Henderson
Hilton Lake Las Vegas Henderson
Hilton Lake Las Vegas Resort Spa
Hilton Las Vegas Spa Henderson
Hilton Lake Las Vegas Resort and Spa Resort
Hilton Lake Las Vegas Resort and Spa Henderson
Hilton Lake Las Vegas Resort and Spa Resort Henderson

Frequently asked questions

What is the cancellation policy at Hilton Lake Las Vegas Resort and Spa?

Hilton Lake Las Vegas Resort and Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Lake Las Vegas Resort and Spa?

As of 4 Mar 2025, prices found for a 1-night stay for 2 adults at Hilton Lake Las Vegas Resort and Spa on 16 Mar 2025 start from AU$230.23, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Lake Las Vegas Resort and Spa?

Yep, Hilton Lake Las Vegas Resort and Spa has valet parking with in/out privileges for USD 20.00 per night. Additionally there is motorhome/coach/lorry parking, for a fee.

Is there a spa on site at Hilton Lake Las Vegas Resort and Spa?

Yep, there is an onsite spa at Hilton Lake Las Vegas Resort and Spa. It has a hot tub and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as prenatal massages.

Does Hilton Lake Las Vegas Resort and Spa have a pool?

Hilton Lake Las Vegas Resort and Spa has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open 9:00 AM to 5:00 PM (Seasonal outdoor pool open from March to October).

What makes Hilton Lake Las Vegas Resort and Spa a romantic place to stay?

1 hot tub and couples spa treatments, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Hilton Lake Las Vegas Resort and Spa.

Is Hilton Lake Las Vegas Resort and Spa family-friendly?

You bet! With amenities such as children's meals and a corner/local shop, as well as free infant beds in the guestrooms, it's no surprise that Hilton Lake Las Vegas Resort and Spa is a hit with families.

Does Hilton Lake Las Vegas Resort and Spa serve breakfast?

You bet, full brekkie is available daily between 6:30 AM and 11:30 AM.

Is there a free airport shuttle available at Hilton Lake Las Vegas Resort and Spa?

No, Hilton Lake Las Vegas Resort and Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton Lake Las Vegas Resort and Spa?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hilton Lake Las Vegas Resort and Spa?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Hilton Lake Las Vegas Resort and Spa?

No, only service animals are allowed.

Is there a golf course on site at Hilton Lake Las Vegas Resort and Spa?

There is a golf course next to Hilton Lake Las Vegas Resort and Spa.

Hilton Lake Las Vegas Resort and Spa Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 438 out of 1009 reviews
Rating 8 - Good. 224 out of 1009 reviews
Rating 6 - Okay. 151 out of 1009 reviews
Rating 4 - Poor. 105 out of 1009 reviews
Rating 2 - Terrible. 91 out of 1009 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

ARLENE

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2024

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is nice and service is good.
Stayed 3 nights in Nov 2024

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Brittany

Stayed 1 night in Oct 2024

10/10 Excellent

Leonid

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden Gem
Lake Las Vegas is such a hidden gem. Very exclusive and super private - We were there Friday thru Sunday for a dance convention.. Love the restaurants and accommodations..
Stayed 2 nights in Nov 2024

6/10 Okay

Heather

Travelled with family, Travelled with family and small children, Travelled with group
Disliked: Amenities, property conditions & facilities
Overall the property was average. Rooms were clean and spacious. The property is older and clearly seen better days. The number one challenge was that the lobby smelled like bad sewage or feces for the entire week my family was there, thankfully I was only there two nights. The lobby was unbearable and multiple people commented on the “poop smell” when walking in. There are many shops on the property but all are closed. There are signs for a casino throughout the property but there has not been a functioning casino in many years. The property is in a nice peaceful are, the lake is beautiful, but the property needs some serious updating and management that cares about updating signs and fixing the sewer smell.
Stayed 2 nights in Nov 2024

8/10 Good

Adnan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice resort
Stayed 6 nights in Nov 2024

8/10 Good

Victor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful facility!! Staff was very helpful and friendly.
Stayed 3 nights in Oct 2024

10/10 Excellent

Jesse

Stayed 3 nights in Oct 2024

8/10 Good

Rich

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Gay

Travelled with family
Disliked: Property conditions & facilities
Stayed 6 nights in Oct 2024

6/10 Okay

Amy

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff was nice and the outdoor area was great. However, the hotel needs a lot of updates. The walls, doors and floors need to be scrubbed, repainted and/or replaced. For the amount of money we spent, I expected it to be A LOT cleaner!
Stayed 2 nights in Nov 2024

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience and great location. Our room was very comfortable and clean. The view from our room was great and the surrounding area is very nice. We have been here before and we make it a point to stay here whenever we are in NV.
Stayed 2 nights in Oct 2024

10/10 Excellent

Candice

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it very nice
Stayed 1 night in Oct 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Victor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful!! Our suite view of the lake was amazing!! Breakfast was delicious our server was so nice and pleasant!!
Stayed 1 night in Oct 2024

10/10 Excellent

Hans Leo

Travelled with partner
Beautiful hotel, could use a little TLC
Stayed 1 night in Oct 2024

8/10 Good

SE HO

Stayed 2 nights in Sep 2024

10/10 Excellent

Debbie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property not too far from Las Vegas
Stayed 2 nights in Oct 2024

10/10 Excellent

Leslie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Mike

Stayed 3 nights in Sep 2024

10/10 Excellent

JF

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely setting
Stayed 1 night in Oct 2024

8/10 Good

Taylor

Travelled with family, Travelled with partner, Travelled with group
Liked: Amenities, property conditions & facilities
We had issues when first checking in. They claimed they tried to call me with an issue with my booking (I never received a call) they told me they were sold out and wouldn’t be able to get me the room I had booked 10 months in advance for my wedding day and night. After some back and forward and asking for a supervisor they magically found my exact room I had booked after they tried to send me over to the Westin instead. Past that the room was amazing and had a great balcony overlooking the village and was able to enjoy live music. The one bedroom suit had plenty of room for me and my bridesmaids to get ready in. The property is gorgeous
Stayed 2 nights in Oct 2024

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Go to Weston
Oct of 24.. Checked in told us pool was closed for year.. tried other hotels but all booked now.. wanted to charge us resort fee said that was to deliver water and coffee service to room…after check in self parked then walked 1/2 mile to room. Really Self parking was 1/2 mile from room!! Had paid extra for a view of lake . Room was superhot cause curtains were open (curtains Should be for a view). Thermostat said 58 so that wasnt working either. Called up front asked for different room but all booked up. Sent engineering over. Got it to cool but not much just closed curtains…Thermostat said 58 but was more like 75 the whole time. Terrace had tons of bird crap all over and needs powerwashing at least. Room was outdated with cobwebs on ceiling. Hotel Smelled musty and sulfuric in spots. The staff was nice. Not sure why this is a hilton. Not sure how elderly would get around this place… Would stay at Weston down the street if i have to be in this area.
Stayed 2 nights in Oct 2024